SAMSUNG AJ016NBNDEH-EU Air Conditioner User Manual Air Conditioner User Manual

: October 30, 2023
: Samsung

Table of Contents

AJ016NBNDEH-EU Air Conditioner
Air Conditioner User Manual
Model: AJ***TNNDKG
Contents
Safety Information
Before Using the Air Conditioner
Warnings
Installation Warnings and Cautions
Power Supply Warnings and Cautions
Usage Warnings and Cautions
Refrigerant Information
Cleaning and Maintenance
Product Disposal

AJ016NBNDEH-EU Air Conditioner

Air Conditioner User Manual

Model: AJ***TNNDKG

Safety Information

Before Using the Air Conditioner

Please read this manual thoroughly before using your new air
conditioner to ensure safe and efficient operation. As the
operating instructions cover various models, the characteristics of
your air conditioner may differ slightly from those described in
this manual. If you have any questions, contact your nearest
service centre or visit www.samsung.com for help and
information.

Warnings

HAZARD: Hazards or unsafe practices that may
result in severe personal injury or death.
CAUTION: Hazards or unsafe practices that may
result in minor personal injury or property damage.

Installation Warnings and Cautions

WARNING: Installation by unqualified personnel
may result in problems with the product.
CAUTION: Electrical installation must be
performed by a qualified electrician to prevent electric shock or
fire.

Power Supply Warnings and Cautions

WARNING: Do not use a damaged circuit breaker
as it may cause electric shock or fire.

Usage Warnings and Cautions

WARNING: Do not insert fingers or objects into
the product to avoid electric shock or injury.
CAUTION: Do not use means to accelerate
defrost operation or cleaning other than those recommended by
Samsung.
CAUTION: Do not pierce or burn refrigerant
container or pipings to prevent fire or product damage.
CAUTION: Do not point the air direction to the
fireplace or heater.
CAUTION: This appliance is not intended for
use by persons with reduced physical, sensory, or mental
capabilities unless supervised by a responsible person.

Refrigerant Information

The air conditioner uses R-32 refrigerant, which is not harmful
but may generate harmful gases and cause a fire if it comes in
contact with fire. If the air conditioner does not operate properly
for cooling or heating, there is a possibility of refrigerant
leakage. In case of any leakage, stop operation, ventilate the
room, and consult your dealer immediately for recharging
refrigerant.

Cleaning and Maintenance

Clean and maintain the air conditioner at least once an hour
using the recommended methods provided by Samsung to prevent
malfunction, electric shock, or fire. For more information on
Samsung’s environmental commitments and product-specific regulatory
obligations, visit
https://www.samsung.com/uk/sustainability/environment/environment-data/.

Product Disposal

Correctly dispose of this product as waste electrical and
electronic equipment. For more information, contact your local
waste disposal centre or Samsung’s environmental commitments
page.

Usage Instructions

Follow these instructions to safely and efficiently operate the
air conditioner:

Read the user manual thoroughly before using the air
conditioner.
Make sure the installation is performed by a qualified
electrician and the machine is grounded to prevent electric
shock.
Do not attempt to disassemble the air conditioner.
Do not insert fingers or objects into the product.
Do not use means to accelerate defrost operation or cleaning
other than those recommended by Samsung.
Do not pierce or burn refrigerant container or pipings.
Do not point the air direction to the fireplace or heater.
Supervise children to ensure they do not play with the
appliance.
For cleaning and maintenance, use the recommended methods
provided by Samsung at least once an hour.
In case of any malfunction or refrigerant leakage, stop
operation, ventilate the room, and consult your dealer immediately
for recharging refrigerant.
Correctly dispose of this product as waste electrical and
electronic equipment.

Air conditioner
User manual
AJ***TNNDKG
· Thank you for purchasing this Samsung air conditioner. · Before operating this unit, please read this user manual carefully and retain it for future reference.

