EPSON WF-2830 WorkForce Inkjet Printer User Guide

June 13, 2024
Epson

**EPSON WF-2830 WorkForce Inkjet Printer User Guide

**

IMPORTANT: Before using this product, make sure you read these instructions and the safety instructions in the online User’s Guide.

Note: This printer is designed for use with Epson® cartridges only, not third-party cartridges or ink. For important ink information, visit www.epson.com/epsonink (U.S.) or www.epson.ca/epsonink (Canada) or see your printer box.

Important Safety Instructions: When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following:

  • Do not use the Epson product near water.
  • Always keep this guide handy.
  • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
  • Do not use a telephone to report a gas leak in the vicinity of the leak.

Caution: To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord

Unpack

Unpack

Note: Do not open the ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.

  1. Remove all protective materials from the product.
    Unpack

  2. Lift up the scanner unit until it locks into place and remove all protective materials from inside the product.
    Turn on and configure
    Caution: Do not touch the flat white cable

  3. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower it completely.
    Unpack

Turn on and configure

  1. Connect the power cord to the back of the product and to an electrical outlet.
    Turn on and configure
    Caution: Do not connect to your computer yet

  2. Raise the control panel and turn on the product.
    Turn on and configure

  3. Select your language, country, date, and time on the LCD screen using the buttons on the control panel.
    Note: You can change these settings later using the product’s control panel. For more information, see the online User’s Guide.

Install ink cartridges

Caution: Keep the ink cartridges out the reach of children and do not drink the ink.

Note: The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold. After setup, the remaining ink is available for printing.

  1. Lift up the scanner unit until it locks into place
    Install ink cartridges

  2. Gently shake the Black (BK) ink cartridge.

Note: Do not shake the other ink cartridges.

  1. Unpack the ink cartridges.

  2. Remove only the yellow tape from each ink cartridge.
    Install ink cartridges
    Caution: Do not touch the circled area on the cartridge. Doing so may prevent normal operation and printing.

  3. Insert the cartridge in the holder for each color. Press each cartridge down until it clicks. Make sure all cartridges are pushed down into place.
    Install ink cartridges

  4. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower it completely.
    Install ink cartridges

  5. Follow the on-screen instructions to start charging the ink. Ink charging takes approximately 6 minutes. When you see a completion message on the product’s LCD screen, charging is complete.
    Caution: Don’t turn off the printer or raise the scanner unit while the printer is charging or you’ll waste ink. Note: As part of setup, your product’s serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program. You will have a separate opportunity to consent to participating in such programs.

  6. Follow the on-screen instructions to adjust the print quality of your product.

Note:

  • You need to load paper before you can adjust the print quality. See “Load paper” below for details.
  • Select Adjust Later if you want to adjust the print quality later. For more information, see the online User’s Guide.

Load paper

See the online User’s Guide for information about loading capacity, available paper types and sizes, and loading envelopes.

  1. Make sure the product is done charging the ink, and then pull out the rear paper support.
    Load paper

  2. Slide the edge guides all the way out.
    Load paper

  3. Load paper, short edge first, in the center of the paper support with the printable side facing up.
    Load paper
    Note: Do not load paper above the line under the symbol on the edge guide.

  4. Slide the edge guides against the paper, but not too tightly
    Load paper

  5. Select the paper settings on the product’s control panel.

  6. Pull out the output tray and raise the paper stopper.

Connect the fax line

  1. Connect a phone cord to a telephone wall jack and to the LINE port on your product. See the online User’s Guide for more information.
  2. Select Proceed on the LCD screen to set up the fax, or select Set Up Later to set it up later.

Install software

  1. Connect a phone cord to a telephone wall jack and to the LINE port on your product. See the online User’s Guide for more information.
  2. Select Proceed on the LCD screen to set up the fax, or select Set Up Later to set it up later.

Install software

Note

  • If you are using a Mac or your computer does not have a CD/ DVD drive, an Internet connection is required to obtain the product software.
  • To print from a Chromebook™, go to www.epson.com/ support/gcp (U.S.) or www.epson.ca/support/gcp (Canada) for instructions.

Firmware Update Notice: Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure your printer functions as designed. Your printer was designed to work only with genuine Epson ink cartridges, therefore some updates may affect the functionality of third-party ink.

