XPERIA SOG13 256GB Smartphone User Guide
- June 27, 2024
- XPERIA
Table of Contents
SOG13 256GB Smartphone
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Specifications
- Model: SOG13
- Charger: Sold separately
- Battery: Built-in
- Port: USB Type-C
- Memory Card Slot: microSD
- SIM Card Slot: Yes
- Power Key: Included
- Volume Key: Included
Product Usage Instructions
Packaged Items
Before using the product, ensure you have all the packaged items
including the Quick Start Guide.
Names and Functions of Parts
Identify the various parts of the product such as the headset
jack, microphone, camera, display, sensors, ports, and buttons.
Take note of precautions to avoid malfunctions.
Attaching SIM Card
-
Turn off the product.
-
Remove the tray from the main unit by sliding it out.
-
Insert the SIM card into the tray with the metal part facing up
and aligning the notch correctly. -
Push the tray back into the slot ensuring it is securely in
place.
Turning the Power On/Off
To turn on the product, press and hold the Power key until the
device vibrates. Follow on-screen instructions for initial setup.
To turn off, press the Power key and upper part of volume key
simultaneously.
Forcedly Turning the Power Off
In case of a freeze or unresponsiveness, press and hold Power
key and upper part of volume key for 10 seconds to force power
off.
FAQ
Q: Can I remove the battery?
A: The battery is built-in and not removable by customers to
avoid damage or malfunction. If you need to restart in safe mode,
follow specific instructions provided.
Q: What charger should I use?
A: Purchase a specified charger separately to ensure
compatibility and safe charging of the product.
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Be sure to read this manual before use
Packaged items
Before you start using the product, make sure that you have all these packaged items with the product.
· Main unit
· ( ck Start G de) ( apane e)
SOG13
Quick Start Guide
These items are not included in the package.
· microSD memory card · Earphones
· AC adapter
· USB Type-CTM cable
Information Purchase a specified charger (sold separately). The battery is built into the product. Illustrations used in this manual are just images for explanations. They may be different from actual ones.
· Always update the software to the most recent one. For details on how to
update the software, refer to ” (Full instruction manual)” (Japanese).
· In this manual, “Xperia 1 VI” is usually referred to as “the product” or
“main unit”.
· In this manual, “Quick Start Guide” (this manual) and ” (Full instruction
manual)” (Japanese) are collectively
referred to as “Instruction Manual”. · In this manual, “microSDTM memory card
(commercially
available)”, “microSDHCTM memory card (commercially available)” and
“microSDXCTM memory card (commercially available)” are abbreviated as “microSD
memory card”. · Company names and product names referred to in this manual are
trademarks or registered trademarks of respective companies. The TM and ®
marks may be omitted in this manual.
Names and functions of parts
Headset jack Second microphone12 Front camera Earpiece/Speaker12
Proximity/Light sensor2: Switches the touch panel on and off to prevent from
erroneous operation during a call/Auto-control for display brightness. Display
(Touch panel) Speaker12 microSD memory card/SIM card slot
Mouthpiece/Microphone1*2 USB Type-C port Volume key/Zoom key
2
Power key/Fingerprint sensor Shutter key Flash/Photo light 5G/4G antenna3
Main camera Third microphone12 5G/4G antenna/Wi-Fi®/Bluetooth®/GPS antenna3
mark Wireless charging position Back cover4 SIM card5 Wi-Fi®/Bluetooth®
antenna3
1 Do not jab with a sharp object such as a needle. Doing so may cause a malfunction.
2 Note that covering these parts with stickers or fingers, etc. may hinder product performance.
3 The antenna is built into the main unit. Covering around the antenna by your hand may affect the quality of call/ communication.
4 The back cover is not removable. Removing forcibly might cause damage or a malfunction. Also, battery is built into the main unit and not removable by customers.
5 For details on handling SIM card, refer to ” (Full instruction manual)” (Japanese).
SIM card
Your phone number etc. is recorded in SIM card.
SIM card IC (metal) part
Front
Back
Attaching SIM card
Before attaching SIM card, make sure to turn off the product.
1 Remove the tray from the main unit
Put your fingertip (nail) into the groove of the microSD memory card/SIM card
slot and draw the cover straight out.
Groove
Cover
2 Set SIM card into the tray with the IC (metal)
part facing up Pay attention to the location of the notch. Surely set SIM card
into the tray not to come off.
Notch
Tray
3 Keep the product horizontal and then push
the tray in straight Pay attention to the direction the tray is being pushed
in. Firmly press where circled , and check that there is no gap between the
main unit and the microSD memory card/SIM card slot cover.
Cover
Turning the power on/off
Turning the power on
1 Press and hold Power key until the product
vibrates
When the product is powered on, the lock screen
appears.
When ”
(Welcome)” appears after the
product is powered on, follow the onscreen
instructions to set the initial settings.
Swiping (flicking) the screen up displays the Home
screen.
Turning the power off
1 Press Power key and the upper part of the volume key at the same time
2 [Power off] Information To restart the product in safe mode (start with
almost default state), press Power key and the upper part of the volume key at
the same time Long-touch “Power off” [OK].
Forcedly turning the power off
1 Press and hold Power key and the upper part of the volume key at the same time for 10 seconds or more, and release your fingers after the product vibrates three times consecutively
FCC ID
To view the regulatory compliance mark · In the Home screen, slide the screen
up
[Settings] [About phone] [Certificates] Regulatory compliance mark such as FCC
ID is displayed on the screen.
When using the product
Before you start using the product, make sure to read the “Safety
Precautions (Observe Strictly)” to ensure correct use.
Before you assume that the product is malfunctioning, refer to
”
(Check here first)” in ”
(Full Instruction Manual)” (Japanese).
· Communication is not possible even inside of the service area
in places where the signal does not reach (e.g. tunnels and
basements). Also, communication is sometimes not possible in
poor signal reception areas. Communication is sometimes
interrupted if you move into poor signal reception area during
communication.
· Since the product uses radio waves, the possibility of
communication intercepts by third parties cannot be
eliminated. (Though 5G/LTE/WiMAX 2+/GSM/UMTS system
has highly secure confidential communication features.)
· For connecting to the emergency call acceptance organization,
only VoLTE (LTE network) can be used.
· Since the product is a radio station under the Radio Law, you may
be asked to temporarily submit the product for inspection in
accordance with the Radio Law.
· The IMEI information of the product is automatically sent to
your carrier for maintenance and monitoring operational status
of your mobile phone.
· Before you start using the product overseas, check the
relevant laws and regulations of the country/region you visit.
· The Company is not liable for any damages or lost income
arising from earthquakes, lightning, storms, floods or other
natural disasters, as well as fires, actions by third parties, other
accidents, intentional, mistaken, or incorrect use by the
customer, or use under other unusual conditions outside the
responsibility of the Company.
· The Company is not liable for any incidental damages
(change/disappearance of described content, loss of business
income, disruption of business, etc.) arising from use of the
product or inability to use the product.
· The Company is not liable for any damages or lost income
arising from failure to observe the described content of the
“Instruction Manual”.
· You cannot use information obtained from the measuring
sensor or GPS equipped with the product for the purpose
which requires high reliability, as the obtained information is
just used for a guide. Note that the Company is not liable for
any damage or lost income arising from the difference caused
by measurement.
· The Company is not liable for any damages or lost income
arising, for example, from malfunction caused by combination
with connected devices or software not related to the
Company.
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· Captured image data or downloaded data may sometimes be altered or lost due
to faults, repair or other handling of the product. The Company is not liable
for any damage or lost income resulting from recovery of these data.
· It is recommended you keep a copy of important data on your PC’s hard disk
etc. Whatever the cause of the defect or malfunction may be, the Company
assumes no responsibility for alteration or loss of saved data.
· Data saved in the product, such as images/videos, might be altered or lost
by an accident, fault, repair or mishandling. Be sure to keep a copy of
important contents. Note that the Company assume no responsibility for any
damages or lost income resulting from altered or lost contents.