Contents

Safety Information

3

Safety Information

3

At a Glance

11

Indoor Unit Overview

11

Operation Features

12

Operating temperature and humidity

Cleaning and Maintenance

13

Cleaning and Maintaining

13

Cleaning the indoor unit exterior · Cleaning the outdoor unit heat exchanger

Cleaning the air filter · Periodical maintenance · Troubleshooting

Information about refrigerant

19

Important information: regulation regarding the refrigerant used

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product-specific regulatory obligations, e.g. REACH, visit: https://www.samsung.com/uk/sustainability/environment/environment-data/
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Safety Information

Safety Information
Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Because the following operating instructions cover various models, the characteristics of your air conditioner may differ slightly from those described in this manual. If you have any questions, call your nearest contact centre or find help and information online at www.samsung.com.
WARNING Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage.
Follow directions. Do NOT attempt. Make sure the machine is grounded to prevent electric shock. Cut-off the power supply. Do NOT disassemble.
WARNING: Low burning velocity material (This appliance is filled with R-32.)
The user and installer guides should be read carefully.
The user and installer guides should be read carefully.
The service guide should be read carefully.
English 3

Safety Information

Safety Information
FOR INSTALLATION
WARNING
Use the power line with the power specifications of the product or higher and use the power line for this appliance only. In addition, do not use an extension line. · Extending the power line may result in electric shock or fire. · Do not use an electric transformer. This may result in electric shock or
fire. · If the voltage/frequency/rated current condition is different, it may cause
fire. The installation of this appliance must be performed by a qualified technician or service company. · Failing to do so may result in electric shock, fire, explosion, problems with
the product, or injury and may also void warranty on the installed product. Install a switch and circuit breaker dedicated to the air conditioner. · Failing to do so may result in electric shock or fire. Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed. · Failing to do so may result in electric shock or fire, explosion, or problems
with the product. Do not install this appliance near a heater, inflammable material. Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops). Do not install this appliance in a location where gas may leak. · This may result in electric shock or fire. Never install the outdoor unit in a location such as on a high external wall where it could fall. · If the outdoor unit falls, it may result in injury, death or property damage. This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line. · Failure to do so may result in electric shock, fire, an explosion, or other
problems with the product.
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Safety Information

· Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national codes.
CAUTION
Install your appliance on a level and hard floor that can support its weight. · Failing to do so may result in abnormal vibrations, noise, or problems with
the product. Install the drain hose properly so that water is drained correctly. · Failing to do so may result in water overflowing and property damage.
Avoid adding drain to waste pipes as odours may arise in the future. The product shall be stored in a room with no ignition sources (e.g. open flames, gas appliance, electric heater, etc.). · Note that the refrigerant has no odour. When installing the outdoor unit, make sure to connect the drain hose so that draining is performed correctly. · The water generated during the heating operation in the outdoor unit
may overflow and result in property damage. In particular, in winter, if a block of ice falls, it may result in injury, death or property damage. Do not install the product in a place where thermo-hygrostat is needed (such as server room, machinery room, computer room, etc.) · Those places do not provide guaranteed operation condition of the product therefore performance can be poor in these places.
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest service centre.
Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the power line over a metal object, place a heavy object on the power line, insert the power line between objects, or push the power line into the space behind the appliance. · This may result in electric shock or fire.
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Safety Information

Safety Information
CAUTION
When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut the power at the circuit breaker. · Failing to do so may result in electric shock or fire.
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service centre. · Failing to do so may result in electric shock or fire. If the appliance generates a strange noise, a burning smell or smoke, unplug the power plug immediately and contact your nearest service centre. · Failing to do so may result in electric shock or fire. In case of a malfunction, immediately stop operation of the air conditioner and disconnect the entire power system. Then consult the authorized service personnel.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power line. Do not touch the appliance or power line. · Do not use a ventilating fan. · A spark may result in an explosion or fire. To reinstall the air conditioner, please contact your nearest service centre. · Failing to do so may result in problems with the product, water leakage,
electric shock, or fire. · A delivery service for the product is not provided. If you reinstall the
product in another location, additional construction expenses and an installation fee will be charged. · Especially, when you wish to install the product in an unusual location such as in an industrial area or near the seaside where it is exposed to salt in the air, please contact your nearest service centre. Do not touch the circuit breaker with wet hands. · This may result in electric shock.
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Safety Information

