JennAir QQSCHIB Dishwasher Owner’s Manual

: June 12, 2024
: JENNAIR

JennAir QQSCHIB Dishwasher

LEARN MORE

In an effort to conserve natural resources, this dishwasher includes a condensed User Guide. A complete User Guide can be downloaded at www.jennair.com/manuals. The model number is located on a label in the tub along the left outer edge.
Register your dishwasher at www.jennair.com.
In Canada, register your dishwasher at www.jennair.ca.

IMPORTANT SAFETY INSTRUCTIONS

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:

You can be killed or seriously injured if you don’t immediately follow instructions.
You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

WARNING: When using the dishwasher, follow basic precautions, including the following:

Read all instructions before using the dishwasher.
Use the dishwasher only for its intended function.
Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of the reach of children.
When loading items to be washed:

Locate sharp items so that they are not likely to damage the door seal; and
Load sharp knives with the handles up to reduce the risk of cut-type injuries.

Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
Do not touch the heating element during or immediately after use.
Do not operate the dishwasher unless all enclosure panels are properly in place.
Do not tamper with controls.
Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.
To reduce the risk of injury, do not allow children to play in or on the dishwasher.
Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
Remove the door or lid to the washing compartment when removing an old dishwasher from service or discarding it.

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings:
WARNING : This product contains one or more chemicals known to the State of California to cause cancer.
WARNING : This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

| WARNING
---|---
Tip Over Hazard Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.

GROUNDING INSTRUCTIONS

For a grounded, cord-connected dishwasher:
The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
WARNING : Improper connection of the equipment grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
For a permanently connected dishwasher:
The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

SAVE THESE INSTRUCTIONS

Key Usage Tips

Filtration system

Your dishwasher has the latest technology in dishwasher filtration.
This filtration system minimizes sound and optimizes water and energy conservation while providing superior cleaning.
The filter system consists of two parts, an upper filter assembly and lower filter.
IMPORTANT : To avoid damage to dishwasher, do not operate your dishwasher without filters properly installed. Be sure lower filter is securely in place and upper filter assembly is locked into place. If upper assembly turns freely, it is not locked into place.

Filter maintenance

The filters may need to be cleaned when:

Visible objects or soils are on upper filter assembly.
Dishes feel gritty to the touch.
See “Filtration System” in full User Guide for complete removal and maintenance schedule.

IMPORTANT : Do not use wire brush, scouring pad, etc., as they may damage the filters.
Rinse filter under running water until soils are removed. If you have hard to remove soils or calcium deposits from hard water, a soft brush may be required.

Drying – Rinse Aid is essential.

You must use a drying agent such as a rinse aid for good drying performance. Rinse aid along with the Precision Dry® option will provide best drying and avoid excessive moisture in dishwasher interior.

Energy efficiency

Energy efficiency is gained by extending cycle time and reducing the amount of wattage and water used during your dishwasher’s cycle. For exceptional cleaning, cycles are longer due to the soak and pauses. Several models contain an optical water sensor used to determine water and energy consumption for great cleaning performance.
Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. Your first cycle will run longer to calibrate the optical water sensor.

Press start/resume every time you add a dish.

IMPORTANT : If anyone opens the door (such as, for adding a dish, even during the Delay Hours option), START/RESUME must be pressed each time.
Push door firmly closed within 3 seconds of pressing START/RESUME. If door is not closed within 3 seconds, the start button LED will flash, an audible tone will be heard, and cycle will not start.

Recommended detergent

The United States and Canada have passed a restriction limiting the amount of phosphorus (phosphates) in the household dishwasher detergents to no more than 0.5%, where previous detergents contained 8.7%. Major manufacturers have reformulated their dishwasher detergent for this change in detergents as another step in eco-conscious awareness. With these recent changes it is recommended to use tablets and packs for convenience and improved performance.

Operating Your Dishwasher

Prepare and Load the Dishwasher

IMPORTANT : Remove leftover food, bones, toothpicks and other hard items from dishes. Remove labels from containers before washing.

