KLARSTEIN 10038383 Series Studio Light and Fire Smart Fireplace Heater User Manual

October 30, 2023
Klarstein

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KLARSTEIN 10038383 Series Studio Light and Fire Smart Fireplace Heater

Product Information

  • Product Name: Studio Light & Fire Smart
  • Model Numbers: 10038383, 10038384, 10038385, 10038386,10038387, 10038388
  • Brand: Klarstein
  • Power Supply: 220-240 V ~ 50/60 Hz
  • Power Consumption: 2000 W
  • WiFi Standard: 802.11 b/g/n
  • WiFi Frequency: 2.4 GHz
  • WiFi Sendeleistung (max.): 20 dBm

Product Usage Instructions

  1. Before using the device, download the Klarstein App by scanning the QR code with your smartphone or directly from the App Store or Google Play.
  2. Register yourself in the Klarstein App.
  3. Follow the instructions provided in the App to set up and operate the device.
  4. The device can be controlled by both the control panel and the remote control.
  5. The control panel has a flame regulator and an on/off button.
  6. The remote control has an on/off button, flame button, temperature button, timer button, and arrow buttons.
  7. The display screens show flame color, brightness, temperature, heating power, high heating power, low heating power, and WiFi status.
  8. To switch between Celsius and Fahrenheit, press the C3 Red + Blue button on the control panel.
  9. For assembly, follow the instructions provided in the manual for wall mounting or installation.
  10. To clean the device, follow the instructions provided in the manual for cleaning and care.

Dear Customer,
Congratulations on purchasing this device. Please read the following instructions carefully and follow them to prevent possible damages. We assume no liability for damage caused by disregard of the instructions and improper use. Scan the QR code to get access to the latest user manual and more product information.

TECHNICAL DATA

Artikelnummer| 10038383, 10038384, 10038385,

10038386, 10038387, 10038388

---|---
Stromversorgung| 220-240 V ~ 50/60 Hz
Stromverbrauch| 2000 W
WiFi-Standard| 802.11 b/g/n
WiFi-Frequenz| 2,4 GHz
WiFi-Sendeleistung (max.)| 20 dBm

SAFETY INSTRUCTIONS

  • Check that the voltage indicates on the data plate corresponds with that of the local network before connecting the appliance to the mains power supply.
  • If the supply cord is damaged, it must be replaced by a qualified engineer in order to avoid a hazard.
  • The fireplace heater must not be positioned directly under the power socket.
  • Keep furniture, curtains and other flammable material at least 1 meter away from the appliance.
  • Keep out of reach of children and do not allow them to operate this appliance.
  • This appliance is intended for household use only and should not be used for industrial purposes.
  • Do not operate this appliance after a malfunction or after being damaged in any way.
  • Repairs to electrical appliances should only be performed by a qualified electrician.
  • Improper repairs may place user at serious risk.
  • Do not run the mains cable under carpets, rugs, etc.
  • Do not allow the mains cable to hang over sharp edges or come in contact with hot surfaces.
  • In order to avoid overheating, do not cover the heater.
  • Do not use this heater with a programmer, timer, separate remote control system or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.
  • Never immerse the product in water or any other liquid for any reasons.
  • Do not use this heater in the immediate surroundings of a bath, a shower or a swimming pool.
  • Do not use the appliance outdoors.
  • Do not use if you have wet hands.
  • Never use the appliance on or near hot surfaces.
  • Do not operate with a damaged cord.
  • Before cleaning the appliance, make sure it is unplugged from the power and that it is completely cooled.
  • Do not clean the appliance with abrasive chemicals.
  • Never use accessories that are not recommended or supplied by the manufacturer. It could cause danger to the user or damage to the appliance.
  • This device may be only used by children 8 years old or older and persons with limited physical, sensory and mental capabilities and / or lack of experience and knowledge, provided that they have been instructed in use of the device by a responsible person who understands the associated risks.
  • Children should be supervised to ensure that they do not play with the appliance.

CAUTION
Risk of burns! Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

DEVICE OVERVIEW AND BUTTONS

KLARSTEIN-10038383-Series-Studio-Light-and-Fire-Smart-Fireplace-
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  1. Switch
  2. Housing
  3. Logs