· Note that contents data (both charged or free content) saved to the product
cannot be returned to the customer when the product is replaced for repair of
a fault, for example.
· Although an afterimage may occur when a same screen has been displayed for a
long time, it is not a malfunction. You are recommended to set the sleep time
to a short one to avoid occurrence of afterimage and save the battery
consumption.
· Although the display used for the product is made using high-precision
technology, some pixels (dots) might be lit or out at all times. This is not a
malfunction.
· It is recommended that you store separate copies of data such as still
pictures/videos and music saved on the product on your PC or cloud services,
etc. Note, however, that you may not be able to make copies of any copyrighted
data even by the above-mentioned means.
· Do not discard the product together with regular trash. Please cooperate in
the collection of the product (including optional accessories) when it is no
longer needed to protect the environment and effectively use resources.
- “The Company” as appears in the manual refers to your carrier and the manufacturer (Sony Corporation).
Notice Reproduction of the content of “Instruction Manual” in part or in whole is prohibited. The content of “Instruction Manual” is subject to change without notice. Some functions may be unavailable due to change of specification of the OS or change/termination of services. Every effort has been made in the preparation of “Instruction Manual”. Should you notice any unclear points, omissions, etc., feel free to contact us.
Safety Precautions (Observe Strictly)
Before using this product, thoroughly read these safety precautions for proper
use. These “Safety Precautions” describe instructions that should be observed
to prevent damage to property or injury to the customer or others using the
product. The following symbols indicate the different levels of injury or
damage that may result if the guidelines are not observed and the product is
used improperly.
Danger This symbol indicates that “death or serious injury1 may directly and
immediately result from improper use”.
Warning This symbol indicates that “death or serious injury1 may result from
improper use”. This symbol indicates that “minor injury2
Caution and/or property damage3 may result from
improper use”.
1 Serious injury: This refers to loss of sight, injury, burns (high- and low temperature), electric shock, broken bones, injuries with residual aftereffects from poisoning etc., and injuries requiring hospital admission for treatment or long-term hospital attendance as an outpatient.
2 Minor injury: This refers to injuries, burns (high- and low-temperature), electric shock, etc. that do not require hospital admission for treatment or long-term hospital attendance as an outpatient.
*3 Property damage: This refers to extended damage to buildings, furniture, livestock, pets, etc.
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Explanation of graphic symbols
Indicates an action
Don’t that is not allowed.
No wet hands
Indicates that
disassembly is not
No disassembly allowed.
Do
Indicates that use in
a place where the
product is likely to
No liquids get wet or allowing
Unplug
the product to get
wet is not allowed.
Indicates that handling with wet hands is not allowed.
Indicates compulsory actions in accordance with instructions.
Indicates that the power plug must be disconnected from an outlet.
Precautions common to the main unit, internal battery, charging equipment, SIM
card, peripheral devices
Danger Be sure to read the following hazards before use.
Do not use, store or leave the equipment in a location where it is subject to
high temperature or accumulation of heat (e.g. by the fire, near a heater,
under a kotatsu or bedding, in direct sunlight, in a car in the hot sun).
Doing so might cause fire, burns, injury, electric shock, etc.
Do not put the equipment in cooking appliances such as microwave ovens, IH
cooking heaters, or high pressure containers such as pressure cookers. Do not
place the equipment near such cooking appliances. Doing so might cause fire,
burns, injury, electric shock, etc.
Do not splash sand, soil or mud, or do not directly place the equipment on it.
Also, do not touch the equipment with hands with sand etc. adhered. Doing so
might cause fire, burns, injury, electric shock, etc. For
waterproofness/dustproofness, refer to “Notes on waterproof and dustproof
properties” ( P.32).
0
Do not charge the equipment when it is wet with liquids such as water
(drinking water, sweat, seawater, urine of pet animals, etc.). Also, do not
charge the equipment in a place where water comes in contact such as bathroom
or near a humidifier. Doing so might cause fire, burns, injury, electric
shock, etc. For waterproofness, refer to “Notes on waterproof and dustproof
properties” ( P.32).
Do not subject the product to strong pressure or break the product. Especially
when bringing the product putting in a pocket of clothes, do not let the
product hit against surroundings or being put between the objects. Doing so
may cause fire, burns, injury, etc. due to damage of the internal battery.
*The following are examples that you should be careful
of: · Sitting or squatting with the product put in a pocket of
trousers or skirt · Putting the product in a pocket of outer wear and
catching them in a door or a door of car · Stepping on the product on a soft
object such as a
sofa, bed or bedding, or on a floor · Putting the product into a seat of train
or bus
Do not disassemble or modify the equipment. Doing so might cause fire, burns,
injury, electric shock, etc.
Do not try to remove the internal battery from the product. Doing so might
cause fire, burns, injury, etc.
The back cover cannot be removed. Do not try to remove it from the product.
Also, if the product is swollen due to the swollen battery, etc., do not try
to remove the back cover or press it forcibly. Doing so might cause fire,
burns, injury, etc.
Do not let the equipment get wet with liquids such as water (drinking water,
sweat, seawater, urine of pet animals, etc.). Doing so might cause fire,
burns, injury, electric shock, etc. For waterproofness, refer to “Notes on
waterproof and dustproof properties” ( P.32).
Do not allow liquids such as water (drinking water, sweat, seawater, urine of
pet animals, etc.) to get inside the charging terminal, the USB Type-C port,
or the headset jack. Doing so might cause fire, burns, injury, electric shock,
etc. For waterproofness, refer to “Notes on waterproof and dustproof
properties” ( P.32).
Use only optional parts specified by the Company for the product. Using
devices other than specified, or those with indefinite manufacturer, retailer,
or specifications might cause fire, burns, injury, electric shock, etc.
Warning Be sure to read the following warnings before use.
Do not subject the equipment to strong force, impacts, or vibration such as
letting it fall, stepping on it or throwing it. Doing so might cause fire,
burns, injury, electric shock, etc.
Do not allow conductive materials (such as metal objects and pencil lead) to
come into contact with the charging terminal, the USB Type-C port, or the
headset jack, or allow dust to get inside of it. Doing so might cause fire,
burns, injury, electric shock, etc.
Do not cover or wrap the equipment with a cloth or bedding in use or while
charging. Doing so might cause fire, burns, etc.
Do not attach a metal object (e.g. a sticker whose material contains metal) to
the Wireless Charging Pad (sold separately) or the product. Doing so might
cause fire, burns, injury, etc.
Do not place a metal object (e.g. a strap or clip whose material contains
metal) between the Wireless Charging Pad (sold separately) and the product.
Doing so might cause fire, burns, injury, etc.
Remove the cover etc. from the product when charging with the Wireless
Charging Pad (sold separately). Charging may fail depending on material or
thickness of cover or foreign object between the product and the cover
resulting in fire, burns, injury, etc.
2
Power off the product near electronic devices or equipment operating on high
precision control or weak signals. The radio waves from the product might
interfere with the operation of electronic devices or equipment. * The
following are some electronic devices or
equipment that you should be careful of: Hearing aids, implantable cardiac
pacemaker, implantable cardioverter defibrillator, other electronic medical
equipment, and other automatically controlled devices or equipment. If you use
an implantable cardiac pacemaker, implantable cardioverter defibrillator, or
other electronic medical equipment, check with the medical electronic
equipment manufacturer or vendor whether the operation can be affected by
radio waves.
If charging does not finish after specified time, stop charging. Failure to do
so might cause fire, burns, injury, etc. due to overcharge etc.
Always turn off the product before you enter a place where flammable gas may
be present, or a place where dusts are generated. Stop charging the product if
you are charging it. Ignition of flammable gas might cause explosion, fire,
etc.
Follow the instructions of a gas station or other such location before using
the product there. Do not charge the product at a gas station, etc. Take care
not to drop the product at a gas station, etc.; in particular, do not use the
product while filling. Ignition of flammable gas might cause explosion, fire,
etc.
If you notice anything unusual about the equipment such as an unusual odor,
abnormal noise, smoke generation, overheating, discoloration or deformation
during operation, charging or storage, perform the following measures
carefully. · Remove the power plug from an outlet · Turn off the power of the
product Failure to do so might cause fire, burns, injury, electric shock, etc.
