emporia Smart Home EV Charge User Guide

emporia Smart Home EV Charge

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS
INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK!
Improper connection of the equipment- grounding conductor may result in a risk of electric shock, leading to death or serious injury. Emporia recommends that installation be performed by a licensed electrician or other qualified professional in accordance with the regional electrical code where it is being installed to ensure the Emporia EV Charger is properly grounded. Do not modify the provided plug – if it will not fit the outlet, have a proper outlet installed by a licensed electrician or other qualified professional.

GROUNDING INSTRUCTIONS
For Plugged-In Installation:
This product must be grounded. If it should malfunction or break down,grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING – Improper connection of the equipment-grounding conductor is able to result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded.
Do not modify the plug provided with the product – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

For Hardwired Installation:
This product must be connected to a grounded, metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the product.

Safety information

IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK

• Read all the instructions before using this product.
• This device should be supervised when used around children.
• Do not put fingers into the electric vehicle connector.
• The Emporia EV Charger is intended for use with electric vehicles only. Specifically, it is intended only for electric vehicles not requiring ventilation during charging.
• Do not use the Emporia EV Charger in any manner other than specified in this installation guide.
• Do not attempt to disassemble or repair any of the components of the Emporia EV Charger. There are no user serviceable parts inside.
• Do not use this product if the flexible power cord or EV cable is frayed, has broken insulation, or any other signs of damage.
• Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage.
• Do not install the Emporia EV Charger in environments with explosive gas or vapors; nor where temperatures are outside its operating range of -22°F to 122°F (-30°C to 50°C)
• Use 90°C wire, 6 AWG copper for setting 48A rating intended for field wiring connection.

Moving and storage Instructions

• Improper moving or storage of the Emporia EV Charger may result in damage to the product that could result in a risk of fire or electric shock during subsequent use.
• Handle charger and packaging with care and avoid dropping it. When moving or lifting the Emporia EV Charger, always grasp the unit by the charging station enclosure.
• Never carry or lift the Emporia EV Charger by either the power cable or charging cord.
• Store the Emporia EV Charger indoors and in its original packaging until it is ready to be installed. Storage temperature should be between -22°F to 122°F (-30°C to 50°C)

What’s in the box

Your new Emporia EV Charger contains the following items. If any of these items are missing or if you believe they’ve been damaged, call support immediately.

Before you get started

Here are the tools you will need to install the EV Charger.

Step 1: Get the App
Use your phone to check the signal strength of your Wi-Fi network where the EV Charger will be installed. Low/no signal may require a Wi-Fi extender for the Charger to work. Download the Emporia Energy app onto your phone or tablet from the Apple App Store, from Google Play, or from emporiaenergy.com/app. Create an account and begin the setup process.

Step 2: How is the EV Charger powered?

Hardwired installation See Step 8a

• EV Charger can supply a maximum charge of 48A to the EV
• Requires a dedicated dual pole breaker. We recommend 60A. CAUTION: To reduce the risk of fire, connect only to a circuit provided with 60 amperes maximum branch circuit over current protection in accordance with the National Electrical Code, ANSI/NFPA 70 and the Canadian Electrical Code, Part I, C22.1.
  Dedicated Breaker Charge Power @ 240V
  15A 2.9kW 12A
  20A 3.8kW 16A
  25A 4.8kW 20A
  30A 5.8kW 24A
  35A 6.7kW 28A
  40A 7.7kW 32A
  45A 8.6kW 36A
  50A 9.6kW 40A
  60A 11.5kW 48A

Plugged-in installation See Step 8b

• EV Charger can supply a maximum charge of 40A to the EV
• Requires a dedicated, 50A dual pole breaker.
• Requires a NEMA 14-50R receptacle outlet

Step 3: Find a place for the EV Charger
This device shall be mounted at a sufficient height from grade such that the height of the storage means for the coupling device is located between 24” (600 mm) and 48” (1.2 m) from grade; the distance from the vehicle allows slack for charging cable; temperatures are between -22°F to 122°F; the charger is within range of WiFi signal; and if plugged-in, the distance from the NEMA outlet allows slack for a short cable.

Step 4: Mark the mounting bracket location
On the plasterboard / drywall where the charger will be installed, use a bubble level to draw a horizontal line where the top of the EV Charger will sit on the wall ensuring it is mounted at a sufficient height from grade such that the height of the storage means for the coupling device is located between 24” (600 mm) and 48” (1.2 m) from grade and allows slack for the NEMA cable if it will be plugged in. Then, align the top of the mounting bracket to the line and mark the 4 mounting holes.

Step 5: Install the mounting bracket
For each mark, drill a 5/16″ hole in the wall. Use a hammer to tap in the 4 drywall anchors. If you would like to install the gun cradle under the EV Charger, install the mounting bracket with 3 Phillips screws into the top 3 anchors, omitting the bottom screw, and go to Step 6a. If you’d like to install the gun cradle off to the side of the EV Charger, install the mounting bracket with the 4 Phillips screws into the anchors and proceed to Step 6b.

