PHILIPS 32M1N5800A Evnia 5000 4K UHD IPS Gaming Monitor User Manual

PHILIPS 32M1N5800A Evnia 5000 4K UHD IPS Gaming Monitor

Product Information

• Product Name : 32M1N5800 / 32M1N5800A
• User Manual : Available
• Customer Care and Warranty: Information provided (Page 25)
• Troubleshooting and FAQs: Information provided (Page 29)
• Product Registration and Support: Visit www.philips.com/welcome

Important

• This electronic user’s guide is intended for anyone who uses the Philips monitor. It is important to read this user manual before using the monitor as it contains important information and notes on operating the monitor.
• The Philips guarantee applies if the product is handled properly for its intended use, following the operating instructions, and upon presentation of the original invoice or cash receipt indicating the date of purchase, dealer’s name, and model and the production number of the product.

Safety Precautions and Maintenance

Warnings:

• Using controls, adjustments, or procedures other than those specified in the documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
• Excessive sound pressure from earphones and headphones can cause hearing loss. Adjusting the equalizer to the maximum level increases the output voltage and sound pressure level.
• Monitor damage caused by not following the specified instructions will not be covered under warranty.

Maintenance:

Important information for Burn-in/Ghost image:

• Uninterrupted display of still or static images over an extended period may cause burn-in, also known as after-imaging or ghost imaging, on your screen.
• Failure to activate a screen saver or a periodic screen refresh application may result in severe burn-in or afterimage/ghost image symptoms that cannot be repaired. Such damage is not covered under the warranty.

Product Usage Instructions

1. Read the user manual provided before using the Philips monitor.
2. Ensure that the product is handled properly for its intended use, following the specified operating instructions.
3. Keep the original invoice or cash receipt indicating the date of purchase, dealer’s name, and model and production number of the product for warranty purposes.
4. Follow the safety precautions and maintenance guidelines provided in the user manual.
5. Avoid using controls, adjustments, or procedures other than those specified in the documentation as it may result in exposure to shock, electrical hazards, and/or mechanical hazards.
6. When using earphones or headphones, avoid excessive sound pressure to prevent hearing loss. Adjust the equalizer to a safe level.
7. Activate a screen saver or use a periodic screen refresh application to prevent burn-in or afterimage/ghost image symptoms on the screen. Failure to do so may result in damage that is not covered under warranty.

Important

This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.

Safety precautions and maintenance

Warnings

• Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
• Read and follow these instructions when connecting and using your computer monitor.
• Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Operation

• Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.
• Keep the display away from oil. Oil may damage the plastic cover of the display and void the warranty.
• Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics.
• Do not block the ventilation holes on the cabinet.
• When positioning the monitor, make sure the power plug and outlet are easily accessible.
• If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation. Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)
• Operate under the specified power supply. Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.
• Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables, if damaged, the cables may cause fire or electric shock.
• Do not subject the monitor to severe vibration or high impact conditions during operation.
• To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.
• Do not knock or drop the monitor during operation or transportation.
• Excessive usage of monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours. Try to keep your eyes from eye strain while using the screen for a constant period of time by :
• Looking at something varying distances after a long period focusing on the screen.
• Conscious Blinking often while you work.
• Gently closing and rolling your eyes to relax.
• Reposition your screen to appro-priate height and angle accord-ing to your height.
• Adjusting the brightness and contrast to appropriate level.
• Adjusting the environment light-ing similar to that of your screen brightness, avoid the fluorescent lighting, and surfaces that don’t reflect too much light.
• Seeing a doctor if your symp-toms.

Maintenance

• To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.
• Oil-based cleaning solutions may damage the plastic parts and void the warranty.
• Unplug the monitor if you are not going to use it for an extensive period of time.
• Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
• To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.
• If your monitor gets wet, wipe it with dry cloth as soon as possible.
• If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.
• Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
• In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
• Important information for Burn-in/Ghost image
• Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content.
• Uninterrupted display of still or static images over an extended period may cause “burn-in”, also known as “after-imaging” or “ghost imaging”, on your screen.
• Burn-in”, “after-imaging”, or ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “burn-in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.

