Panasonic NH-EH90JD1WA Heat Pump Tumble Dryer User Manual

: June 10, 2024
: Panasonic

Panasonic NH-EH90JD1WA Heat Pump Tumble Dryer

Product Information

Specifications:

Model: NH-EH90JD1WA, NH-EH90JD1WM, NH-EH10JD1WA, NH-EH10JD1WM, NH-EH10JD1WS
Rated Voltage: 220 V – 240 V
Rated Frequency: 50 Hz
Rated Input Power: 750 W
Refrigerant: R134a (310g)
Dimensions: Not specified
Net Weight: 50 kg
Rated Drying Capacity: 9.0 kg – 10.0 kg

Product Usage Instruction

User Manual:
Heat Pump Tumble Dryer (Household)

Instructions for Use:

Use Method:
Follow the instructions in the manual carefully for correct usage of the product.
Drying Rack Program Overview:
Refer to page 19 of the manual for information on the drying rack program.

Maintenance and Service:

Maintenance and Service:
Refer to page 21 of the manual for maintenance and service instructions.

If Necessary:
If the clothes drying effect is not good, refer to page 26 for troubleshooting tips. For error codes.

FAQ

Q: What should I do if the dryer does not start up?

A: Stop using it immediately, unplug the dryer, and contact Panasonic for inspection and repair.

Q: Can I place the dryer in a humid environment?

A: No, do not place the dryer in humid places as it may cause electric shock or fire hazards.

Q: What should I do if there is an abnormal noise during the operation?

A: Stop using the dryer, unplug it, and contact Panasonic for inspection and repair.

Q: How should I clean the filters and heat exchanger?

A: Refer to cleaning the filters and heat exchanger.

Model

NH-EH90JD1WA(NZ)
NH-EH10JD1WA(NZ)
NH-EH90JD1WM
NH-EH10JD1WM
NH-EH10JD1WS

Specifications

Thank you very much for purchasing our products!

Please read this manual carefully before using the product so that it can be used correctly.
Please make sure to read the “Safety information” (pages 2~7) before using to ensure safe use.
This manual is subject to technical changes without notice.
Please keep this manual properly.
This dryer contains reusable materials, so please provide support for proper disposal or recycling upon end of life, to protect the environment.

Safety information

To prevent problems before they occur and ensure no injury or property damage to users and others, the issues that must be observed in terms of safety are described as follows:

Ignoring instructions with the below symbols may cause the following consequences.

Warning
May cause serious personal injury

Attention
May cause personal injury and damage to articles

The instructions are required to be observed and understood as per the following symbols.
- This symbol indicates prohibited operations.
- This symbol indicates operations that must be observed.

Please stop using it immediately when the following situations occur. Remove the power plug and contact Panasonic for inspection and repair!

This dryer does not start up even after the power is turned on.
There is an abnormal noise when this dryer is running.
There is a burning smell.

Smoke, fire and electric shock may occur.

Keep away from sources of ignition such as lit candles, incense and cigarettes!
It may cause fire or deformation.

Warning

During use

Be sure to remove the power plug from the socket when not in use!
This dryer may be damaged by a lightning strike in case of violation of the requirement.

Please do not place this dryer in humid places such as a bathroom or position exposed to wind and rain!
Violation of the requirement may cause electric shock, fire, failure deformation, etc.

Do not put clothes containing chemicals such as kerosene, gasoline, light gasoline, thinner and alcohol or stained by such chemicals!

Oil-affected items can ignite spontaneously, especially when exposed to heat sources such as a tumble dryer. The items become warm, causing an oxidation reaction in the oil. Oxidation creates heat. If the heat cannot escape, the items can become hot enough to catch fire. Piling, stacking or storing oil-affected items can prevent heat from escaping and so create a fire hazard.
If it is unavoidable that fabrics that contain vegetable or cooking oil or have been contaminated by hair care products be placed in a tumble dryer they should first be washed in hot water with extra detergent – this will reduce, but not eliminate, the hazard.
Do not accumulate lint or cotton flock around this dryer.
Violation of the requirement may cause a fire.