Make sure when dishwasher door is closed no items are blocking detergent dispenser.
Items should be loaded with soiled surfaces facing down and inward to the spray as shown in the graphics above. This will improve cleaning and drying results. Angle dirtiest dish surface downward, allowing space for water to flow up through rack and between dishes.
Avoid overlapping items like bowls or plates that may trap food.
Place plastics, small plates and glasses in upper rack.
Wash only items marked “dishwasher safe.”
To avoid thumping/clattering noises during operation: Load dishes so they do not touch one another. Make sure lightweight load items are secured in racks.
When loading silverware, always place sharp items pointing down and avoid “nesting” as shown. If your silverware does not fit into the designated slots, flip covers up and mix silverware types to keep them separated.
Use slots in the covers and suggested loading patterns to keep your silverware separated for optimum wash. (See illustration, right.)

Check that all arms spin freely

Add Detergent

NOTE : If you do not plan to run a wash cycle soon, run a rinse cycle.
Do not use detergent.

Use automatic dishwasher detergent only. Add detergent just before starting a cycle.
Fresh automatic dishwasher detergent results in better cleaning. Store tightly closed detergent container in a cool, dry place.

Premeasured Detergents
Many detergents now come in premeasured forms (gel packs, tablets, or powder packs). These forms are suitable for all hardness and soil levels. Always place premeasured detergents in main compartment and close lid.
Using dishwasher detergent tablets and packs have been proven better than powder, liquid or gel detergents at reducing filming on dishes.
Using tablets and packs over time will start to reduce or eliminate white film. Also, by using a rinse aid you can minimize repeat buildup of white film.

Powder and Gels

The amount of detergent to use depends on:
How much soil remains on the items – Heavily soiled loads require more detergent.
The hardness of the water – If you use too little detergent in hard water, dishes won’t be clean. If you use too much in soft water, glassware will etch.
Soft to Medium Water (0-6 grains per U.S. gallon) [typical water softener water and some city water] Medium to Hard Water (7-12 grains per U.S. gallon) [well water and some city water]
Depending on your water hardness, fill the Main Wash section of the dispenser. Fill the Pre-Wash section, if needed.
NOTE : Follow instructions on the package when using other dishwasher detergent types.

Add Rinse Aid

Your dishwasher is designed to use rinse aid for good drying performance. Without rinse aid, your dishes and dishwasher interior will have excessive moisture. The heat dry option will not perform as well without rinse aid.
Rinse aid keeps water from forming droplets that can dry as spots or streaks. It also improves drying by allowing water to drain off of dishes after final rinse.
To add rinse aid, turn the dispenser cap to “Refill” and lift off. Pour rinse aid into the opening until indicator level is at “Full.” Replace dispenser cap and turn to “Lock.” Make sure cap is fully locked.

NOTE : For most water conditions, the factory setting will give good results.

Check water hardness level to ensure no rings or spots on your dishware before adding rinse aid or adjusting the factory setting.
If you are experiencing poor drying performance, you may want to try a higher setting.

Turn the arrow adjuster inside the dispenser to change rinse aid setting.

Select a Cycle (cycles vary by model)

Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. Typical cycle time is approximately 2¹⁄₂ hours, but can take less or more time to complete depending on selections.

Select Options (options vary by model)

You can customize your cycles by pressing the options desired. If you change your mind, press the option again to turn off the option. Not all options are available for every cycle. If an invalid option is selected for a given cycle, the lights will flash.

Start or Resume a Cycle

NOTE : Run hot water at the sink nearest your dishwasher until the water is hot. Turn off water.

Push door firmly closed within 3 seconds of pressing START/ RESUME. If door is not closed within 3 seconds, the Start indicator will flash, an audible tone will be heard, and cycle will not start.
IMPORTANT : If anyone opens the door (such as, for adding a dish, even during the Delay Hours option), the START/RESUME button must be pressed each time.
Press START/RESUME to repeat the same cycle and options as in the previous wash cycle.