Warning

• Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Service

• The casing cover should be opened only by qualified service personnel.
• If there is any need for any document for repair or integration, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)
• For transportation information, please refer to “Technical Specifications”.
• Do not leave your monitor in a car/trunk under direct sun light.

Note

• Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

Notational Descriptions

• The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings

• Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

Note

• This icon indicates important information and tips that help you make better use of your computer system.

Caution

• This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

Warning

• This icon indicates the potential for bodily harm and tells you how to avoid the problem.
• Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

Disposal of product and packing material

• Waste Electrical and Electronic Equipment-WEEE

• This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.

• Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

• All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.

• Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

• Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization’s product, service and activities.

• From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors,
  which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.

• Your display is manufactured with high quality materials and components which can be recycled and reused.

• To learn more about our recycling program please visit http://www.philips.com/a-w/about/sustainability.html

Setting up the monitor

Installation

Package contents

Different according to region

Install the base

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.
2. Hold the stand with both hands.
3. Gently attach the base to the stand.
4. Use your fingers to tighten the screw located at the bottom of the base, and secure the base to the stand tightly.
5. Gently attach the stand to the VESA mount area until the latch locks the stand.

Caution
Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

Connecting to your PC ****

USB hub

Earphone-Hang

1. AC power input
2. HDMI 1 input
3. HDMI 2 input
4. DisplayPort input 1
5. DisplayPort input 2
6. Audio Out
7. USB downstream/USB fast charger 8 USB downstream/USB fast charger 9 USB UP
8. Kensington anti-theft lock

Connect to PC

1. Connect the power cord to the back of the monitor firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the monitor signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.

USB hub

• To comply with International energy standards, the USB hub/ports of this monitor are disabled during Sleep and Power Off modes.
• Connected USB devices will not work in this state.

USB charging

• This display has USB ports capable of standard power output including some with USB Charging function (identifiable with power icon USB ). You can use these ports to charge your Smart phone or power your external HDD, for example. The display must be powered ON at all times to be able to use this function.

Note

• If you Turn OFF your monitor via the power switch at any given time, all the USB ports will power OFF.

Warning

• USB 2.4Ghz wireless devices, such as, wireless mouse, keyboard, and headphones, maybe have interference by USB3.2 or higher version, which may result in a decreased efficiency of the radio transmission. Should this happen, please try the following methods to help reduce the effects of interference.
• Try to keep USB2.0 receivers away from USB3.2 or higher version of connection port.
• Use a standard USB extension cable or USB hub to increase the space between your wireless receiver and the USB3.2 or higher version of connection port.

Operating the monitor

Description of the control buttons

Description of the On Screen Display

What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:

Basic and simple instruction on the control keys

• To access the OSD menu on this Philips display simply use the single toggle button on the rear side of the display. The single button operates like a joystick. To move the cursor, simply toggle the button in four directions. Press the button to select desired option.

The OSD Menu

• Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

Note

• MPRT: To reduce motion blur, LED backlight will strobe synchronously with screen refresh, which may cause noticeable brightness change.
• 75Hz refresh rate or higher is re-quired for MPRT.
• AMD FreeSync™ Premium and MPRT cannot be enabled simultaneously.
• MPRT is to adjust brightness for blur reduction, so cannot adjust bright-ness while MPRT is turned on.
• MPRT is gaming-optimized mode. Turn on MPRT may cause noticeable screen flickering. It is recommended to turn off when you are not using the gaming function.
• This Philips monitor is certified with AMD FreeSync™ and NVIDIA® G-Sync® compatible. Both technologies are used to match the refresh rate of the monitor to the graphic cards. Providing the smoothest gaming ex-perience by reducing or eliminating judder, tearing, and stuttering. Enabling Adaptive-Sync from the On-Screen Display menu will automatically activate the appro-priate technology depending on the graphics card installed in your computer:
• If using an AMD Radeon graphics card, FreeSync will be enabled.
• If using an NVIDIA GeForce graphics card, G-Sync compatible will be enabled.
• Go to www.philips.com/supportto download the latest version of leaflet to get more information on FreeSync and G-Sync certification.

