hp P500 Portable SSD User Guide

: June 12, 2024
: HP

Table of Contents

FCC Rules
Quick Start Guide
Portable SSD P500 Installation Instructions
Specifications
Warranty Statement
- A. Warranty Policy
- B. Warranty Limitations
Customer Support
Read User Manual Online (PDF format)
Download This Manual (PDF format)

hp P500 Portable SSD

hp P500 Portable SSD

FCC Rules

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Quick Start Guide

Refer to the User’s Manual of your system or device for the location to install your SSD.

Portable SSD P500 Installation Instructions

Portable 550 PS00 Installation Instructions

Notice

Specifications

Capacity*	120GB	250GB	500GB	1TB
Interface	USB 3.2 Gen2 Type-C (10Gb/s)
Max. Transfer Rate**	370MB/s (read) 110MB/s(write)	370MB/s (read)
200MB/s(write)	420MB/s (read) 410MB/s(write)	420MB/s (read) 420MB/s(write)
Size	79.10 x 53.90 x 10.00mm ( L x W x __ H)
Weight	< 50g
System Requirements	Windows® 7 / Windows® 8 / Windows® 10 / Mac / Android
Warranty Period	3 Years or 80TBW	3 Years or 160TBW	3 Years or 320TBW	3

Years or 650TBW

For Flash Media Devices, 1 megabyte = 1 million bytes; 1 gigabyte= 1 billion bytes. Actual usable capacity may vary. Some of the listed capacity is used for formatting and other functions, and thus is not available for data storage.
Results may vary due to different system or hardware configuration.

Warranty Statement

A. Warranty Policy

HP herein guarantees to all direct purchasers (hereinafter “you”) that the material and workmanship will be defect free, subject to the conditions stated herein, a period from the date the of purchase of the product in its original sealed package until the expiration date as specified in the HP warranty policy. The warranty period will be considered to have started from three months after the date that product was manufactured until the expiration date specified in HP warranty policy if proof of the purchase date is not provided.

Limited Warranty

During the warranty period, if a defective HP Product covered by this Limited Warranty is returned to the designated HP Service Center, it will be repaired or replaced or, at the option of the Service Center, its purchase price will be refunded. No repair, replacement or refund will be provided unless the defective HP Product is returned to the Service Center at your expense; for some HP Products, no return will be accepted unless the Service Center first provides you with a Return Material Authorization (RMA). If your HP Product has recurring failures, at the option of the Service Center, either you will be furnished with a different product that is equivalent in performance or you will receive a refund of your purchase price. Service Center support may be provided by an HP subcontractor or other third parties. Please see the HP Service Center information provided below.

Where permitted by local law, HP Products and any replacement products or parts may contain new materials or used materials equivalent to new in performance and reliability. Replacement products or parts will have functionality at least equal to that of the product or part being replaced. Replacement products and parts are warranted to be free from defects in materials or workmanship for 90 days, or for the remainder of the warranty period for the HP Product which they are replacing or in which they are installed, whichever is longer.

This Limited Warranty does not include technical assistance. This Limited Warranty does not cover cosmetic damage, loss or damage in transit, or damage resulting from (a) accident, misuse, abuse or other external causes; (b) product elements not supplied by HP; (c) improper site preparation or maintenance; or (d) modification or service by anyone other than HP, an HP Service Center or another HP-authorized service provider. HP, nor its authorized service providers, have liability for data loss in any situation. You should always back up your important data.

Limitations/Local Laws

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITEID WARRANTY, THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, FOR YOUR HP PRODUCT. ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. ANY IMPLIED WARRANTIES IMPOSED BY LAW ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD.

This Limited Warranty gives you specific legal rights, and it is governed by the laws of the state and country in which your HP Product was purchased. You may also have other rights that vary from state to state and country to country. You are advised to consult applicable state and country laws to determine your rights. Some states and countries do not allow any limitation on how long a limited warranty will last, or any exclusion or limitation of incidental or consequential damages. In such states and countries, some of the exclusions or limitations stated in this Limited Warranty may not apply to you.

Sole Remedies/No Incidental or Consequential Damages

To the extent allowed by local law, the remedies provided in this Limited Warranty are your sole and exclusive remedies. These terms and conditions supersede any prior agreements or representations, including statements made in sales literature or advice given in connection with your purchase.

TO THE EXTENT ALLOWED BY LOCAL LAW, AND EXCEPT AS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY, IN NO EVENT SHALL HP, ANY HP SERVICE CENTER OR ANY HP- AUTHORIZED SERVICE PROVIDER BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Locate Your HP Service Center

If you need support during the warranty period, visit HP website for this product at: https://support.hp.com

B. Warranty Limitations

In the event of any of the following conditions, the product will not be covered by a free warranty:

Cannot provide valid purchase receipt;
Failure due to modifications, disassembly or repair;
Product capacity silk screen or serial number wear are missing;
Product interface bending, deformation and other anomalies, product shell damage, deformation and other anomalies caused by external forces;
Failure caused by not following HP instructions;
Damage to the product is caused by force majeure (such as floods, fire, earthquake, lightning, typhoon, etc.), man-made damage (such as beat, drop, rupture, blow, etc.), computer interface failure, improper custody, etc.) or other non-normal use;
Product damage caused by computer viruses or malware;
Damage caused by physical or electronic and electromagnetic pressure or interference, power supply instability and misuse, lightning, static electricity, fire or other force majeure;
Damage caused by exposure or storage in improper environments (including high temperature, lo temperature or high humidity);
Damage or loss caused by improper delivery and packaging by the customer to the HP authorized service center;
Failure or damage caused by the use of the product for research and development, production or professional testing.

Customer Support

Palo Alto, CA 94394
©Copyright 2021 HP Development Company, L.P.
www.hp.com
Manufactured and distributed under license from HP.

Region or Count r y| Service Center Name| Address| T el./E-mail
---|---|---|---
No r th Am e ric a (U . S . C ana da )| HP SSD Warranty Service| 16610 Gale Ave, City of Industry, CA 91745 USA| +1-844-517 8295