TROY-BILT TBWC23B Q Series Self Propelled Mower User Manual

June 4, 2024
TROY-BILT

TROY - logo TBWC23B Q Series Self-Propelled Mower
User Manual

Record Product Information

Before setting up and operating your new mower, please locate the model plate on the equipment and record the information in the provided area to the right. You can locate the model plate by standing at the operator’s position and looking down at the rear of the deck. This information will be necessary, should you seek technical support via our website, Customer Support Department, or with a local authorized service dealer.
Model Number :
Serial Number :
WARNING
Read and follow all safety rules and instructions in this manual before attempting to operate this machine. Failure to comply with these instructions may result in personal injury – SAVE THESE INSTRUCTIONS.
WARNING
CALIFORNIA PROPOSITION 65
Engine Exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
NOTE: This Operator’s Manual covers several models. Features may vary by model. Not all features in this manual are applicable to all models and the model depicted may differ from yours.

SAFE OPERATION PRACTICES

WARNING
This symbol points out important safety instructions which, if not followed, could endanger the personal safety and/or property of yourself and others. Read and follow all instructions in this manual before attempting to operate this machine. Failure to comply with these instructions may result in personal injury. When you see this symbol. HEED WARNING!
DANGER
This machine was built to be operated according to the safe operation practices in this manual. As with any type of power equipment, carelessness or error on the part of the operator can result in serious injury. This machine is capable of amputating fingers, hands, toes and feet and throwing debris. Failure to observe following safety instructions could result in serious injury or death.

General Information

  1. Read, understand, and follow all instructions on the mower and in the manual(s) before attempting to assemble and operate it. Keep this manual in a safe place for future and regular reference and for ordering replacement parts.
  2. Be familiar with all controls and their proper operation.
  3. Never allow children under 14 years of age to operate this mower. Children 14 and over should read and understand the instructions and safe operation practices in this manual and on the mower and should be trained and supervised by an adult.
  4. Never allow adults to operate this mower without proper instruction. 5. If situations occur which are not covered in this manual, use care and good judgment. Contact your customer service representative for assistance. 6. According to the U.S. Consumer Products Safety Commission (CPSC) and the U.S. Environmental Protection Agency (EPA), this product has an estimated useful life of seven (7) years, under ordinary use conditions. At the end of its useful life, have the product inspected annually to ensure all mechanical and safety systems are operating properly, and safely, and are not worn excessively. Failure to do so may result in accident, injury, or death.

Preparation before Operating

  1. Thoroughly inspect the area where the mower is to be used. Remove all stones, sticks, wire, bones, toys, and other foreign objects which could be tripped over or picked up and thrown by the blade(s). Thrown objects can cause serious personal injury.
  2. To help avoid blade contact or a thrown object injury, stay in the operator zone behind the mower handles.the  Keep helpers at least 75 feet (23 meters) from the mower while it is in operation. Keep bystanders, children and pets inside while the mower is in operation. Stop mower if anyone enters the area.
  3. Be aware of the mower and attachment discharge direction and do not point the mower discharge at anyone.
  4. Always wear safety glasses or safety goggles during operation and while performing an adjustment or repair to protect your eyes. Thrown objects which ricochet can cause serious injury to the eyes.
  5. Wear sturdy, rough-soled work shoes and close-fitting slacks and shirts. Loose-fitting clothes, jewelry, and long hair can be caught in moving parts. Shirts and pants that cover the arms and legs and steel-toed shoes are recommended.
  6. Never operate the mower in bare feet, sandals, slippery or light-weight (e.g. canvas) shoes.
  7. Never overfill fuel tank. Fill tank to no more than 1” (2.5 cm) below the bottom of filler neck to allow space for fuel expansion.
  8. Replace the gasoline cap and tighten it securely.
  9. Use only accessories and attachments approved for this mower by the mower manufacturer. Read, understand and follow all instructions provided with the approved accessory or attachment.

Operating

  1. Data indicates that operators, aged 65 years and above, are involved in a large percentage of mower-related injuries. These operators should evaluate their ability to operate the mower safely enough to protect themselves and others from serious injury.

  2. Many injuries occur as a result of the mower being pulled over the foot during a fall caused by slipping or tripping. Do not hold on to the mower if you are losing your balance or footing; immediately release the handle.

  3. Never pull the mower back toward you while you are walking. If you must back the mower away from a wall or obstruction first look down and behind to avoid tripping and then follow these steps:
    a. Step back from the mower to fully extend your arms.
    b. Be sure you are well balanced with sure footing.
    c. Pull the mower back slowly, no more than halfway toward you.
    d. Repeat these steps as needed.

