Honeywell Home HE360 Whole House Humidifier Instruction Manual

October 30, 2023
Honeywell Home

Honeywell Home HE360 Whole House Humidifier

Honeywell-Home-HE360-Whole-House-Humidifier-PRODUCT

WELCOME
To the comfortable world of humidified air. When you use your humidifier, notice that your skin is not as dry, and that your scratchy throat and irritated nasal passages that aggravate allergies and asthma are steadily improving.
You have also taken the first step in reducing the zapping you create when you walk on your carpet and then touch your TV, computer, metal door knob or your pet. Your furniture and woodwork are also benefitting from the difference that humidified air makes.
Congratulations! You have just made a great investment in improving the comfort of your home.

Product Information: HE360 Humidifier

The HE360 Humidifier is a home appliance designed to increase the humidity levels in your living space. It comes with various accessories and features to ensure effective and efficient operation.

Included Accessories

  • Connecting and mounting hardware: Wire nuts (4), No. 8 sheet metal screws (18), Drain tube clamp, Feed tube mounting clamps (6), Brass inserts (2), Plastic compression rings (2)
  • Pressure switch
  • H6062 Humidistat
Quantity Accessory
1 bag Connecting and mounting hardware: Wire nuts (4)

No. 8 sheet metal screws (18) Drain tube clamp

Feed tube mounting clamps (6) Brass inserts (2)

Plastic compression rings (2)

1| Pressure switch
1| H6062 Humidistat

Suggested Tools and Accessories

Before starting the installation, make sure you have the necessary tools and accessories. These can be found in Table 1 of the user manual.

  • Tin snip.
  • Screwdriver.
  • Adjustable or open-end wrench.
  • Drill, punch or awl.
  • Level.
  • 18 gauge, two-strand thermostat wire, 20 ft (6.2 m).
  • 1/4 in. (6.35 mm) OD feed water tubing, 20 ft (6.2 m).
  • 1/2 in (12.7 mm) ID drain tubing, 10 ft (3.1 m).
  • Code-compliant 1/4″ water shut-off valve and fittings.

INSTALLATION

Preparing for the Installation
Be sure you have the required tools and accessories from Table 1 and in the Suggested Tools and Accessories list before beginning the installation.

Determining Best Location for Humidifier

CAUTION

  • Temperature and Static Pressure Hazard.
  • Can cause property or equipment damage.
  • Locate humidifier where ambient temperature is between 32°F (0°C) and 160°F (71°C).
  • Do not install humidifier where freezing temperatures could occur.
  • Be sure supply plenum static pressure is no greater than 0.4 in. wc and water pressure is no greater than 124 psi.

The user manual provides several installation location options, including horizontal return, highboy, lowboy, and more. Refer to Figure 1 in the manual for a visual representation of these options.

  • Select a location for the humidifier on the supply (warm air stream) plenum. See Fig. 1.
  • Select a location that cannot damage the air conditioner A-coil during installation.
  • Do not locate the humidifier on the furnace body.
  • Allow adequate clearance in front of and above the humidifier so you can easily remove the cover to perform routine maintenance.
    • Mount the humidifier at least 3 in. (78 mm) above the furnace body to allow adequate space for the solenoid valve and drain line.
    • Mount the humidifier in a conditioned space to prevent freezing.

Fig. 1. Typical humidifier installation locations.Honeywell-Home-HE360
-Whole-House-Humidifier-PRODUCT-1

Selecting Water Supply Location

Select a suitable location for connecting the water supply. Ensure it is per local code and not connected to an air conditioner or gas line.

  • Use either hard or soft water in the humidifier and either hot or cold water. The water flow rate, with the humidifier running, is 3.5 gal/hr (13 liters/hr) to flush the pad and provide moisture for evaporation.
  • Make sure the length of the 1/4″ of feed water tubing is adequate to connect the water supply shut-off valve with the humidifier solenoid valve.

Locating Closest Floor Drain

If mounting the humidistat in the return duct, position it at least 8 inches (203 mm) upstream from the humidifier in the return air duct. This ensures accurate sensing of relative humidity. Refer to Figure 2 for guidance.

  • Select location with access to a floor drain to provide drainage for air conditioner condensation and humidifier drainage.
  • If you do not have a drain available, we recommend that you install the Whole House Drum or Disk Humidifier. Make sure the drain tubing is adequate to reach from the humidifier drain connection to the floor drain.

