TAGWOOD BBQ BBQ23SS Charcoal Grill Owner’s Manual

: June 12, 2024
: TAGWOOD BBQ

Table of Contents

TAGWOOD BBQ BBQ23SS Charcoal Grill
Product Information
Product Usage Instructions
IMPORTANT SAFETY WARNINGS
LIST OF PARTS
Assembly
BEFORE USING FOR THE FIRST TIME
LIMITED WARRANTY CERTIFICATE
OPERATING INSTRUCTIONS
GET TO KNOW YOUR GRILL BETTER
WARRANTY
CUSTOMER SERVICE
Documents / Resources

TAGWOOD BBQ BBQ23SS Charcoal Grill

TAGWOOD-BBQ-BBQ23SS-Charcoal-Grill-product

Product Information

The TAGWOOD BBQ charcoal grill is a high-quality product made with attention to detail. It is designed for outdoor use only and comes with a limited warranty of years. The grill is made of durable materials and is equipped with various components such as a main body, bottom shelf, legs, support frame, coal rake, shovel, side table, secondary grill, casters, water drain system, S hooks, meat hooks, front door handle, griddle, square tube, firebricks, screws, washers, spring washers, and allen key.

Product Usage Instructions

Before assembling and operating the grill, carefully read all safety instructions and warnings provided in the manual.
Ensure that the grill is properly assembled and maintained to prevent accidents or injuries.
In case of an emergency or uncontrolled fire, always call 911 or the Fire Department first.
When using the grill, always wear heat-resistant safety gloves to protect yourself from hot surfaces.
Make sure to use the grill outdoors in well-ventilated areas. Do not use it in unventilated spaces.
Take precautions while cleaning, assembling, or handling the grill to avoid any injuries from exposed metal edges.
Before cooking, take a photo of the purchase invoice for reference.
Start by placing charcoal under the main grill in a uniform layer. Use the charcoal that falls under the burner.
Wait for the charcoal to turn into embers before placing food on the main grill.
Cook the food only when the embers have reached the desired cooking temperature.

If you have any additional questions, need assistance with assembly or operation, or require service, you can contact TAGWOOD BBQ customer service at +1 (786) 376 – 7000 or via email at info@tagwoodbbq.com. Please locate the serial number on the interior part of the side table before contacting customer service.

AN EXCELLENT CHOICE

Thank you for choosing TAGWOOD BBQ charcoal grill, a product made of high- quality materials and with high attention to details. We prepared this manual thinking about you and your family. Here are some very simple instructions so that you and your family can enjoy all the advantages that our product offers, in addition to its safety. Please read all instructions and safety warnings on this manual thoroughly as you will find useful product information, warnings, and cautions.

IMPORTANT: We have done our best to give you detailed and accurate instructions on how to assemble this product. If in doubt, consult qualified personnel to assemble this product or contact us directly.

The company is not responsible for any difficulty and / or problem arising from the interpretation of the instructions contained in this manual.
The grill and all its parts must be used only for the purposes in this manual. Both the Company and distributors and / or representatives are not responsible for any type of damage, either to people and/or property, directly or indirectly, due to the inability to use this product safely and for which it was designed and manufactured.
If you have any questions that are not indicated in these instructions, or for service, assembly or operation information, you can contact us at: +1 (786) 376 – 7000, or via e-mail by writing to: info@tagwoodbbq.com.
Before doing so, remember to locate the serial number on the interior part of the side table.
Before returning your purchased product, please contact us for assistance.
PLEASE carefully read all safety instructions and warnings in detail BEFORE assembling and operating your grill and check if it is properly assembled and maintained. Failure to follow these instructions may result in serious body injury and/or property damage.

IMPORTANT SAFETY WARNINGS

IN CASE OF AN EMERGENCY, ALWAYS CALL 911 FIRST. Please keep in mind that major causes of grill fires are a result of poor maintenance and failure to maintain a required distance from the grill and combustible and non-combustible materials and products. If an uncontrolled fire occurs, always call 911 or Fire Department first.

Warning

HOT SURFACES.
HEAT-RESISTANT SAFETY GLOVES REQUIRED.

WARNING: This grill is for outdoor use ONLY. Do not use on unventilated areas.

WARNING: While all care has been taken to remove sharp edges, care must be taken when cleaning, assembling, or handling the grill to prevent risk of injury from exposed metal edges.

Use caution when moving the grill to prevent injuries.
Ensure the grill is completely cool to the touch before moving.
Do not place anything flammable on the under shelf or products that can melt.
This product is not recommended for people with reduced physical sensory, or mental capabilities, or lack of experience and knowledge, unless they are under direct supervision or instruction by a person responsible for their safety.
To ease assembling and avoid injury, use 3 people when assembling when it is in its original box.
If missing any parts or damaged, do not attempt to assemble.
Do not store children’s items of interest in the grill.
Combustion by-products produced when using this product contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm. For more information please visit www.p65Warnings.ca.gov
We recommend, in case you need to move or relocate the product, hire suitable personnel for the transfer. Avoid disassembles the product, and once relocated, it is necessary to readjust all the parts and screws again.
These warnings apply to all our products and accessories sold under our brand.

