SAMSUNG RF5000A Refrigerator User Manual

: October 30, 2023
: Samsung

Table of Contents

RF5000A Refrigerator
To detach the handles
Gasket replacement
Drawer replacement
Hinge replacement
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

User servicing manual

RF5000A Refrigerator

You can check where to buy replacement parts at http://samsung.com
Visit the part purchase site and enter the model code of your product to check the parts available for purchase. The model code is labelled on the outer side of your product.
– You can check the model code and version on the barcode label at the bottom left of the product.
For replacement parts, make sure the part name matches that of the illustration in this manual.
– User-serviceable parts are limited to handles (some models only), gaskets, drawers, and hinges.

NOTE
Following the repair by a non-authorised service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to repair the product by any person other than a Samsung certified service provider will not be covered by the warranty.
CAUTION

The part name listed on the site may differ from that in this manual. Please make sure you choose the right part name.
Replacing hinges requires extreme caution because it involves detaching the door.
Be sure to wear safety gloves while making repairs.

The actual image and provided parts of the refrigerator may differ, depending on the model and the country.

SAMSUNG RF5000A Refrigerator - actual image

Top hinge
Gasket
Drawer
Middle hinge
Barcode label

Handle replacement
CAUTION

When replacing the door handle, take care not to scratch the front of the door.
Firmly press the handles at the supports. Make sure there is no gap between the supports and the door.
Tightly fasten the screws when attaching the handle.
Check that the handle is firmly attached before using the product.

Tools required (not provided)

SAMSUNG RF5000A Refrigerator - Tool

Hexagon wrench (4mm diameter)

To detach the handles

Door Handle Freezer

Put the Hexagon wrench into the bottom hole of the handle.
Turn the Hexagon wrench counterclockwise. Allowance for loosening screws.
Pull the handle.

NOTE
Turn the handle assembly though 90 degrees to allow access to the bottom fixing position.
Door Handle Ref

Put the Hexagon wrench into the bottom hole of the handle. Turn the Hexagon wrench counterclockwise. Allowance for loosening screws.
Pull the handle (The other side disassemble the same way).

NOTE
Turn the handle assembly though 90 degrees to allow access to the bottom fixing position.
To attach the handles
Door Handle Freezer

Attach the handle supports on the grommet. NOTE
Make sure that the grommet is properly mounted and the holes for handle disassemble are in the bottom.
Pull the handle.

Door Handle Ref

Attach the handle supports on the grommet.
NOTE
Make sure that the grommet is properly mounted and the holes for handle disassemble are in the bottom.
Turn the Hexagon wrench clockwise. For holding the handle firmly.

Gasket replacement

CAUTION
Make sure you firmly attach the gasket. Otherwise, cold air from the refrigerator may leak.
To remove the gasket

Pull the 4 corners of gasket.
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Pull the center of gasket.

To replace the gasket
Attach a new gasket to the refrigerator door. Make sure there is no gap between the new gasket and the door.

Drawer replacement

CAUTION
Check that the drawer is inserted properly into the rail during assembly.
To remove the drawer
Gently lift up the front of the drawer and slide out.

We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins.
To reinsert, insert the drawer into the frame rails and then slide inward.

SAMSUNG RF5000A Refrigerator - drawer

Hinge replacement

To replace the hinges, you must remove the doors first.
CAUTION

When removing the doors, take extreme caution because the doors are heavy.
Before replacing the hinges, put a soft pad such as cardboard on the floor to prevent scratches on the door when you place the doors down.
As the hinges must be handled carefully and replaced by two or more persons, we recommend you to call for professional technical service.
If you remove the hinge without holding the door, the door may fall and cause injury.
Ensure that the shaft is firmly tightened on the hinge.
Check that the hinge is firmly attached to the cabinet.
Make sure the wire connectors are connected properly.
Be careful not to damage the wires when fastening the top cover.

WARNING

Tilting/laying the refrigerator requires a minimum of 2 people.
Disconnect the power cord before reversing the doors.

Tools required (not provided)

SAMSUNG RF5000A Refrigerator - Tool 2

To replace the hinges
WARNING
Be careful not to drop and scratch the fridge door while removing the fridge door!

Use a Phillips screwdriver to remove the screws fastening the top cover (A).
Disconnect the wires on the top of the refrigerator.
Use a socket wrench (10 mm) to remove the screws fastening the top hinge (B).
Use a Phillips screwdriver to remove the screw fastening the ground wire (C).
Remove the top hinge from the door.
NOTE
Remove the top hinge carefully. The wires from the door are arranged through the hinge shaft.
Gently pull up the fridge door to remove.
Do not apply excessive force to the door.
The door may fall, causing physical injury.
Lay the door down on a flat surface.
Lift the door straight up to remove. Be careful not to drop and scratch the doors while removing them.
Remove the screw attached to the left and right middle hinges with a philips screwdriver (+).
Remove the 2 hex head bolts attached to the left and right middle hinges with an allen wrench (Ø 5 mm).
Reassemble in the opposite order of disassembly after replacing the top, and/or middle hinge.