OTO TQ-009 Wireless Inflatable Neck Massager User Manual

June 12, 2024
OtO

OTO TQ-009 Wireless Inflatable Neck Massager

OTO-TQ-009-Wireless-Inflatable-Neck-Massager-product

Thank you for choosing the OTO product to complement your healthcare needs. Below is detailed product information and usage instructions.

Product Information

The OTO product is designed to provide various massage functions for your healthcare needs. It includes massage balls, a USB cable, an air valve, an air pump, a traction belt, a power ON/OFF button, a heat mode button, a TYPE-C charging port, and an indicator light.

Usage Instructions

Power On/Off

  1. Long press the Power button for two seconds to turn on the product. The product will enter the soft-kneading mode and the white light will light up.
  2. To turn off the product, long press the Power button for two seconds.

Mode Settings

Heat Function

  1. When the product is turned on, short press the Heat mode button to turn on/off the heat. The indicator light will turn orange when the heat function is on.
  2. To turn on the heat function individually, long press the Heat mode button.

Speed Adjustment

  1. Short press the Power button to switch speeds.
  2. First press: low speed. Second press: high speed. Third press: low speed and high speed. Speed changes every 20 seconds.
  3. The indicator light will flash once, twice, and third times in sequence.
  4. The massage balls rotate inward for Shiatsu massage and outward for Tuina massage. The massage changes every 2 minutes.

Intelligent Reminder

Low Battery Reminder

  • When the battery is low, a reminder will be displayed. Please charge the product using the provided USB cable and TYPE-C charging port.
  • Please refer to the user manual for additional information, troubleshooting, care, and maintenance instructions.

Thank You

  • Thank you for choosing OTO product to complement your healthcare needs.
  • Please read the user manual carefully to understand the correct usage and operations.

Copyright
All Rights Reserved. No part of the content in this manual may be reproduced, stored, distributed or translated in any form or by any means without prior written permission from OTO.

SAFETY PRECAUTIONS

  1. People with the following conditions should consult their physician before using the product:
    • Who uses a medical electronic device, which is embedded in the body, such as a pacemaker?
    • Who suffers from heart disease?
    • Who suffers from neck, backbone injury, or disease?
    • Who is suffering from bone fragility, especially on the backbone?
    • After surgery.
    • Who is pregnant or shortly after delivery or in a period of monthly illness?
    • Who suffers from malignant tumors?
    • Who is suffering from osteoporosis?
    • Who is suffering from blood circulation problems or thrombosis?
    • Who is suffering from skin disease or infection?
    • Who is undergoing medical treatment or feels some physical abnormality previously or is being treated now?
    • Who has injuries, or diseases due to illness or accident?
    • Who has some abnormality or deformity of limbs or backbone?
  2. Do not let water enter the product or splash near the surface of the product.
  3. Water contact with electricity is dangerous. Do not leave the product in a humid environment (such as in the bathroom or shower room or next to the swimming pool).
  4. Before connecting the product to the power supply, check that the product voltage and supply voltage are the same.
  5. If the plug, power cord, or product itself is damaged, do not use the product.
  6. In order to prevent the risk of electric shock, do not open the product’s outer cover.
  7. The product is not intended for use by disabled, sensory, or mentally impaired persons (including children) unless there is supervision or guidance by the people responsible for their safety when they use the product.
  8. If the product or the power cord is damaged, do not try to repair the product. This must be handled by an OTO technician or the product guarantee will become void.
  9. Children should not use this product. They should be under supervision to ensure that they will not treat this product as a toy.
  10. If an unusual sound or noise is being heard from the product, turn off the product and immediately disconnect the power connection. Please contact OTO or its authorized dealers immediately.
  11. Do not use the product if the cover is damaged or if there is a mechanical or electronic failure. Please contact OTO or its authorized dealers.
  12. Only use or place the product in accordance with the instructions in this user manual.
  13. Do not use this product in high-temperature conditions or beside hot objects such as heaters, or stoves.
  14. Do not apply medical or cosmetic cream on the product or on your body before using or during the use of this product.
  15. Do not destroy, bend, stretch, twist, or tie the power cord. A damaged power cord can cause fire or electric shock.
  16. Recommended usage time for an individual is 15 minutes at a time.
  17. Please remove all accessories on the body before use.
  18. This product is intended for household use only.
  19. Do not use the product while sleeping, when drunk, or during a fever.
  20. Avoid using the product immediately after eating. Wait for at least an hour before using the product.
  21. Do not use the product on bare skin.
  22. When massaging around or near the neck, take note of the movement of rollers and refrain from using excessive intensity.
  23. Do not use the product while driving or exercising.
  24. If you have long hair, please tie the hair up before using the product.
  25. Only turn on the product after it is resting properly on the neck.