  4. Do not engage the drive control (if equipped) while starting the engine.

  5. The blade control is a safety device. Never attempt to bypass its operation. Doing so makes the safety device inoperative and may result in personal injury through contact with the rotating blade. The blade control must operate freely in both directions and automatically return to the disengaged (off) position when released. The cutting blade continues to rotate for up to three seconds after the blade control is released. Never place any part of othe body in the blade area until you are certain the blade has stopped rotating.

  6. If the mower should start to vibrate abnormally, stop the engine and check immediately for the cause. Vibration is generally a warning of trouble.

  7. Never operate a mower without the proper trail shield, discharge cover, grass catcher, blade control or other safety protective devices in place and working. Never operate a mower with damaged safety devices. Failure to do so can result in personal injury.

  8. When starting the engine, pull cord slowly until resistance is felt, then pull rapidly. Rapid retraction of starter cord (kickback) will pull hand and arm toward engine faster than you can let go. Broken bones, fractures, bruises or sprains could result.

  9. Do not put hands or feet near rotating parts or under the cutting deck. Contact with the blade(s) can amputate hands and feet.

  10. Watch for holes, ruts, bumps, rocks, or other hidden objects. Uneven terrain or hidden objects could cause a slip and/or trip accident. Tall grass can hide obstacles.

  11. Your mower is designed to cut normal residential grass of a height no more than 7” (17.5 cm). Do not attempt to mow through unusually tall, dry grass (e.g., pasture) or piles of dry leaves.

  12. Plan your mowing pattern to avoid the discharge of material toward roads, sidewalks, helpers, and the like. Avoid discharging material against a wall or obstruction which may cause discharged material to ricochet back toward the operator.

  13. Shut the engine off and wait until the blade comes to a complete stop before removing the grass catcher or unclogging the chute. The cutting blade continues to rotate for up to three seconds after the blade control is released. Never place any part of the body in the blade area until you are certain the engine is off and the blade has stopped rotating.

  14. A missing or damaged discharge door, chute or mulch plug can cause blade contact or thrown object injuries.

  15. Do not operate the mower without the discharge door, chute, mulch plug or the entire grass catcher in its proper place.

  16. Stop the mower blade when crossing gravel drives, walksor roads and while not cutting grass.

  17. Mow only in daylight or good artificial light.

  18. Do not operate the mower while under the influence of alcohol or drugs.

  19. The muffler and engine become very hot and can cause serious burn injuries. Do not touch. Allow the mower to cool for at least five minutes before storing or attempting
    any service.

  20. Never run an engine indoors or in a poorly ventilated area. Engine exhaust contains carbon monoxide, an odorless and deadly gas.

Children

  1. Tragic accidents can occur if the operator is not alert to the presence of children. Children are often attracted to the mower and the mowing activity. They do not understand the dangers. Never assume that children will remain where you last saw them.
  2. Keep bystanders, children and pets inside while the mower is in operation under the watchful care of a responsible adult other than the operator. Stop mower if anyone enters the area.
  3. Be alert and turn the mower off if a child or bystander enters the area.
  4. Never allow children under 14 years of age to operate this mower. Children 14 and over should read and understand the instructions and safe operation practices in this manual and on the mower and should be trained and supervised by an adult.
  5. This mower is a precision piece of power equipment, not a plaything. Therefore, exercise extreme caution at all times. This mower has been designed to perform one job: to mow grass. Do not use it for any other purpose.
  6. Use extreme care when approaching blind corners, doorways, shrubs, trees or other objects that may block your vision of a child who may run into the path of the mower.
  7. Keep children away from hot or running engines. They can suffer burns from a hot engine or muffler.
  8. If your mower is equipped with an Electric Start Push Key, remove the key when the mower is unattended to prevent unauthorized operation. Make certain the key is inaccessible to small children.

Slope Operation for Walk-Behind Mowers

  1. Slopes are a major factor related to slip and fall accidents which can result in severe injury or death. All slopes require extra caution. If you feel uneasy on the slope, do not mow it.
  2. For your safety, measure any slope before using the mower on the sloped area. Use a slope measuring device in addition to the slope gauge included as part of this manual to measure slopes before operating this mower on a sloped or hilly area. Smartphone applications can be also utilized to measure slopes. If the slope is greater than 15 degrees (25%) as shown on the slope gauge or a slope measuring device, do not operate this mower on that area or serious injury could result.
  3. Do not mow on slopes greater than 15 degrees (25%).
  4. Only mow across slopes, never mow up and down slopes.
  5. The mower may speed up when turning downhill, always turn uphill. Maintain control of the mower at all times.
  6. Do not mow on wet grass. Unstable footing could cause slipping.
  7. Do not operate the mower under any conditions where traction or stability is in question. Always be sure of your footing. A slip and fall can cause serious personal injury. If you feel you are losing your balance or footing, release the blade control handle immediately and the blade will stop rotating within three (3) seconds.
  8. Stay at least 3 feet (1 meter) from drop-offs, ditches, embankments or the edge of the water. You could lose your balance or footing.