Do not turn the air conditioner off with the circuit breaker while it is operating. · Turning the air conditioner off and then on again with the circuit breaker
may cause a spark and result in electric shock or fire.
After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children. · If a child places a bag over its head, it may result in suffocation.
Do not touch the front panel with your hands or fingers during the heating operation. · This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the front panel is closing. · Take special care that children do not injure themselves by inserting their
fingers into the product.
Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner. · Take special care that children do not injure themselves by inserting their
fingers into the product.
Do not strike or pull the air conditioner with excessive force. · This may result in fire, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children to climb onto the machine. · This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people. · Since this may be dangerous due to a lack of oxygen, open a window at
least once an hour.
Do not use means to accelerate the defrost operation or to clean, other than those recommended by Samsung.
Do not pierce or burn.
Be aware that refrigerants may not contain an odour.
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Safety Information

Safety Information
If any foreign substance such as water has entered the appliance, cut the power by unplugging the power plug and turning the circuit breaker off and then contact your nearest service centre. · Failing to do so may result in electric shock or fire. Do not attempt to repair, disassemble, or modify the appliance yourself. · Do not use any fuse (such as copper, steel wire, etc.)other than the
standard fuse. · Failing to do so may result in electric shock, fire, problems with the
product, or injury.
CAUTION
Do not place objects or devices under the indoor unit. · Water dripping from the indoor unit may result in fire or property damage. Check that the installation frame of the outdoor unit is not broken at least once a year. · Failing to do so may result in injury, death or property damage. Max current is measured according to IEC standard for safety and current is measured according to ISO standard for energy efficiency.
When the air conditioner does not operate properly for cooling or heating, there is a possibility of refrigerant leakage. If any leakage, stop operation, ventilate the room, and consult your dealer immediately for recharging refrigerant.
The refrigerant is not harmful. However, if it comes in contact with fire, it may generate harmful gases and there is risk of fire.
During transportation of the indoor unit, the pipe lines shall be covered with brackets for protection. Do not move the product with holding the pipe lines. · It may cause gas leakage. Do not install the product in a ship or a vehicle (such as a campervan). · Salt, vibration or other environmental factor may cause the product
malfunction, electric shock or fire.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. · This may result in electric shock, fire, problems with the product, or injury.
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Safety Information

Do not operate the appliance with wet hands. · This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance. · As well as being harmful to humans, it may also result in electric shock,
fire or problems with the product.
Do not drink the water from the air conditioner. · The water may be harmful to humans.
Do not apply a strong impact to the remote controller and do not disassemble the remote controller.
Do not touch the pipes connected with the product. · This may result in burns or injury.
Do not cut or burn the refrigerant container or pipings.
Do not point the air direction to the fireplace or heater.
Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes. · This may result in property damage.
Avoid directly exposing humans, animals or plants to the air flow from the air conditioner for long periods of time. · This may result in harm to humans, animals or plants.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
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Safety Information

Safety Information
FOR CLEANING
WARNING Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the appliance. · This may result in discoloration, deformation, damage, electric shock or
fire. Before cleaning or performing maintenance, unplug the air conditioner from the wall socket and wait until the fan stops. · Failing to do so may result in electric shock or fire. CAUTION Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges. · To avoid cutting your fingers, wear thick cotton gloves when cleaning it. · This should be done by a qualified technician please contact your installer
or service centre. Do not clean the inside of the air conditioner by yourself. · For cleaning inside the appliance, contact your nearest service centre. · When cleaning the internal filter, refer to the descriptions in the `Cleaning
and Maintaining’ section. · Failure to do may result in damage, electric shock or fire. · Make sure to prevent any injury from sharp edges of the surface when
handling the heat exchanger.
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Indoor Unit Overview
The indoor unit and its display may look slightly different from the illustration shown below, depending on the model and the panel type.

At a Glance

02

03 04

01

01 Display
02 Air flow blade/Air outlet (inside) / Wind-Free panel (You can use the Wind- Free Cooling function when the Cool, Dry, or Fan mode is running.) (Refer to the remote control manual for product operation.)
03 Air intake 04 Air filter (under the grille)

Indication

Function On/Off operation indicator

Removing frost indicator

Timer indicator

Filter cleaning indicator Remote control sensor

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Operation Features

Operating temperature and humidity

When using the air conditioner follow the operating temperature and humidity ranges.