Resolution notification

• This monitor is designed for optimal performance at its native resolution, 3840 x 2160. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 3840 x 2160 for best results.
• Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

Physical Function Tilt

Swivel

Height adjustment

Pivot

Warning

• To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
• Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Remove the Base Assembly for VESA Mounting

• Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. Then lift the monitor stand.
2. While keeping the release button pressed, tilt the base and slide it out.

Note
This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. VESA Mounting Screw M4. Always contact manufacturer for wall-mount installation.

Display design may differ from those illustrated.

Warning

• To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
• Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

MultiView

1. What is it?
   • Multiview enables active variety connect and view so that you can work with multiple devices like PC and Notebook side-by-side simultaneously, making complex multi-tasking work a breeze.
2. Why do I need it?
   • With the ultra high resolution Philips MultiView display, you can experience a world of connectivity in a comfortable way in the office or at home. With this display, you can conveniently enjoy multiple content sources at one screen. For example: You may want to keep an eye on the live news video feed with audio in the small window, while working on your latest blog, or you may want to edit an Excel file from your Ultrabook, while logged into secured company intranet to access files from a desktop.
3. How to enable MultiView by OSD menu?

• Toggle to the right to enter OSD Menu Screen.
• Toggle to the up or down to select main menu [PBP], then toggle to the right to confirm.
• Toggle to the up or down to select [PBP Mode], then toggle to the right.
• Toggle to the up or down to select [PBP], then toggle to the right to confirm your selection.
• Now you can move backward to set the [PBP Mode], [PBP Input], or [Swap].
• Toggle to the right to confirm your selection.
• MultiView in OSD menu [PBP]: Picture by Picture
• Open up a sub-window side-by-side of another signal source.
• When the sub source is not detected:

Note

• The black strip shows on the top and the bottom of the screen for the correct aspect ratio when in the PBP mode. If you expect to see full screen side by side, adjust your devices resolutions as pop up attention resolution, you will able to see devices source screen project to this display side by side without black strips. [PBP Input]: There are 5 different video inputs to choose as the sub display source: [1 HDMI 2.1], [2 HDMI 2.1], [DisplayPort1], [DisplayPort2].

| SUB SOURCE POSSIBILITY (xl)
---|---
| Inputs| HDMI 1| HDMI 2| DisplayPort1| DisplayPort2
MAIN SOURCE

(xl)

| HDMI 1| ●| ●| ●| ●
HDMI 2| ●| ●| ●| ●
DisplayPort1| ●| ●| ●| ●
DisplayPort2| ●| ●| ●| ●

• [Swap]: The main picture source and the sub picture source swapped on the display.
• Swap A and B source in [PBP] mode:
• Off: Stop MultiView function.

Note

• When you do the SWAP function, the video and its audio source will swap at the same time.

Image Optimization

SmartImage

What is it?

• SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you’re working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance.

Why do I need it?

• You want a monitor that delivers optimized display all your favorite types of content, SmartImage software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your monitor viewing experience.

How does it work?

• SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast, color saturation and sharpness of images to enhance the contents being displayed – all in real time with the press of a single button.

How to enable SmartImage?

1. Toggle to the left to launch the SmartImage on screen display.
2. Toggle to the up or down to select between the smartImage modes.
3. The SmartImage on screen display will remain on screen for 5 seconds, or you can also toggle to the left to make confirmation.

There are multiple selections: FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode, EasyRead, SmartUniformity and Off.