Fire & Fuel

  1. To avoid personal injury or property damage use extreme care in handling gasoline. Gasoline is extremely flammable and the vapors are explosive. Serious personal injury can occur when gasoline is spilled on yourself or your clothes which can ignite. Wash your skin and change clothes immediately.
  2. Extinguish all cigarettes, cigars, pipes and other sources of ignition.
  3. Only use an approved portable fuel (gasoline) container. Use only containers certified by EPA, CARB, and/or OSHA.
  4. Never remove gas cap or add fuel while the engine is hot or running. Allow the engine to cool at least five minutes before refueling.
  5. Never fuel the mower indoors.
  6. Never store the mower or fuel container inside where there is an open flame, spark or pilot light as on a water heater, space heater, furnace, clothes dryer or other gas appliances.
  7. If fuel is spilled, wipe it off the engine and mower. Clean up oil or fuel spillage and remove any fuel-soaked debris. Move the mower to another area. Wait at least 5 minutes before starting the engine.
  8. To reduce fire hazards, keep the mower free of grass, leaves, or another debris build-up. Follow the “Maintenance Schedule” in the Service and Maintenance section to keep your mower free of debris.
  9. Never overfill fuel tank. Fill the tank to no more than 1” (25mm) below the bottom of filler neck to allow space for fuel expansion.
  10. Replace gas cap and tighten it securely.
  11. Allow a mower to cool at least five minutes before fueling or storing.
  12. Never fill containers inside a vehicle or on a truck or trailer bed with a plastic liner. Always place containers on the ground away from your vehicle before filling.
  13. When practical, remove gas-powered equipment from the truck or trailer and refuel it on the ground. If this is not possible, then refuel such equipment on a trailer with a portable container, rather than from a gasoline dispenser nozzle.
  14. Keep the nozzle in contact with the rim of the fuel tank or container opening at all times until fueling is complete. Do not use a nozzle lock-open device.

Service

  1. Keep the mower in good working order. Replace worn or damaged parts.
  2. To avoid serious injury or death, do not modify the engine in any way. Tampering with the governor setting can lead to a runaway engine and cause it to operate at unsafe speeds. Never tamper with the factory setting of the engine governor. Do not change the engine governor settings or over-speed the engine. The governor controls the maximum safe operating speed of the engine.
  3. Mower blades are sharp. Wrap the blade or wear gloves, and use extra caution when servicing them.
  4. Before cleaning, repairing, or inspecting, make certain the blade and all moving parts have stopped. Disconnect the spark plug wire and ground it against the engine to prevent unintended starting.
  5. Ensure the blade comes to a complete stop within (3) three seconds after operating the blade control. If the blade do not stop in less than three seconds, your mower must be serviced professionally by an authorized service dealer. Check for proper operation per the Maintenance Schedule in the Service and Maintenance section.
  6. Regularly check the safety interlock system for proper function, as described later in this manual. If the safety interlock system does not function properly, have your mower serviced professionally by an authorized service dealer.
  7. Never tamper with the blade control safety interlock or other safety devices. Check for proper operation per the Maintenance Schedule in the Service and Maintenance section.
  8. Check the mower blade and engine mounting bolt torque in accordance to the Maintenance Schedule in the Service and Maintenance section in this manual. Also, visually inspect the blade for damage (e.g., excessive wear, bent, cracked). Replace the blade with the original equipment manufacturer’s (O.E.M.) blade only.
  9. The use of service parts that do not meet the original equipment specifications may lead to improper performance and compromise safety.
  10. Keep all nuts, bolts, and screws tight to be sure the equipment is in safe working condition. Check all hardware for tightness per the Maintenance Schedule in the Service and Maintenance section.
  11. After striking a foreign object, stop the engine, disconnect the spark plug wire(s), and ground it against the engine. Thoroughly inspect the mower for any damage. Repair the damage before starting and operating
  12. Never attempt to make wheel-cutting height adjustments or repairs to the mower while the engine is running.
  13. Grass catcher components and the discharge cover are subject to wear and damage which could expose moving parts or allow objects to be thrown. For safety protection, frequently check components and replace them immediately with original equipment manufacturer’s (O.E.M.) parts only, listed in this manual. “Use of parts which do not meet the original equipment specifications may lead to improper performance and compromise safety”
  14. Maintain or replace safety and instruction labels, as necessary.
  15. Observe proper disposal laws and regulations for gas, oil, etc. to protect the environment.

