JENNAIR JMCTC15RB Countertop Microwave with Convection User Guide

June 1, 2024
JENNAIR

JENNAIR JMCTC15RB Countertop Microwave with Convection

MICROWAVE OVEN WITH CONVECTION

Use & Care Guide
For questions about features, operation/performance, parts, accessories, or service, call: 1-800-JennAir (536-6247), or visit our website at www.jennair.com/create-account. In Canada, for assistance, installation, and service, call: 1-800-807-6777, or visit our website at www.jennair.ca/owners.

MICROWAVE OVEN SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

  • This is the safety alert symbol.
  • This symbol alerts you to potential hazards that can kill or hurt you and others.
  • All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

DANGER
You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING
You can be killed or seriously injured if you don’t follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances basic safety precautions should be followed, including the following:

WARNING: To reduce the risk of burns, electric shock, fire, injury to persons, or exposure to excessive microwave energy:

  • Read all instructions before using the microwave oven.
  • Read and follow the specific “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY” found in this section.
  • The microwave oven must be grounded. Connect only to a properly grounded outlet. See “GROUNDING INSTRUCTIONS” found in the “INSTALLATION INSTRUCTIONS” section.
  • Install or locate the microwave oven only by the provided Installation Instructions.
  • Some products such as whole eggs in the shell and sealed containers – for example, closed glass jars – can explode and should not be heated in the microwave oven.
  • Use the microwave oven only for its intended use as described in the manual. Do not use corrosive chemicals or vapors in the microwave oven. This type of oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use.
  • As with any appliance, close supervision is necessary when used by children.
  • Do not operate the microwave oven if it has a damaged cord or plugs if it is not working properly, or if it has been damaged or dropped.
  • The microwave oven should be serviced only by qualified service personnel. Call an authorized service company for examination, repair, or adjustment.
  • Do not cover or block any openings in the microwave oven.
  • Do not store this microwave oven outdoors. Do not use the microwave oven near water – for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations.
  • Do not immerse the cord or plug in water.
  • Keep the cord away from heated surfaces.
  • Do not let the cord hang over the edge of the table or counter.
  • See door surface cleaning instructions in the “Microwave Oven Care” section.
  • To reduce the risk of fire in the oven cavity:
    • Do not overcook food. Carefully attend the microwave oven when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
    • Remove wire twist-ties from paper or plastic bags before placing bags in the oven.
    • If materials inside the oven ignite, keep the oven door closed, turn the oven off, disconnect the power cord, or shut off power at the fuse or circuit breaker panel.
    • Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.

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  • Liquids, such as water, coffee, or tea can be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.

To reduce the risk of injury to persons:

  • Do not overheat the liquid.
  • Stir the liquid both before and halfway through heating it.
  • Do not use straight-sided containers with narrow necks.
  • After heating, allow the container to stand in the microwave oven for a short time before removing the container.
  • Use extreme care when inserting a spoon or other utensil into the container.

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PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

  • Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
  • Do not place any object between the oven’s front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
  • Do not operate the oven if it is damaged. It is particularly important that the oven door closes properly and that there is no damage to the:
    1. Door (bent),
    2. Hinges and latches (broken or loosened),
    3. Door seals and sealing surfaces.
  • The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

This device complies with Part 18 of the FCC Rules. This device complies with Industry Canada ICES-001.

INSTALLATION INSTRUCTIONS

Unpacking

  1. Empty the microwave oven of any packing materials.
  2. Clean the inside with a soft, damp cloth.
  3. Check for damage, such as:
    • A door that is not lined up correctly,
    • Damage around the door, or
    • Dents on the interior or exterior of the microwave oven. If there is any damage, do not operate the microwave oven until a designated service technician has checked it and made any needed repairs.

NOTE: To avoid damage to the microwave oven, do not remove the microwave inlet cover. See the “Parts and Features” section.

Location Requirements

WARNING
Excessive Weight Hazard Use two or more people to move and install the microwave oven. Failure to do so can result in back or other injury.

IMPORTANT: The control side of the microwave oven is the heavy side. Handle the microwave oven gently. The weight of the microwave oven is over 35 lbs (15.9 kg).

  • Place the microwave oven on a cart, counter, table, or shelf that is strong enough to hold the microwave oven and the food and utensils you place inside it.
  • The microwave oven should be at a temperature above 50 °F (10 °C) for proper operation.
    • NOTE: Some models can be built into a wall or cabinet by using one of the trim kits listed in the “Assistance or Service” section.
  • Install the microwave at a height of a minimum of 36″ (91.4 cm) from the floor.
  • Do not block the exhaust vents or air intake openings. Allow a few inches of space at the back and side of the microwave oven where the exhaust vents are located. Blocking the exhaust vents could cause damage to the microwave oven as well as poor cooking results.
  • Make sure the microwave oven legs are in place to ensure proper airflow. If vents are blocked, a sensitive thermal device may automatically turn the microwave oven off. The microwave oven should work properly once it has cooled.

Electrical Requirements

WARNING

Electrical Shock Hazard

  • Plug into a grounded 3-prong outlet.
  • Do not remove the ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock.

Observe all governing codes and ordinances.

Required:

  • A 120 V, 60 Hz, AC only, 15 A or 20 A electrical supply with a fuse or circuit breaker.

Recommended:

  • A time-delay fuse or time-delay circuit breaker.
  • A separate circuit serves only this microwave oven.

GROUNDING INSTRUCTIONS

For all cord-connected appliances: The microwave oven must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. The microwave oven is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

WARNING: Improper use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or if doubt exists as to whether the microwave oven is properly grounded. Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or serviceman install an outlet near the microwave oven. A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.

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PARTS AND FEATURES

This manual may cover several different models. The model you have purchased may have some or all of the features shown here. The appearance of your particular model may differ slightly from the illustrations in this manual.

  • A. Door lock system
  • B. Window
  • C. Cooking guide label
  • D. Convection element and fan
  • E. Microwave oven light
  • F. Display
  • G. Control panel
  • H. Door open door release button
  • I. Microwave inlet cover*
  • J. Removable turntable support
  • K. Glass turntable
  • L. Model and serial number plate

Parts and Features

  • Not Shown: Grill element (on cavity ceiling)

NOTE: To avoid damage to the microwave oven, do not remove the microwave inlet cover. See the “Parts and Features” section.