• FPS: For playing FPS (First Person Shooters) games. Improves dark theme black level details.
• Racing: For playing Racing games. Provides fastest response time and high color saturation.
• RTS: For playing RTS (Real Time Strategy) games, a user-selected portion can be highlighted for RTS games (through SmartFrame). The picture quality can be adjusted for the highlighted portion.
• Gamer 1: User’s preference settings saved as Gamer 1.
• Gamer 2: User’s preference settings saved as Gamer 2.
• LowBlue Mode: LowBlue Mode for easy on-the-eyes productivity Studies have shown that just as ultra-violet rays can cause eye damage, shortwave length blue light rays from LED displays can cause eye damage and affect vision over time. Developed for wellbeing, Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light.
• EasyRead: Helps improve reading of text based application like PDF ebooks. By using a special algorithm which increases the contrast and boundary sharpness of text content, the display is optimized for a stress-free reading by adjusting the brightness, contrast and color temperature of the monitor.
• SmartUniformity: Fluctuations in brightness and color on different parts of a screen are a common phenomenon among LCD displays. Typical uniformity is measured around 75-80%. By enabling Philips SmartUniformity feature, display uniformity is increased to above 95%. This produces more consistent and true images.
• Off: No optimization by SmartImageGAME.
• When this display receives HDR signal from the connected device, select a picture mode that best fits your needs.
• There are multiple selections : HDR Game, HDR Movie, HDR Photo, DisplayHDR 400, Personal, and Off.
• HDR Game : Ideal setting to optimize for playing video games. With brighter white and darker black, the gaming scene is vivid and revealing more details, easily spot enemies hiding in the dark corner and shadows.
• HDR Movie: Ideal setting for watching HDR movie. Deliver better contrast and brightness for more realistic and immerse viewing experience.
• HDR Photo: Enhancing red, green, and blue for true-to-life visuals.
• DBisplayHDR 400: Meet VESA DisplayHDR 400 standard
• Personal: Customize available settings in picture menu.
• Off: No optimization by SmartImage HDR. Note
• To switch off HDR function, please disable from Input device and its content. Inconsistent HDR settings between input device and monitor may cause unsatisfying images.

SmartContrast

What is it?

• Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor’s contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.

Why do I need it?

• You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear, readable text for office work.
• By reducing your monitor’s power consumption, you save on energy costs and extend the lifetime of your monitor.

How does it work?

• When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.

NVIDIA® G-SYNC® Compatible

• When playing intense games with high refresh rates, screen tearing may appear without optimal graphics
  synchronization. Certified as NVIDIA® G-SYNC® Compatible, variable refresh rate (VRR) reducing screen tearing and syncing your monitor’s refresh rate with your graphic card’s output for a smoother gaming experience. Scenes appear instantly, objects look sharper, and gameplay is smooth, giving you a stunning visual experience and a serious competitive edge. Note

• For best output performance, please always ensure that your graphic card is capable of achieving the maximum resolution and refresh rate of this Philips display.

• NVIDIA® G-SYNC® support interface: DisplayPort.

• Make sure your graphic card supports NVIDIA® G-SYNC®.

• Make sure to update NVIDIA® G-SYNC® driver to the latest version, see more information on NVIDIA website: https://www.nvidia.com/.

• ©2019 NVIDIA, the NVIDIA logo, and NVIDIA G-SYNC are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.