Caution Be sure to read the following cautions before use.
Do not use damaged product or peripheral devices. Doing so might cause fire,
burns, injury, etc.
Do not place the product on an unstable or inclined platform. Be careful
especially when vibrator is set. The product might fall and cause injury etc.
Do not use or keep in a place that is very humid, dusty, or subject to high
temperature. Doing so might cause fire, burns, electric shock, etc. For
waterproofness/dustproofness, refer to “Notes on waterproof and dustproof
properties” ( P.32).
If children use the product, parents or guardians should give them proper
instructions and do not allow them to use the product in the wrong way. Use of
the product in the wrong way might cause accidental ingestion, injury,
electric shock, etc.
Keep the equipment out of the reach of babies or infants, and store it where
pets cannot touch it. In particular, be careful where small parts are stored,
such as the microSD memory card/SIM card tray. Failure to do so might cause
accidental ingestion, injury, electric shock, etc.
Be careful about the temperature when using the product continuously or while
charging because it might become warm. Also, be careful not to keep touching
it unintentionally in a pocket of clothes, when you fall asleep, etc. The
product or the specified charging equipment (sold separately) might become
warm when using an app, a call, data communication, watching video, playing a
game, etc. continuously or while charging. If you are directly in contact with
warmed part continuously, it might cause a redness of skin, itch, rash,
lowtemperature burn, etc. depending on your physical condition.
Main unit
Danger Be sure to read the following hazards before use.
Do not throw the product into fire or apply heat. Doing so might cause fire,
burns, injury, etc.
Do not put excessive force such as sticking with a sharp object (nail etc.),
hitting with a hard object (hammer etc.), or stepping on it. Doing so might
cause fire, burns, injury, etc.
If the internal substance of the product contacts your eyes or mouth,
immediately rinse the eyes or mouth with clean water and then see a doctor
right away. The effects of the internal substance of the product might cause
blindness, medical problem, etc.
Warning Be sure to read the following warnings before use.
Do not turn on or flash Flash/Photo light with the lighting luminescence part
close to the other’s eyes. Keep enough distance away especially from babies.
Doing so might cause blurred vision etc. Also an accident such as injury might
occur if he or she is dazzled or frightened.
Do not turn on or flash Flash/Photo light toward a driver of a car etc. Doing
so might disturb driving and cause an accident etc.
Do not look at a repeatedly-blinking screen for a long time. Doing so might
cause cramp, loss of consciousness, etc.
Do not allow liquids such as water (drinking water, sweat, seawater, urine of
pet animals, etc.), metal parts, or flammable objects to enter to the microSD
memory card/SIM card slot of the product. Do not set a microSD memory card or
SIM card in wrong insertion, or insert it in wrong orientation. Doing so might
cause fire, burns, injury, electric shock, etc.
Do not expose the camera lens to direct sunlight for a long time. Doing so
might cause fire, burns, injury, etc. due to lightcollecting mechanism of
lens.
Power off the product or put it in Airplane mode before boarding an airplane.
Use of mobile phones on board is restricted. Follow the instructions of each
airline. The radio waves from the product might adversely affect on-board
electronic equipment. Prohibited acts related to mobile phone usage on an
airplane might be punished by law.
Follow the instructions of each medical facility for the use of mobile phones
on their premises. Power off the product in a place where the use is
prohibited. The radio waves from the product might affect electronic equipment
and electronic medical equipment.
Always keep the product away from your ear when you call handsfree, while
sounding the ringtone loudly, or during stand-by. Also, when you play game,
play back videos, music, etc. connecting the earphone/microphone, etc. to the
product, adjust the volume adequately. Loud sound is emitted from the product
when calling with hands-free set. Even in standby mode, a ringtone or an alarm
sound may sound suddenly. Listening to loud sound for long hours continuously
may cause a disability of ears such as deafness. Moreover, too loud sound
makes you barely hear the surrounding sounds and may cause an accident.
If you have a weak heart, set the vibrator or ringtone volume carefully.
Sudden vibration or ringtone sounding when for incoming call astonishes you
and it may affect your heart.
If you are wearing any electronic medical equipment, check with the relevant
medical electronic equipment manufacturer or vendor whether the operation
might be affected by radio waves. The radio waves from the product might
affect electronic medical equipment.
Be careful about broken parts or exposed internal part of the product when the
display, back cover, or the camera lens is broken. Touching damaged or exposed
part might cause burns, injury, electric shock, etc.
If the internal battery leaks or gives off a strange smell, immediately stop
using and remove it from the vicinity of open flames. The leaking liquid might
ignite, catch fire, explode, etc.
Be careful not to allow a pet etc. to bite the product. Doing so might cause
fire, burns, injury, etc. because of ignition, burst, heat or leaking of the
internal battery.
Caution Be sure to read the following cautions before use.
When using the motion sensor, check the safety around you, hold the product
firmly, and do not shake it unnecessarily. Failure to do so might cause an
accident such as injury.
If the display is damaged and when the internal substance etc. leaks out, do
not allow it to contact your skin such as face and hands, clothes, etc. Doing
so might cause injury etc. on your eyes or skin. If the internal substance
gets into your eyes, mouth, etc. or contacts your skin or clothes, immediately
rinse with clean water. In the case of getting into your eyes, mouth, etc.,
immediately consult a doctor after rinsing.
Do not discard the product together with other garbage. Doing so might cause
fire, burns, injury, etc. Also, it might cause environmental destruction. When
the product is no longer used, dispose of it according to a recycling program
of your local municipality.
If the substance leaks out from the internal battery, do not allow the fluid
to contact with your skin of face, hands, clothes, etc. Doing so might cause
injury etc. on your eyes or skin. If the internal substance gets into your
eyes, mouth, etc. or contacts your skin or clothes, immediately rinse with
clean water. In the case of getting into your eyes, mouth, etc., immediately
consult a doctor after rinsing.
For using the product in a car, check with the automobile manufacturer or
dealer for the effects by radio waves before using. Depending on vehicle
model, the radio waves from the product may affect the vehicle’s electronic
equipment to malfunction. In that case, stop using the product immediately.
If any skin abnormality develops due to the use of the product, immediately
stop using the product, and consult a doctor. Depending on your physical
constitution or health, itchiness, a rash, eczema, etc. might develop. See
“Material list” ( P.24) for materials used in each part of the product.
Magnetic components are used in the product’s earpiece/speaker (top center of
display), speaker (bottom left on back), vibrator (top right on back), and
main camera (top right of display and top left on back); make sure no metal
objects (cutter blade, staple, etc.) are attached to the product. Attached
objects might cause injury, etc.
Do not leave the main unit in the reach of children or persons requiring
supervision. The product uses magnets. If swallowed, there is a risk of
choking or serious harm to internal organs. If the magnet has been swallowed,
immediately consult a doctor.
Do not bring the main unit near medical devices. The product uses magnets;
they may affect pacemakers, variable-pressure hydrocephalus shunts, and other
medical devices. Do not bring the product near persons using these devices. If
you use such a device, consult your doctor before using the product.
Watch the display in an adequately bright place taking a certain distance from
it. Watching in a dark place or closely might reduce visual acuity etc.
7
Charging equipment
Warning Be sure to read the following warnings before use.
Do not use the specified charging equipment (sold separately) or Wireless
Charging Pad (sold separately) if the cable is damaged. Doing so might cause
fire, burns, electric shock, etc.
If you hear thunder, do not touch the specified charging equipment (sold
separately) or Wireless Charging Pad (sold separately). Doing so might cause
electric shock etc.
Do not short-circuit the charging terminal while it is connected to an outlet.
Do not touch the charging terminal with your hands, fingers, or any part of
your body. Doing so might cause fire, burns, electric shock, etc.
Do not place heavy objects on a cable of the specified charging equipment
(sold separately) or Wireless Charging Pad (sold separately), or do not apply
unreasonable force to the cable such as pulling. Doing so might cause fire,
burns, electric shock, etc.