Step 6a: Install the gun cradle under the Charger
The gun cradle is designed to be installed directly under the EV Charger. If you wish to install it off to the side of the EV Charger, skip to Step 6b. Hang the gun cradle on the mounting bracket hooks. Mark the bottom mounting hole of the gun cradle. Drill a 5/16″ hole in the wall at your mark.
Use a hammer to tap in a drywall anchor. Install the gun cradle with 2 Phillips screws into the anchors.

Step 6b: Install the gun cradle beside the Charger
Use a bubble level to draw a horizontal line at least 12” away from the mounting bracket at the height you’d like the cradle beside your EV Charger. Holding the gun cradle up to your line, mark the top two and bottom mounting holes of the gun cradle. Drill a 5/16″ hole in the wall for each mark. Use a hammer to tap in 4 drywall anchors. Install the gun cradle with 4 Phillips screws into the anchors.

Step 7: Mount the EV Charger
Use a Phillips screwdriver and the 4 Phillips bolts to install the EV Charger on the mounting bracket.

Step 8a-1: Hardwired instructions for electricians
A licensed electrician or other qualified professional can follow these instructions to hardwire the EV Charger to a breaker. If you plan to power your EV Charger with a NEMA 14-50R receptacle outlet, skip to Step 8b. First, turn off the dedicated dual- pole breaker that will power the EV Charger.

Step 8a-2: Hardwired instructions for electricians
From the back of the EV Charger, use the Allen wrench to remove the 8 screws to detach the front cover. Caution: there’s a cable connecting the cover to the circuit board in the Charger. To remove the cable, gently grab the cable bundle and pull it away from the circuit board.

Step 8a-3: Hardwired instructions for electricians
Unscrew the screws for terminals 1, 2, and 3 to remove the Black, Red, and Green NEMA cable wires

Step 8a-4: Hardwired instructions for electricians
Unscrew the screws to remove the clamp securing NEMA cable. Then, remove the NEMA cable from the assembly. Finally, unscrew the nut holding the cable gland in place and remove it from the assembly.

Step 8a-5: Hardwired instructions for electricians
Using 1-¼” conduit and proper fittings for the connections, use 90°C wire, 6 AWG copper for setting 48A rating from both phases of the breaker along with a ground/earth lead into the EV Charger assembly. Insert the phase 1 lead into terminal 1, the phase 2 lead into terminal 2, and the ground into terminal 3 and secure them with the screws, applying a tightening torque of 1.2 Nm.

Step 8a-6: Hardwired instructions for electricians
Gently reattach the cable to the cover and the circuit board. Then, from the back of the EV Charger, use the Allen wrench to replace the 8 screws to reattach the front cover.

Step 8a-7: Hardwired instructions for electricians
Turn on the breaker and ensure that the power light on the front of the EV Charger is illuminated.

Step 8b-1: Plugged in instructions for electricians
If a NEMA 14-50R receptacle outlet is not already at the EV Charger location, a licensed electrician or other qualified professional can follow these instructions to install one. First, turn off the dedicated dual-pole breaker that will power the EV Charger.

Step 8b-2: Plugged in instructions for electricians
Install a NEMA 14-50R receptacle outlet with the ground facing downward ensuring the distance between the NEMA outlet and the EV Charger allows slack for a short cable. Bring leads from both phases of the breaker along with a ground/earth lead to the outlet and connect them. Neutral is not required.

Step 8b-3: Plugged in instructions for electricians
Plug in the NEMA 14-50P plug from the EV Charger into the receptacle outlet. Turn on the breaker and ensure that the power light on the front of the EV Charger is illuminated.

Step 9: Complete setup
Your EV Charger is now ready to charge your vehicle. It is set from the factory to charge at 40 Amps. To raise or lower the charge rate to match your breaker size and to take advantage of the numerous other features available from Emporia, return to the Emporia App, choose Add a Device under Manage Devices and follow the instructions to set up your EV Charger. Your phone will connect via Bluetooth to the system and then you’ll connect to a nearby Wi-Fi router. Make sure you have your Wi-Fi name and password.

Charging your vehicle

Your charger is set from the factory to charge at 40 Amps. You can raise or lower this rate only through the Emporia app. To charge your vehicle, open the port door and plug the EV Charger gun into the port. You will see the charge light on the EV Charger switch to solid blue when it is connected to the vehicle. It will begin breathing blue as the vehicle charges. Additionally, most EVs have indicator lights on the dashboard to let you know that you’re charging. Do not attempt to drive your vehicle while the charge cable is connected to your vehicle.

Charging your Tesla EV

The Emporia EV Charger requires a Tesla J1772 adapter to charge a Tesla. If you don’t already own one, these can be purchased directly from shop.tesla.com.