Do not spray water directly on parts of the dryer during cleaning and maintenance!
Violation of the requirement may lead to short circuit and electric leakage.

Power supply · Electrical cord

Please separately use a single-phase two-pole grounded power socket rated at a voltage of AC 220-240V and a current of 10A or more!
If the power socket is shared with other electrical appliances, a fire may be caused due to heat.
The power plug must be completely inserted!
If the insertion is not complete, electric shock or heat may be caused.
- Do not use damaged power cords or a loose socket.
Dust and so on should be removed from the power plug regularly.
If dust and water scale accumulate on the plug, this will lead to the degradation of the moisture-proof insulation function and may therefore cause a fire.
Please wipe with a dry cloth after removing the power plug.
Please avoid actions that may damage the power cord and power plug (Do not cause damage; do not process; keep away from thermal appliances; do not bend, twist, stretch, press with weight or bundle excessively)
Continued use in a damaged state may result in electric shock, short circuit, or fire.
Please consult Panasonic for the repair of the power cord or plug.
Always remove the power plug from the socket when maintaining, cleaning or moving this dryer!
Violation of the requirement may cause electric shock or injury.
Do not touch the power plug with wet hands!
Violation of the requirement may cause electric shock.

To prevent injuries

Do not disassemble, repair or modify the dryer body without permission!
Violation of the requirement may lead to fire, abnormal operation, then injury.
- Please consult Panasonic for repair.
Prevent kids from entering the drum, please absolutely prohibit kids from climbing or peering inside the drum. It is strictly forbidden to put living things into this dryer.
Do not touch the drum or the clothes inside until the drum has come to a complete stop!
Even if the rotation is slow, the clothes could get entangled with your hands and potentially cause harm. It is especially vital to prioritise the safety of children.
Do not put your hands and feet under the bottom of this dryer!
Violation of the requirement may result in injury.
Remove articles such as lighters and matches from pockets before drying clothes.
This electrical appliance is not designed for use by persons with physical, sensory mentally impaired or mental
deficiencies (including children), or persons lacking experience and knowledge unless supervision or guidance is given by a person who can ensure their safety. It is necessary to prevent children from playing with this product.
Violation of the requirement may cause fire or lead to injury.
Do not pull on the electrical cord when pulling out the power plug, please grasp the plug by hand and pull it out!
Violation of the requirement may cause electric shock or fire due to a short circuit.
Do not use it if the socket hole is loose or if the power cord or plug is damaged!
Violation of the requirement may cause electric shock or fire due to a short circuit.
- Please contact Panasonic for maintenance.
If the power cord or power plug is damaged, or if the hole on the power socket is loose, please stop using it immediately and contact a professional for replacement.
Poor contact may lead to hazards such as electric shock, electric leakage or fire.
This product applies to 220-240V only. To ensure your safety, it is required to use a three-pin socket and take care to check and ensure that your socket is properly and reliably grounded.
There is a risk of electric shock when a fault or electric leakage occurs.

Attention

During use

Ensure that no clothes are entrapped by the dryer door when closing the door! Please make sure to remove loose threads and foreign objects from the door gasket!
Violation of the requirements may affect the drying effect because the door is not closed tightly.
Do not remove the clothes from the drum in the process of the drying operation. Do not touch metal parts such as the drum, the inside of the dryer door, or metal buttons on the clothes if it is necessary to manually turn the clothes over during the drying process.
There is a risk of burns.
In case of end-of-life disposal of this dryer, remove the dryer door!
Violation of the requirement may cause children to be trapped in the drum.