Do not contact metal objects to the specified charging equipment (sold
separately) when connecting the plug to or disconnecting it from an outlet.
Doing so might cause fire, burns, electric shock, etc.
Do not connect the voltage converter (such as a travel converter for overseas
travel) to the specified charging equipment (sold separately). Doing so might
cause ignition, overheating, electric shock, etc.
Do not put an excessive force to the connection part with the specified
charging equipment (sold separately) connected to the product. Doing so might
cause fire, burns, injury, electric shock, etc.
Do not charge the product when it is wet with liquids such as water (drinking
water, sweat, seawater, urine of pet animals, etc.) with the Wireless Charging
Pad (sold separately). Also, do not charge the product in a place where water
comes in contact such as bathroom or near a humidifier. Doing so might cause
fire, burns, injury, electric shock, etc.
Never connect the USB Type-C plug to the product or the specified charging
equipment (sold separately) when it is wet. Although the product has the
waterproof property, inserting USB Type-C plug to the product when it is wet
might cause electric shock or short-circuit due to the moisture or foreign
substance on the product or USB Type-C plug, or might cause abnormal
overheating, fire damage, fire, burns, or a fault if corrosion occurs.
Do not touch the cable, charging terminals or power plug of the specified
charging equipment (sold separately) or Wireless Charging Pad (sold
separately) with wet hands. Doing so might cause fire, burns, electric shock,
etc.
Use the adapter only on the specified power supply and voltage. When charging
the battery overseas, use AC adapter that can be used overseas (sold
separately). Using the incorrect power supply and voltage might cause fire,
burns, electric shock, etc. AC adapter (sold separately): 100V AC (Connect to
the AC outlet for internal household use) AC adapter (sold separately) that
can be used overseas: 100V AC to 240V AC (Connect to the AC outlet for
internal household use)
Clean dust from the power plug. Using it with dust adhered might cause fire,
burns, electric shock, etc.
Firmly insert the specified charging equipment (sold separately) into an
outlet. Insecure inserting might cause fire, burns, electric shock, etc.
9
20
When you disconnect a power plug of the specified charging equipment (sold
separately) from an outlet, do not apply excessive force to it such as pulling
the cable. Instead, hold the adapter main unit to disconnect. Pulling the
cable of the specified charging equipment (sold separately) might damage the
cable causing fire, burns, electric shock, etc.
If you wear electronic medical equipment such as an implantable cardiac
pacemaker or an implantable cardioverter defibrillator, consult a doctor for
using the Wireless Charging Pad (sold separately) in advance. The radio waves
from the product might have harmful effects on the operation of the electronic
medical equipment.
When plugging/unplugging the specified charging equipment (sold separately)
into/from the product, plug/unplug it straight toward the product without
applying excessive force such as pulling the cable. Incorrect
plugging/unplugging might cause fire, burns, injury, electric shock, etc.
If the charging terminal is deformed such as being bent, stop using
immediately. Do not use it with the deformation restored. Doing so might cause
fire, burns, injury, etc. due to short-circuit of the charging terminal.
Always remove the power plug from an outlet when not using it. Keeping it
plugged in might cause fire, burns, electric shock, etc.
Immediately remove the power plug from an outlet if liquids such as water
(drinking water, sweat, seawater, urine of pet animals, etc.) get adhered.
Failure to do so might cause fire, burns, electric shock, etc. due to short-
circuit by adhered object etc.
Before cleaning, remove the power plug from an outlet. Failure to do so might
cause fire, burns, electric shock, etc.
2
Caution Be sure to read the following cautions before use.
Do not touch the specified charging equipment (sold separately) continuously
when it is connected to an outlet. Doing so might cause a burn etc.
SIM card
Caution Be sure to read the following cautions before use.
Be careful of the cut surface not to hurt your fingers etc. when handling SIM
card. The cut surface may be sharp, and it might cause injury.
Using near medical equipment or in healthcare facilities
Warning Be sure to read the following warnings before use.
If you wear electronic medical equipment such as an implantable cardiac
pacemaker or an implantable cardioverter defibrillator, carry or use the
product 15 cm or more away from the implant at all times. The radio waves from
the product might have harmful effects on the operation of the electronic
medical equipment.
If you need to use electronic medical equipment other than implantable cardiac
pacemakers or implantable cardioverter defibrillators outside medical
facilities such as treating at home, consult the relevant medical electronic
equipment manufacturer for effects on the equipment by radio waves. The radio
waves from the product might have harmful effects on the operation of the
electronic medical equipment.
If there is any chance that the distance between the product and a person
closest to you might get shorter than 15 cm such as when you cannot freely
move around, set the product not to emit radio wave in advance (Airplane mode,
power off, etc.). A person in close proximity to you might wear electronic
medical equipment such as an implantable cardiac pacemaker or an implantable
cardioverter defibrillator. The radio waves from the product might have
harmful effects on the operation of the electronic medical equipment.
Follow the instructions given by the respective medical facility regarding use
of the product on their premises. The radio waves from the product might have
harmful effects on the operation of the electronic medical equipment.
22
2
Material list
Main unit
Part
Exterior case (top part, bottom part, side part) Exterior case (Volume key/
Zoom key, Shutter key, Camera ring (peripheral part of main camera)) Exterior
case (cover of microSD memory card/SIM card slot) Exterior case (Antenna slit,
USB Type-C port, Headset jack) Flash/Photo light
Transparent plate (Display)
Transparent plate (Back cover)
Transparent plate (Main camera (upper part, center part, lower part))
Power key/Fingerprint sensor Earpiece/Speaker (upper part) mesh Rubber seals
on the cover of microSD memory card/SIM card slot microSD memory card/SIM card
slot cover interior
Tray of microSD memory card/ SIM card
Material
Aluminum alloy Aluminum alloy
Polycarbonate resin
PBT resin (with glass fiber)
Polycarbonate resin Hardened glass Hardened glass
Hardened glass
Epoxy resin Polyester resin
Silicon rubber
Polycarbonate resin + elastomer resin Nylon resin + stainless alloy
Surface treatment Alumite treatment Alumite treatment
Coating
AFP treatment Functional frost treatment + AFP treatment AFP treatment + AR
treatment Coating Dyeing
Handling precautions
These precautions are provided to prevent the product from
damage and ensure that performance can be fully
demonstrated. Thoroughly read these precautions to ensure
correct use. For more details, refer to ”
(Full
instruction manual)” (Japanese).
Precautions common to the main unit, internal battery, charging equipment, SIM card, peripheral devices
Do not apply excessive force to the product during use. Be sure not to put the product into a tightly packed bag or place a heavy object on the product in a bag. Sitting on the product in your pocket might damage the display or internal circuit board or cause a malfunction. Keeping an external device connected to the USB Type-C port or headset jack might cause damage of the connector or a malfunction. Such damage and malfunction are not covered by the warranty, even if there is no external damage.
To ensure waterproof property (equivalent to IPX5 and IPX8) of the product, use with the cover of microSD memory card/ SIM card slot tightly closed. Note that the waterproof property is not guaranteed in every usage condition. Do not allow water to get inside of the product or splash water on the specified charging equipment (sold separately) or optional accessories. Do not open or close the cover of microSD memory card/SIM card slot in the rain or with water droplets on the surface of the product. Doing so might cause water intrusion resulting in internal corrosion. Malfunctions determined to be caused by water intrusion are not covered by the warranty.
Waterproof/dustproof performance might not be maintained if
the product has an outward abnormality such as damage or
deformation. In that case, make an inquiry to the contact on
the back cover of ”
(Full Instruction
Manual)” (Japanese).
For the following products, do not use them in extremely hot, cold or humid places. (Use within an ambient temperature range of 5 to 35 and humidity range of 35% to 85%. However, temporary use at an ambient temperature range of 36 to 40 and humidity range of 86% to 90 % is allowed.) · Main unit · SIM card (attached to the main unit)
2
2
For the following products, do not use them in extremely hot, cold or humid
places. (Use within an ambient temperature range of 5 to 35 and humidity range
of 35% to 85%.) · Charging equipment · Peripheral devices
Do not use in places subject to lots of dust or vibration. Doing so might
cause a malfunction.