Selecting Location for Humidistat

  • Select a location for the humidistat on the return plenum or on the wall in the living space.
    • Mounting on the return plenum is the easiest installation for the control wiring circuit.

For return duct mounting, the humidistat should be mounted upstream from the humidifier or bypass so that it is properly sensing the relative humidity of the living space. Locate the control at least 8 in. (203 mm) upstream from the humidifier in the return air duct. (See Fig. 2.)

Honeywell-Home-HE360-Whole-House-Humidifier-PRODUCT-2

Locating Closest 120V Electrical Outlet

Locate the closest 120V electrical outlet for connecting the pressure switch and humidistat.

  • Select location with access to an outlet. If not available, contact an electrician to have one installed.
  • Make sure that the humidifier cord is adequate to reach from the humidifier to the outlet.
  • Make sure that the 20 ft (6.2m) of thermostat wire is adequate to reach from the humidifier solenoid, to the pressure switch, to the humidistat.
Installing the Humidifier

WARNING

  • Hazardous Voltage
  • Can cause personal injury or equipment damage.
  • Do not cut or drill into any air conditioning or electrical accessory.

CAUTION

  • Sharp Edges Installation Hazard.
  • Can cause personal injury.
  • Wear gloves and safety glasses.
  1. Turn off power to the air handing system at the circuit breaker.

  2. Draw a level line on the plenum in the location chosen for the humidifier. (Leveling assures optimal humidifier performance.)

  3. Locate the template (form number 69-2641 included in the box).

  4. Tape the template in position and trace around the template.

  5. Remove the template and carefully cut the rectangular opening.

  6. Disassemble the humidifier; remove the cover and take out the humidifier pad assembly. See Fig. 3Honeywell-Home-HE360-Whole-House-Humidifier-PRODUCT-3

  7. Position the securing clips as shown in Fig. 4.Honeywell-Home-HE360-Whole-House-Humidifier-PRODUCT-4

  8. Make sure the humidifier housing is level, then position it in the opening so the plastic tabs are in place on the lower sheet metal edge of the opening. Use pliers, as necessary, to flatten cut edges. See Fig. 5.

  9. Push in securing clips until completely seated.

  10. Drill holes and install the three sheet metal screws on the top of the humidifier housing. Secure the housing with the three remaining screws.Honeywell-Home-HE360-Whole-House-Humidifier-PRODUCT-5

  11. einstall the humidifier pad assembly in the humidifier housing.
    IMPORTANT
    Be sure to reconnect the water feed tube and ensure that the tube is not pinched or kinked.

  12. Hinge the cover in place and secure with the thumbscrew located at the bottom of the cover.

Product Usage Instructions: HE360 Humidifier

Installation

  1. Ensure you have all the required tools and accessories mentioned in Table 1 of the manual.
  2. Select the best location for the humidifier based on the options provided in the manual.
  3. Determine the water supply location and ensure it meets local code requirements.
  4. Select the location for the humidistat based on the instructions provided.
  5. Locate the closest 120V electrical outlet for connecting the pressure switch and humidistat.
  6. Follow the step-by-step instructions in the manual to install the humidifier, ensuring proper alignment and secure attachment.

Connecting the Plumbing
Use hot or cold water and either hard or softened water in the humidifier.

  1. Shut off the water supply.
    CAUTION

    • Chemical Hazard.
    • Can cause personal injury or equipment damage.
    • Do not use any line connected to an air conditioner. Do not use gas line.
  2. Install a water shut-off valve in the water supply line at the selected location, following local code requirements.

  3. Use 1/4 inch (6 mm) copper or OD tubing to connect the shut-off valve to the inlet side of the solenoid valve on the humidifier.

    • a. Insert the tubing into the solenoid valve fitting and support the valve while tightening the compression nut.
    • b. Place the brass compression nut over the tubing.
    • c. Install brass insert into end of tubing.
    • d. Slide the plastic compression ring over the tubing. (Discard copper compression ring provided with valve.)
    • NOTE: To prevent leaking, use plastic (Delrin) sleeve rings with plastic tubing. Use copper sleeve rings only with copper tubing.
    • NOTE : Do not over-tighten the compression nut. Moderate tightness prevents leaking.
    • e. Secure tubing with clamps provided.
  4. Insert the tubing into the solenoid valve fitting and support the valve while tightening the compression. Connect a 1/2 in. (13 mm) drain tube to the humidifier drain fitting and run to the floor drain (see Fig. 7).