Cycle Guide

This information covers several different models. Your dishwasher may not have all of the cycles and options described.

| CYCLES| SOIL LEVEL|

WASH TIME* (MINS.) W/O OPTIONS

| WATER USAGE GALLONS (LITERS)
---|---|---|---|---
TYPICAL| MAX
| The most advanced and versatile cycle. Sensor Wash cycle senses the load size, soil amount, and toughness of soil, to adjust the cycle for optimal cleaning using only the amount of water and energy needed.| Light to Medium| 110| 150| 3.8 (14.5)
Tough/Baked-On| 125| 190| 5.0 (19.1)
Heavy| 125| 190| 7.7 (29.0)
| Use for hard-to-clean, heavily soiled pots, pans, casseroles, and tableware.| Heavy/Baked-On| 140| 205| 7.9 (30.0)
| This cycle is recommended to completely wash a full load of normally soiled dishes. Selecting this cycle will default to the options recommended for normal amounts of food soil. The energy label is based on this cycle.| Light| 110| 150| 2.8 (10.5)
Medium| 110| 150| 4.0 (15.0)
Heavy| 125| 190| 7.7 (29.0)
| Use for lightly soiled items or china and crystal.| Light to Medium| 105| 145| 4.2 (15.2)
Heavy/Baked-On| 120| 185| 7.7 (29.0)
| When you need fast results, the 1 Hour Wash will clean dishes using slightly more water and energy. Select the Precision Dry® or Precision Dry® + option to speed drying times (adds approximately 27 to 35 minutes to the 1 Hour Wash cycle).| All soil levels| 58| 63| 6.2 (23.5)
| Use for rinsing dishes, glasses, and silverware that will not be washed right away. Do not use detergent.| All soil levels| 17| 20| 2.4 (9.0)
| OPTIONS| CAN BE SELECTED WITH| WHAT IT DOES|

ADDED TIME TO CYCLE

| ADDED WATER GALLONS (LITERS)
---|---|---|---|---|---
TYPICAL| MAX
| Raises the main wash temperature to improve cleaning for loads containing tough, baked-on food.| Heavy Wash Normal Wash Sensor Wash| Raises the main wash temperature from 105°F (41°C) to 140°F (60°C).| 22| 40| 0 – 3.0 (0 – 11.2)
| Raises the temperature with the power of steam before final rinse to help enhance shine, finish and reduce glass spots.| Heavy Wash Sensor Wash Normal Wash| Raises main wash temperature from 105°F (41°C) to 140°F (60°C), steam clean before rinsing, final rinse temperature140°F (60°C) to 155°F (68°C).| 78| 100| 0 – 3.9 (0 – 14.9)
| Sanitizes dishes and glassware in accordance with National Sanitation Foundation (NSF)/ANSI Standard 184 for Residential Dishwashers. Certified residential dishwashers are not intended for licensed food establishments. The Sani indicator indicates at the end of the cycle whether the Sanitize option was successfully completed. If the indicator does not activate, it is probably due to the cycle being interrupted.| Heavy Wash Normal Wash Sensor Wash| Increased the main wash temperature from 105°F (41°C) to 140°F (60°C) and the final rinse from 140°F (60°C) to 155°F (68°C).| 53| 73| 0 – 3.0 (0 – 11.2)
| For added convenience, use for washing a small load of dishes in the top rack to help keep the kitchen continuously clean.| Available with any cycle| Slightly faster wash for smaller loads| -7| -30| 0
| Dries dishes with heat and a fan. This option with the use of rinse aid will provide the best drying performance. Plastic items are less likely to deform when loaded in the top rack. Turn Precision Dry® + option off for an air dry.| Available with any cycle except Rinse Only| Uses the heating element, vents and a fan to speed drying times. Precision Dry® + option defaults to On when any cycle is selected except for 1 Hour Wash.| 44| 51| 0
| Dries dishes with heat. This option with the use of rinse aid will provide the best drying performance. Plastic items are less likely to deform when loaded in the top rack. Turn Precision Dry® off for an air dry.| Available with any cycle except Rinse Only| Activates the heating element at the end of the wash cycle to speed drying times. Precision Dry® defaults to ON when any cycle is selected except for 1 Hour Wash.| 52| 52| 0
| Runs the dishwasher at a later time or during off-peak electrical hours. Select a wash cycle and options. Press 4 Hour Delay. Press START/RESUME. Close the door firmly. NOTE: Anytime the door is opened (such as, to add a dish), the START/RESUME button must be pressed again to resume the delay countdown.| Available with any cycle| Delays the start of a cycle up to 4 hours.| 240| 240| 0