Turntable

  • A. Turntable
  • B. Hub
  • C. Support
  • D. Shaft

The turntable can rotate in either direction to help cook food more evenly. For best cooking results, do not operate the microwave oven without having the turntable in place. See the “Assistance or Service” section to reorder any of the parts.
To Install:

  1. Place the support on the microwave oven cavity bottom.
  2. Place the turntable on the support.

Fit the raised, curved wedges in the center of the turntable bottom between the three spokes of the hub. The rollers on the support should fit inside the turntable bottom ridge.

Grill Element
The microwave oven uses a cal rod thermal element for grilling. The microwave oven cavity and door will become hot. The use of oven mitts is recommended.

Convection Element and Fan
The microwave oven’s convection system is composed of a convection element that heats in conjunction with the convection fan for true convection cooking. The convection system is embedded in the wall of the microwave oven cavity, behind the screen. See the “Parts and Features” section. The microwave oven cavity and door will become hot. The use of oven mitts is recommended.

Grill and Convection Accessories

JENNAIR-JMCTC15RB-Countertop-Microwave-with-Convection-
fig-3 JENNAIR-JMCTC15RB-
Countertop-Microwave-with-Convection-fig-4

  • Turntable
  • Baking Tray
  • Air Fryer Basket (without flipping out the legs) and put it on the top of the baking tray ABC

MICROWAVE OVEN CONTROL

Display
When power is first supplied to the microwave oven, “12 Hr” will appear on the display. Users can press the Timer/Clock button or “+/-” button to toggle between 12 Hr or 24 Hr within 10 seconds. Press the START button to confirm. If the “noon” appears in the display at any other time, a power failure has occurred. Reset the clock if needed. See the “Clock” section.JENNAIR-
JMCTC15RB-Countertop-Microwave-with-Convection-fig-5

Standby mode
When no functions are being used, the microwave oven will switch to Standby mode. After function selection, press the STOP/Unlock button to exit the function selection. If you again press the STOP/Unlock button it will be invalid, as the cooking mode is not activated. When the cooking mode is activated and the user presses the STOP/Unlock button, the STOP/Unlock functions will be triggered at the same time. Press the STOP/Unlock button again to cancel the function and return to Standby mode.

START
The START button begins any function. If non-sensor cooking is interrupted by opening the door, pressing the START button will resume the cycle.

NOTE: To avoid unintentional operation of the microwave oven, a cooking function cannot be started if the microwave oven door has been closed for about 1 minute. The word “door” will appear in the display until the door is opened and closed.

Quick Start/Add 30 seconds
In standby mode, pressing START automatically starts the microwave oven at 100% power for 30 seconds and adds 30 seconds of cook time, with each additional touch of the control. Time may be added to any manual cooking cycle in 30-second increments, at the moment power level, by pressing the START button during cooking.

STOP/Unlock
The STOP/Unlock button clears any incorrect command and STOP/Unlock any program during cooking. Press the STOP/Unlock button to stop the cycle. It will not erase the time of day. The microwave oven will also turn off when the door is opened. Close the door and press START to resume the cycle.

To use Non-Sensor Menu (Popcorn, Potato)

  1. Place food on the turntable and close the door.
  2. Touch desired menu control. The first programmed amount will appear in the display. Touch the control keypads repeatedly or touch the number keypads to change quantity.
  3. Touch the START button. When the cycle ends, “END” will appear in the display and the end-of-cycle tone will sound.
  4. Touch STOP/Unlock or open the door to clear the display.JENNAIR-JMCTC15RB-Countertop-Microwave-with-Convection-fig-6

Clock

To Set:
The microwave oven must be on standby.

  1. Press the Timer/Clock button for 3 seconds to enter the clock setting. It will also appear every time the product is plugged into the power source, or power is back after a power failure.
  2. Press the “+/-” button to set the hour.
  3. Press the START button to confirm.
  4. Press the “+/-” button to set the minute.
  5. Press the START button to confirm the setting.

Tones ON/OFF
This function allows the user to activate/deactivate all the sounds played by the appliances, including button presses, warnings, alarms, and even end audio feedback. Press the Steam Clean button and hold it for 5 seconds to put it into mute, and hold the button again for 5 seconds to turn on the sound. “This function can operate at any time” in the Tones on/off function.

To use Sensor Menu (Reheat, Cook Menu)

  1. Place food on the turn table and close the door.
  2. Touch the desired menu control.
  3. Touch START, and the running segment animation will appear on the display. The microwave oven will start and sensor cooking will begin. The running segment will remain in the display until the sensor has determined the remaining cook time.
  4. When the cycle ends, “END” will appear in the display and the end-of-cycle tones will sound.
  5. Touch STOP/Unlock or open the door to clear the display.
    (NOTE: Sauce, Soup, and Beverage in the Reheat Menu, Potato in the Cook Menu without using Sensor cooking).

Timer

To Set:

  1. Press the Timer/Clock button
  2. Press the “+/-” button to enter the desired time.
  3. Press the START button. When the set time ends, the end-of-timer.
  4. When the Timer countdown is achieved in the display, the tone will sound. Press STOP/Unlock to stop the timer.

NOTE: The Timer does not start or stop the microwave oven. The function can be set only in Standby mode.

Cooking End
When the cooking is finished, the display will show the text “END”. A reminder acoustic beep will signal.

NOTE: If the cooking time is more than 2 minutes, after the cooking ends, the cooling fan and Forced Convection fan are ON for 3 minutes, cavity lamp is OFF, which helps to cool down the components to have better quality.

  1. After the Cooking Ends, If you press the STOP/Unlock button, take out the food, and close the door again, the interface will display the clock, and it will switch to the 1-step door opening.
  2. If you do not remove the food within 30 minutes, it will consistently display “END” for 30 minutes, automatically return to standby mode, and unlock after 30 minutes and it will switch to 1-step door opening.