ASSEMBLY

10038383,10038384

WALL MOUNTING

Installation

  1. The fireplace is designed for permanent mounting on a wall at a minimum height of 300 mm. The bracket must be mounted horizontally and the cable must be routed to the bottom right of the fireplace. For optimal view of the fuel bed, a height of 600 mm from the floor to the bottom of the wall-mounted fireplace is recommended.
  2. Use the bracket as a table template and mark five drilling positions on the wall. Make sure these holes are all level.
  3. Set the bracket aside and drill the holes 35 mm deep using a 2 mm pilot bit and an 8 mm drill bit.
  4. Clean the holes of dust and dirt and insert a dowel into each hole. Make sure the edge of each hole is flush with the surface.
  5. Hold the bracket in place and secure it with screws.
  6. Carefully lift the unit, making sure that the top rear bar of the wall bracket is engaged and centered. This procedure should be performed by two people to avoid injury or property damage to the unit.
  7. Do not release the unit until you are sure it is securely attached to the bracket. Carefully press the wall chimney against the wall. Mark the two mounting holes of the lower bracket on the wall, then remove the wall chimney.KLARSTEIN-10038383-Series-Studio-Light-and-Fire-Smart-Fireplace-Heater-3
  8. Drill the holes in the wall and insert the wall plugs.
  9. Reattach the wall chimney to the wall and secure the lower mounting bracket to the wall with the screws provided to permanently fix the wall chimney in place.
  10. Remove the front panel, unpack the logs from the bag and place them along the light unit in the desired position.
  11. Replace the front panel.

Helpful hint before installation: The unit can be operated either with the switches on the fireplace under the canopy or with the supplied remote control.

CONTRIL PANEL

KLARSTEIN-10038383-Series-Studio-Light-and-Fire-Smart-Fireplace-
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REMOTE CONTROL

KLARSTEIN-10038383-Series-Studio-Light-and-Fire-Smart-Fireplace-
Heater-5 KLARSTEIN-10038383-Series-Studio-Light-and-Fire-Smart-Fireplace-
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DISPLAY SCREENS

KLARSTEIN-10038383-Series-Studio-Light-and-Fire-Smart-Fireplace-
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COMMISSIONING AND OPERATION

On/Off

  • Press the Power button to switch the unit on/off.
  • In standby mode, press and hold the Power button for 3 seconds to reset the wireless network.
  • Press and hold the Power button for 5 seconds in standby mode to toggle between Celsius and Fahrenheit.

Flame Controller

  • Press the Flame button repeatedly to adjust the flame brightness. There are 5 levels. 5 is the highest level and 1 is the lowest level.
  • Press and hold the Flame button for 5 seconds to enter the Flame color setting.
    Afterwards you can choose between the colours C1 • C7 by pressing several times.

C1 Warmes Weiß + Rot + Blau

C2 Warmes Weiß + Rot
C3 Rot + Blau
C4 Warmes Weiß + Blau
C5 Blau
C6 Rot
C7 Warmes Weiß

Heat controller

  • Press the Heat button repeatedly to select between the different heat levels. The level you select is indicated on the screen by a bar. When the small bar lights up, a low heat level is set. When both bars are lit, a high heat level is set.
  • Press and hold the Heat button for 5 seconds to set the desired heating temperature. You can set a temperature between 18 and 35 °C.

Timer

  • Press the Timer button several times in standby mode to set a power-on timer. A timer between 0 and 9 hours can be set. Each time the Timer button is pressed, the time is adjusted at 1-hour intervals.
  • To adjust the LED backlight, press the Timer button until you hear a beeping sound. F1“ is then displayed on the glass window. A total of 8 background colours can be selected. Press the Timer button briefly to change the colour. As soon as „F9“ is reached, the menu is exited and the colours start again when pressed again.

Open window detection
If the room temperature falls below 5 °C within 3 minutes while the unit is operating and does not rise within 7 minutes, the unit automatically assumes that a window is open. To save energy, the heating function is switched off and a warning signal sounds. Alarm „E4“ is displayed on the screen.

CLEANING AND CARE

Note: Turn off the unit and unplug it from the power outlet. Wait until the unit has completely cooled down before cleaning it.

  • Use a vacuum cleaner to clean the ventilation slots and grilles.
  • Remove dust on the outside surfaces with a damp (not wet) cloth.
  • Do not use strong cleaning agents or abrasives.
  • Do not spray the device with liquids or immerse it in water or other liquids.
  • Never open the heater housing.

Storage
Keep the unit in a dust-free place during the low season. Pack it in the original carton. Wind the heater cable cleanly to avoid damaging the cable.

DEVICE CONTROL BY SMARTPHONE

If you integrate the device into your home WiFi, you can conveniently operate it via the associated Klarstein app. The app not only allows you to remotely control the device via your smartphone, but also gives you access to recipes and additional information.
Follow these steps to connect your smartphone to your Klarstein device:

  1. Download the Klarstein app first by scanning the QR code with your smartphone (see below), or download it directly from App Store or Google Play.
  2. Make sure your smartphone is connected to the same WiFi network that your Klarstein device is to be connected to.
  3. Open the Klarstein app.
  4. Sign in to your account. If you do not have an account, sign up in the Klarstein app. 5 Follow the instructions from the app.