Control Lock

| Avoids unintended use of the dishwasher between cycles, or cycle and option changes during a cycle. To turn on Lock, press and hold CONTROL LOCK or 4 HOUR DELAY (depending on model) for 3 seconds. The Control Lock light will stay on for a short time, indicating that it is activated, and all buttons are disabled. If you press any button while your dishwasher is locked, the light flashes 3 times. The dishwasher door can still be opened/closed while the controls are locked. To turn off Lock, press and hold CONTROL LOCK or 4 HOUR DELAY (depending on model) for 3 seconds. The light turns off.
NOTE : If your model requires you to press and hold 4 Hour Delay to lock the controls, the Control Locked LED will be on or off to indicate if the Control Lock is active or not.
Control| Purpose| Comments
---|---|---
| To start or resume a wash cycle| If the door is opened during a cycle or power is interrupted, the Start/Resume indicator flashes. Press START/RESUME and push the door firmly closed within 3 seconds. NOTE: If the door is not closed within 3 seconds, the Start/Resume indicator will flash, an audible tone will be heard, and the cycle will not start.
| To reset any cycle or options during selection. To cancel a wash cycle after it’s started.| Press CANCEL/DRAIN to reset any control selections made. See “Canceling a Cycle After Dishwasher Is Started” and “Changing a Cycle After Dishwasher Is Started” sections in the full online User Guide.
| To turn the audible tones on or off.| Press and hold the Super Scrub button for 3 seconds to turn the audible tones on or off. Only audible tones for confirming button presses can be turned on/off. Important audible tones, such as indicating a cycle has been interrupted, cannot be deactivated.
| To follow the progress of your dishwasher cycle.
NOTE : Indicators shown are not available on all models.| Clean indicator glows when a cycle is finished. If you select the Sanitize option, when the Sanitize cycle is finished, the Sanitized indicator glows. If your dishwasher did not properly sanitize your dishes, the light flashes at the end of the cycle. This can happen if the cycle is interrupted, or the water could not be heated to the required temperature. The Clean and Sanitized lights go off when you open and close the door or press CANCEL.

Dishwasher Care

Cleaning the Dishwasher
Clean the exterior of dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended – Stainless Steel Cleaner and Polish Part Number 31462A.
Removal of Hard Water / Filming: Recommended use of a monthly maintenance product such as affresh®
Dishwasher Cleaner Part
Number W10282479.

Load your dishwasher (preferably with dishes affected by filming / hard water).
Place tablet in main wash compartment of detergent dispenser.
Select cycle/option best for heavily soiled dishes and start dishwasher.
NOTE : Recommended to use a premeasured detergent tablet or pack for regular daily use.

If you have a drain air gap, check and clean it if the dishwasher isn’t draining well.

To Reduce Risk of Property Damage During Vacation or Extended Time Without Use

When you will not be using the dishwasher during the summer months, turn off the water and power supply to the dishwasher.
Make sure the water supply lines are protected against freezing conditions. Ice formations in the supply lines can increase water pressure and cause damage to your dishwasher or home. Damage from freezing is not covered by the warranty.
When storing your dishwasher in the winter, avoid water damage by having your dishwasher winterized by authorized service personnel.

Problem Solver

Scan the code at left with your mobile device, or visit https://jennair.custhelp.com for recommendations that may help you avoid a service call.

If you experience	Recommended Solutions
Dishes do not dry completely	NOTE: Plastic and items with nonstick surfaces

are difficult to dry because they have a porous surface which tends to collect water droplets. Towel drying may be necessary. Use of rinse aid along with the Precision Dry® or Precision Dry® + option is needed for proper drying. Proper loading of items can affect drying.