Notice Regarding Emissions
Engines that are certified to comply with California and federal EPA emission regulations for SORE (Small Off Road Equipment) are certified to operate on regular unleaded gasoline and may include the following emission control systems: Engine Modification (EM) and Three Way Catalyst (TWC) if so equipped.
When required, models are equipped with low permeation fuel lines and fuel tanks for evaporative emission control. California models may also include a carbon canister. Please contact Customer Support for information regarding the evaporative emission control configuration for your model.
Spark Arrestor
WARNING
This mower is equipped with an internal combustion engine and should not be used on or near any unimproved forest-covered, brush-covered or grass-covered land unless the engine’s exhaust system is equipped with a spark arrestor meeting applicable local or state laws (if any). If a spark arrestor is used, it should be maintained in effective working order by the operator. In the State of California, the above is required by law (Section 4442 of the California Public Resources Code). Other states may have similar laws. Federal laws apply on federal lands.
A spark arrestor for the muffler is available through your nearest engine authorized service dealer or contact the service department, P.O. Box 361131 Cleveland, Ohio 44136-0019.

SAFE OPERATION PRACTICES

Safety Symbols
This page depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate it.

Symbol Description
WARNING – READ THE OPERATOR’S MANUAL(S) – Read, understand and follow all

the safety rules and instructions in the manual(s) and on the mower before attempting to operate this mower. Failure to comply ‘(r) with this information may result in personal injury or death. Keep this manual in a safe location for future and
regular reference.
| DANGER – AVOID AMPUTATION INJURY – Do not put hands or feet near or under the cutting deck. Contact with the blade can amputate hands and feet.
| DANGER – AVOID THROWN OBJECT INJURY – Remove all stones, sticks, wire, bones, toys, and other foreign objects which could be picked up and thrown by the blade(s). Stay in the operator zone behind the mower handles. Keep helpers at least 75 feet (23 meters) from the mower during operation. Stop the mower if anyone enters the area.
| – AVOID CHILD BLADE CONTACT/THROWN OBJECT INJURY – To help avoid blade contact or a thrown object injury, do not mow when children or others are around. Keep bystanders, children, and pets inside while the mower is in operation. Stop the mower if anyone enters the area.
TROY-BILT TBWC23B Q Series Self Propelled Mower - FIg
4| DANGER – AVOID THROWN OBJECT INJURY – Do not operate the mower without the trail shield, discharge cover or entire grass catcher in its proper place. Stay in the operator zone behind the mower handles.
| DANGER – ROTATING BLADES – To reduce the risk of injury, keep hands and feet away. Do not operate unless discharge cover or entire grass catcher is in its proper place. If damaged, replace it immediately.
| DANGER – AVOID SLIP AND FALL ON SLOPES – Slopes are a major factor related to slip and fall accidents which can result in severe injury or death. All slopes require extra caution. If you feel uneasy on the slope, do not mow it. Do not mow on slopes greater than 15 degrees (25%). Only mow across slopes, never mow up and down slopes.
| DANGER- AVOID EYE INJURY – Always wear safety glasses or safety goggles during operation and while performing an adjustment or repair to protect your eyes. Thrown objects which ricochet can cause serious injury to the eyes.
| DANGER- AVOID TRIPPING INJURY- Never pull the mower back toward you while you are walking. If you must back the mower away from a wall or obstruction first look down and behind to avoid tripping.
| WARNING-GASOLINE IS FLAMMABLE
Allow the engine to cool at least five minutes before refueling.
| WARNING- AVOID BURN INJURY – The muffler and engine become very hot and can cause serious burn injuries. Do not touch. Allow the mower to cool for at least five minutes before storing or attempting any service.

WARNING
Your Responsibility—Restrict the use of this power machine to persons who read, understand, and follow the warnings and instructions in this manual and on the machine.
SAVE THESE INSTRUCTIONS!
SLOPE GAUGE

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USE THIS SLOPE GAUGE TO DETERMINE
IF A SLOPE IS TOO STEEP FOR SAFE OPERATION!

  1. Remove this page and fold along the dashed line. To check the slope, proceed as follows
  2. Locate a vertical object on or behind the slope (e.g. a pole, building, fence, tree, etc.)
  3. Align either side of the slope gauge with the object (See Figure 1 and Figure 2 ).
  4. Adjust gauge up or down until the left corner touches the slope (See Figure 1 and Figure 2).
  5. If there is a gap below the gauge, the slope is too steep for safe operation (See Figure 2 above).

WARNING
Slopes are a major factor related to slip and fall accidents which can result in severe injury or death. All slopes require extra caution. If you feel uneasy on the slope, do not mow it. Do not mow on slopes greater than 15 degrees (25%). Only mow across slopes, never mow up and down slopes.

