GEONFINO TTLock App User Manual
- June 12, 2024
- GEONFINO
Table of Contents
GEONFINO TTLock App
Download app “TTLock”
Android Mobile Phone–Search “TTLock” in Google Play. Apple Mobile Phone–Please search “TTLock” in App Store.
Register a new account (phone number or email)
Lock adding
Turn on the Bluetooth and enter the interface of adding lock in app.
Light up the screen and add the lock.
The above steps have completed adding the lock for the Bluetooth version. If your lock is the Wifi version, you will also need the following steps.
Note: Plea se keep your phone near the doorlock within 10 meters.
Via app
Click” O” to unlock the door from the inside or outside.
Note: Please ensure that your phone is within 32.8ft (I Om) of the door lock.
If you have a WiFi version of the lock, you can unlock it remotely without any
distance restrictions.
Key management
After the administrator successfully adds the lock, the owner will have the
highest administrative rights. The owner can send keys to other users and
manage keys that are about to expire.
Click the type of lock and it will show the time-limited ekey, onetime ekey
and permanent ekey.
Time-limited ekey: The ekey is valid for the specified time. Permanent ekey:
The ekey can be used permanently.
One-time ekey: The ekey will be automatically deleted after use.
The manager can delete, reset, or adjust an ekey, and can also check the lock record.
Passcode management
Enter the passcode on the lock’s keyboard, and press the unlock button to open
the lock. Passcodes are classified as permanent, time-limited, one-time,
empty, oop, custom, etc. Once a password has been set, it can only be used to
unlock, but not lock the lock.
Permanent passcode
Permanent passcodes must be used within 24 hours after they are generated,
otherwise they will expire automatically.
Time-limited passcode
Time-limited passcodes have an expiration date, which can be set for a minimum
of one hour and a maximum of three years. If the validity period is within one
year, the time can be accurate to the hour. If the validity period is more
than one year, the accuracy is by month. When a timelimited passcode is
valid, it should be used within 24 hours, otherwise it will automatically
expire.
One-time passcode
One-time passcodes can only be used once, and are valid for 6 hours. They will
automatically expire after 6 hours.
Erase passcode
Erase Passcode is VALID for 24 Hours from the current time. Caution -All
passcodes used on this lock will be deleted on using this passcode.
Custom passcode
You can also configure your own custom pass code, which must be between 6-9
digits in length. This can be done via Bluetooth or remotely through a
gateway.
Recurring passcode
Recurring passcodes can be reused within a specified time period, and include
daily, weekday, weekend, and other types.
Passcode sharing
Passcode sharing is now possible through additional communication channels
such as Facebook Messenger and WhatsApp, making it easier for users to share
access codes.
Passcode management
All generated passcodes can be viewed and managed through the password
management module. This includes the ability to change, clear, reset, and
unlock passwords.
Card management
You must first add the card through the app next to the lock. The validity
period of the IC card can be set to either permanent or time-limited.
All RFID cards can be viewed and managed through the RFID card management module. The remote card issuance function is available if a gateway is present. If there is no gateway, the function is hidden.
Add a RFID card
Click ” Cards” , then click “Add card”.
To add an RFID card, select one of three options:
“permanent”, “timed”, or “recycling”, and enter the name of the RFID card.
Click “OK” to confirm. Then, hold the RFID card close to the sensing area of
the lock for 2-3 seconds to add it successfully.
To add an RFID card again, click on the upper right corner of the “Cards” homepage, click “Add Card”. Then repeat the operation of adding the RFID card.
Delete RFID cards
Click on the upper right corner of the “Cards” homepage and click “Clear
Card” to delete all RFID cards.
Fingerprint management
Fingerprint management is similar to IC card management. After adding a
fingerprint, you can use the fingerprint to unlock the door.
Add fingerprint
Click “Fingerprint”, then click “Add Fingerprint”.
There are three options available: select “permanent”, “timed” or “recycling” based on your requirements. Enter the name of the fingerprint and click “OK”. Then click “Start”, and you will be prompted to place and remove your finger from the sensor four times.