Mode
Cool mode
Heat mode
Dry mode

Outdoor temperature
Depending on the
outdoor unit specifications

Indoor temperature 16°C to 32°C
27°C or less
18°C to 32°C

Indoor humidity 80% or less
–
–

If out of conditions
Condensation may occur on the indoor unit with risk to have either water blow off or drop on the floor.
Internal protection triggers and the air conditioner will stop.
Condensation may occur on the indoor unit with risk to have either water blow off or drop on the floor.

CAUTION
· If you use the air conditioner at a relative humidity above 80%, it may cause a formation of condensation and a leakage of water on the floor.
· The standardized temperature for heating is 7°C. If the outdoor temperature drops to 0°C or below, the heating capacity can be reduced depending on the temperature condition. If the cooling operation is used at over 32°C (indoor temperature), it does not cool at its full capacity.
· If the indoor unit is out of the operating temperature and humidity range, the safety device may operate and the air conditioner may stops.

At a Glance

12 English

Cleaning and Maintaining
Before cleaning the indoor unit, be sure to turn off the auxiliary power switch.
Cleaning the indoor unit exterior
Wipe the surface of the unit with a slightly wet or dry cloth when needed. Wipe off dirt of oddshaped areas by using a soft brush.
CAUTION
· Do not use alkaline detergent, sulphuric acid, hydrochloric acid, or organic solvents (such as thinner, kerosene, and acetone) to clean the surfaces.
· Do not attach any stickers on the surfaces because this may cause damage.
· When you clean the heat exchanger on the indoor unit, you need to disassemble the indoor unit. Therefore, you must contact the local service center for help.
Cleaning the outdoor unit heat exchanger
CAUTION
· The heat exchanger of the outdoor unit has sharp edges. Take care when cleaning its surface. NOTE
· If it is difficult to clean the heat exchanger of the outdoor unit, contact the local service center.
Spray water to clean the dust.
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Cleaning and Maintenance

Cleaning and Maintaining

Cleaning the air filter

CAUTION
· Be sure to hold the grille with a hand to prevent dropping from the opening of the front grille.

1 Detaching the air filter

Push down the hooks at each side of the front grille to open the grille.
NOTE · The hooks are located on both sides of the
front grill with the Samsung logo.

Pull out the air filter from the indoor unit.

Cleaning and Maintenance

2 Cleaning the air filter 14 English

Clean the air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area.
CAUTION
Do not scrub the air filter with a brush or other cleaning utensil. This may damage the filter.
NOTE · If the air filter dries in a humid area, it may
produce offensive odours. Clean it again and dry it in a well-ventilated area. · The cleaning period may differ depending on the usage and environmental conditions, so clean the air filter every week if the indoor unit is in the dusty area.

3 Reassembling the air filter

CAUTION
· If the indoor unit is used without the air filter, the indoor unit may be damaged due to dust.

Cleaning and Maintenance

4 Resetting the air filter (Wired remote control is an optional item) After cleaning and reassembling the air filter, be sure to reset the filter-cleaning reminder as follows: · Indoor unit with the wired remote control: Press the Filter Reset button or set Filter Reset in option. · Indoor unit with the wireless remote control: Press the Options button < or > (Filter Reset) Blinking press the SET button. NOTE · The filter reset indicator blinks when the air filter should be cleaned. · If the angle of the air flow blade is changed by opening the front grille for installation or maintenance of the indoor unit, be sure to turn off and then on the auxiliary switch before operating the indoor unit again. If not, the angle of the air flow blade may be changed and the blades may not be closed after turning off the indoor unit.
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Cleaning and Maintaining

Periodical maintenance

Unit

Maintenance item

Interval

Indoor unit
Outdoor unit

Clean the air filter.
Clean the condensate drain pan.
Clean up the heat exchange.
Clean the condensate drain pipe.
Replace the remote control batteries. Clean the heat exchanger on the outside of the unit.
Clean the heat exchanger on the inside of the unit.
Clean the electric components with jets of air.
Verify that all the electric components are firmly tightened.
Clean the fan.
Verify that the fan assemblies are firmly tightened.
Clean the condensate drain pan.

At least once a month Once a year Once a year Once every 4 months At least once a year Once every 4 months
Once a year
Once a year
Once a year Once a year Once a year Once a year

Requires qualified technicians
Required Required Required
Required
Required
Required
Required Required Required Required

Cleaning and Maintenance

16 English

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expense.