AMD FreeSync™ Premium

• PC gaming has long been an imperfect experience because GPUs and monitors update at different rates. Sometimes a GPU can render many new pictures during a single update of the monitor, and the monitor will show pieces of each picture as a single image. This is called “tearing.” Gamers can fix tearing with a feature called “v-sync,” but the image can become jerky as the GPU waits on the monitor to call for an update before delivering new pictures.
• The responsiveness of mouse input and overall frames per second are reduced with v-sync, too. AMD FreeSyncTM Premium technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready, leaving gamers with unbelievably smooth, responsive, tearing-free games.
• Followed by the graphic card that is compatible.
• Operating system
• Windows 10/8.1/8/7
• Graphic Card: R9 290/300 Series & R7 260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260
• Processor A-Series Desktop and Mobility APUs
• AMD A10-7890K
• AMD A10-7870K
• AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K

$HDR

HDR Settings in Windows 10 system. Steps

1. Right-click on the desktop, and enter Display settings.
2. Select the display/monitor.
3. Select an HDR-capable display under Rearrange your displays.
4. Select Windows HD Color settings.
5. Adjust Brightness for SDR content.

Note

• Windows 10 edition is required; always upgrade to the most updated version.
• The below linkage is for further information from Microsoft’s official website. https://support.microsoft.com/enau/help/4040263/windows-10-her-advanced-color-settings.

Note

• To switch off HDR function, please disable from Input device and its content. Inconsistent HDR settings between input device and monitor may cause unsatisfying images.

IAA

What is SIAA?

• SIAA is the Society of Industrial technology for Antimicrobial Articles. An organization of manufacturers and antimicrobial testing institutions for plastic or other non-porous surfaces products. Moreover, SIAA helps us meet our Sustainable Development Goals (SDGs) to make our products and life more environmentally friendly.

Why do I need it?

• That are many bacteria around us, like Staphylococcus aureus and Escherichia coli. These can multiply on infected surfaces, transferring to our food, products, people and animals. These and other bacteria can cause skin and digestive tract infections. Bacteria are often transferred by touching infected surfaces. With the SIAA label, our product will be proven to inhibit the proliferation of bacteria on the surface of our products. This limits the spread of bacteria that can cause infection. This assures our customers that touching our products will not spread infection through their home or business.

How does it work?

• The SIAA marks represent self-certification and conformity to the guidelines of the Society by its members and the marks for disclosure of information on quality and safety indicate full disclosure of such information. The SIAA marks can only be used by SIAA members, and the Society monitors the operation of the labeling methods for strict market control of the voluntary standards. Through ISO -22196 testing, our products can be proven to inhibit the proliferation of bacteria on the surface of our products.

Inorganic antibacterial agent Integrated

• Monitor housing part TW0123169X0001V
• The SIAA brand mark is borne on products evaluated according to ISO 22196 and they are under quality control and information disclosure by the guidelines of the Society of International sustaining growth for Antimicrobial Articles.

Technical Specifications

Picture/Display

Monitor Panel Type| IPS Technology
Backlight| W-LED
Panel Size| 31.5″ (80 cm)
Aspect Ratio| 16:9
Pixel Pitch| 0.181 (H) mm x 0.181 (V) mm
Contrast Ratio(typ.)| 1000:1
Optimum Resolution| 3840 x 2160 @ 144 Hz
Viewing Angle| 178° (H) / 178° (V) @ C/R > 10 (typ.)
Picture Enhancement| SmartImage Game /SmartImage HDR
Vertical Refresh Rate| 48 Hz – 144 Hz
Horizontal Frequency| 30 KHz – 255 KHz
sRGB| YES
Color Gamut| YES
SmartUniformity| YES
Delta E| YES
LowBlue Mode| YES
Monitor Colors| 1.07 B
Flicker Free| YES
HDR| VESA Certified DisplayHDR™ 400
NVIDIA® G-SYNC®

Compatible

| YES
AMD FreeSync™ Premium| YES
EasyRead| YES
Connectivity
Signal Input source| HDMI, DisplayPort

Connectors

| 2 x HDMI 2.1 (HDCP 1.4, HDCP 2.2)

2 x DisplayPort 1.4 (HDCP 1.4, HDCP 2.2) 1 x Audio out

1 x USB-B (upstream)

4 x USB-A, downstream with x2 fast charge BC 1.2 (5V/1.5A)

Sync input| Separate Sync
USB
USB Ports| USB UP x1 (Upstream)