Clean the USB Type-C port and headset jack with dry cotton swabs etc. every
now and then. Soiled terminals might cause poor connection. Do not exert
strong force to clean the USB Type-C port and headset jack to prevent
deformation.
Clean the product with a soft dry cloth (e.g. wiping cloth for eyeglasses).
Forceful rubbing with a dry cloth might scratch the display. The display might
be stained if splash or smear is left attached to the surface. Wiping the
product using alcohol, thinner, benzene, detergent, glass cleaner, etc. might
erase the printing on the exterior case or cause a malfunction.
Use as far away as possible from land-line phones, TVs and radios. Use of the
product nearby might affect them.
The product might become warm while talking, charging or during other
operations, depending on the situation, but this is not abnormal.
Do not place near corrosive chemicals or in places where corrosive gas is
generated. Doing so might cause a malfunction.
Do not use outside when you can hear thunder. Doing so might risk lightning
strikes and electric shock.
Be sure to use only the specified peripheral devices. Use of other peripheral
devices might cause a malfunction.
Do not put the product in a cooking apparatus such as microwave oven or a
pressure vessel. Doing so might cause a malfunction.
The customer is not allowed to disassemble, modify or repair the product.
Doing so might cause a malfunction. Modification of the product is in
violation of the Radio Law and Telecommunications Business Act.
Do not allow a part of your body such as finger or conductive foreign objects
(metal fragments, pencil leads, etc.) to come into contact with or to enter
the USB Type-C port or headset jack. Doing so might cause a malfunction.
In the event that the product gets wet while charging, immediately disconnect
the plug of the specified charging equipment (sold separately).
2
Do not use the product while driving an automobile or motorized bicycle,
riding a bicycle or walking. Use of a mobile phone while driving a car or
motorbike is prohibited by law. Use of a mobile phone while riding a bicycle
might be punishable by some regulations.
Using or charging the product in a bag or when it is covered with bedding
might cause a malfunction.
When using the specified charging equipment (sold separately) or an external
device, insert/remove the connector straight to/from the terminal. Make sure
the orientation of the connector is correct. Unless it is correct, it might
cause a malfunction.
Do not expose the camera lens to direct sunlight for an extended period. Doing
so might cause a malfunction.
Do not use, store, and leave the product in places subject to direct sunlight
(e.g. in automobiles), places that get hot, places that get extremely cold,
and in humid or dusty places. Doing so might cause a malfunction.
Do not place the product on an unstable or inclined platform. Be careful
especially while charging or when vibrator is set. The product might fall and
cause a malfunction etc.
Do not exceed the rating of outlet or wiring device when charging the product,
for example, by starburst connection etc.
Main unit
Since the battery is built into the product, you cannot replace
it yourself. For replacing the battery, make an inquiry to the
contact on the back cover of ”
(Full
Instruction Manual)” (Japanese).
Do not forcefully press, tap or intentionally subject the display to strong impact. Doing so might cause scratching or damage.
Do not forcefully press the keys or display surface with your fingernails or hard objects. Doing so might cause scratching or damage of the keys or display.
27
Do not use a remodeled product. Use of a modified device violates the Radio
Law and Telecommunications Business Act. The product is compliant with rules
on the technical standard conformance of specified wireless equipment based on
the Radio Law/Telecommunications Business Act, and as a proof of it, the
“Technical Compliance Mark ” can be checked with the product. Checking
procedure: In the Home screen, slide the screen up [Settings] [About phone]
[Certificates] If modifications of the internal components of the product are
made, the certification of conformity with the technical standard conformance
etc. becomes invalid. Do not use the product with the certification invalid,
as it is a violation of the Radio Law and Telecommunications Business Act.
Take care not to place magnetized items such as magnetic cards, speakers and
TV sets near the product, as it might cause a malfunction. Putting a strong
magnetism close to the product might cause a false operation.
Do not bring magnetized cards such as cash cards, credit cards and prepaid
cards closer to the product. It might cause loss of the recorded data.
When you put the product in your pocket or bag, take care that the display
does not come in contact with metal objects or other hard objects, as it might
cause a scratch or damage. Take care with using a strap whose member is a hard
material such as metal because it can touch the display and may cause scratch
or damage.
When suddenly brought into a warm place from a cold place, or when used in a
humid location or in a place where temperature suddenly changes (e.g. near the
air discharge port of an air conditioner), water droplets (i.e. condensation)
may be formed inside of the product. Note that when used under such
conditions, the humidity might cause corrosion or a malfunction.
While writing or reading data to or from a microSD memory card, do not subject
the product to vibration or impact, or turn off the power. Doing so might
cause loss of data or a malfunction.
Do not cover the proximity/light sensor with your finger or put a sticker on
it. Doing so might hinder the proximity/light sensor from detecting the
ambient brightness and functioning correctly.
2
Do not put a sticker, etc. on the proximity/light sensor. Doing so might cause
a malfunction on the sensor and make the display always turned off while
receiving a call or during a call. Usually use the product with the cover of
microSD memory card/SIM card slot firmly closed. If the cover is open, dirt or
water might get inside and cause a malfunction. Do not allow liquids, metal
and other foreign objects to get inside the USB Type-C port, headset jack,
microSD memory card/SIM card slot, earpiece/speaker, mouthpiece/ microphone,
speaker, second microphone, third microphone, etc. Doing so might cause a
malfunction. Do not give strong impact on the product such as dropping,
throwing, stomping. Doing so might cause a malfunction. Do not put the product
directly on sand at a beach etc. Sand or other small particles might get
inside the earpiece/speaker, mouthpiece/microphone, speaker, second
microphone, or third microphone causing the volume to drop. If sand gets
inside the product, it might cause a malfunction. To prevent possible hearing
damage, do not listen at high volume levels for long periods. This mark is
displayed when the surface temperature of the product rises during use. When
the mark is displayed, there is a risk of burns if you continue using the
product while holding it in your hands. In this case, please refrain from
holding it in your hands.
29
Display (Touch Panel)
The touch panel is designed to be lightly touched by fingers. Do not apply
strong pressure with your fingers or sharppointed objects (such as
fingernails, ballpoint pens and pins) to the touch panel. In the following
cases, the touch panel might not respond. Also, it may cause malfunction. ·
Operation with gloves · Operation with fingernails · Operation with foreign
object on the touch panel · Operation with protective sheet or seal on the
touch panel · Operates when the display is wet with water droplet or
fogged · Operation with wet or sweaty fingers · Operation under water
Putting stickers or sheets (e.g. commercially available protective films, peep
prevention sheets) on the display might hinder correct operation of the touch
panel.
When carrying the product in your pocket or bag, take care not to put the
touch panel close to metals or other conductive materials, as it might cause
false operation of the touch panel.
Internal battery
(The internal battery of the product is a
lithium-ion battery)
The internal battery is not fully charged at the time of purchase. Charge the internal battery
Li-ion 00
before using the product. Charge the internal battery if you
have not used the product for a long time.
SIM card
Do not forcibly remove or insert SIM card. Be careful not to exert excessive
force when inserting the card into your phone.
You are responsible for any damage caused by inserting your SIM card into
other IC card reader/writer etc.
Do not put stickers etc. on the SIM card.
Do not insert SIM card with conversion adapter attached. Doing so might cause
a malfunction.
Do not damage the SIM card by using the product in a hot place, dropping into
fire, contacting to the metal parts with foreign object, giving an impact,
bending, applying load, wetting, etc. Doing so might cause loss of data or a
malfunction.
0
Camera
When photographing important occasions etc., take a trial shot and check the
shot image to make sure it is correctly shot.
Do not shoot in a place where shooting is prohibited.
Copyrights and rights of portrait
You are not allowed to copy, distribute, publish, modify or edit the data you
shot, recorded or downloaded using the product without consent of the
copyright holder, except for personal use such as copying or quoting where
provided for under the copyright law. In addition, do not use or modify
portraits or names of other individuals without the consent, as it might
infringe on rights of portrait. Note that shooting and recording might be
restricted at some live performances, shows and exhibitions even for personal
use.