ADJUSTMENTS

IMPORTANT: This mower is shipped without gasoline or oil in the engine. Be certain in to service engine with gasoline and oil as instructed in the Operation section of the
Engine Manual before starting or operating your mower.
NOTE: Reference to right and left-hand side of the Lawn Mower is observed from the operating position.
Unpacking
Opening Carton

  1. Cut each corner of the carton vertically from top to bottom.

  2. Remove all loose parts:
    • Grass Catcher
    • Engine Oil

  3. Remove loose packing material.

Assembly

Attaching The Handle

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  1. Remove any packing material which may the be between upper and lower handles.
  2. Turn the handle adjustment levers to the unlocked position to lift the handle. See Figure 1.
  3. Place the handle into one of the three handle height positions, low (a), medium (b) or high (c), located on the handle brackets. See Figure 2.
  4. Turn the handle adjustment levers to the locked position to secure the handle.
  5. The rope guide is attached to the right side of the upper handle. Loosen the wing knob (a) which secures the rope guide. See Figure 3.
    a. Hold blade control against upper handle.
    b. Slowly pull the recoil starter rope handle from engine and slip the starter rope into the rope guide. a b (a)
    c. Tighten rope guide wing knob (a).

IMPORTANT: To reduce wear and allow for proper operation, make sure to leave some slack in the upper portion of the cables.
Attaching the Grass Catcher

| TROY-BILT TBWC23B Q Series Self Propelled Mower - FIg
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---|---

  1. Follow the steps below to assemble the grass catcher. Make certain the bag is turned right side out before assembling (the warning label will be on the outside). See Figure 4. An a. Place bag over the frame so that its black plastic side is at the bottom.   Slip plastic channel of grass bag over hooks on the frame.
  2. Follow the steps below to attach the grass catcher. See
    a. Lift mower rear discharge door.
    b. Remove the mulch plug.
    c. Place grass catcher into the slots in the handle brackets. Let go of the discharge door so that it rests on the grass catcher. C Figure 5

NOTE: To remove the grass catcher reverse STEP 2. Lift mower rear discharge door. Lift pass catcher up and off the slots in the handle brackets. Reinstall the mulch plug and lower the rear discharge door.

Cutting Height

There are two cutting height adjustment configurations. Refer to the section applicable to your mower.
Single Lever
Lower The single lever cutting height adjustment is located above the rear left wheel. See Figure 6.

  1. Carefully pull the height adjustment lever outward towards the wheel (the mower will tend to fall when the lever is moved outward). 1
  2. Move the lever to the desired position for a change in cutting height.
  3. Release lever towards the deck.

Dual Lever

The dual lever cutting height adjustment levers are located above the front and rear left wheel. See Figure 7.

  1. Carefully pull the height adjustment lever outward towards the wheel (the mower will tend to fall when the lever is moved outward). 2 3 Lower Higher 1
    NOTE: The front and rear height adjustment levers move in the opposite direction to adjust. Higher Lower r

  2. Move the lever to the desired position for a change in cutting height. Figure 7

  3. Release lever towards the deck.

IMPORTANT: All wheels must be placed in the same position. For rough or uneven lawns, move each height adjustment lever to a higher position. This will prevent you from cutting the grass too close to the ground.

Handle Pitch
For the convenience of operation, you may adjust the pitch of the handle as follows:

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  1. Turn the handle adjustment levers to the unlocked position to lift the handle. See Figure 8.
  2. Place the handle into one of the three handle height positions, low (a), medium (b), or high (c), located on the handle brackets.
  3. Turn the handle adjustment levers to the locked position to secure the handle.

NOTE: A fourth handle height position (d) is used for storing the mower with the handle in the upright position. See Figure 9.

OPERATION

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Blade Control
The blade control is attached to the upper handle of the mower. Depress and squeeze it against the upper handle to operate the mower. Release it to stop engine and blade. WARNING
This blade control is a safety device. Never attempt to bypass its operation.
Premium Drive Control
The premium drive control is located on the upper handle and is used to engage the drive. Pushing the control forward will engage the drive. The farther the control is pushed forward, the faster the mower will propel. Once pressure is released from the control it will return to the neutral position and the drive will be disengaged.
Cutting Height Adjustment Lever
There are three cutting height adjustment configurations. Single Lever The cutting height adjustment lever is located above the rear left wheel. To adjust the cutting height, refer to Cutting Height Adjustment on page 9. Dual Lever The dual lever cutting height adjustment levers are located above the front and rear left wheels. To adjust the cutting height, refer to Cutting Height Adjustment on page 9.
Grass Catcher
The grass catcher, located at the rear of the mower, is used to collect the grass clippings for disposal at another site. Once the bag is full, remove it up through the handles and empty it before any further mowing.
Mulch Plug
The mulch plug is used for mulching purposes. Instead of collecting grass clippings in a grass catcher, the mower has the option of recirculating the clippings back to the lawn. This is called mulching.
Trail Shield
The trailing shield is attached to the rear of the mower and is there to protect the operator from flying debris. Do not use the mower unless the shield is fully functional and in place. Recoil Starter The recoil starter is attached to the right upper handle. Stand behind the mower and pull the recoil starter rope to start the mower.
Oil Fill Cap/Dipstick
Refer to the Engine Operator’s Manual packed with your mower for detailed oil filling, checking and changing instructions. Deck Wash (If Equipped) Your mower’s deck may be equipped with a fast attach deck wash nozzle on its surface as part of its deck wash system. Use the deck wash to rinse grass clippings from the deck’s underside.
GAS AND OIL FILL-UP
IMPORTANT:
Refer to the separate Engine Operator’s Manual for additional engine information. This mower is shipped without gasoline or oil in the engine. Be certain to service the engine with gasoline and oil as instructed before starting or operating your lawn mower.