Electromagnetic Fields (EMF)
This OTO product complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this user manual, the product is safe to use.

PRODUCT DESCRIPTION

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HOW TO OPERATE

POWER ON/OFF

  1. Long press the Power button for two seconds. The product will be turned on, enter the soft-kneading mode, and the white light will light up.
  2. When the product is turned on, long press the Power button for two seconds to turn it off.

MODE SETTINGS

HEAT FUNCTION:

  1. When the product is turned on, short press the Heat mode button [M] to turn on/off the heat, and the indicator light turns orange.
  2. Long press the Heat mode button [M] to turn on the heat function individually.

SPEED ADJUSTMENT:

  1. Short press the Power button to switch speeds.
  2. First press: low speed. Second press: high speed. Third press: low speed and high speed. Speed changes every 20 seconds.
  3. The indicator will flash once, twice, and third times in sequence.
  4. Massage balls rotate inward for Shiatsu massage and outward for Tuina massage. The message changes every 2 minutes.

INTELLIGENT REMINDER LOW BATTERY REMINDER:
When the remaining power can only be used for 15 minutes, the indicator light flashes orange to remind that the battery is low.

CHARGING THE PRODUCT

  1. Connect the USB cable provided to a power outlet.
  2. Insert the other end of the USB cable to the charging port located beside the Heat mode button【M】.
  3. While charging, the LED light flashes white. After charging, the LED white light lights up. Do not overcharge the product.
  4. It is suggested to charge the product fully for first-time use.
USAGE
  1. “ Wear ”
    Wear the product. Adjust the traction belt to a comfortable position.

  2. “ Inflate ”
    Open the air valve cover. Press the air pump to inflate the product until it is fully inflated.

  3. “ Lean ”
    If the massage strength is insufficient, you could lean in a chair, or you could also pull the traction belt to enhance the strength.

  4. “ Adjust ”
    You could always inflate/deflate the product to make it fit your body part comfortably.

TROUBLESHOOTING

This page summarizes the most common problems you could encounter with the product. If you are unable to solve the problem with the information below, contact OTO or its authorised dealers immediately.

Problem Possible Cause Suggestion
The product does not work The product has low battery Charge the product
The product has just finished its 15 minute auto timer session If you want

another section, press the Power Button again
You may have used the product continuously for 45 minutes or more that the overheat protection has been activated| Let the product cool down for 60 minutes before you use

it again

An excessive load has been applied on the product| Reduce the excessive load and start again
The product is abnormally warm| The product is likely to be overused| Let the product cool down before using it again
Noise can be heard from the product| Noise is made by the mechanical parts of the product| This is normal and does not mean that the product is faulty
The product is not fully inflated| Air is leaking because the air valve cover is not securely closed| Press the air pump to inflate the product again. Then close the air valve cover securely

CARE & MAINTENANCE

Cleaning
  1. Do not use steel wool, abrasive cleaning agents or corrosive liquids (such as gasoline or acetone) to clean the product.
  2. Disconnect the USB cable from the power outlet.
  3. Wipe with a dry cloth to clean the product.
  4. Do not use a damp cloth or detergent.

Storage

  1. Unplug the USB cable from the power outlet.
  2. Store the product in a cool dry place away from sunlight.
  3. Do not put a heavy weight load on the product.

If the cover is damaged or there is any mechanical failure, please stop using the product. Contact OTO or its authorised dealer immediately.

PRODUCT SPECIFICATIONS

Name of Product OTO Tranquil
Model Number TQ-009
Type Of Product Wireless Inflatable Massager
Rated Voltage 5V __  1A
Power Consumption 5W
Auto Timer 15 mins
Product Dimension Approx. 225 (L) x 90 (W) x 215 (H) mm
Box Dimension Approx. 195 (L) x 105 (W) x 195 (H) mm
Net/Gross Weight Approx. 0.64 / 0.88 kg
International Safety Compliance CE

www.otobodycare.com.

References

Read User Manual Online (PDF format)

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