    • a. Slide the drain clamp over the tubing.
    • b. Push the tubing over the drain nipple on the humidifier.
    • c. Hand-tighten the clamp around the tubing to secure the humidifier drain.
    • d. Fasten the drain tubing (can use duct tape) along the route to prevent movement and ensure downward slope for correct drainage.

NOTE : Cut tubing to correct length so the tubing terminates at the drain.

Installing the Pressure Switch

NOTE: When a Honeywell Home IAQ thermostat controls the humidifier, the pressure switch is optional because the thermostat can be configured to only run the humidifier with a call for heat.
IMPORTANT Do not install the switch in an area where temperature exceeds rating of -40°F to 190°F (-40°C to 88°C).

  1. Disconnect power from the humidifier before installing.
  2. Mount the switch vertically with pressure connectors facing down, using provided self-tapping screws to secure the switch to the duct.Honeywell-Home-HE360-Whole-House-Humidifier-PRODUCT-8
  3. The return duct is recommended, however the switch can also be mounted to the supply duct.
  4. Cut a 3/4-in. diameter hole in the duct within 10 feet of the switch to ensure the provided tubing reaches the pressure tap elbow.
  5. Insert the black rubber gasket into the duct hole.
  6. Connect the tubing to the tubing fitting elbow and insert the tubing fitting elbow into the black rubber gasket.
  7. Connect the other end of the tubing to the applicable pressure connection on the switch.
    • e. Black connection if installed on the supply
    • f. Grey connection if installed on the return
    • g. Both grey and black if installed on both IMPORTANT With low-speed airflow or variable speed systems it is recommended to run tubing to both the supply and return ducts.
      **Fig. 9. Mounting the pressure switch.

**

  *  **SUPPLY DUCT INSTALL –** AIR LINE ONLY TO TAP A, CONNECTED TO THE + PORT ON THE AIR FLOW SWITCH
  *  **RETURN DUCT INSTALL –** AIR LINE ONLY TO TAP B, CONNECTED TO THE – PORT ON THE AIR FLOW SWITCH
  *  **SUPPLY/RETURN DUCT INSTALL –** AIR LINE CONNECTED TO BOTH THE + AND – PORTS ON THE AIR FLOW SWITCH
  1. You may cut the tubing to fit the connection length between the elbow fitting and switch. It is also recommended to secure the hose to existing structures to avoid accidental disconnection.
Installing the Humidistat
  1. Separate wallplate from humidistat.
    CAUTION Electrical Hazard
    Can cause electrical shock or equipment damage. Disconnect power before beginning installation.

  2. Mark the duct-tube hole. Hold the wallplate up to the desired location on the duct and make a mark inside the duct tube hole. 

  3. Drill the duct-tube hole. Find your mark and drill a 1/2 in. hole in the duct. This is where the duct tube will be inserted to capture air.

  4. Insert the duct tube. Insert the duct tube through the wallplate before securing to the duct.

  5. Secure the wallplate. Secure the wallplate to the duct with sheet metal screws (provided).

  6. Run wires through the back plate. Run wires through the top or bottom channel on the back plate when ductmounted. If installing like a thermostat on a wall, run the wires through the back.

WIRING

CAUTION

  • Hazardous Voltage.
  • Can cause personal injury or equipment damage.
  • Disconnect power supply before installing or servicing equipment.

IMPORTANT
All wiring must comply with applicable local code, ordinances and regulations.
Wire the humidifier solenoid valve, pressure switch, and humidistat. See Fig. 17.

NOTE: When a Honeywell Home IAQ thermostat controls the humidifier, the pressure switch is optional because the thermostat can be configured to only run the humidifier with a call for heat.

  1. Run two, two-strand thermostat wire bundles from the humidifier to the humidistat. Run one, two-strand thermostat wire bundle from the humidistat to the pressure switch.
  2. Cut lengths of thermostat wire to reach between components, leaving adequate wire at both ends for connections.
  3. At the humidifier, connect the two red wires to the red and white wires from wire bundle 1.
  4. At the humidifier, connect the two yellow wires to the red and white wires of wire bundle 2.
  5. At the humidistat, connect the red and white wires from bundle 1 to R and C (polarity doesn’t matter).
  6. At the humidistat, connect the red wire from bundle 2 to the upper U terminal.
  7. At the humidistat, wire-hut the white wire from bundle 2 to the white wire in bundle 3 (going to the pressure switch).
  8. At the humidistat, wire the red wire from bundle 3 to the lower U on the humidistat.
  9. At the pressure switch, connect the red and white wires from bundle 3 to the C and NO pressure switch terminals. (NC terminal is not used).