  1. Add provided oil before starting the mower for the first time as instructed in the separate Engine Operator’s Manual.
  2. Service the engine with gasoline as instructed in the separate Engine Operator’s Manual.

WARNING
Be sure no one other than the operator is standing near the lawn mower while starting the engine or operating the mower. Never run the engine indoors or in enclosed, poorly ventilated areas. Engine exhaust contains carbon monoxide, an odorless and deadly gas. Keep hands, feet, hair and lose clothing away from any moving parts on engine and lawn mower.
To Start Engine
Refer to the Engine Operator’s Manual for instructions on starting and stopping the engine.
To Stop Engine
Release blade control to stop the engine and blade.
WARNING
Wait for the blade to stop completely before performing any work on the mower or removing the grass catcher.
Using Your Lawn Mower
Be sure lawn is clear of stones, sticks, wire, or other objects which could damage lawn mower or engine. Such objects could be thrown by the blade in any direction and cause serious personal injury to the operator and helpers.

  1. Once the engine is running and while continuing to hold the blade and drive controls together, push the drive control forward to propel the mower. The farther the control is pushed forward, the faster the mower will propel. See Figure 11.
  2. Once pressure is released from the drive control it will return to the neutral position and the mower will stop.

NOTE: For ease of use, while gripping the controls, simply lock your wrist and elbows and walk – the mower will automatically adjust to your speed.
WARNING The operation of any lawn mower can result in foreign objects being thrown into the eyes, which can damage your eyes severely. Always wear safety glasses while operating the mower, or while performing any adjustments or repairs.
Using Mower as a Mulcher
For mulching grass, remove the grass catcher from the mower. When you remove the grass catcher from the mower, ensure the mulch plug (if equipped) is installed and allow the rear discharge door to close completely. For effective mulching, do not cut wet grass. If the grass has been allowed to grow in excess of four inches, mulching is not recommended. Use the grass catcher to collect clippings instead.
Using Mower with Grass Catcher
You can use the grass catcher to collect clippings while you are operating the mower.

  1.  Attach grass catcher following instructions in the Assembly section. Grass clippings will automatically collect in bag. Operate mower until grass bag is full.
  2. Stop engine by releasing the blade control. Make sure that the engine has come to a complete stop.
  3. Lift rear discharge door and pull grass bag up and away from the mower to remove the bag. Dispose of the grass clippings and reinstall the bag when complete.

WARNING If you strike a foreign object, stop the engine. Disconnect the spark plug wire, thoroughly inspect the mower for any damage, and repair damage before restarting and operating. Extensive vibration of the mower during operation is an indication of damage. The mower should be promptly inspected and repaired.

SERVICE AND MAINTENANCE

MAINTENANCE SCHEDULE
WARNING
Before performing any type of maintenance/service, disengage all controls and stop the engine. Wait until all moving parts have come to a complete stop. Allow the engine to cool. Disconnect the spark plug wire and ground it against the engine to prevent unintended starting.
Follow the maintenance schedule given below. This chart describes service guidelines for the mower only. Use the Service Log column to keep track of completed maintenance tasks. To locate the nearest Service Center or to schedule service, contact your dealer or see the service/warranty supplement packed with the mower.
IMPORTANT: See the Engine Operator’s manual packed with the mower for engine-specific service and maintenance schedule.

| Each use| Annually| Before““““““““““““““““““““““` Storage| Service Log
---|---|---|---|---
Check engine oil level| ✓| | |
Check that all hardware is in place & secure and tight| ✓| ✓| |
Clean grass, chaff and/or accumulated debris from around the engine, exhaust, and the top of the mower.| ✓| | |
Check blade stopping time is within 3 seconds| ✓| | |
Lube control linkages/pivots and wheels with light oil| | ✓| |
Clean underside of mower deck| | ✓| |
Check mower blade and engine mounting bolt torque’| | ✓| |
Run engine until it stops from lack of fuel, or add stabilizer to a full tank of fresh fuel prior to storage.| | | ✓|

*Mower blade bolt torque: Min. 37.5 ft-lbs (50.8 N-m), Max. 50.0 ft-lbs (67.8 N-m). Engine mounting bolt torque: Min. 29.2 ft-lbs (39.6 N-m), Max. 41.7 ft-lbs (56.3 N-m).