Be careful about the copyright and portrait right when posting photos you shot
etc. on Internet homepages.
For more notes on the display, etc., refer to ” (Full instruction manual)”
(Japanese).
Notes on waterproof and dustproof properties
The product has a waterproof property equivalent to JIS waterproof grade (JIS
C 0920) IPX51 and IPX82, as well as a dustproof property equivalent to JIS
dustproof grade IP6X3 on the condition that the cover of microSD memory
card/SIM card slot is securely attached (based on in-house testing). Before
using the product, thoroughly read “Important items to remember before use” to
ensure correct use. Failure to follow the contents described in the sections
might cause intrusion of water, sand or other foreign material, resulting in
overheating, ignition, electric shock, injury or a malfunction. 1 IPX5
equivalent means that the product will maintain its
operability as a phone even if it is sprayed with water from a 6.3 mm diameter
nozzle at a distance of about 3 meters for more than 3 minutes at a rate of
about 12.5 liters per minute from any direction. 2 IPX8 equivalent means that
the product will maintain its operability as a phone with no water getting
inside the main unit even if it is gently submerged in a tank of still tap
water at room temperature to a depth of 1.5 meter for about 30 minutes. 3
IP6X equivalent means that the product will securely maintain its function of
no grit and dust getting inside the main unit even after it has been placed in
an apparatus with grit and dust of diameters of 75 m or less and shaken for 8
hours. Since operation of the product on each usage scene was confirmed based
on the above assumption, proper operation of the product in every possible
condition during actual use is not guaranteed. Malfunctions determined to be
caused by mishandling by the customer are not covered by the warranty.
2
Important items to remember before use
· Make sure that the cover of microSD memory card/SIM card slot is firmly
closed. Waterproofness/dustproofness is only effective when the cover is
securely closed.
· Do not open or close the cover of microSD memory card/SIM card slot if the
product or your hands are wet.
· Do not sink the product in liquids other than tap water (seawater, pool
water, water of hot spring, water with soap, detergent or bath salt contained,
alcohol, juice, seasonings, etc.) or do not splash such liquid to the product.
Also, do not use in a place where urine of pet animal is splashed. If it is
splashed on the product, immediately wash the product with tap water.
· Do not put the product directly on sand at a beach etc. Sand or other small
particles might get inside the earpiece/speaker, mouthpiece/microphone,
speaker, second microphone, or third microphone causing the volume to drop. If
sand gets inside of the main unit, it might cause overheating or a
malfunction.
· Do not use the product underwater. · Do not leave the product in a humid
place such as a bathroom
or kitchen for an extended period of time. · Even after draining, water might
remain on the product.
Although you can use the product, do not place it near things that must not
get wet. Also, take care not to wet your clothes, bag, etc. · Drain water if
it becomes temporarily hard to hear the sound due to water remaining in the
earpiece/speaker, mouthpiece/ microphone, speaker, second microphone, or third
microphone. · Do not spray the product with high-pressure water or submerge it
in water for extended periods of time, as the product is not designed to
withstand high water pressure. · Do not wash the product in a washing machine
or ultrasound bath. · Do not immerse the product into a bathtub. The product
is not resistant to high temperatures. · Extreme changes in temperature
generates condensation causing a malfunction. Wait until the main unit reaches
room temperature before you bring the product from a cold place into a warm
bathroom. · The product does not float on water.
For more details, refer to ” manual)” (Japanese).
(Full instruction
Precautions on charging
The optional accessories are not waterproof. Check the following before and
after charging. · Never charge the battery if the product is wet. Doing so
might
cause fire, burns, injury, electric shock, etc. · Check that the product is
not wet. If you are charging the
battery just after the product gets wet, drain water well and wipe the
remaining water off with a clean dry cloth. · Do not touch the specified
charging equipment (sold separately) with wet hands. Doing so might cause
electric shock. · Do not splash water over the specified charging equipment
(sold separately) when using them. Do not use them near water such as in a
bathroom, shower room, kitchen or washroom. Doing so might cause fire, burns,
electric shock, or malfunction. Do not bring them into a bathroom etc. even if
you do not charge the product with them. Doing so might cause fire, burns,
electric shock, or malfunction.
Draining water when the product gets wet Drain the following parts:
Earpiece/speaker, Mouthpiece/microphone, Speaker, USB Type-C port, Second
microphone, Third microphone, Headset jack, Power key/Fingerprint sensor,
Volume key/Zoom key, Shutter key, the cover of microSD memory card/SIM card
slot, Camera ring (peripheral part of main camera) · If water remains, clothes
or bag might get wet or sound might
be barely heard. Drain in the following steps.
1 Wipe off water remained on the product with
a dry cloth, etc.
2 Hold the product firmly and shake it
approximately 20 times, then turn upside down and shake it 20 times again
When shaking the product, check the safety around
you and hold it firmly enough not to drop it.
3 If water flows out from the inside of the
product, wipe it off with a dry cloth etc. Face the product downward and
push it on a cloth to
wipe off the water. Turn the upside down and wipe off the water.
4 Place a dry towel or cloth under the product
and leave it for a couple of hours at roomtemperature to dry If the product
is not dried enough, you can barely
hear the sound. Leave the product enough time to dry before use.
Notes on using Bluetooth®/wireless
LAN (Wi-Fi®) functions
· The connections between the product and all other Bluetooth® and wireless
LAN (Wi-Fi®) devices have not been confirmed. Therefore, connections with all
Bluetooth® and wireless LAN (Wi-Fi®) devices are not guaranteed.
· This product supports security features for wireless communications that are
compliant with the Bluetooth® and wireless LAN (Wi-Fi®) standard
specifications, but the security may not be sufficient depending on the usage
environment and configuration. Be careful when making data communication using
Bluetooth® or wireless LAN (Wi-Fi®) function.
· Wireless LAN (Wi-Fi®) has the advantage that it can be freely connected
anywhere within the radio wave range, as it uses radio waves for exchanging
information. At the same time, there is a risk that a malicious third party
may obtain unauthorized access if security settings have not been configured.
You are recommended to configure security settings before using wireless LAN
(Wi-Fi®) at your decision and responsibility.
· The Company assumes no responsibility for leakage of data or information
that may occur during Bluetooth®/wireless LAN (Wi-Fi®) communication.
· Since Bluetooth® and wireless LAN (Wi-Fi®) functions use the same frequency
band, using the both functions at the same may cause radio wave interference
resulting in decreased communication speed or disconnection from the network.
If connection fails, stop using either of the Bluetooth® and wireless LAN (Wi-
Fi®) functions.
Notes on data communication charge
· Since a constant Internet connection is possible with the product, data
communication may be performed automatically by some apps, resulting in high
data communication charges. Therefore, subscription to a data communication
charge discount service or flat late plan is recommended.
· To browse homepages, download apps, communicate using apps, send/receive
e-mails and configure various settings on the product, connection to the
Internet is required and data communication charge applies.
Notes on Call Charges
· When you end a call, make sure to disconnect the call. If you forget to
disconnect, the call charges may be higher.
Mobile Phone Etiquette
Use of the product is not allowed in the following places! · Do not listen to
music or watch videos, etc. while driving a car or motorbike, or riding a
bicycle. Use of mobile phones while driving a car or motorbike is prohibited
by law (Use of mobile phones while riding a bicycle may also be punishable by
law). In addition, stay alert to the traffic around you even when walking.
Surrounding sounds may not be heard clearly, and gazing at the screen might
distract your attention causing a traffic accident. Be especially careful at
railroad crossings, station platform and pedestrian crossings. · Use of mobile
phones on board is restricted. Follow the instructions of each airline.
After-sales service
When asking for repair For repair, make an inquiry to Repair and Delivery
Support Center.
During the warranty period
Outside the warranty period
Repairs will be done based on the terms of services of the free-of-charge
repair warranty.