TESTING HUMIDIFIER OPERATION

Checklist

  • Humidifier is level.
  • Control wiring was reviewed using circuit diagram.
  • Humidifier is plugged in.
  • Feed line has no kinks.
  • Drain line slopes continuously down and ends at floor drain.
  • Water hose inside humidifier is connected to PerfectFlow™ water distribution tray.

After installation use the following steps to check the humidifier operation:

  1. Turn on the power and the water supply

  2. Turn the H6062 Humidistat all the way up and turn on the heat by setting the thermostat to 10 ºF (6 ºC) above room temperature.
    IMPORTANT The furnace blower must be on to activate the humidifier.

  3. Make sure that water is flowing out of the drain hose. If water does not flow, see Troubleshooting Your Humidifier section.

  4. Check for leaks.

  5. Reset the thermostat and H6062 Humidistat to a comfortable setting for automatic operation.

OPERATION

How Your Humidifier Works
Your humidifier uses the principle that vapor (evaporated water) is created when warm air blows over a water-soaked area. As the vapor circulates, the relative humidity rises.
Your humidity control monitors the relative humidity and activates the humidifier accordingly. The humidifier has a water supply that dispenses water evenly over a humidifier pad. The warm dry air, from the furnace, passes over the humidifier pad and picks up the moist air to circulate it throughout your home.
Humidified air feels warmer and more comfortable so you may be able to lower your thermostat heating setpoint, which saves money on your heating fuel bills. The end result is that your humidifier gives you a comfortable environment that is also energy efficient.

Controlling Your Humidity Settings
Your H6062 Humidistat controls your humidifier.

  • Choose the humidity control setting using the combination of relative humidity/outdoor temperature setting scale on your humidity control dial.

  • When the outdoor sensor is used, the H6062 will optimize the humidity level while reducing moisture condensation on the windows. See the H6062 instructions for settings and adjustments.
    NOTE: If the outdoor sensor is not used with H6062, as the outside temperature drops, a lower humidity setting is recommended to accommodate dewpoint effects. These settings should reduce the accumulation of moisture and ice on windows and other areas of the home.

  • Adjust the humidity control setting to adjust for indoor activities such as cooking, showering and clothes drying, which can cause excessive levels of humidity that can accumulate moisture on your windows.
    NOTE: If these activities persist for more than a few hours, set the humidity control to the lowest setting to turn off the humidifier. If the condition does not improve, ventilate your home to remove the moisture.

Table 2. Setting Your Humidistat when outdoor sensor is not used.

When Outside Temperature is: Use This Control Setting:
-20°F (-29°C) 15
-10°F (-23°C) 20
0°F (-18°C) 25
+10°F (-12°C) 30
+20°F (-7°C) 35
Above 20°F (-7°C) 40

MAINTAINING YOUR HUMIDIFIER

A regular maintenance program prolongs the life of your humidifier and makes your home more comfortable. The frequency of cleaning depends on the condition of your water.
You can use either hard or soft water in your humidifier, but hard water mineral deposits are more difficult to clean than soft water deposits.
Use the following procedure to clean your humidifier.

WARNING

  • Serious Personal Injury Hazard.
  • Can cause electrical shock and injury from moving parts.
  • Disconnect power and shut off water supply before removing cover.

IMPORTANT Never oil any part of the humidifier.

Every 1 to 3 Months (Depending on Water Quality)

  1. Disconnect the power and turn off the humidifier water supply.
  2. Remove the humidifier cover by unplugging the connector and loosening the thumb screw. Grasp the cover near the bottom and pull toward you. See Fig. 18.
  3. Remove the humidifier pad assembly from the humidifier by grasping the top of the tray and pulling it toward you.
  4. Lift the tray off the pad.
  5. Gently pinch the water nozzle catches inward until you can lift the water nozzle off the tray.
  6. Carefully remove any mineral deposits from the tray and frame. Be sure the frame drain hole has nothing blocking it.Honeywell-Home-HE360-Whole-House-Humidifier-PRODUCT-18
  7. Disconnect the drain hose from the drain fitting on the bottom of the humidifier housing.
  8. Clean the drain fitting, if necessary.
  9. Bend the drain hose to loosen any mineral deposits.
  10. Flush the drain hose with pressurized water (a running tap) to clean the hose.
  11. Reattach the drain hose to the drain fitting.
  12. Snap the water nozzle back on the tray.
  13. Be sure the marked end of the pad is facing up. Place the tray on the new pad.
  14. Place the humidifier pad assembly in the humidifier housing. Be sure the water feed tube is placed in the guide slots.
  15. Replace the humidifier cover.
  16. Verify the humidifier operation by following the steps in the Checking Your Humidifier for Correct Operation section.