To prevent injury

Do not climb on this dryer or place fragile articles on this dryer!
Violation of the requirement may cause personal injury due to deformation or breakage, and the vibration during operation may cause falling and damage to the placed articles.
It is forbidden to put the following clothes into this dryer for drying.
- Do not use this dryer to dry clothes containing foam rubber or similar rubber material.
- Do not use this dryer if chemicals are used to clean clothes.
- Do not dry clothes that are still wet and have water dripping from them.
- Do not dry clothes that have not been washed.
Please avoid hitting glass parts with hard objects to prevent the glass from shattering and causing injury.

Name of parts

Accessories
Please make sure that all accessories of this dryer are complete.

(*) The warranty card is applied for the Malaysia & New Zealand market. An Electronic Warranty is applied for the Singapore market.

Installation placement

Handling
When the product is installed or moved, it must be handled by more than 2 adult persons. – When the product is handled in an inclined state, one person should stand at the rear of this machine to hold the protruding part of the top plate, and the other person should grasp the opening of the drum after opening the door in the front, as shown in the diagram. The inclination angle should not exceed 12°, and only backward inclination is allowed, otherwise, residual water may overflow.

Attention
After the handling is completed, please let this dryer stand for at least one hour before connecting the power supply, otherwise the heat pump may be damaged.

Stacking installation

This dryer can be stacked with selected Panasonic washing machines.
It is necessary to assemble a Panasonic stacking kit (N-SK4) when this dryer is stacked for use, and please contact Panasonic to purchase it if needed.

Attention

If the Panasonic stacking kit is not installed, it is prohibited to stack the product.
When the product is stacked for installation, do not use the dryer on a platform above the ground to prevent falling.
To prevent excessive electric cord load from causing danger, do not use high-power electrical appliances at the same time.

Installation placement and product dimensions
Make sure that there is enough space for this dryer.

Please confirm you have the required dimensions for installation.
- The width of the required space should be at least 64 cm. This dryer requires at least 2.5 cm of clearance on the lateral sides, at least 2.5 cm on the top, and at least 5 cm on the back side, with clear space in front.
Remember to insert the power plug into a separate home-dedicated socket and ensure that the socket is positioned in such a way that the plug can be easily pulled out.

Attention

Please install this dryer on a flat and solid surface to avoid excessive vibration and noise. When this dryer is placed on a platform above the ground surface, please ensure that it is placed firmly to prevent it from falling.
Do not install this dryer in places where it is subject to direct sunlight or may freeze in winter.
Do not place carpets or other objects on the bottom of this dryer to avoid blocking the opening of the bottom.
Pay attention to not letting the metal parts of the dryer case contact with the metal plates of furniture, stainless steel plates of a kitchen sink or other electrical appliances.
Before using this dryer, all packaging (including the foam pad under the package) must be removed, otherwise it will cause damage during use.
The nameplate indicates the rated power standard of this dryer.
Please confirm whether the power supply in your home meets this specification.
Never insert the power plug of this dryer into an extension cord or multi-pin socket.
The lint trap has to be cleaned frequently, if applicable.

Installation

Panasonic is not responsible for the accidents or damages caused by the failure to install, inspect and test-run this dryer by the following methods.

Drain hose connection

This dryer stores condensed water in the condensed water box by default (please refer to page 21), or the user can connect a drain hose to drain the condensed water directly as needed. After connecting the drain hose, please confirm that the drainage outlet is inserted into the appropriate drainage outlet.
Please follow the instructions below for operation to prevent water leakage. If you have any questions, please dial our service hotline for more information.

Pull the drain hose out of the hole (A).
Plug the short hose into the (B) pillar and make it fixed.
After the hose (long drainage hose) in accessories is connected to the hole (A) and inserted into the bottom, put the other end of the attached hose into the drainage outlet.

Attention

When connecting the drain hose, please make sure that the highest point of the hose does not exceed the top cover of the product.
Install the supplied drain hose in such a way that the end is inserted into a floor drain or other drainage outlet for direct water drainage.
The end of the drain hose should not be submerged in water; water from the outside may flow back into the product.
Water leakage may occur if the pipe is not fully connected to hole (A) or if there is a loose connection.