We shall repair the product for a charge as requested by the customer if
repair renders it usable.
- The warranty period is one year from the date you newly purchased the product.
· Before handing in the product for repair, make a backup of the contents of
memory since they may disappear during repair. Note that the Company shall not
be liable for any damages and loss of income should the contents of memory be
altered or lost.
· Recycled parts that meet the Company’s quality standards are sometimes used
for repair.
· Your old terminal collected by replacement mobile phone delivery service is
serviced for reuse and recycled as a replacement terminal. Also, parts
replaced through after-sales service are collected and recycled by the
Company. They cannot be returned to customers.
· The product which is processed, remodeled, analyzed (including by modifying
or analyzing the software (including by rooting etc.), reverse engineering,
decompiling, reverseassembling), or repaired by an unauthorized repair office
is not covered by the warranty and repair may be refused.
· The battery built-into the main unit is not covered by free-of-charge repair
warranty, as it is a consumable part.
Performance parts for repair The Company retains performance parts for repair
of the main unit and its peripherals for four years after discontinuation of
production. “Performance parts for repair” refers to parts required for
maintaining the functions of the product.
Provisions for free-of-charge repair 1. Please notify us of the production
number (IMEI number) for
repair request. The production number (IMEI number) can be checked on the
product main unit, sticker on the outer packaging box etc. 2. During the
warranty period, we will repair the product free of charge for the malfunction
under the condition that it is used correctly in line with the directions
given in the instruction manual. 3. Even if the warranty period has not
expired, a fee will be charged for repair under the following circumstances.
(or, repair may not be possible).
The product has not been used correctly in line with the directions given in
the instruction manual. The malfunction or damage is due to unauthorized
repair or modification of the product. The product has been repaired other
than at our specified repair offices. The malfunction or damage is due to
negligence in use or handling, or due to an accident. There are signs of the
product having been dropped, wet, exposed to humidity, etc. The malfunction or
damage is due to natural disasters (earthquakes, storm or flood damage, etc.),
fire, salt damage, abnormal voltage, etc. 4. Repair may not be possible
depending on the degree of damage. 5. The Company shall have no liability for
any damage or lost income resulting from the malfunction of the product. 6.
The Company shall not bear any responsibility for accidents resulting from use
of the product having been connected to unspecified devices. 7. Do not accept
requests for service calls to the owner’s home, place of business, etc. 8.
This warranty is valid only in Japan. * This warranty guarantees repair free
of charge during the period and under the conditions specified on this
warranty card. Thus this warranty does not limit the legal rights of the owner
with respect to the issuer of this warranty card (the guarantor) or any other
business person or enterprise.
Repair and Delivery Support Wide with Cloud An after-sales service membership
program on a monthly basis called “Repair and Delivery Support Wide with
Cloud” is available for using your au/UQ mobile terminal for a long time
without worries. This service expands coverage for many troubles including
malfunction, theft and loss. For monthly charge and details of the service,
refer to au/UQ mobile homepage. · For au users:
(https://www.au.com/mobile/service/kosho-funshitsu-widecloud/) (Japanese) ·
For UQ mobile users: (https://www.uqwimax.jp/mobile/plan/option/repair-
widecloud/) (Japanese) * The contents of services are subject to change
without notice.
SIM card The SIM card is lent to you by your carrier. In case of loss or
damage, the card will be replaced at your expense. When a malfunction is
suspected, or in case of theft or loss, make an inquiry to the contact on the
back cover of ” (Full Instruction Manual)” (Japanese).
7
9
Compliance Information on Human
Exposure to Radio Waves of Mobile Phones
This model SOG13 mobile phone complies with the Japanese technical regulations
regarding human exposure to radio waves. This mobile phone was designed in
observance of the Japanese technical regulations regarding human exposure to
radio waves1. These technical regulations are consistent with the limits of
human exposure to radio waves established by the International Commission on
Non-Ionizing Radiation Protection (ICNIRP), which is in collaboration with the
World Health Organization (WHO), and the International Committee on
Electromagnetic Safety (ICES) in the IEEE. The permissible limits include
substantial safety margins designed to assure the safety of all persons,
regardless of age and health conditions. The technical regulations set out the
limits of exposure to radio waves as the SAR (Specific Absorption Rate, for up
to 6 GHz) and the PD (Power Density, for above 6 GHz), and the limits for the
SAR and the PD for mobile phones are 2.0 W/kg and 2 mW/ cm2, respectively. If
mobile phone supports simultaneous transmission of the frequency bands which
should be evaluated in the SAR and PD, the technical regulations require that
the Total Exposure Ratio (TER) should be used to indicate its compliance. The
TER of less than or equal to 1 indicates the mobile phone satisfies the
limits. The TER for this mobile phone when tested for use near the head is
0.6752, and that when worn on the body is 0.583534. There may be slight
differences of the SAR and PD values in individual product, but they all
satisfy the limits. The actual values of SAR and PD of this mobile phone while
operating can be well below the indicated above. This is due to automatic
changes in the power level of the device to ensure it only uses the minimum
power required to access the network. This mobile phone can be used in
positions other than against your head. By using accessories such as a belt
clip holster that maintains a 1.5 cm separation with no metal (parts) between
it and the body, this mobile phone is certified the compliance with the
Japanese technical regulations. The World Health Organization has stated that
“a large number of studies have been performed over the last two decades to
assess whether mobile phones pose a potential health risk. To date, no adverse
health effects have been established as being caused by mobile phone use.” 1
The technical regulations are provided in Article 14-2 of
Radio Equipment Regulations, a Ministerial Ordinance of the Radio Act. 2
Including other radio systems that can be simultaneously used with <mobile
phone services>. *3 Including other radio systems that can be simultaneously
used with
0
*4 The SAR and PD values used for obtaining TER for this mobile phone are: SAR of 1.350 W/kg and PD of 0.0 mW/cm2 for use near the head, and SAR of 0.644 W/kg and PD of 0.523 mW/cm2 when worn on the body.
Please refer to the WHO website if you would like more detailed information.
(https://www.who.int/news-room/fact-sheets/detail/ electromagnetic-fields-and-
public-health-mobile-phones) Please refer to the websites listed below if you
would like to know more detailed information regarding protection against
human exposure to radio waves.
Ministry of Internal Affairs and Communications website:
(https://www.tele.soumu.go.jp/e/sys/ele/index.htm) Association of Radio
Industries and Businesses website: (https://www.arib-
emf.org/01denpa/denpa02-02.html) (Japanese) au homepage:
(https://www.au.com/mobile/product/sar-list/) (Japanese) Support page of
Xperia official website: (https://www.sony.jp/xperia/product/SAR/) (Japanese)
Radio Frequency (RF) exposure and Specific Absorption Rate (SAR) When your
phone or Bluetooth® handsfree is turned on, it emits low levels of radio
frequency energy. International safety guidelines have been developed through
periodic and thorough evaluation of scientific studies. These guidelines
establish permitted levels of radio wave exposure. The guidelines include a
safety margin designed to assure the safety of all persons and to account for
any variations in measurements.
Specific Absorption Rate (SAR) is used to measure radio frequency energy
absorbed by the body when using a mobile phone. The SAR value is determined at
the highest certified power level in laboratory conditions, but because the
phone is designed to use the minimum power necessary to access the chosen
network, the actual SAR level can be well below this value. There is no proof
of difference in safety based on difference in SAR value.
Products with radio transmitters sold in the US must be certified by the
Federal Communications Commission (FCC). When required, tests are performed
when the phone is placed at the ear and when worn on the body. For body-worn
operation, the phone has been tested when positioned a minimum of 10 mm from
the body without any metal parts in the vicinity of the phone or when properly
used with an appropriate Sony Corporation accessory and worn on the body. Use
of the phone other than as tested may impact SAR and result in non-compliance
with such RF exposure limits. For devices which include “WiFi hotspot”
functionality, body-worn SAR measurements for operation of the device
operating in WiFi hotspot mode were taken using a separation distance of 10
mm. Use of third-party accessories may result in different SAR levels than
those reported. For more information about SAR and radio frequency exposure go
to: (https://www.sony.jp/xperia/product/SAR/) (Japanese).