CHECKING YOUR HUMIDIFIER FOR CORRECT OPERATION
After winter startup or servicing, use the following steps to check your humidifier operation:

  1. Turn on the humidifier power and water supply.

  2. Turn the humidistat to its highest setting and set the thermostat to 10°F (6°C) above the room temperature.

  3. Observe that water is flowing out of the drain hose.
    NOTE: The furnace blower must be running to activate the humidifier.

  4. Reset the thermostat and humidistat to a comfortable setting for automatic operation.

TROUBLESHOOTING YOUR HUMIDIFIER

Table 3. Troubleshooting Humidifier.

Problem What to look for What to do
Water leakage Leaking joints. Shut off water. Tighten connections.
Brass tubing inserts Verify that brass tubing inserts are used.
Saddle valve leaking. If a saddle valve is used as the shut-off valve, verify

rubber pad is installed on saddle valve.
No water to drain.| Electrical| Verify control circuit wiring. Check all connections.
Humidistat| Turn the humidistat up all the way. If “Humidity Boost” appears on the screen the H6062 is calling for humidity. If it does not, the installer may not have enabled boost and it is possible very cold outside temperatures could be restricting humidity.
Humidifier power| Verify that outlet has power.
Solenoid| After verifying other wiring components, turn on furnace fan, turn humidistat up and down, and listen for solenoid to click.
Plumbing| Verify plumbing connections. Check for kinks.
Shut-off valve| Verify shut-off valve is turned on. If a saddle valve is used, verify that needle pierces water line and then backs out needle to open valve.
Humidifier| Remove cover and verify that water flows into distribution tray.
Drain tubing| Verify no obstructions.
Low humidity| Furnace blower not operating.| •    Reset circuit breaker or check for blown fuse.

•    Check that the furnace power is on.

•    Check all external wiring connections.

•    Check the humidity control setting.

•    Call a professional heating contractor.

Rapid air changes. Drafts (cold air is dry and is an added load to the humidifier).| •    Keep doors and windows closed.

•    Close fireplace damper when not in use.

•    Keep exhaust fan running time to a minimum.

•    Seal around doors and windows.

High humidity| Condensation on walls.| •    Turn off humidity control and water until condensation is completely evaporated.
Heavy condensation on windows.| •    The H6062 can be set for frost control if outdoor sensor is used. If already set for window protection. If frost protection is enabled, and you still get condensation, lower the setting on the H6062.

LIMITED ONE-YEAR WARRANTY

Resideo warrants this product to be free from defects in workmanship or materials, under normal use and service, for a period of one (1) years from the date of first purchase by the original purchaser. If at any time during the warranty period the product is determined to be defective due to workmanship or materials, Resideo shall repair or replace it (at Resideo’s option).
If the product is defective,

  1. return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or
  2. call Resideo Customer Care at 1-800-468-1502. Customer Care will make the determination whether the product should be returned to the following address: Resideo Return Goods, 1985 Douglas Dr. N., Golden Valley, MN 55422, or whether a replacement product can be sent to you.

This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Resideo that the defect was caused by damage which occurred while the product was in the possession of a consumer.
Resideo’s sole responsibility shall be to repair or replace the product within the terms stated above. RESIDEO SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY RESIDEO MAKES ON THIS PRODUCT. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED TO THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state. If you have any questions concerning this warranty, please write Resideo Customer Care, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-800-468-1502.

Following these instructions will ensure proper installation and usage of the HE360 Humidifier. For more detailed steps and safety precautions, refer to the complete user manual.

Resideo Technologies, Inc.

  • 1985 Douglas Drive North, Golden Valley, MN 55422
  • 1-800-468-1502
  • 69-2629EF—11 M.S. Rev. 09-22
  • Printed in United States
  • www.resideo.com

© 2022 Resideo Technologies, Inc. All rights reserved.
The Honeywell Home trademark is used under license from Honeywell International, Inc. This product is manufactured by Resideo Technologies, Inc. and its affiliates.

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