Post-installation inspection

Level adjustment

When the four feet stand on the ground, this dryer must be level and balanced without swaying.
By adjusting the height of the foot, the level can be adjusted with a level meter. (Place the level meter in the left and right, front and back positions)
Adjust the height of the foot (4 places) by turning in the direction as shown in the figure.
- The level meter is not provided as an accessory.

Installation confirmation
Confirm the following points:

Installation site
Whether the product is installed on a flat and solid surface?Whether there is any vibration during operation?
Adjustment foot assembly
Whether it is securely installed?
Power cord connection
Whether separate socket rated 10A and 220-240V
AC is used?

Post-installation test run
Perform the following operations without clothes in the drum.

Insert power plug.
Close the dryer door.
Press the “Power” button to turn on the dryer, then press the “Start/Pause” button. (Confirm whether there is any abnormal noise, whether the connection is loose and whether the dryer is operating normally)

Description of the operation panel

Power
- Press this button to turn the power on and off. If the dryer is idle for 5 minutes after being powered on, the power will be turned off automatically.
- When this dryer is running, press and hold the power button (for about 3 seconds) to shut down.
Start/Pause
Press this button to start or pause the program.
Easy Iron
- Press this button to set the Easy Iron function.
- Press this button to enable or disable the Easy Iron function, while the indicator light is constantly on or off.
- After selecting the Easy Iron function, when the dryer has finished drying, the screen shows End. If the user does not take out the clothes, the dryer runs intermittently to rotate the drum, reducing the wrinkles formed by the long-term piles.
Timer
This button is for adjusting the drying time.
Program/Mode
Press the and to choose the program that suits your needs. When a program is selected, it flashes.
Preset
Preset is available to set the end time of the program. In standby mode, press the button to enter the Preset setting state, then press the button to select the desired Preset time.
Dry Level
- Press this button repeatedly to select the dryness level.
- The higher the number of Dry Levels, the drier the clothes (1 for ironing, 2 for ready-to-wear, 3 for storage).
- Ironing: the fabric has a certain humidity, it is suitable for manual ironing after it is taken out.
- Ready-to-wear: the fabric is dry and suitable for wearing or use. Storage: the fabric is completely dry and suitable for cabinet storage.
Remaining time indication
It shows the approximate time left before the program ends.
- Subject to the influence of factors such as the type of clothes, temperature conditions and program selection, the time displayed during operation may be changed at any time, and the actual running time may be slightly different from the displayed time.
Status indicator
The following icons are displayed by indicator lights and cannot be selected.
Child lock
While powered on, press and hold the “Dry Level” for 3 seconds, and you can enable the child lock function. The child lock indicator light is constantly on to show that the function is turned on, and buttons other than the power button will remain locked. Even while powered off, it also remains locked. While powered on, press and hold the “Dry Level” for 3 seconds at any time, you can unlock it.

Pre-operation inspection

First-time use
Please check the following items when the dryer is operated for the first time or the dryer is not used for a long time:

Connect the power supply.
If a drain hose is used, make sure that the drainage outlet of the drain hose is inserted into the appropriate drainage outlet.

Sorting clothes
It is easier to choose the most suitable program and achieve the best drying effect after the clothes are sorted.

Confirm the label on the clothes or refer to the corresponding clothes instructions of each program and sort the clothes for drying to avoid damage to the clothes.
Please “dry only” the clothes of the same fabric and texture. (If clothes of different thicknesses or multi-layer fabrics are being dried at the same time, the drying effect of clothes will be different.)