USB-A x 4 (Downstream with x 2 fast charge B.C 1.2)

Power Delivery| USB-A: x2 fast charge BC 1.2,up to 7.5W (5V/1.5A)
USB SuperSpeed| USB-A: 3.2 Gen1, 5 Gbps
Convenience
Built-in speaker| 5W x 2 (32M1N5800A)
MultiView| PBP mode (2 x devices)

OSD Languages

| English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish, Russian, Swedish, Finnish, Turkish, Czech, Ukranian, Simplified Chinese, Traditional Chinese, Japanese, Korean
---|---
Other Convenience| VESA mount (100 x 100 mm), Kensington Lock
Plug & Play Compatibility| DDC/CI, sRGB, Windows 10/8.1/8/7, Mac OS X
Stand
Tilt| -5 / +20 degree
Swivel| -45 / +45 degree
Height adjustment| 130 mm
Pivot| -90 / +90 degree
Power
Consumption| AC Input Voltage at 100VAC , 60Hz| AC Input Voltage at 115VAC , 60Hz| AC Input Voltage at 230VAC, 50Hz
Normal Operation| 64.4 W (typ.)| 64.0 W (typ.)| 63.5 W (typ.)
Sleep (Standby mode)| 0.5 W| 0.5 W| 0.5 W
Off mode| 0.3 W| 0.3 W| 0.3 W
Heat Dissipation*| AC Input Voltage at 100VAC , 60Hz| AC Input Voltage at 115VAC , 60Hz| AC Input Voltage at 230VAC , 50Hz
Normal Operation| 219.80 BTU/hr (typ.)| 218.43 BTU/hr (typ.)| 216.72 BTU/hr (typ.)
Sleep (Standby mode)| 1.71 BTU/hr| 1.71 BTU/hr| 1.71 BTU/hr
Off mode| 1.02 BTU/hr| 1.02 BTU/hr| 1.02 BTU/hr
Power LED indicator| On mode: White, Standby/Sleep mode: White (blinking)
Power Supply| Built-in, 100-240VAC, 50/60Hz
Dimensions
Product with stand (WxHxD)| 715 x 640 x 297 mm
Product without stand (WxHxD)| 715 x 420 x 60 mm
Product with packaging (WxHxD)| 930 x 526 x 186 mm
Weight
Product with stand| 10.55 kg
Product without stand| 7.74 kg
Product with packaging| 15.37 kg
Operating Condition
Temperature range (operation)| 0°C to 40°C
Relative humidity (operation)| 20% to 80%

Note

1. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of the leaflet.
2. SmartUniformity and Delta E information sheets are included in the box.

Resolution & Preset Modes

• Maximum Resolution
  • 3840 x 2160 @ 144 Hz
• Recommended Resolution
  • 3840 x 2160 @ 144 Hz

Note

• Please notice that your display works best at native resolution of 3840 x 2160.
• For best display quality, please follow this resolution recommendation.
• For best output performance, please always ensure that your graphic card is capable of achieving the maximum resolution and refresh rate of this Philips display.

Display Input Format

 | Xbox| 422/420

HDMI2.1

| 444/RGB

HDMI2.1

| 422/420

DP1.4

| 444/RGB

DP1.4

---|---|---|---|---|---
3840×2160

@144Hz, 10bits

| N/A| N/A| OK| OK| OK
3840×2160

@144Hz, 8bits

| N/A| N/A| OK| OK| OK
3840×2160

@120Hz, 10bits

| OK| OK| OK| OK| OK
3840×2160

@120Hz, 8bits

| OK| OK| OK| OK| OK
3840×2160

@60Hz, 10bits

| OK| OK| OK| OK| OK
3840×2160

@60Hz, 8bits

| OK| OK| OK| OK| OK

Power Management

If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will ‘wake up’ automatically. The following table shows the power consumption and signaling of this automatic power saving feature:

Power Management Definition

VESA Mode

|

Video

|

H-sync

|

V-sync

| Power Used| LED

Color

Active

|

ON

|

Yes

|

Yes

| 64.0 W (typ.)