GRILL LOCATION WARNINGS

Do not place the grill on any surface that is unable to safely support the weight of the grill or it may cause it to be unstable.
This grill should be used and placed on a non-combustible surface.
Keep the grill at least 18ft from any combustible and non-combustible material (decks, buildings, fences, trees, bushes, etc) from all sides and above. Keep in mind the wind conditions to add clearance/distance accordingly.
Do not place the grill near flammable liquids, gases, or where flammable vapors may be present.
Place this grill on an area protected from the wind.

OPERATION WARNINGS

Do not use gasoline, kerosene, or alcohol for lighting charcoal.
Use of any of these or similar products could cause an explosion possibly leading to severe body injury.
Do not leave a grill lit unattended. It must be supervised by a responsible adult at any time. Keep children and pets away from the grill as many parts can be hot and can cause severe burns.
When adding charcoal and/or wood, use extreme caution. Never add charcoal lighting fluid to hot or even warm coals as flashback and explosion may occur.
Never move the grill when it is in use or when it contains hot coals or ashes.
Be cautious as flames and sparks may flare-up.
Keep hands, face, and body safe from hot steam and flame flare ups.
To avoid injuries and protect hands use heat resistant globes or oven mitts while cooking or touching any part of the grill.
Always open or close the front door holding from its handle as the door can get extremely hot.
Never leave coals and ashes unattended. Before leaving the grill, coals and ashes must be removed or not burning any longer.
Handle secondary grate, griddle, meat hooks, shovel, and coal rake with extreme caution and with heat resistant gloves or oven mitts since they can get hot and cause injuries.
You should clean and maintain your grill after and before every use.
Do not place the coal rake and shovel on the grill while using the grill, as they heat up, and could cause severe burns. Always place them on another surface that does not heat up to be able to use on grill.
Always place charcoal on top of the refractory bricks. Do not place charcoal directly on the bottom of the grill.
Do not place coals on the front door. Always put them on the firebricks.
Do not grill in high winds.
Do not wear clothing with loose flowing sleeves or allow hair to hang freely while lighting or using the grill.
Never allow children to operate the grill.
Do not burn manufactured logs, driftwood, trash, leaves, paper, cardboard, plywood, painted or stained or pressure-treated wood. Avoid using softwoods such as pine or cedar that can throw sparks.
Be cautious because winds can cause unexpected flare-ups and blow hot embers from the fire resulting in body injury or property damage.
When using, never lean on any part of the grill.
The use of alcohol, prescription drugs, non-prescription drugs, or illegal drugs, may impair the consumer’s ability to properly and safely assemble, move, store, or operate the grill.
Dump ashes or charcoal only when they are completely extinguished and out.
Do not store the grill before ashes and coals are completely out.
Do not heat unopened food containers on any part of the grill.
The buildup of pressure resulting from the heat may cause the container to burst.
Always wear closed shoes as hot coals or sparks may fall from the grill and cause burns or injuries.

LIST OF PARTS

TAGWOOD-BBQ-BBQ23SS-Charcoal-Grill-fig-4

Accessory kit

Assembly

Before you begin to assemble, carefully remove all parts from the inside of the grill and protective films while avoiding any scratches to the surface or any parts and while protecting the working/assembly area.

TAGWOOD-BBQ-BBQ23SS-Charcoal-Grill-fig-6

Step 1: Assemble front and back support rail (5) with top of leg sets using eight M612mm hexagon screws (A), spring washers (G), and washers (F) inside, and using eight M650mm hexagon screws (H), spring washers (G) and washers (F) outside.
Step 2: Assemble the two sets of legs with the bottom shelf (2) using eight M6*12 hexagon screws (A), spring washers (G) and washers (F).
Step 3: Screw the two casters with brake (10) into lower end of leg set (3,4).
Step 4: Assemble the side table (8) with left leg set using M8*16 screw (B), spring washer (D) and washer (C).
Step 5: Place the grill sideways over the base first. This will help you handle it from its top part, also preventing hand injury. Thten grab it from the top, and place the structure.
Step 6: First, make sure to lock the wheels to leave the base on its place. Carefully place the main body (1) on the lower structure. Assemble them using four M6*60mm hexagon screws (I) and nut (E).
Step 7: Assemble the handle (15) in the front door using M8*16 screws (B), spring washers (D) and washers (C). Slide the water drain (12) under the drain hole.
Step 8: Place the firebricks (18) into the body. The firebrick with chipped corner goes first around the square tube. We recommend to even out the space between the firebricks before the first use with a knife or screwdriver.
Step 9: Place the griddle (16) on top of main frame grate. Insert the secondary grate (9) into the assebled upright column support, and fix it by ring screw (J).
Step 10: Insert the square tube (17) into the mainbody next to the front door.
Step 11: Hang the meat hook (13,14) on the height adjustment system rod, and hang the coal rake (6) and shovel (7) at the right side of the grill.