EV Charger LED lights

  Power

Off| Charger does not have power
Solid green| Charger has power
  Charge
Off| No vehicle connected
Solid Blue| Vehicle connected
Flashing Blue| Preparing to charge
Breathing Blue| Vehicle charging
  WiFi
Solid Red| Not connected to router
Flashing Red| Lost connection to router
Flashing Green| Connecting to router
Solid Green| Connected to router, but not the Internet
Solid Blue| Connected to the router and the Internet
  Fault
Flashing orange 1 slow/1 fast| Abnormal control pilot circuit

Unplug and plug-in Emporia EV Charger. If issue persists, contact Support.

Flashing orange 1 slow/2 fast| Charger has exceeded operating temperature lower bound. Ensure the charger is installed where temperatures do not drop below -22F (-30C)
Flashing orange 1 slow/3 fast| Input voltage is too low

If plugged in, check that the NEMA 14-50P is plugged in securely. Check the supply breaker in your breaker panel for damage and replace if necessary. If issue persists, contact Support.

Flashing orange 1 slow/4 fast| Input voltage is too high

If plugged in, check that the NEMA 14-50P is plugged in securely. Check the supply breaker in your breaker panel for damage and replace if necessary. If issue persists, contact Support.

Flashing orange 1 slow/5 fast| Charger has exceeded nominal temperature Ensure the charger is installed where ambient temperatures will not exceed 122°F (50°C). If issue persists, contact Support.
  Fault (cont.)

Flashing orange 1 slow/6 fast| Output surge current

Unplug from car. Disconnect charger from power. Confirm there is no visible damage or foreign material in the EV gun. Return power to charger. If issue persists, contact Support.

Flashing orange 1 slow/7 fast| Current leakage

Unplug from car. Disconnect charger from power. Confirm there is no visible damage or foreign material in the EV gun. Return power to charger. If issue persists, contact Support.

Flashing orange 1 slow/8 fast| Output short circuit

Unplug from car. Disconnect charger from power. Confirm there is no visible damage or foreign material in the EV gun. Return power to charger. If issue persists, contact Support.

Flashing orange 1 slow/9 fast| Output over current

Unplug from car. Disconnect charger from power. Confirm there is no visible damage or foreign material in the EV gun. Return power to charger. If issue persists, contact Support.

Flashing orange 2 slow/1 fast| Vehicle is not responding.

Ensure that the latch on the EV charging cable handle is locked into place. If the handle is not latched securely, the vehicle will not charge. If the latch is pressed down during charging, charging automatically stops. Ensure that the vehicle is not set up to begin charging at a specific time of day.

Flashing orange 2 slow/2 fast| Vehicle interface issue.

Ensure that the latch on the EV charging cable handle is locked into place. If the handle is not latched securely, the vehicle will not charge. If the latch is pressed down during charging, charging automatically stops. Ensure that the vehicle is not set up to begin charging at a specific time of day.

Flashing orange 2 slow/3 fast| Relay fused in position

Disconnect from power immediately. Contact Support.

Flashing orange 2 slow/5 fast| Charger is not grounded

Ensure that the EV Charger is properly wired and grounded. Check the line and neutral connections, as they may be reversed in the adapter or outlet. Unplug and reboot EV charger. If issue persists, contact Support.

Flashing orange 3 slow/1 fast| The car is requesting ventilation during charging, which is not supported by the Emporia EV Charger. Contact Support.

Troubleshooting Tips

The Emporia app is not finding my EV Charger after I’ve installed it.

Ensure the Charger has power:

• Check for a green power light.
• Check the EV Charger is wired properly.
• Check that the breaker powering the EV Charger is turned on.

Ensure your phone can connect to the EV Charger.

• Check your phone’s Bluetooth is on.
• If you’re using an Android, turn on Location Services for your phone to properly scan for Bluetooth devices.

Try power cycling the breaker to which the EV Charger is connected.
Try restarting the Emporia App.
Try rebooting your phone.

My vehicle is not responding or charging.

• Ensure that the latch on the EV charging cable handle is locked into place. If the handle is not latched securely, the vehicle will not charge. If the latch is pressed down during charging, charging automatically stops.
• Ensure that the vehicle is not set up to begin charging at a specific time of day.

FCC STATEMENT

The Emporia Smart Home EV Charger contains FCC ID: 2AS6P-EMEVSE1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
Caution: Any changes or modifications not expressly approved by Emporia void the user’s authority to operate the equipment.

Automate your Charging

Peak Demand Management
With the Emporia Vue, set a Peak Demand Goal for your system and let Emporia take care of the rest – automatically adjusting your Emporia EV Charger charge rates to meet this goal.

Charge with Solar
For homes that generate solar or other renewable energy, the Vue can adjust your EV Charger to automatically charge your vehicle to consume the excess generation.
Learn more: emporiaenergy.com
Copyright © 2021 Emporia Corp.
Designed in Colorado, USA. Manufactured in India.

Need help?
emporiaenergy.com/support
support@emporiaenergy.com
1-844-EMPORIA (367-6742)

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