App Download
Use the scan function of your smartphone to scan the QR code and save the app on your smartphone.

Note: The app provides further information on how to use the app and help on how to connect to your device as soon as you open it for the first time.

KLARSTEIN-10038383-Series-Studio-Light-and-Fire-Smart-Fireplace-
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Troubleshooting connection problems

If your Klarstein device cannot be found in the WLAN, check the following:

  1. The device is not plugged in. Make sure that your device is plugged into an electric socket.

  2. The device is not in pairing mode. Make sure that the WiFi indicator (LED) on the smart device control panel is blinking as described in the ‘Reset WiFi settings‘ instruction of your smart device (instructions are usually available on device connection process).

  3. The WiFi access point does not operate on 2.4 GHz. Make sure that your access point operates on 2.4 GHz band and you have a separate SSID on 2.4 GHz band. If you are not sure about the operating band of your access point, please contact your internet provider company.
    Important: please note that if your WiFi router is dual band – operating on both 2.4 GHz and 5 GHz band – you need to separate the SSIDs for each band and use the 2.4 GHz SSID for connection.

  4. Firewall settings of your WiFi network; the firewall setting of your WiFi network may not allow the Klarstein app to configure the WiFi settings on your smart device. Please make sure that you are not using a public WiFi network, e.g. airports, dormitories, companies, etc.

  5. Different credentials used in smartphone and the app. Make sure that the WiFi credentials entered in the Klarstein app are the same as the ones that your smartphone is connected to.

Following the above mentioned points, if your smart device still fails to connect to the app, please contact us via email for support: appsupport@go- bbg.com

PRODUCT DATA SHEET

Model identifier(s):| 10038383, 10038384, 10038385, 10038386, 10038387, 10038388
---|---
Item| Symbol| Value| Unit|  | Item| Unit
Heat output|  | Type of heat input, for electric storage local space heaters only
Nominal heat output| Pnom| 2.0| kW|  | manual heat charge control, with integrated thermostat| N/A
Minimum heat output (indicative)| Pmin| 1.0| kW|  | manual heat charge control with room and/or

outdoor temperature feedback

| N/A
Maximum continuous heat output| Pmax,c| 2.0| kW|  | electronic heat charge control with room and/or

outdoor temperature feedback

| N/A
Auxiliary electricity consumption|  | fan assisted heat output| N/A
At nominal heat output| elmax| 1.988| kW|  | Type of heat output/room temperature control
At minimum heat output| elmin| 0.990| kW|  | single stage heat output and no room temperature control| no
In standby mode| elSB| 0.0005| W|  | Two or more manual stages, no room temperature control| no
 |  | with mechanic thermostat room temperature control| no
 | with electronic room temperature control| no
 | electronic room temperature control plus day timer| no
 | electronic room temperature control plus week timer| yes
 | Other control options (multiple selections possible)
 | room temperature control, with presence detection| no
 | room temperature control, with open window detection| yes
 | with distance control option| no
 | with adaptive start control| no
 | with working time limitation| no
 | with black bulb sensor| no
Contact details| Chal-Tec GmbH, Wallstraße 16, 10179, Berlin, Germany

DISPOSAL CONSIDERATIONS

If there is a legal regulation for the disposal of electrical and electronic devices in your country, this symbol on the product or on the packaging indicates that this product must not be disposed of with household waste. Instead, it must be taken to a collection point for the recycling of electrical and electronic equipment. By disposing of it in accordance with the rules, you are protecting the environment and the health of your fellow human beings from negative consequences. For information about the recycling and disposal of this product, please contact your local authority or your household waste disposal service.
This product contains batteries. If there is a legal regulation for the disposal of batteries in your country, the batteries must not be disposed of with household waste. Find out about local regulations for disposing of batteries. By disposing of them in accordance with the rules, you are protecting the environment and the health of your fellow human beings from negative consequences.

DECLARATION OF CONFORMITY

Manufacturer:
Chal-Tec GmbH, Wallstrasse 16, 10179 Berlin, Germany.
Importer for Great Britain:
Berlin Brands Group UK Limited
PO Box 42
272 Kensington High Street
London, W8 6ND
United Kingdom
Hereby, Chal-Tec GmbH declares that the radio equipment type Studio Light & Fire is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: use.berlin/10038386
For Great Britain: Hereby, Chal-Tec GmbH declares that the radio equipment type Studio Light & Fire is in compliance with the relevant statutory requirements. The full text of the declaration of conformity is available at the following internet address: use. berlin/10038386

www.klarstein.com

References

Read User Manual Online (PDF format)

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