Congratulations

We hope you enjoy your purchase. We worked hard so you can have a great and safe experience. We are always available if you have any questions or concerns about our products.

BEFORE USING FOR THE FIRST TIME

All stickers and films must be removed from the grill before use. We recommend to clean the table, small grate, main grate, meat hooks and griddle thoroughly with a suitable cleaning agent. Remove all cleaning residues and dry.

HOW TO CLEAN THE GRILL GRATES

Two hours after cooking: First, make sure all surfaces are cool. While still on the grill, scrub grate with a stainless-steel brush to remove all excess of food. When grates are completely cool: Remove each section of grates from grill and place them on the side. Add 1 gallon of warm water in a container big enough to fit one piece at a time. Add a couple of drops of degreaser or detergent in the water. Insert one piece at a time in the container, soak it and scrub excess food with a nylon cleaning brush. Remove each grate from bucket and rinse with fresh water. Dry it with microfiber cloth. Repeat the process for each piece of grate. You can follow the same procedure for other parts in contact with food like secondary grate, griddle and meat hooks.

HOW TO CLEAN THE OUTSIDE OF THE GRILL

First make sure all surfaces are completely cool. Use a microfiber cleaning cloth mix with a soapy solution. Rub it over the exterior of the grill. If there is persistent dirt or grease, you can use a soft sponge to scrub them out. Rinse with fresh water but avoid any excess of water from getting inside the grill as this can cause damage to the interior. Dry it with microfiber cloth. Never use any sharp items that could scratch the surface of the grill. Never use an acidic, chlorine based or abrasive cleanser on stainless steel. They will damage the finish.

WARNING: Some discoloration will occur on some parts of the grill due to the extreme heat. The company consider this a normal wear and tear and will not be responsible for its cleaning.

LIMITED WARRANTY CERTIFICATE

Tagwood bbq warrants this product for a period of (5) years against deficiencies in material and/or manufacture defect, from the date of issuance of the purchase invoice. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered or repaired. This warranty excludes all incidental or consequential damages and any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial. This warranty does not include also normal wear and tear or dissatisfaction due to buyer’s remorse. The LIMITED WARRANTY covers manufacturing, material and parts defects after proper verification by authorized technicians. The warranty will be void if the product suffers damages resulting from accidents, improper assembly, improper use, carelessness, action of corrosive agents, excessive load, ignorance of the instructions contained in the instruction manual or for presenting signs of having been repaired by non-authorized personnel. Deficient products or parts that are covered by this policy will be replaced or repaired.

This warranty is non-transferable and valid only with the presentation of the purchase invoice. This product may undergo technical design modifications without prior notice from manufacturer. The importer assumes no responsibility for personal or property damage that could be caused by improper installation or use of the product, including lack of maintenance in the latter. Tagwood bbq reserves the right to inspect and assess the product before honoring the warranty and to invalidate the warranty if it is concluded that the claim was not valid. If you believe that your product meets the criteria for warranty replacement, please follow this procedure:

Take a picture of the damaged part
Take a picture of the invoice
Locate the serial number under the table
Send both pictures (damaged part & invoice) and serial number to info@tagwoodbbq.com with the subject warranty
Please include a phone number we can contact you
We will contact you 48 hrs after receiving the email to explain how to proceed

OPERATING INSTRUCTIONS

WARNING: We recommend moving food aside from the grill if flare-ups occur, to avoid getting the food too burned, or not at the desired cooking level. The best way to manage this is to create two zones of fire, and always leave some portion of the grilling surface without coals under, so that when the flare-up occurs, you can move the food to the other side and then move back when the flames reduce.

WARNING: We recommend cooking on the secondary grate or griddle without direct flame. Always do it only with the heat of the coals. Use extreme care while cooking on the secondary grill or griddle or when adding any type of liquid such as oil as it may generate a flame or hot drops causing serious injury.

Step 1: We recommend not to use lighter fluid because it may transmit a chemical taste to your food. Instead you can use a natural Firestarter.
Step 2: When coals start falling under the firebox it means they are ready. Use the coal rake to start spreading out the fallen coals to create an even layer under the main grate.
Step 3: Place the food on the grill only when the charcoals have reached the desired temperature for cooking.

GET TO KNOW YOUR GRILL BETTER

Height adjustment system. This feature gives you the possibili to adjust the height of the grates to regulate cooking temperature. Use the wheel to move the main grates up or down depending on what you need (closer to the coals = more heat to sear away from coal = less heat for slow cooking).
The firebox allows you to light up the charcoal quicker and with less effort. It maintains fire lit and away from food. You can use wood charcoal, briquettes or wood based on your preference. We recommend using lump charcoal and firewood.
Firebricks help transmit less heat to the outside panels but also spreads the heat evenly under the grates. Last, but not least, it extends the life of the grill.
4 different cooking areas to inspire your imagination. A main grate, one secondary grate and griddle and 8 meat hooks for roasting or smoking your favorite food.