Problem The air conditioner does not operate immediately after it has been restarted. The air conditioner does not work at all. The temperature does not change.
The cool (warm) air does not come out of the air conditioner.
The fan speed does not change. Timer function does not set. Odors permeate in the room during operation.

Solution
· Because of the protective mechanism, the appliance does not start operating immediately to keep the unit from overloading. The air conditioner will start in 3 minutes.
· Check power status and then operate the air conditioner again. · Check if the circuit breaker is switched off. · Check if there is a power failure. · Check your fuse. Make sure it is not blown out.
· Check if you selected Fan mode. Press the Mode button on the remote control to select another mode.
· Check if the set temperature is higher (lower) than the current temperature. Press the Temperature button on the remote control to change the set temperature. Press the Temperature button to decrease or increase the temperature.
· Check if the air filter is blocked by dirt. Clean the air filter every two weeks.
· Check if the air conditioner has just been turned on. If so, wait 3 minutes. Cool air does not come out to protect the compressor of the outdoor unit.
· Check if the air conditioner is installed in a place with a direct exposure to sunlight. Hang curtains on windows to boost cooling efficiency.
· Check if the cover or any obstacle is not near the outdoor unit. · Check if the refrigerant pipe is too long. · Check if the air conditioner is only available in Cool mode. · Check if the remote control is only available for cooling model.
· Check if you selected Auto or Dry mode. The air conditioner automatically adjusts the fan speed to Auto in Auto/ Dry mode.
· Check if you press the Power button on the remote control after you have set the time.
· Check if the appliance is running in a smoky area or if there is a smell entering from outside. Operate the air conditioner in Fan mode or open the windows to air out the room.

Cleaning and Maintenance

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Cleaning and Maintaining

Problem
The air conditioner makes a bubbling sound.
Water is dripping from the air flow blades.
Remote control is not working.
The air conditioner does not turn on or off with the wired remote control. The wired remote control does not operate. The indicators of the digital display flashes.

Solution · A bubbling sound may be heard when the refrigerant is circulating
through the compressor. Let the air conditioner operate in a selected mode. · When you press the Power button on the remote control, noise may be heard from the drain pump inside the air conditioner. · Check if the air conditioner has been cooling for an extended period of time with the air flow blades pointed downwards. Condensation may generate due to the difference in temperature.
· Check if your batteries are depleted. · Make sure batteries are correctly installed. · Make sure nothing is blocking your remote control sensor. · Check that there are strong lighting apparatus near the air conditioner.
Strong light which comes from fluorescent bulbs or neon signs may interrupt the electric waves.
· Check if you set the wired remote control for group control.
· Check if TEST indicator is displayed on the wired remote control. If so, turn off the unit and switch off the circuit breaker. Call your nearest contact center.
· Press the Power button on the remote control to turn the unit off and switch the circuit breaker off. Then, switch it on again.

Cleaning and Maintenance

18 English

Information about refrigerant

Important information: regulation regarding the refrigerant used
This product contains fluorinated greenhouse gases. Do not vent gases into the atmosphere.
CAUTION
If the system contains 5 tCO2e or more of fluorinated greenhouse gases, it must be checked for leakage at least once every 12 months, according to regulation No. 517/2014. This activity must be covered by qualified personnel only. In the case of the situation above, the installer (or authorized person with responsibility for final check) must provide a maintenance book, with all the information recorded, according to REGULATION (EU) No. 517/2014 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 16 April 2014 on fluorinated greenhouse gases.

Refrigenat type R-32

GWP value 675

· GWP: Global Warming Potential · Calculating tCO2e: kg x GWP/1000

Cleaning and Maintenance

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QUESTIONS OR COMMENTS?

COUNTRY UK
IRELAND (EIRE) GERMANY FRANCE ITALIA SPAIN
PORTUGAL
LUXEMBURG NETHERLANDS
BELGIUM
NORWAY DENMARK FINLAND SWEDEN
POLAND
HUNGARY AUSTRIA SWITZERLAND CZECH SLOVAKIA CROATIA BOSNIA North Macedonia MONTENEGRO SLOVENIA SERBIA KOSOVO ALBANIA
BULGARIA
ROMANIA
CYPRUS
GREECE
LITHUANIA LATVIA ESTONIA

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