Preparing clothes
Inspection of clothes (clothes with non-drying marks should not be placed in the dryer)

Please check the pockets of the clothes and remove sharp objects such as hairpins and screws, etc.
Violation of the requirement will damage the clothes.
Please tie the straps of articles such as aprons and pillowcases tightly, and if there are zippers or hard ornaments on the clothes, please zip them up and turn them inside out.
Violation of the requirement will damage the clothes.
Please separate clothes that fade easily. (Prevent mutual staining)
Clothes in red or dark blue etc.
Jeans, etc.
It is recommended to use the drying rack for clothes that are prone to pilling.

Operation method

Tips on clothes care

Fold the clothes into a shape that will fit the dimension inside the drum and place the clothes flatly into the drum.
When there are too many pieces of clothing, it is necessary to change the orientation of each piece of clothing to make the overall thickness even.

If clothes shrink
Pull the clothing to its original size and lay it flat on an ironing board. Use a pin to hold it in place to maintain its size and shape. Then spray steam on the clothing with an iron and allow to dry naturally.

Open the dryer door, then put the clothes into the drum.
- For more effective drying, do not stuff lumpy clothes into the drum in one pile.
- To identify clothing for sorting and preparing to be dried, please refer to pages 15 and 20.
Close the dryer door, then press the “Power” button.
Attention
Make sure that the clothes are not caught by the dryer door.
Attention
Please do not put too much clothing in the drum.
- Too much clothing may affect the drying effect.
Select the program you need.
- The display will show the default running time.
  Touch the “Dry Level” button when you need to select the Dry Level and select the Dry Level you need.
- Please refer to pages 19 and 20 to select a suitable drying program.
Select additional functions and other settings.
- Please refer to pages 13 and 14 for a description of additional functions such as child lock, Easy Iron etc., and other settings.
- For more detailed information on the functions and running time of each program.
Press the “Start/Pause” button to start running.
A beep sounds and the operation ends.
- After the drying operation is completed, the display indicates “End”, and some programs will operate automatically to rotate the clothes. At this time, you can also remove the clothing from the dryer.

Attention
Please take out the clothing promptly. Do not leave the clothes in the drum for a long time after the program is finished, as this may lead to deformation and wrinkling of the clothes.

Instructions for use

Drying rack

When you choose the Wool program, it is required to use the drying rack, otherwise, it may cause pilling or shrinkage of wool clothes.
The drying rack can also dry clothes and shoes that are prone to pilling or not suitable for rotation and can be used for Warm Air and Cool Air.

Installation steps

Place the drying rack in the hole (①) as shown in the figure and hang it on the hook (②) on the top of the door.
Note: Before using the dryer for the first time, remove the sponge and tape from the hook(②).

Attention

The actual operation time may differ slightly from the displayed time.
During program operation, the displayed time may vary depending on the weight of the clothes, the humidity and the ambient temperature until the end of the operation.
Depending on the program selected, different additional functions can be used together.
If a function that is not available is selected, an error warning tone will sound.
If you dry fully wet clothes in a way other than timed drying, the operating time may be extended.
Please do not put in clothes that exceed the maximum capacity.
Please select the “Down Jacket” program for down, otherwise the clothes may be damaged. After drying, gently beat them down to keep them fluffy and soft.
When bed sheets and other large laundry are dried, it is recommended to use the “Bedding” program. In case of situations such as clothes are wrapped into a ball or the centre is wet, please shake the clothes loose before drying.
For small quantities of clothes (less than 0.5 kg), it is recommended to use a “Timer” to adjust drying time.
Once the operation starts, except for the Easy Iron function, all other functions cannot be changed, please turn off the power and turn it on again.

Program Overview

Hygiene drying procedure is tested as per QB/T 5132-2017

For articles such as footwear and plush toys that cannot be turned over for drying, please put them on the drying rack and use a warm air heating program for drying.
Depending on the quantity of clothes, fabric, moisture content and ambient temperature, the actual time required for drying is different from the displayed time.