  1. Make sure the product is NOT CONNECTED to your computer.
    Using Instruction
    Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable.

  2. Insert the product CD (Windows only) or download and run your product’s software package. For the latest
    software, visit:
    WF-2830
    www.epson.com/support/wf2830 (U.S.)
    www.epson.ca/support/wf2830 (Canada)
    WF-2850
    www.epson.com/support/wf2850 (U.S.)
    www.epson.ca/support/wf2850 (Canada)

  3. Follow the instructions on the computer screen to run the setup program.

  4. When you see the Select Your Connection screen, select one of the following and follow the on-screen instructions

  • Wireless connection
    In most cases, the software installer automatically attempts to set up your wireless connection. If setup is unsuccessful, you may need to enter your network name (SSID) and password.

  • Direct USB connection
    Make sure you have a USB cable (not included).

Mobile and voice-activated printing

  • Print directly from your iOS device. Simply connect your printer and device to the same network and tap the action icon to select the print option.
  •  Print directly from your Android™ (v4.4 or later) device*. Simply connect your printer and device to the same network and tap the menu icon to select the print option.
  • Print from wherever you are, next to your printer or remotely, with Epson Connect™ and Google Cloud Print™. See your online User’s Guide for instructions or learn more at www.epson.com/connect (U.S.) or www.epson.ca/connect (Canada).
  • Use voice-activated assistants to print a variety of creative and everyday items from your Epson product. Simply addyour product to an Epson Connect account, then link the account to a voice-activated assistant. See www.epson.com/voice (U.S.) or www.epson.ca/voice (Canada) for more information.

May require the Epson Print Enabler or Mopria Print Service app from Google Play™.

Any problems?

Network setup was unsuccessful.

  • Make sure you select the right network name (SSID).

  • Restart your router (turn it off and then on), then try to connect to it again.

  • The printer can only connect to a network that supports
    2.4 GHz connections. If your router offers both 2.4 GHz and
    5 GHz connections, make sure 2.4 GHz is enabled.

  • If you see a firewall alert message, click Unblock or Allow to let setup continue.

  • If your network has security enabled, make sure you enter your network password (WEP key or WPA passphrase) correctly. Be sure to enter your password in the correct case.

There are lines or incorrect colors in my printouts.

Run a nozzle check to see if there are any gaps in the printout.

Then clean the print head, if necessary. See the online User’s Guide for more information. The product’s screen is dark.

Make sure your product is turned on, and touch the screen or power button to wake it from sleep mode.

Setup is unable to find my printer after connecting it with a USB cable.

Make sure your product is securely connected as shown:
Using Instruction

Any questions?

Quick Guide
Basic information and troubleshooting.

User’s Guide
Windows: Click the icon on your desktop or Apps screen to access the online User’s Guide. Mac: Click the icon in Applications/Epson Software/Guide to access the online User’s Guide. If you don’t have a User’s Guide icon, go to the Epson website, as described below.

Support
Visit www.epson.com/support (U.S.) or
www.epson.ca/support (Canada) and search for your product to download drivers, view manuals, get FAQs, or contact Epson

Call 562-276-4382 (U.S.) or 905-709-3839 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply

Recycling
Epson offers a recycling program for end of life hardware and ink cartridges. Please go to www.epson.com/recycle (U.S.) or www.epson.ca/recycle (Canada) for information on how to return your products for proper disposal.

Need paper and ink?

Ensure brilliant results with Epson specialty and plain papers, engineered specifically for Epson printers. Find Epson papers andEpson Genuine Ink at www.epson.com (U.S. sales) or www.epson.ca (Canadian sales) and at Epson authorized resellers. Call 800-GO-EPSON (800-463-7766).

Design

WF-2830/WF-2850 replacement ink cartridges

Color Standard-capacity High-capacity
Black 212 212XL
Cyan 212 212XL
Magenta 212 212XL
Yellow 212 212XL

 EPSON and Claria are registered trademarks, EPSON Exceed Your Vision is a registered
logomark, and Epson Connect is a trademark of Seiko Epson Corporation. Designed for Excellence is a trademark of Epson America, Inc.

Windows is a registered trademark of Microsoft Corporation in the United States and/or other  countries.

Mac is a trademark of Apple Inc., registered in the U.S. and other countries. Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google LLC.

General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.  © 2018 Epson America, Inc., 12/18

References

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