Keypad Instructions

Keypad Feature Instructions

Timer

(Hold to Set Clock)

| Hold to Set the Clock| To set the clock, follow the instructions below:

1. Press the Timer for 3 seconds to enter the clock setting.

2. Press the “+/-” button to set the hour, and press the START button to confirm.

3. Press the “+/-” button to set the minute.

4. Press the START button.

NOTE: The microwave oven must be on standby. It will also appear every time the product is plugged in. The screen shows “12 Hr” ( “12” flashing), use “+/-” to change the 12 or 24-hour format, press START to confirm; then the screen shows “noon”.

Timer

(Hold to Set Clock

| Set Kitchen Timer|

The kitchen timer functions like a stopwatch. To set the kitchen timer, follow the instructions below:

1. Press the Timer button.

2. Press the “+/-” button to enter the desired time.

3. Press the START button.

NOTE: While the Timer countdown is active in the display, touch STOP/Unlock to stop the Timer. The timer does not start or stop the microwave oven.

START

(Add 30 sec)

| Add 30 Seconds| The button Start can be used in two ways:

1. To start the microwave by cooking for 30 seconds with full power in standby mode.

2. To increase the cooking time using increments of 30 seconds. Each press adds 30 seconds.

START

Add 30 sec

| Start Function|

Press the START button to start any cooking function. If cooking is interrupted by opening the door, touch the START button after the door is closed again to resume the cycle.

STOP

(Unlock)

|

Microwave Pause/Stop Function

|

The STOP/Unlock button stops any microwave oven function except for the clock. The microwave oven will also turn off when the door is opened. When the door is opened, the element(s) will turn off, but the microwave oven light will remain on.

Close the door and touch the START button to resume the preset cycle.

Keypad Feature Instructions

STOP

(Unlock)

| 2-Step Door Opening| This microwave comes with the added feature of a 2-step door opening functionality to avoid unintended access.

The STOP/Unlock button can be used to pause/cancel the function during or after cook time.

The STOP/Unlock button can be used for 2-step door opening:

1. Once you set the cooking time and press the START button, the Door Lock icon will appear on the display.

2. To open the microwave:

■    Press STOP (Unlock).

■    Press the door release button.

NOTE: Once you press the STOP/Unlock button to stop/pause any function, the Door Lock icon will disappear for 10 seconds and you will be able to press the door release button to open the door. The Door Lock icon will reappear after 10 seconds and require you to repeat steps 1 and 2 to open the door.

NOTE: When the machine is powered on after plug-in, the 2-Step Door function will not be triggered. If a cooking cycle starts after the door closes, then 2 steps are

required to open the door. Once the 2 steps have been used to open the door, if the door closes and no cooking power is applied, then you can open the door by just pressing the door release button.

NOTE: This microwave comes with the added feature of a 2-step door opening functionality to avoid unintended access. When children do not have access to the appliance, there is a disable function if the 2-step functionality is not needed.

Disable/Enable 2-step door function operation on the display

Steps to disable the 2-step door function operation:

1. After pressing the STOP/Unlock button for 3 seconds, “DI:_0” will show on the display.

2. After pressing the “+” button, “DI:_1” will show on the display.

3. Press the START button to confirm.

NOTE: DI (Disable)

NOTE: If you unplug the microwave, it will remember the last operation. You will not need to disable or enable the 2-step door function again.

Steps to enable the 2-step door function operation:

1. After pressing the STOP/Unlock button for 3 seconds, “EA:_0” will show on the display.

2. After pressing the “+” button, “EA:_1” will show on the display.

3. Press the START button to confirm.

NOTE: EA (Enable)

IMPORTANT: Disabling this feature should only be done when the owner is certain and children are not present.

1 min-6 min| Quick Start| Default power is full in this function (P100).

“Press 1 min, 2 min… or 6 min to start with the time mentioned on the button.”

Cook Time| Set Manual Cooking|

Press the “Cook Time” button to set the manual cooking time. The default power level is 100%. Press the “+/-” button/1 min-6 min to set the cooking time, follow the instruction below:

1. Press the “Cook Time” button, and “0:15” will show on the display.

2. Press “+/-” button/1 min-6 min to adjust the cooking time.

3. Press the START button to start.

NOTE: Press the “Power” button to increase/decrease power levels in a cyclic way P10 P20 P30…. P100.

Power Level| Set Manual Cooking|

Press the “Power Level” button to set manual power. The default power level is 100%. Press the “Power Level” button or the “+/-” button to change the power level.

For example, to set the time to 2:30 in 90% power:

1. Press the “Power Level” button, and P100 will show on the display.

2. Press the button to decrease decrease power level to 90% (P90 on display).

3. Press the START button to confirm and jump to the cooking time setting, the default “0:15” will show on the display.

4. Press the “+/-” button to adjust the cooking time to “2:30”.

5. Press the START button.

Keypad Feature Instructions
    NOTE: During the cooking process, the display will show to Turn or

Add Food (for some food only), press the STOP/Unlock button to trigger the unlock function, and add or turn the food using the door release button to open the door. Pressing the STOP/Unlock button again will stop the cooking function and the microwave oven will switch to Standby mode.
Popcorn| Popcorn| To use the popcorn preset, follow the instructions below:

1. Press the “Popcorn” button repeatedly to select the bag size (3.0 or 3.5 oz).

2. Press the START button.

Defrost Menu| Defrost Menu| The Defrost function helps with frozen food. To defrost, follow the instructions below:

1. Press the “Defrost” button, and P1 will show on display.

2. Press the “Defrost” button or the “+/-” button to select Manual Defrost or the desired food class. P1 … P4.

3. Press the START button to confirm. P1-Manual Defrost:

4. Default time “0:30” will show on the display.

5. Press the “+/-” button to adjust defrost cooking time.

6. Press the START button.

P2-P4 Auto Defrost ( Poultry, Meat, Fish):

4. The display  will show the default weight.

5. Press the “+/-” button to adjust the desired weight.

6. Press the START button.

Cook Menu| Auto Cook Menu| To use the auto-cook presets, follow the instructions below:

1. Press the “Cook Menu” button, and the “P1” will show on the display.

2. Use the “+/-” button or “Cook Menu” to select a food category.

3. Press the START button.

NOTE: See the Cook section in this guide for the food category or reference sticker on the front plate of the microwaves.