Maintenance and service

Condensed water box
Condensed water will be generated when drying clothes, and this dryer will automatically store condensed water in the upper condensed water box. If the indicator light flashes and reports U15 during the drying process, it indicates that the condensed water box is full, and the dryer will stop running. Please pull out the condensed water box, empty the box of water, then put the condensed water box back in place and press the power button to shut down and restart the dryer.

The condensed water box will not work after the installation of the drain hose.
When the power is turned on, the indicator light flashes for several times to remind the user to empty the water box.
Remove the condensed water from the condensed water box after each time of use.

Pull out the condensed water box.
Hold the rear part of the condensed water box and take it out carefully to prevent water spillage.
Pour out the condensed water from the condensed water box.
Put the condensed water box back in place and make sure it is properly secured.

Dryer case

For safety’s sake, please pull out the plug after turning off the power.
Please do not touch with wet hands.
- For the sake of safety, please do not touch the power cord plug board, etc. with wet hands.
Do not use volatile substances.
- Use of thinner, gasoline or bleach may cause discolouration of or damage to the product.
- Do not use synthetic detergent, benzene-containing detergent thinner, etc.
Do not spill water on the surface of the dryer.
- Do not clean the product directly with water, which may lead to electric shock and product failure.
Please clean the top of the dryer.
- Please use superfine fibre for cleaning.
- When the product is very dirty, please soak the superfine fibre in warm water, wring it out wipe the product, and avoid the use of detergent. (To prevent discolouration of the product, use a mild detergent and wipe with a clean dry cloth.)

Humidity sensor
Unplug the dryer before cleaning and clean the surface of the sensor (metal strip) inside the dryer with a soft cloth.

To ensure proper drying performance, please clean the surface of the sensor inside the feed opening regularly.
Dust accumulated on the sensor will interfere with the measurement of dryness and lead to an increase in drying time.

Warning
Do not use steel or other rough materials for cleaning.

Dryer door gasket
The following actions should be done at the end of each drying cycle:

Remove debris from the dryer door gasket.
The debris may make it impossible to close the door tightly.
Open the dryer door for ventilation and drying at the appropriate time.
Violation of the requirement may cause abnormal odor.

Warning
Do not remove the rubber parts from the door.

Cooling air inlet cleaning

If dust accumulates at the air inlet on the front side of the product, please clean it with a damp cloth.
- Accumulated dust will flow into the product, which may cause abnormal operation or fire, please clean the dust in a timely.

Upper filter screen
To reduce the drying time and save energy, please clean the upper filter before and after each drying cycle.

Internal filter and external filter

Open the door and pull the external filter upwards.
Open the external filter case and pull the internal filter upwards.
Each filter should first be cleaned with a brush, and then cleaned with water.
After the filter is dried, put the internal filter back into the external filter and reinsert it into the original position.
- To avoid damage, please pay attention to the directions when installing.
- The colour of the filter may change during use, which will not affect normal use.

Warning
Do not use the dryer without the filter!

When the dryer is powered on, the indicator light flashes for several times to remind the user to clean the filter in time.
When the indicator flashes and the dryer stops working during operation, please open the door to clean the filter screen, then press the start/pause button to restart the dryer.

Lower filter screen and heat exchanger
It is recommended to clean the lower filter once per week and the heat exchanger once per month. Extreme lint on the lower filter screen and heat exchanger will extend the drying time.

Open the heat exchanger cover on the lower part of the dryer. (Open the cover by pressing it with your hand and pulling it outwards)
Turn the snap-close counterclockwise to the unlocked position.
Pull out the handle assembly and clean the filter with a brush to remove the lint accumulated on the filter, etc.
Clean the surface of the dryer heat exchanger with a damp cloth or brush. The efficiency of the dryer can be substantially improved after removal of accumulated lint.

Warning

Do not clean the sharp surface of the heat exchanger directly with your hands, please wear protective gloves.
Applying pressure on the heat exchanger may cause deformation of the heat exchanger fins, but it does not affect use.
Please do not sprinkle water directly for cleaning.