For improved results, place items on the more slanted side of the rack. Glasses and cups with concave bottoms hold water. This water may spill onto other items when unloading.
Unload the bottom rack first.

The Clean light is flashing| Check the following:

Is the overfill protection float able to move up and down freely? Press down to release.
Be sure the water supply is turned on to the dishwasher. (This is very important following the new installation of your dishwasher.)
Check for suds in the dishwasher. For more information on suds, see “Dishwasher does not clean completely.”

Spotting/Filming| NOTES:

Liquid rinse aid is necessary for drying and to reduce spotting.
Use the correct amount of detergent. Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse aid (see “Dishwasher Care” section). If it does not come clear, it is due to etching. Be sure the incoming water temperature is set at 120°F (49°C). Try using the Super Scrub and Sanitize options. To remove spotting, see “Dishwasher Care” section.

Dishwasher does not clean completely| Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing performance. (See Operating Your Dishwasher” section.) Check filter to ensure it is properly installed. Clean it if needed. (See “Filtration System” in full User Guide for details.) Select the proper cycle for the type of soils. The Sensor Wash or Heavy Wash cycle can be used for tougher loads. Be sure the incoming water temperature is at least 120°F (49°C). Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled loads and hard water conditions. Scrape food from dishes prior to loading (do not prerinse). If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate properly or may not fill with water. Suds can come from:

Using the incorrect type of detergent, such as laundry detergent, hand soap, or dish detergent for hand washing dishes.
Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.
Using an excessive amount of dishwasher detergent.

Warranty

ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for factory specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this appliance was purchased.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS
In the second through the fifth year from the date of original purchase, when your major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Jenn-Air will pay for factory specified replacement parts for the following components to correct non-cosmetic defects in materials or workmanship that existed when this major appliance was purchased: dish racks, all parts of the wash system, drain motor, electronic controls and heating element. Replacements parts will also be provided if there is rust including the exterior cabinet and front panels.

LIFETIME LIMITED WARRANTY ON STAINLESS STEEL TUB AND INNER DOOR LINER
For the lifetime of the product from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Jenn-Air will pay for factory specified parts and repair labor for the following components to correct defects in materials or workmanship that existed when this major appliance was purchased: stainless steel tub and inner door liner.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Jenn-Air designated service company. This limited warranty is valid only in the United States and Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under the limited warranty.

ITEMS JENN-AIR WILL NOT PAY FOR

This limited warranty does not cover:

Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair house fuses or to correct house wiring or plumbing.
Service calls to repair or replace appliance light bulbs, air filters or water filters. Those consumable parts are excluded from warranty coverage.
Replacement parts or repair labor when your major appliance is used for other than normal, single-family household use or when it is used in a manner inconsistent to published user or operator instructions and/or installation instructions.
Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Jenn-Air.
Replacement parts or repair labor costs for units operated outside the United States or Canada.
Pickup and delivery. This major appliance is designed to be repaired in the home.
Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
Expenses for travel and transportation for product service in remote locations where service by an authorized JennAir servicer is not available.
The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
Replacement parts or repair labor costs when the major appliance is used in a country other than the country in which it was purchased. The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Jenn-Air or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Jenn-Air designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty.

Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Jenn-Air dealer to determine if another warranty applies. 11/11

For additional product information, in the U.S.A., visit www.jennair.com. In Canada, visit www.jennair.ca
If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may contact Jenn-Air at the number below.
Have your complete model number ready. You can find your model number and serial number on the label located near the door on the right-hand or left- hand side of the dishwasher interior.
For assistance or service in the U.S.A., call 1-800-688-1100. In Canada, call 1-800-807-6777.
If you need further assistance, you can write to Jenn-Air with any questions or concerns at the address below:

Customer Support

In the U.S.A. :
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada :
Jenn-Air Brand Home Appliances
Customer eXperience Center
200—6750 Century Avenue
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Please keep these User Instructions and model number information for future reference.