4. Sensor Cooking: A sensor in the microwave oven detects humidity released from the food as it heats and adjusts the cooking time accordingly. (For non-sensor cooking, the display will show the default weight. Press the “+/-” button to adjust the desired weight. Press the START button.)

Soften/Melt| Soften/Melt Menu| The Soften/Melt function is used to soften/melt food. To use:

1. Press the “Soften/Melt” button, and the display will show “P1”.

2. Use the “Soften Menu” button to the “+/-” button to select a food category, see the Soften Menu section in this guide for the food category or reference the sticker on the door of the microwave.

Press the START button to confirm.

3. Use the “+/-” button to adjust the quantity.

4. Press the START button.

Reheat Menu| Automatic Reheat| To reheat using preset functions, follow the instructions below:

1. Press the “Reheat Menu” button, the “P1” will show on the display.

2. Use the +/- button or “Reheat Menu” to select a food category.

See the REHEAT section in this guide for the food category or reference sticker on the front plate of the microwaves.

3. Press the START button.

4. Sensor Cooking (except Sauce, Soup, and Beverage): a sensor in the microwave oven detects humidity released from the food as it heats and adjusts the cooking time accordingly.

(When selecting Sauce, Soup, and Beverage the display will show the default weight. Press the “+/-” button to adjust the desired weight. Press the START button.)

Keypad Feature Instructions
Keep Warm Keep Warm The function allows you to keep your dishes warm. To

use:

1. Press the “Keep Warm” button, the default time “30:00” will show on the display.

2. Press the “Keep Warm” or “+/-” button to select 15 minutes, 30 minutes, 45 minutes, or 60 minutes.

3. Press the Start button.

NOTE: The Keep Warm cycle lasts for 15 minutes (default 30 minutes), the maximum time is 60 minutes.

For each 15-minute cycle, the microwave will be turned on for 1.5 minutes, then the cavity lamp and fan are off, and only the countdown time is shown.

Air Fry|

Air Fry cooking (use Air Fry accessory)

|

Using the Air Fryer accessory, the function allows to have Air Fry cooking. To use:

1. Press “Air Fry”, the display will show “P1”.

2. Use the “Air Fry” button or the “+/-” button to select a food category, see the Air Fry section in this guide for the food category or reference the sticker on the door of the microwave. Press the Start button to confirm.

P1-Manual Air Fry:

3. Default temperature “400oF” will show on the display.

4. Press the “+/-” button to adjust the cooking temperature.

5. Press the START button to confirm, the display will show the default time as “00:30”.

6. Press the “+/-” button to adjust the cooking time.

7. Press the START button.

P2-P8 Auto Air Fry Menu:

3. The display  will show the default weight/quantity.

4. Press the “+/-” button to adjust the desired weight.

5. Press the START button.

Convect|

Baking (use a baking plate)/ Roasting (use Air Fry accessory without flipping legs and put on the baking plate)

| This function allows to have Bake/Roast cooking. To use:

1. Press “Convect”, the display will show “P1”.

2. Use the “Convect” button or the “+/-” button to select a food category, see the Bake/Roast section in this guide for the food category or reference the sticker on the door of the microwave. Press the START button to confirm.

P1-Manual Bake, P-8 Manual Roast:

3. Default temperature “400oF” will show on the display.

4. Press the “+/-” button to adjust the cooking temperature. Press the START button to confirm. “Pre-heat” will display and flash on the screen, waiting for the customer to confirm Pre-heating by pressing START.

5. After pressing Start to confirm, the animation will show on the display to indicate it is under Pre-heating.

( NOTE: Customers can skip Pre-heating by pressing the “+/-” key when “Pre-Heat” is flashing on the display, it will go to Cooking Time setting mode.)

After the temperature is reached, the display will show “Add Food” to remind customers, after putting in the food and closing the door, the display will show the Cooking time mode.

6. Press the START button to confirm, the display will show the default time as “00:30”.

7. Press the “+/-” button to adjust cooking time.

8. Press the START button.

P2-P7 Auto Bake Menu, P9-P12 Auto Roast Menu

3. The display  will show the default weight/quantity.

4. Press the “+/-” button to adjust the desired weight.

5. Press the START button.

Note: When ADD FOOD comes to display after the preheating temperature is reached, if the door is not open, the machine will keep warm for

30 minutes before going back to the IDLE state. If the door is open, the user has to put in the food within 1 minute or it will go to the IDLE state.

Keypad Feature Instructions
Grill Grill cooking

(use Air Fry accessory)

| The function allows for grill cooking. To use:

1. Press the “Grill” button, and the default time “00:30” will show on the display.

2. Press the “+/-” button to adjust the cooking time.

3. Press the START button.

Steam Clean| Auto cleaning cycle| The cleaning cycle will help to clean the microwave oven cavity.

1. Place 1 cup of water (~250 mL) in the middle of the cavity.

2. Press the “Steam Clean” button, default “13:00” time will show on display.

3. Press the START button to start the function.

After finishing the heat-up water cycle (3 minutes), the cavity lamp and fan will be off and the display will show the countdown time.

NOTE: Please follow Tips and Suggestions in the Steam Clean section. After heating the water, the cavity lamp and fan will be off and the display will show the countdown time

Tone ON/OFF| Turn on or off the beep sound| The function allows you to turn on or off the beep sound:

1. Press the Steam Clean button and hold it for 5 seconds to it into mute, the Tone Off icon will be shown on display.

2. Hold the button again for 5 seconds to turn on the sound.

MICROWAVE OVEN USE

A magnetron in the microwave oven produces microwaves that reflect off the metal floor, walls, and ceiling and pass through the turntable and appropriate cookware to the food. Microwaves are attracted to and absorbed by fat, sugar, and water molecules in the food, causing them to move, producing friction and heat which cooks the food.