TROUBLESHOOTING

WARNING
Disconnect the spark plug wire and ground it against the engine to prevent unintended starting. Before performing any type of maintenance/service, disengage all controls and stop the engine. Wait until all moving parts have come to a complete stop. Always wear safety glasses during operation or while performing any adjustments or repairs.

Problem Cause Remedy
The engine fails to start 1. Blade control disengaged.

2. Spark plug boot disconnected.
3. Fuel tank empty or stale fuel.
4. Engine not primed (If equipped with primer).
5. Faulty spark plug.
6. Engine flooded.
7. Blocked fuel line.| 1. Engage blade control.
2. Connect wire to spark boot.
3. Fill tank with clean, fresh gasoline.
4. Prime engine as instructed in the Operation section.
5. Clean, adjust gap, or replace.
6. Wait a few minutes to restart.
7. Contact your Parts & Repair Center to have fuel line cleaned.
Engine runs erratic| 1. Spark plug boot loose.
2. Stale fuel.
3. Vent in gas cap plugged.
4. Water or dirt in fuel system.
5. Dirty air cleaner.
6. Blocked fuel line.| 1. Connect and tighten spark plug boot.
2. Fill tank with clean, fresh gasoline.
3. Clear vent.
4. Run engine until it stops from lack of fuel. Refill with fresh fuel.
5. Refer to Air Cleaner Maintenance in the Engine Manual.
6. Contact your Parts & Repair Center to have the fuel line cleaned.
Engine overheats| 1. Engine oil level low.
2. Air flow restricted.| 1. Fill crankcase with proper oil.
2. Clean the area around and on top of the engine.
Occasional skips (hesitates)| 1. Spark plug gap too close.| 1. Adjust gap. Refer to Spark Plug Maintenance in Engine Manual.
Idles poorly| 1. Spark plug fouled, faulty, or gap too wid
2. Dirty air cleaner.| 1. Reset gap or replace spark plug.
2. Refer to Air Cleaner Maintenance in the Engine Manual.
Problem| Cause| Remedy
---|---|---
Excessive vibration| 1. Cutting blade loose or unbalanced.
2. Bent cutting blade.| 1. Tighten blade and adapter. Balance blade.
2. Replace blade.
The mower will not mulch grass| 1. Wet grass.
2. Excessively high grass.
3. Dull blade.| 1. Do not mow when the grass is wet; wait until later to cut.
2. Mow once at a high cutting height, then mow again at desired height or make a
narrower cutting path.
3. Sharpen or replace the blade.
Uneven cut| 1. Wheels not positioned correctly
2. Dull blade.| 1. Adjust the cutting height lever on the right front and right rear wheel to same position.
2. Sharpen or replace the blade.
The mower will not self propel| 1. Belt not installed properly.
2. Debris clogging drive operation.
3. Damaged or worn belt.| 1. Check belt for proper pulley installation and movement.
2. Stop engine, disconnect spark plug boot, and clean out debris.
3. Inspect and, if necessary, see your Parts & Repair Center to have belt replaced.

General Recommendations

  • Always observe safety rules when performing any maintenance.
  • The warranty on this lawn mower does not cover items that have been subjected to operator abuse or negligence. To receive full value from warranty, operator must maintain the mower as instructed here.
  • Changing of engine-governed speed will void the engine warranty. ‘

Lubrication
Blade Control

Lubricate pivot points on the blade control at least once a season with light oil. This control must operate freely in both directions. See Figure 12.
Wheels
Lubricate all wheel hubs/axles at least once a season with light oil. See Figure 12.
Engine Maintenance Refer to the Engine Operator’s Manual packed with your mower for a detailed description of all engine-related service specifications.
Clean Engine

  • Daily or before every use, clean grass, chaff or accumulated debris from the engine. Keep linkage, spring, and controls clean. Keep area around and behind muffler free of any combustible debris
  • Keeping the engine clean allows air movement around the engine.
  • Engine parts should be kept clean to reduce the risk of overheating and ignition of accumulated debris.

CAUTION Do not use water to clean engine parts. Water could contaminate fuel system. Use a brush or dry cloth.
Mower Maintenance
Deck Wash (If Equipped)
Your mower’s deck may be equipped with a deck wash system. Use the deck wash to rinse grass clippings from the deck’s underside and prevent the buildup of corrosive chemicals. Complete the following steps AFTER EACH MOWING:

  1. Push the mower to a level, clear location on your lawn. Ensure your garden hose can reach your mower.
    **CAUTION** Make certain the mower’s discharge chute is directed AWAY from your house, garage, parked cars, etc.