Records
The system records all entries and exits. For 24/7 access logs, you can obtain
all logs regarding door unlocks/locks anytime and anywhere.
Setting
In the system settings, you can access touch unlock switch, group
management, gateway management, security settings, reminders, transfer smart
lock, and more.
User management
The user list displays the username and phone number. Click on a customer
to view the door lock information.
Key groups management
When managing a large number of keys, you can use the group management module.
Transfer admin rights
The administrator can transfer the lock to other users or to the apartment
(Room Master user). Only the account that manages the lock has the right to
transfer the lock.
After inputting the account, you will receive a verification code. Fill in the
correct number to complete the transfer successfully. management module.
The apartment transfer account received must be the account of the
administrator.
Lock recycling station
If the lock is damaged and cannot be deleted, the lock can be deleted by
moving it into the recycling station.
Gateway Management
(Gateway needs to be purchased separately.)
The lock ofWifi version can be connected without purchasing gateway.
The Wifi version of the lock can be connected without purchasing a gateway. The smart lock connects directly via Bluetooth, making it less susceptible to network attacks. The gateway serves as a bridge between smart locks and home Wi-Fi networks. With the gateway, users can remotely view and calibrate the lock’s clock, access the unlock record, and remotely delete or modify the password.
Gateways must be added through the app before they can be used. Here are the steps:
- Open the TTLOCK app;
- Touch the “=” icon on the top left of the screen;
- Select [Gateway];
- Select the”G2″;
- Plug in the Gateway and power it on;
- While the light is flashing alternately in red and blue, press “+” sign;
- Add Gateway;
- Select the network and input your WiFi password.
- Open the remote unlock function as follows:
Notice: If the above process times out, please power off and try again.
Troubleshooting
The lock cannot be unlocked with the keypad.
Ensure that the codes are not disabled. If necessary, restore the lock to its
default settings.
The keypad doesn’t respond when touched (no lights are visible and no beeping
is heard).
Make sure the cables are properly connected, and make sure the batteries are
new and installed correctly.
I forgot my Master Codes.
Perform a reset to erase all passcodes. Once the reset is complete, all pass
codes will be erased and the Master code will return to be the default value
(123456).
The lock cannot connect app via bluetooth.
Ensure that Bluetooth is turned on, and the app is ready to search for the
lock. If necessary, restore the lock to its default setting.
Despite several attempts to unlock the door, it could not be opened. Use the key to open the lock and change the battery. If needed, please contact customer service.
FCC Warning
This device complies with part 15 of the FCC Rules. Its operation is subject to the following two conditions: (I) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the device and receiver.
- Connect the device into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
To maintain compliance with FCC’s RF Exposure guidelines, This device should be installed and operated with minimum distance between 20cm the radiator your body: Use only the supplied antenna.
Dear customer,
Greetings!
Thank you very much for your purchasing! We are so honored to have you as our
customer, and we have great confidence to provide you with premium products
and friendly service.
About GEONFINO
As an innovative and high high-tech, GEONFINO is dedicated to R&D, designing,
producing and marketing of Smart lock products. Our top-guns in the Smart lock
field have constantly developed a series of products with features like
fashion, human care, energy efficiency, and environment protection. And we
highly value concepts of “People Oriented, Practical and Innovative.” a
professional seller in the smart lock field will always be a nice company to
your life!
Warranty
GEONFINO not only provides a I-year warranty for all our products but also
offers high-level after-sales service. Please kindly contact us immediately
and we will supply a replacement or refund if you encounter any of the
followings:
- Receiving defective items;
- Lacking of packaging;
- Parts are broken in transit;
- Item stops working within warranty;
- Wrong order.
Importance
Valuable customers, if you like our products and service, your positive
feedback and reviews will be inspiring comments on our work. If you’re
dissatisfied with what you get, before writing negative feedback, please
contact us, we will try our best to solve the issue to your satisfaction.
Thanks for your vote of confidence! Wish you a very happy life!
Best regards!
Customer Service E-mail:
[email protected]
Get 24/7 Assistance at
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Visit: https://geonfino.afterservice.vip Call: +1 (833) 354 2002 (Toll-free)
Email: [email protected]