  • To avoid damage to the microwave oven, do not lean on or allow children to swing on the microwave oven door.
  • To avoid damage to the microwave oven, do not operate the microwave oven when it is empty.
  • Baby bottles and baby food jars should not be heated in a microwave oven.
  • Clothes, flowers, fruit, herbs, wood, gourds, and paper, including brown paper bags and newspaper, should not be dried in the microwave oven.
  • Paraffin wax will not melt in the microwave oven because it does not absorb microwaves.
  • Use oven mitts or pot holders when removing containers from the microwave oven.
  • Do not overcook potatoes. At the end of the recommended cooking time, potatoes should be slightly firm. Let potatoes stand for 5 minutes. They will finish cooking while standing.
  • Do not cook or reheat whole eggs inside the shell. Steam buildup in whole eggs may cause them to burst, requiring significant cleanup of the microwave oven cavity. Cover poached eggs and allow a standing time.

Food Characteristics
When microwave cooking, the amount, size and shape, starting temperature, composition, and density of the food affect cooking results.

Amount of Food
The more food heated at once, the longer the cooking time needed. Check for doneness and add small increments of time if necessary.

Size and Shape
Smaller pieces of food will cook more quickly than larger pieces and uniformly shaped foods cook more evenly than irregularly shaped food.

Starting Temperature
Room-temperature foods will heat faster than refrigerated foods, and refrigerated foods will heat faster than frozen foods.

Composition and Density
Foods high in fat and sugar will reach a higher temperature and will heat faster than other foods. Heavy, dense foods, such as meat and potatoes, require a longer cooking time than the same size of light, porous food, such as cake.

Cooking Guidelines

Covering
Covering food helps retain moisture, shorten cook time, and reduce spattering. Use the lid supplied with cookware. If a lid is not available, wax paper, paper towels, or plastic wrap approved for microwave ovens may be used. Plastic wrap should be turned back at one corner to provide an opening to vent steam. Condensation on the door and cavity surfaces is normal during heavy cooking.

Stirring and Turning
Stirring and turning redistribute heat evenly to avoid overcooking the outer edges of food. Stir from outside to center. If possible, turn food over from bottom to top.

Arranging
If heating irregularly shaped or different-sized foods, arrange the thinner parts and smaller-sized items toward the center. If cooking several items of the same size and shape, place them in a ring pattern, leaving the center of the ring empty.

Piercing
Before heating, use a fork or small knife to pierce or prick foods that have a skin or membrane, such as potatoes, egg yolks, chicken livers, hot dogs, and sausage. Prick in several places to allow steam to vent.

Shielding
Use small, flat pieces of aluminum foil to shield the thin pieces of irregularly shaped foods, bones, and foods such as chicken wings, leg tips, and fish tails. See the “Aluminum Foil and Metal” section first.

Standing Time
Food will continue to cook by the natural conduction of heat even after the microwave cooking cycle ends. The length of standing time depends on the volume and density of the food.

Cookware and Dinnerware
Cookware and dinnerware must fit on the turntable. Always use oven mitts or pot holders when handling because any dish may become hot from heat transferred from the food. Do not use cookware and dinnerware with gold or silver trim. Use the following chart as a guide, then test before using.

Material Recommendations
Aluminum Foil, Metal See the “Aluminum Foil and Metal” section.
Browning Dish The bottom must be at least 3/16″

(5 mm) above the turntable. Follow the manufacturer’s recommendations.

Ceramic Glass, Glass| Acceptable for use
China, Earthenware| Follow the manufacturer’s recommendations.
Melamine| Follow the manufacturer’s recommendations.
Paper: Towels, Dinnerware, Napkins| Use non-recycled and those approved by the manufacturer for microwave oven use.
Plastic: Wraps, Bags, Covers, Dinnerware, Containers| Use those approved by the manufacturer for microwave oven use.
Pottery and Clay| Follow the manufacturer’s recommendations.
Silicone Bakeware| Follow the manufacturer’s recommendations.
Straw, Wicker, Wooden Containers| Do not use it in a microwave oven.
Wax Paper| Acceptable for use

To Test Cookware or Dinnerware for Microwave Use

  1. Place cookware or dinnerware in the microwave oven with a cup (250 mL) of water beside it.
  2. Cook at 100% cooking power for 1 minute.

Do not use cookware or dinnerware if it becomes hot and the water stays cool.

Aluminum Foil and Metal

Always use oven mitts or pot holders when removing dishes from the microwave oven. Aluminum foil and some metal can be used in the microwave oven. If not used properly, arcing (a blue flash of light) can occur and cause damage to the microwave oven.

OK for Use
Racks and bakeware supplied with the microwave oven (on some models), aluminum foil for shielding, and approved meat thermometers may be used with the following guidelines:

  • To avoid damage to the microwave oven, do not allow aluminum foil or metal to touch the inside cavity walls, ceiling, or floor.
  • Always use the turntable.
  • To avoid damage to the microwave oven, do not allow contact with another metal object during microwave cooking.

Do Not Use
Metal cookware and bakeware, gold, silver, pewter, non-approved meat thermometers, skewers, twist ties, foil liners such as sandwich wrappers, staples, and objects with gold or silver trim or a metallic glaze should not be used in the microwave oven.

For Use with Grill Element
Use the provided tall grill rack with an oven-proof pan to catch the drippings.

For Use with Convection System
Use the provided short convection rack and an oven-proof baking dish for convection baking. Use the provided short convection rack and a microwave- safe, oven-proof baking dish for convection roasting.

Cook
The microwave oven has been programmed with common microwave foods, their quantities, cooking powers, and cooking times. Use the following chart as a guide for preset cooking.

Item Food Category Quantity
P1 Potato-Large

Enter 1-4 pieces, 8-10 oz (227-283 g) each. Pierce each potato several times with a fork. Place on paper towel on the turntable center. Let stand

5 minutes after cooking.

| 1-4 pieces/

1 piece

P2| Potato-Small

Enter 1-16 pieces, 3-5 oz (85-141 g) each. Pierce each potato several times with a fork. Place on paper towel on the turntable center. Let stand 5 minutes after cooking.

| 1-16 pieces/

1 piece

P3| Fresh Vegetables

From room temperature.