128.2 W (max.)

|

White

Sleep (Standby mode)|

OFF

|

No

|

No

|

0.5 W (typ.)

|

White (blink)

Off mode| OFF| –| –| 0.3 W| OFF

• The following setup is used to measure power consumption on this monitor.
• Native resolution: 3840 x 2160
• Contrast: 50%
• Brightness: 70%
• Color temperature: 6500k with full white pattern
• Note This data is subject to change without notice.

Customer care and warranty

Philips’ Flat Panel Monitors Pixel Defect Policy

• Philips strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.
• This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective.
• Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.

Pixels and Sub pixels

• A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

• Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

• Bright dot defects appear as pixels or sub pixels that are always lit or ‘on’. That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are the types of bright dot defects.
• One lit red, green or blue sub-pixel.

Two adjacent lit sub-pixels:

• Red + Blue = Purple
• Red + Green = Yellow
• Green + Blue = Cyan (Light Blue)
• Three adjacent lit sub pixels (one white pixel).

Note

• A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects

• Black dot defects appear as pixels or sub pixels that are always dark or ‘off’. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.

Proximity of Pixel Defects

• Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances

• In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

Note
1 or 2 adjacent sub pixel defects = 1 dot defect

Customer Care & Warranty

• For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center.
• For Warranty Period please refer to Warranty Statement in Important Information Manual.
• For extended warranty, if you would like to extend your general warranty period, an Out of Warranty service package is offered via our Certified Service Center.
• If you wish to make use of this service, please be sure to purchase the service within 30 calendar days of your original purchase date. During the extended warranty period, the service includes pickup, repair and return service, however the user will be responsible for all costs accrued.
• If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package, we will find alternative solutions for you, if possible, up to the extended warranty period you have purchased.
• Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details.
• Philips Customer Care Center number listed below.

•     Local Standard Warranty Period| •     Extended Warranty Period| • Total Warranty Period
---|---|---
•     Depend on different Regions| •        + 1 Year| •      Local Standard warranty period

+1

 | •        + 2 Years| •      Local Standard warranty period

+2

 | •        + 3 Years| •      Local Standard warranty period

+3

• Proof of original purchase and extended warranty purchase is required.

Note
Please refer to the important information manual for the regional service hotline, which is available on the Philips website support page.

Troubleshooting & FAQs

Troubleshooting

• This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

• Make sure the power cord is plugged into the power outlet and into the back of the monitor.
• First, ensure that the power button on the rear of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

• Make sure the computer is turned on.
• Make sure the signal cable is properly connected to your computer.
• Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.
• The Energy Saving feature may be activated

Screen says

• Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).
• Check to see if the monitor cable has bent pins.
• Make sure the computer is turned on.

Visible signs of smoke or sparks

• Do not perform any troubleshooting steps
• Disconnect the monitor from mains power source immediately for safety
• Contact with Philips customer service representative immediately.

Imaging Problems

Image vibrates on the screen

• Check that the signal cable is properly securely connected to the graphics board or PC.
• Image appears blurred, indistinct or too dark
• Adjust the contrast and brightness on On-Screen Display. An “after-image”, “burn-in” or “ghost image” remains after the power has been turned off.
• Uninterrupted display of still or static images over an extended period may cause “burn-in”, also known as “after-imaging” or “ghost imaging”, on your screen. “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “burn-in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.
• Always activate a moving screen saver program when you leave your monitor unattended.
• Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-imaging” or “ghost imaging” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

• Image appears distorted. Text is fuzzy or blurred.
• Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.
• Green, red, blue, dark, and white dots appears on the screen
• The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.
• The “power on” light is too strong and is disturbing
• You can adjust “power on” light using the power LED Setup in OSD main Controls.
• For further assistance, refer to the Service contact information listed in Important information manual and contact Philips customer service representative.
• Functionality different according to display.