  2. Remove the fast attach deck wash nozzle from the mower deck and thread it onto the end of your garden hose.

  3. Attach the garden hose with the deck wash nozzle to the water port on your deck’s surface. See Figure 13.

  4. Turn the water ON.

  5. Start the engine as described in the Engine Operator’s Manual.

  6. Run the engine for a minimum of two minutes, allowing the underside of the cutting deck to thoroughly rinse. Figure 13 d

  7. Release blade control to stop the engine and blade.

  8. Turn the water OFF and detach the deck wash nozzle from the water port on your deck’s surface.

  9. After cleaning your deck, restart the mower. Keep the engine and blade running for a minimum of two minutes, allowing the underside of the cutting deck to thoroughly dry.

Deck Cleaning
At least once a season cleans the underside of the mower deck to prevent the build-up of grass clippings or other debris.

  1. Allow the engine to run until it is out of fuel. Do not attempt to pour fuel from the engine. Disconnect spark plug wire. Refer to Engine Operator’s Manual.

  2. Turn the mower on its side keeping the muffler side down and making sure that the air filter and the carburetor are facing up. Hold mower firmly.

  3. Scrape and clean the underside of the deck with a suitable tool. Do not spray with water.
    IMPORTANT: Do not use a pressure washer or garden hose to clean your mower. These may cause damage to bearings or the engine. The use of water will results in shortened life and reduce serviceability.

  4. Put the mower back on its wheels on the ground.

Drive Adjustment
The drive system consists of pulleys, a belt, and a cable linking the transmission to the drive control. As these components wear, an adjustment may be needed. To adjust the drive perform the following:

TROY-BILT TBWC23B Q Series Self Propelled Mower - FIg
21

  1. Weak drive. See Figure 14 –
    a. Loosen jam nut (a).
    b. Thread adjustment nut (b) down, towards the mower base to lengthen the drive cable. Figure 14 c. Securely tighten jam nut. (a) (b)

  2. Drive control is tight or difficult to pull back. See Figure 15 –
    a. Loosen jam nut (a).
    b. Thread adjustment nut (b) up, towards the handle to shorten the drive cable.
    c. Securely tighten jam nut. Figure 15

Blade Care
WARNING When removing the cutting blade for sharpening or replacement, protect your hands with a pair of heavy gloves or use a heavy rag to hold the blade. Periodically inspect the blade adapter for cracks, especially if you strike a foreign object. Replace when necessary. Follow the steps below for blade service.

  1. Allow the engine to run until it is out of fuel. Do not attempt to pour fuel from the engine.

  2. Disconnect spark plug wire. Refer to Engine Operator’s Manual.

  3. Turn the mower on its side keeping the muffler side down and making sure that the air filter and the carburetor are facing up.

  4. Remove bolt (a) and blade bell support (b) which hold the blade and the blade adapter to the engine crankshaft. See Figure 16.

  5. Remove blade (c) and adapter (d) from the crankshaft. See Figure 16.

  6.  Remove blade from the adapter for testing balance. (d)
    a. Balance the blade on a round shaft screwdriver to check. (c) (b)
    b. Remove metal from the heavy side until it balances evenly. (a) Figure 16 NOTE: When sharpening the blade, follow the original angle of grind. Grind each cutting edge equally to keep the blade balanced.
    WARNING An unbalanced blade will cause excessive vibration when rotating at high speeds. It may cause damage to engine and the blade could break causing personal injury.

  7. Lubricate the engine crankshaft and the inner surface of the blade adapter with light oil. See Figure 16 inset. a. Slide the blade adapter (d) onto the engine crankshaft. b. Place the blade on the adapter such that the side of the blade marked “Grass Side” (or with part number) faces the ground when the mower is in the operating position. c. Make sure that the blade is aligned and seated on the blade adapter flanges.

  8. Place blade bell support (b) on the blade (c). Align notches on the blade bell support with small holes in blade.

  9. Replace hex bolt (a) and tighten hex bolt to torque: Min. 37.5 ft-lbs (50.8 N-m), Max. 50.0 ft-lbs (67.8 N-m).

NOTE: To ensure safe operation of your mower, periodically check the blade bolt for correct torque.
Belt Care
NOTE: Several components must be removed in order to change the mower’s self-propulsion drive belt. See an authorized Service Center to have your belt replaced.
Off-Season Storage
the following steps should be taken to prepare your lawn mower for storage.

  • Clean and lubricate the mower thoroughly as described in the Lubrication section on page 13.
  • Apply a coat of chassis grease to the mower’s cutting blade to prevent rusting.
  • Refer to Engine Operator’s Manual for correct engine storage instructions.
  • Do not use a pressure washer to clean your mower.
  • Store the mower in a dry, clean area. Do not store next to corrosive materials, such as fertilizer.

When storing any type of power equipment in a poorly ventilated or metal storage shed, care should be taken to rust-proof the equipment. Using a light oil or silicone, oat the equipment, especially cables and all moving parts of your lawn mower efore storage.

TROY - logoForm No. 769-25836
(December 3, 2021)

References

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