Put food into a microwave-safe dish. Add 2 tablespoons water to

1-2 cups, add 4 tablespoons water to 3-4 cups. Cover the dish, leaving an air ventilation. Stir and let stand 2-3 minutes after cooking.

| 1-4 cups

(Sensor cooking)

P4| Frozen Vegetables

Place in a microwave-safe container and add 2-4 tbs water. Cover with plastic wrap and vent. Stir and let stand 2-3 minutes after cooking.

| 1-4 cups

(Sensor cooking)

P5| Oatmeal

Place in a microwave-safe container and add water depending on package directions add water cover with plastic wrap and fold back one edge about 1/4″ (6 mm) to make a vent.

Place the container in the center of the oven. After cooking stir with a spoon or whisk until uniform.

| 1-4 cups/

1 cup

P6| Frozen Entrée

Remove entrée from the package and loosen the film covering on 3 sides of the container leaving one of the short sides still attached. Loosely covered with film.

Allow the 10.5 and 20 oz (297 and 567 g) entrees to stand for 3 minutes.

Allow the 38 and 60 oz (1.1 and

1.7 kg) entrees to stand for 5 minutes.

| 10 oz, 20 oz,

40 oz, 60 oz

(283 g, 567 g,

1.1 kg, 1.7 kg)

Popcorn

3.0 or 3.5 oz bags.

  • Do not use regular paper bags or glassware
  • Pop only one package of popcorn at a time.
  • Follow the manufacturer’s instructions when using a microwave popcorn popper.
  • Listen for popping to slow to one pop every 1 or 2 seconds, and then stop the cycle.
  • Do not reppop unpopped kernels.
  • For best results, use fresh bags of popcorn.
  • Cooking results may vary by brand and fat content.

NOTE: Follow the instructions provided by the microwave popcorn manufacturer.

Reheat
Times and cooking powers have been preset for reheating several food types. Use the following chart as a guide.JENNAIR-JMCTC15RB-Countertop-Microwave-
with-Convection-fig-10

Soften/Melt
Soften function may be used to soften your food. Times and cooking powers have been preset for several food types. Use the following chart as a guide .JENNAIR-JMCTC15RB-Countertop-Microwave-with-Convection-
fig-11

Auto Defrost

  • For optimal results, food should be 0oF (-18oC) or colder when defrosting.
  • Unwrap foods and remove lids (from fruit juice) before defrosting.
  • Shallow packages will defrost more quickly than deep blocks.
  • Separate food pieces as soon as possible during or at the end of the cycle for more even defrosting.
  • Foods left outside the freezer for more than 20 minutes or frozen ready-made food should not be defrosted using the Defrost feature but should be defrosted manually.
  • Use small pieces of aluminum foil to shield parts of food such as chicken wings leg tips, and fish tails. See the “Aluminum Foil and Metal” section first.
  • Times and cooking powers have been preset for defrosting several food types.
Item Food Category Weight
P1 Poultry 0.5 lbs-6.6 lbs/0.1 lbs
P2 Meat 0.5 lbs-6.6 lbs/0.1 lbs
P3 Fish 0.5 lbs-6.6 lbs/0.1 lbs

DEFROST PREPARATION CHART
POULTRY|  |
Chicken: whole and cut up

Cornish hens Turkey: breast

| Place in a microwave-safe container, chicken breast side up. Remove giblets from the whole chicken.
MEAT|  |
Beef: ground, steaks, roast, stew

Lamb: stew and chops

Pork: chops, ribs, roasts, sausage

| The narrow or fatty areas of irregular-shaped cuts should be shielded with foil before defrosting.

Do not defrost less than 1/4 lb (113 g) or two 4 oz (113 g) patties.

Place all meats in a microwave-safe container.

FISH|  |
Fillets, Steaks, Whole, Shellfish| Place in a microwave-safe container.

Steam Clean
This automatic cleaning cycle will help you to clean the microwave oven cavity and to remove unpleasant odors.

Before starting the cycle

  1. Put 250 mL water into a container (see our recommendations in the below section “Tips and suggestions”).
  2. Place the container directly in the middle of the cavity.

To Start The Cycle:

  1. Press the Steam Clean button, the cleaning cycle duration will be visible on the display.
  2. Press the START button to start the function.

When The Cycle Is Finished:

  1. Press the STOP/Unlock button.
  2. Remove the container.
  3. Use a soft cloth or a paper towel with mild detergent to clean the interior surfaces.

Tips and suggestions:
For a better cleaning result, it is recommended to use a container with a diameter of 17-20 cm, and a height that is lower than 6.5 cm. It is recommended to use a container of light plastic material that is suitable for the microwave. As the container will be hot after the cleaning cycle is completed, it is recommended to use a heat-resistant glove when removing the container from the microwave. For a better cleaning effect and removal of unpleasant odors, add some lemon juice or vinegar to the water.

Keep Warm

This function allows you to keep your dishes warm.

  1. Touch the “Keep Warm” button.
  2. Press the “+/-” button to select a suitable time, then press the START button to start. The default time is 30 minutes, the maximum time is 60 minutes.
Food Weight Container Temperature Container
Tuna Noodle Casserole 4 cups

(880 g)

| 165 °F

(73.8 °C)

| Microwave safe dish

Grill

The Grill function uses a cal rod thermal element that heats quickly to grill a variety of foods.

  • Use the Air Fry accessory to place food closer to the grill element for faster grilling.
  • The oven cavity and the door will become very hot during grill element use. The use of oven mitts is recommended.
  • Use an oven-proof pan to catch drippings.
  • The Air Fry accessory and pan will become very hot. Use oven mitts to grasp the pan for removal. To avoid damage, do not place the hot pan directly on heat-sensitive surfaces.
  • The turntable must be in place when using the Air Fry accessory.
  • For best results, apply the right amount of cooking oil to the Air Fry accessory.

Examples of Grill Times.