Audio problem

No sound

• Check if audio cable is connected to PC and monitor correctly.
• Ensure audio is not muted. Press OSD “Menu”, select “Audio” then “Mute”. Check it on “Off” position.
• Press “Volume” in OSD main control to adjust the volume.

General FAQs

• Q1: When I install my monitor what should I do if the screen shows ‘Cannot display this video mode’?
• Ans.: Recommended resolution for this monitor: 3840 x 2160.
• Unplug all cables, then connect your PC to the monitor that you used previously.
• In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the ‘Settings’ tab. Under the setting tab, in box labelled ‘desktop area’, move the sidebar to 3840 x 2160 pixels.
• Open ‘Advanced Properties’ and set the Refresh Rate to 60 Hz, then click OK.
• Restart your computer and repeat step 2 and 3 to verify that your PC is set at 3840 x 2160.
• Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.
• Turn on your monitor and then turn on your PC.
• Q2: What is the recommended refresh rate for LCD monitor?
• Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.
• Q3: What are the .inf and .icm files? How do I install the drivers (.inf and .icm)?
• Ans.: These are the driver files for your monitor. Your computer may ask you for monitor drivers (.inf and .icm files) when you first install your monitor. Follow the in your user manual, monitor drivers (.inf and .icm files) will be installed automatically.

Q4: How do I adjust the resolution?

• Ans.: Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the “Display properties”.

Q5: What if I get lost when I am making monitor adjustments via OSD?
Ans.: Simply press the button, then select [Reset] to recall all the original factory settings.

Q6: Is the LCD screen resistant to scratches?

• Ans.: In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.

Q7: How should I clean the LCD surface?

• Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.

Q8: Can I change the color setting of my monitor?

• Ans.: Yes, you can change your color setting through OSD control as the following procedures.
• Press button to show the OSD (On Screen Display) menu.
• Press button to select the option [Color] then press button to enter color setting, there are three settings as below.

1. Color Temperature: The settings are Native, 5000K, 6500K, 7500K, 8200K, 9300K and 11500K. With settings in the 5000K range the panel appears “warm, with a red-white color tone”, while a 11500K temperature yields “cool, bluewhite toning”.
2. sRGB : This is a standard setting for ensuring correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc).
3. User Define: The user can choose his/her preference color setting by adjusting red, green, blue color.

Note

• A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K.

Q9: Can I connect my LCD monitor to any PC, workstation or Mac?

• Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations.
• You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.

Q10: Are Philips LCD monitors Plug-and- Play?

• Ans.: Yes, the monitors are Plug-and-Play compatible with Windows 10/8.1/8/7, Mac OSX.

Q11: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in LCD panels?

• Ans.: Uninterrupted display of still or static images over an extended period may cause “burn-in”, also known as “after-imaging” or “ghost imaging”, on your screen. “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “burn-in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.
• Always activate a moving screen saver program when you leave your monitor unattended.
• Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content. Warning
• Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
• Q12: Why is my Display not showing sharp text, and is displaying jagged characters?
• Ans.: Your LCD monitor works best at its native resolution of 3840 x 2160. For best display, please use this resolution.

Q13: How to unlock/lock my hot key?

• Ans.: Please press for 10 seconds to unlock/lock the hot key, by doing so, your display pops out “Attention” to show the unlock/lock status as shown below illustrators.

Q14: Where can I find Important Information manual mentioned in EDFU?

• Ans.: Important Information manual can be download on the Philips website support page.
• 2021 © TOP Victory Investments Ltd. All rights reserved.
• This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield
• Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.
• Specifications are subject to change without notice.
• Version: 32M1N5800E1T

References

• Global home | Philips
• Environmental, Social and Governance (ESG) | Philips
• Philips Customer Service Support - Home | Philips
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