United States THIS PHONE MODEL HAS BEEN CERTIFIED IN COMPLIANCE WITH THE
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
This mobile phone model SOG13 has been designed to comply with applicable
safety requirements for exposure to radio waves. Your wireless phone is a
radio transmitter and receiver. It is designed to not exceed the limits* of
exposure to radio frequency (RF) energy set by governmental authorities. These
limits establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were
2
developed by international scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include a safety
margin designed to assure the safety of all individuals, regardless of age and
health.
The radio wave exposure guidelines employ a unit of measurement known as the
Specific Absorption Rate (SAR). Tests for SAR are conducted using standardized
methods with the phone transmitting at its highest certified power level in
all used frequency bands. While there may be differences between the SAR
levels of various phone models, they are all designed to meet the relevant
guidelines for exposure to radio waves.
The highest SAR value as reported to the authorities for this phone model when
tested for use by the ear is 0.53 W/kg, when worn on the body is 0.41 W/kg
and when WiFi hotspot mode is 0.43 W/kg. For body-worn operation, the phone
has been tested when positioned a minimum of 10 mm from the body without any
metal parts in the vicinity of the phone or when properly used with an
appropriate accessory and worn on the body. For devices which include “WiFi
hotspot” functionality, SAR measurements for the device operating in WiFi
hotspot mode were taken using a separation distance of 10 mm. When using the
device as a charger, you need to put the phone on a flat surface and 20 cm
separation distance from user during the charging mode. Use of third-party
accessories may result in different SAR levels than those reported.
* Before a phone model is available for sale to the public in the US, it must
be tested and certified by the Federal Communications Commission (FCC) that it
does not exceed the limit established by the government-adopted requirement
for safe exposure. The tests are performed in positions and locations (i.e.,
by the ear and worn on the body) as required by the FCC for each model. The
FCC has granted an Equipment Authorization for this phone model with all
reported SAR levels evaluated as in compliance with the FCC RF exposure
guidelines. While there may be differences between the SAR levels of various
phones, all mobile phones granted an FCC equipment authorization meet the
government requirement for safe exposure. SAR information on this phone model
is on file at the FCC and can be found under the Display Grant section of
(https://www.fcc.gov/oet/ea/fccid) after searching on FCC ID PY7-76709C.
Additional SAR-related information can also be found on the Mobile and
Wireless Forum at (https://www.mwfai.org/).
- In the United States, the SAR limit for mobile phones used by the public is 1.6 watts/kilogram (W/kg) averaged over one gram of tissue. The standard incorporates a margin of safety to give additional protection for the public and to account for any variations in measurements.
** This paragraph is only applicable to authorities and customers in the United States.
Europe This mobile phone model SOG13 has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardized methods with the phone transmitting at its highest certified power level in all used frequency bands.
While there may be differences between the SAR levels of various phone models, they are all designed to meet the relevant guidelines for exposure to radio waves.
SAR data information for residents in countries/regions that have adopted the SAR limit recommended by the International Commission on Non-Ionizing Radiation Protection (ICNIRP), which is 2 W/kg averaged over ten (10) gram of tissue (for example European Union, Japan, Brazil and New Zealand):
For body worn operation, this phone has been tested and meets RF exposure guidelines when used with an accessory that contains no metal and that positions the handset a minimum of 5 mm from the body. When using the device as charger, you need to put the phone on a flat surface and 20 cm separation distance from user during the charging mode. Use of other accessories may not ensure compliance with RF exposure guidelines.
The highest SAR value for this model phone tested by Sony for use at the ear is 0.57 W/kg (10g).
In the case where the phone is worn on the body, the highest tested SAR value is 0.85 W/kg (10g).
FCC Statement for the USA
This device complies with Part 15 of the FCC rules. Operation is subject to
the following two conditions: (1)This device may not cause harmful
interference. (2)This device must accept any interference received, including
interference that may cause undesired operation. Any change or modification
not expressly approved by Sony may void the user’s authority to operate the
equipment. This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: – Reorient or relocate
the receiving antenna. – Increase the separation between the equipment and
receiver. – Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected. – Consult the dealer or an
experienced radio/TV technician for
help.
Foreign Exchange and Foreign Trade Act
The products may be subject to the application of the Foreign Exchange and
Foreign Trade Act and other related laws and regulations in Japan. In
addition, the Export Administration Regulations (EAR) of the United States may
be applicable. In cases of exporting or reexporting the products, customers
are requested to follow the necessary procedures at their own responsibility
and cost. Please contact the Ministry of Economy, Trade and Industry of Japan
or the Department of Commerce of the United States for details about
procedures.
Intellectual property rights
Trademarks
· The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and
their subsidiaries is under license.
· Wi-Fi® is a trademark or registered trademark of Wi-Fi Alliance®.
· The microSD logo, microSDHC logo and microSDXC logo are trademarks of SD-3C,
LLC.
· USB Type-CTM is a trademark of USB Implementers Forum. · is a trademark or
registered trademark of NFC Forum, Inc.
in the USA and other countries. · Dolby, Dolby Atmos, and the double-D symbol
are registered
trademarks of Dolby Laboratories Licensing Corporation. Manufactured under
license from Dolby Laboratories. Confidential unpublished works. Copyright ©
2012-2021 Dolby Laboratories. All rights reserved. · The product is licensed
under the MPEG-4 visual and AVC patent portfolio license for the personal and
non-commercial use of a consumer for (i) encoding video in compliance with the
MPEG-4 visual standard (“MPEG-4 video”) or the AVC standard (“AVC video”)
and/or (ii) decoding MPEG-4 or AVC video that was encoded by a consumer
engaged in a personal and non-commercial activity and/or was obtained from a
video provider licensed by MPEG LA to provide MPEG-4 and/or AVC video. No
license is granted or shall be implied for any other use. Additional
information including that relating to promotional, internal and commercial
uses and licensing may be obtained MPEG LA, LLC. (See https://www.mpegla.com).
MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and
Thomson. · The software installed on the product or part of it may not be
altered, translated/adapted, reverse-engineered, decompiled or reverse-
assembled and any such actions are prohibited.
·”
” and “SONY”, or product names, service names, and
logo marks used in this manual are registered trademarks or
trademarks of Sony Group Corporation or its affiliated
companies. All other product names, service names, company
names, and logo marks are trademarks, registered
trademarks, or titles of respective companies.
· FeliCa is a contactless IC card technology developed by Sony
Corporation.
· In context, TM and ® mark may be omitted.
· Any rights not expressly granted herein are reserved. All other
trademarks are property of their respective owners.
7
For download
For download
http://kddi-l.jp/mFH (Japanese)
au Support (web) Provides various support information useful for solving your
problem.
http://kddi-l.jp/FJ7 (Japanese)
UQ mobile Support (web) Provides various support information useful for
solving your problem.
http://kddi-l.jp/JyO (Japanese)
Message
Consult us anytime/anywhere simply by chat! AI answers you soon all day and
our communicator guides you in detail.
http://kddi-l.jp/DHC (Japanese)
Chat
Consult us anytime/anywhere simply by chat! AI answers you soon all day and
our communicator guides you in detail.
http://kddi-l.jp/QJo (Japanese)
http://kddi-l.jp/NZJ (Japanese)
For problems on your phone:
Repair and Delivery Support Center (7 days a week/toll free)
For repair (Business hours: 9:00 to 20:00)
0120-925-919
Mobile phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing the logo regardless of brand and manufacturer to protect the environment and reuse valuable resources.
Manufactured by: Sony Corporation
June 2024, 1st Edition B-B92-100-11(1)
References
- 比吸収率(SAR: Specific Absorption Rate)および電力密度(Power Density)とは|くらしの中の電波
- 携帯電話機の電波防護への適合(SAR値/PD値) | サポート | Xperia (エクスペリア) スマートフォン | ソニー
- MIC The Radio Use Website|Radio Wave Environment|Protection from Radio Wave Environment
- Detail
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>