Food Weight Container Temperature
Toast  
Sirloin steak 4 cups (880 g) 165 °F (73.8 °C)

To use

  1. Place the Air Fry accessory securely on the pan and place both on the turntable. Then position the food on the rack and close the door.
  2. Touch Grill. “00:30” will appear on the display. Enter the length of time to grill in minutes and seconds.
  3. Touch START. Grill time will count down in the display. When the cycle ends, “End” will appear in the display and the End-of-cycle tones will sound.
  4. Touch STOP/Unlock or open the door to clear the display.

Convection Bake/Roast
The convection system circulates hot air through the microwave oven cavity with a fan. The constantly moving air surrounds the food to heat the outer portion quickly.

  • The microwave oven cavity and door will become hot during the Convection Roast cycle. The use of oven mitts is recommended.
  • Use the provided convection (short) rack.
  • Do not cover the turntable or convection rack with aluminum foil as it interferes with the circulation of hot air.
  • Do not use light plastic containers, plastic wrap, or paper products. All oven-proof cookware or metal utensils can be used with the Convection Bake function. (Round pizza pans are excellent cooking utensils for many convection-only items.) Metal utensils cannot be used with the Convection Roast function.
  • No special techniques are needed to adapt standard oven recipes to convection cooking, although some temperatures might need to be reduced and some cooking times might need to be shortened. Using a convection pan, Bake/Roast function may be used to have convection cooking. Times and cooking powers have been preset for several food types. Use the following chart as a guide.
Item Food Category Quantity
P1 Manual Bake (with preheat )

Use a baking tray for this function

|
P2| Thin Crust Frozen Pizza

Remove the frozen pizza from the packaging, and put the pizza into the center of the baking tray.

| 12 inch
P3| Thick Crust Frozen Pizza

Remove the frozen pizza from the packaging, and put the pizza into the center of the baking tray.

| 12 inch
P4| Sugar Cookies

Put the cookie mix in the center of the baking tray (6 pieces about 1 batch) .

| 1 batch
P5| Muffins

Put the muffin-mix in cups, and put them in the center of the baking tray (7 pieces about 1 batch)

| 1 batch
P6| Fruit Pie

Remove fresh pie from packaging, put the pie into the center of the baking tray

| 1 batch
P7| Layer Cake

Put the cake mix in the container in the center of the baking tray

| 1 batch
P8| Manual Roast (with preheat)

Use your Air Fry basket (without flipping the legs over) and have a baking tray under it.

|
P9| Roast Whole Chicken

Use your Air Fry basket (without flipping the legs over) and have a baking tray under it.

Put salt and pepper inside of the chicken, and add the bunch of thyme, halves of lemon, and garlic. Brush the surface of the chicken with the butter, salt and pepper.

Place your favorite veggies, like onions, carrots, etc in the Air Fry basket. Add salt, pepper, thyme, and olive oil, then place the chicken on top.

| 2-6 lb/0.5 Ib

JENNAIR-JMCTC15RB-Countertop-Microwave-with-Convection-
fig-12

For Manual Bake, to use Preheat:

  • After you select the temperature, the ‘Pre-heat’ on the display will start blinking, press Start to confirm, and the machine will start Preheating, once the desired temperature is reached, the end-of-preheat tone will sound.
  • Press “+/-” to set cooking time directly.
  • Press START and convection bake time will count down in the display. When the cycle ends, ‘End’ will appear in the display and the end-of-cycle tones will sound.

For Manual Bake, to use Preheat:

  • After you select the temperature, the ‘Pre-heat’ on the display will start blinking, just press “+/-” will skip Pre-heat and go to set cooking time directly.
  • Press START and convection bake time will count down in the display. When the cycle ends, ‘End’ will appear in the display and the end-of-cycle tones will sound.

Air Fryer
Using the Air Fryer accessory, the function allows to have Air Fry cooking. Times and cooking powers have been preset for many food types. Use the following chart as a guide.

Item Food Category Weight
P1 Manual Air Fry 1-4 servings/1 serving (4 oz)
P2 Roast Potatoes 1-4 servings/1 serving (5 oz)
P3 Broccoli 1-4 servings/1 serving (3.3 oz)
P4 Asparagus 1-4 servings/1 serving (4 oz)
P5 Brussels Sprouts 1-4 servings/1 serving (4 oz)
P6 Chicken Nuggets 6-18 oz/2 oz
P7 Chicken Wings 8-20 oz/2 oz
P8 French Fries 1-4 servings/1 serving (2.5 oz)

MICROWAVE OVEN CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the microwave oven is cool. Always follow label instructions on cleaning products. Soap, water, and a soft cloth or sponge are suggested unless otherwise noted.

MICROWAVE OVEN CAVITY

To avoid damage to the microwave oven cavity, do not use soap-filled scouring pads, abrasive cleaners, steel wool pads, gritty washcloths, or some recycled paper towels. To avoid damage to stainless steel models, rub inthe direction of the grain. The area where the microwave oven door and frame touch when closed should be kept clean.

Average soil

  • Mild, nonabrasive soaps and detergents: Rinse with clean water and dry with a soft, lint-free cloth.

Heavy soil

  • Mild, nonabrasive soaps and detergents: Heat 1 cup (250 mL) of water for 2 to 5 minutes in a microwave oven. Steam will soften the soil. Rinse with clean water and dry with a soft, lint-free cloth.

Odors

  • Lemon juice or vinegar: Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either lemon juice or vinegar for 2 to 5 minutes in a microwave oven.

Microwave Inlet Cover
To avoid arcing and microwave oven damage, the microwave inlet cover (see the “Parts and Features” section) should be kept clean.

  • Wipe with a wet cloth.

MICROWAVE OVEN DOOR AND EXTERIOR
The area where the microwave oven door and frame touch when closed should be kept clean.

  • Mild, nonabrasive soaps and detergents: Rinse with clean water and dry with a soft, lint-free cloth.
  • Glass cleaner and paper towels or nonabrasive plastic scrubbing pad: Apply glass cleaner to the towel, not directly to the surface.

Stainless Steel (on some models)
To avoid damage to microwave oven door and exterior, do not use soap-filled scouring pads, abrasive cleaners, steel-wool pads, gritty washcloths, or some paper towels. Rub the n direction of the grain.

