Ooma T53W Yea Link IP Phone Installation Guide
- September 11, 2024
- Ooma
Table of Contents
Yealink T53W IP Phone
Quick Installation Guide
Introduction
Setting up your Yealink T53W IP phone with Ooma Office is quick and easy.
Follow the instructions below to install your phone. You should be up and
calling in a few minutes!
NOTE If you do not have an Ooma Office account, please visit
http://office.ooma.com/signup
Package contents
Confirm your package contents, then follow the instructions to install your phone.
Step 1 Add phone to your account
If your phone is labeled Ready to Call, you may skip this step and continue
to Step 2.
Otherwise, you will need to add your new phone to your Ooma Office account.
Visit http://office.ooma.com/add_device and simply follow the on-screen
instructions.
Step 2 Assemble your phone
Attach the phone stand to the body. Align the stand A with the slots B , and
slide up until you hear a click. Connect the phone handset to the handset jack
C using the coiled phone cord.
NOTE If you need additional assembly instructions, please review the phone manufacturer’s user manual included in your box.
Step 3 Connect your phone
Your phone can be connected to the Internet via Wi-Fi or Ethernet.
Wi-Fi
Connect your phone to power. Once the phone powers up, you are ready to
connect to your Wi-Fi network. The phone will prompt you to connect, or go to
Menu Settings Basic Settings Wi-Fi and then select the desired network.
For detailed instructions, please visit support.ooma.com/yealink-wi-
fi.
Ethernet
Use the Ethernet cable that came with the phone to connect the INTERNET port D
on the back of the phone and then connect to your router or switch. Connect
the power supply as shown to the right. Skip this step if using Power Over
Ethernet (PoE).
Step 4 Get started!
Once connected to the Internet, the startup process will commence
automatically. It will take several minutes, during which time your new IP
phone may restart a few times. This is expected behavior.
Once you see your extension number (e.g. x1001) displayed on the screen along
with your name, your phone is ready to use to make and receive calls!
Troubleshooting
Phone display is not illuminated
- Connect the phone to AC power.
Phone displays “Network is Unavailable”
- Make sure the phone is connected to the Internet. If you suspect issues with your Wi-Fi network, try connecting via Ethernet to further troubleshoot. Make sure the Ethernet cable is connected to the phone’s INTERNET port.
Phone displays “No Service” message or doesn’t have extension number listed on line keys
- Confirm that the IP phone is assigned to a user.
- Log into Ooma Office Manager, navigate to the Devices section, select the user to whom the device should be assigned, and assign the phone to the desired user.
If the device is already assigned to a user
- Restart the phone by disconnecting its power, wait for 30 seconds, and then reconnect its power supply.
- Factory reset the phone by pressing and holding the OK button for ten seconds. Click OK when you see a warning that says, “reset to factory setting.” Once reset, the phone will attempt its startup process as described in Step 3.
Need help? If the phone still has no service, please contact Ooma Office Support at 866-939-6662 (US) or 877-948-6662 (Canada).
References
- Ooma Office Manager | Customer Login | Manage your Ooma Office preferences
- Ooma Office Manager | Customer Login | Manage your Ooma Office preferences
- Ooma Office Manager | Customer Login | Manage your Ooma Office preferences
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