  • Stainless steel cleaner (not included): See “Assistance or Service” section to order.
  • All-purpose cleaner: Rinse with clean water and dry with a soft, lint-free cloth.
  • Vinegar for hard water spots

CONTROL PANEL

  • Sponge or soft cloth and water: Dampen sponge with water and wipe panel. Dry with a soft cloth.
  • To avoid damage to the control panel, do not use chemical or abrasive cleansers.

TURNTABLE
Replace the turntable immediately after cleaning. Do not operate the microwave oven without the turntable in place.

  • Mild cleanser and scouring pad
  • Dishwasher

AIR FRY ACCESSORY
Dishwasher cleaning is recommended. To avoid damage to the convection and grill racks, do not use abrasive cleansers or scrubbers.

  • Mild soap, water, and washcloth.

TROUBLESHOOTING

First, try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty or visit www.jennair.com/create-account, or in Canada www.jennair.ca/owners.

Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:
JennAir Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022–2692 Please include a daytime phone number in your correspondence.

In Canada:
JennAir Brand Home Appliances Customer eXperience Centre 200–6750 Century Ave. Mississauga, Ontario L5N 0B7

If you experience Recommended Solutions
Nothing will operate Check the following:

■    Household fuse or circuit breaker: If a household fuse has blown or a circuit breaker has tripped, replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

The microwave oven will not operate| Check the following:

■    Magnetron: Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If the water does not heat, try the steps in the bullets below. If the microwave oven still does not operate, call for service.

■    Door: Firmly close the door. On some models, if a packaging spacer is attached to the inside of the door, remove it, then firmly close the door.

If a message about the door appears in the display, the door has been closed for 5 minutes or more without the microwave oven being started. This occurs to avoid the unintended starting of the microwave oven. Open and close the door, then start the cycle.

■    STOP (Unlock): Make sure STOP/Unlock is OFF. Make sure Demo mode (on some models) is OFF.

Microwave oven makes humming noise| ■    This is normal and occurs when the power supply in the magnetron cycles on.
The microwave oven door looks wavy| ■    This is normal and will not affect performance.
The turntable will not operate| Check the following:

■    Turntable: Make sure the turntable is correct side up and is sitting securely on the turntable support. See the “Turntable” section.

■    Turntable support: Remove turntable. Remove and clean turntable hubs, support, and rollers. Replace hub, support, and turntable. Place 1 cup (250 mL) of water on the turntable, then restart the microwave oven. If it still is not working, call for service. For warranty information, please visit www.jennair.com/create-account , or in Canada

www.jennair.ca/owners.Do not operate the microwave oven without the turntable and turntable support working properly.

The turntable alternates rotation directions| ■    This is normal and depends on motor rotation at the beginning of the cycle.
Display shows messages| ■    A flashing “0:00” means there has been a power failure. Reset the clock.
The display shows a time countdown, but the microwave oven is not operating| Check the following:

■    Timer: See the “Timer” section.

Tones are not sounding| Check the following:

■    Tones: See the “Tones” section.

Cooking times seem too long| Check the following:

■    Cooking power: See the “Microwave Cooking Power” section.

■    Amount of food: Larger amounts of food need longer cooking times.

■    Voltage: Have a qualified electrician check the electrical system in the home.

Odor coming from microwave oven during convection and/or grill cooking| ■    This is normal for the first few convection and/or grill cycles. The odor will dissipate with repeated use.
If you experience| Recommended Solutions
---|---
Radio, TV, or cordless phone interference| Check the following:

■    Proximity: Move the receiver away from the microwave oven or adjust the radio or TV antenna. If the microwave oven is plugged into the same outlet, try a different outlet for the electronic device.

■    Soil: Make sure the microwave oven door and sealing surfaces are clean.

■    Frequency: Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is ON. Use a corded phone, or a different frequency cordless phone, or avoid using these items during microwave oven operation.

ASSISTANCE OR SERVICE

If you need service

For warranty information, please visit www.jennair.com/create- account, or in Canada www.jennair.ca/owners.

If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory-specified parts. These factory-specified parts will fit right and work right because they are made with the same precision used to build every new JennAir appliance. To locate factory-specified parts in your area, call us or your nearest JennAir designated service center.

In the U.S.A.
Call the JennAir Customer eXperience Center toll-free: 1-800-JennAir (536-6247) or visit our website at www.jennair.com/create- account.

Our consultants assist with

  • Scheduling of service. JennAir appliances designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in the United States.
  • Features and specifications on our full line of appliances.
  • Referrals to local JennAir appliance dealers.
  • Installation information.
  • Use and maintenance procedures.
  • Accessory and repair parts sales.
  • Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

For further assistance
If you need further assistance, you can write to JennAir with any questions or concerns at JennAir Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022–2692 Please include a daytime phone number in your correspondence.

In Canada
Call the JennAir Customer eXperience Center toll-free: at 1-800-807-6777 or visit our website at www.jennair.ca/owners. Our consultants assist with:

  • Scheduling of service. JennAir appliances’ designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.
  • Features and specifications on our full line of appliances.
  • Referrals to local JennAir appliance dealers.
  • Use and maintenance procedures.
  • Accessory and repair parts sales.

For further assistance:
If you need further assistance, you can write to JennAir with any questions or concerns at JennAir Brand Home Appliances Customer eXperience Centre 200–6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence.

Replacement Parts

  • Glass Turntable
  • Part Number W11664466
  • Turntable Support and Rollers
  • Part Number W11664467
  • Turntable Hub
  • Part Number W11664468
  • Baking Tray
  • Part Number W11664469
  • Air Fry
  • Part Number W11664470

Built-In Kits
This countertop microwave oven can be built in by using one of the following trim kits*. These kits are available from the dealer or can be ordered by kit model number. See the “Assistance or  Service” section for the toll-free number.

Kit Size Kit Model Numbers/Color

  • 27″ (68.6 cm) MTK1527PZ
  • 30″ (76.2 cm) MTK1530PZ
    • The built-in trim kits can be installed over any (electric or gas) built-in wall oven, up to 30″ (76.2 cm).
    • 2024 JennAir. All rights reserved.

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