Oursson DW4001TD Dishwasher Instruction Manual
- October 30, 2023
- oursson
Table of Contents
- Oursson DW4001TD Dishwasher
- Product Information
- Product Usage Instructions
- SAFETY INSTRUCTIONS
- INSTALLATION AND CONNECTION
- PRODUCT SET
- ELEMENTS OF DESIGN
- UTILIZATION
- ORDER OF OPERATION
- DISHWASHING RECOMMENDATIONS
- Option for loading baskets
- CLEANING AND MAINTENANCE
- TRAnSPORTATiOn
- PRODUCT CERTIFICATION
- SERVICING
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Oursson DW4001TD Dishwasher
Product Information
The DW4001TD/DW4002TD is a dishwasher designed for home use. It operates on 220-240 V~ electrical power and has a maximum capacity of 4 sets of utensils per cycle. It comes with various program functions that vary depending on the dishwasher model, including Rinse with hot water 1, Quick wash, ECO, Intensive washing, Pre-washing/rinsing dishes, and Sterilization. The dishwasher comes with a basket for dishes, a detergent drawer, a control panel, a vented sprayer, a door, a drain hole, a water inlet hose, and a power cable. The control panel includes buttons for selecting different program functions, adjusting the wash time, and activating the camera backlight.
Product Usage Instructions
Safety Instructions: Before using the dishwasher, read the safety
instructions carefully. The danger symbol indicates high voltage, the warning
symbol indicates the necessity of operating according to the instructions, and
the risk of burn symbol is a reminder of high temperatures. Do not apply any
force to the device during operation, and do not exceed the maximum number of
utensils per cycle.
Installation and Connection: Before connecting the dishwasher, make sure
it is unplugged. Connect the drain hose to a sewer pipe or sink siphon with a
diameter of at least 40 mm. Ensure that the free end of the drain hose is at a
height of 400 to 1000 mm and not immersed in water to avoid reverse water
flow. Connect the water supply hose and install a pressure-reducing valve at
the inlet if necessary. Plug in the device and check for leaks after the first
wash cycle.
Program Functions: The dishwasher comes with various program functions
that vary depending on the model. Select the desired program function using
the control panel buttons. Adjust the wash time by pressing the button
repeatedly or holding it down for 3 seconds to activate the camera backlight.
The Sterilization program can be used as a separate program or as an
additional function for Intensive washing, Quick wash, or ECO program. To
activate Sterilization as an additional function, press and hold the button
for 3 seconds.
Utilization: Load the dishwasher with utensils and detergent in the
detergent drawer. Select the desired program function and adjust the wash time
if necessary. Close the door and start the cycle. After the cycle is complete,
unload the dishwasher and store the utensils in their respective places.
SAFETY INSTRUCTIONS
Danger symbol
A reminder to user about high voltage.
Warning symbol
A reminder to user about the necessity of operating exactly according to the
instructions.
When using electrical appliances should take the following precautions:
- Use the device according to the following instructions manual.
- Install the device on a stable surface.
- Use only the tools, which are included in the product set.
- To protect against risk of electrical shock do not put the cord in water or other liquid. If for some reason the water got into the unit, contact an authorized service center (ASC) OURSSON AG.
- For power supply, use a power grid with proper characteristics.
- Do not use the device in areas where the air can contain vapors of flammable substances.
- Never attempt to open the device by yourself– it could possibly be the reason of an electrical shock can lead to product malfunction and will invalidate the manufacturer’s warranty. For repair and maintenance, contact only authorized service centers meant for repair of products under the trademark OURSSON.
- When moved from a cool to a warm place and vice versa unpack it before use and wait 1-2 hours without turning it on.
- In order to prevent electrical shock do not immerse the entire product or the wires into the water.
- Be particularly careful and cautious when using the device near children.
- The power cord is specially made relatively short in order to avoid the risk of injury.
- Do not allow the cord to hang over the sharp edge of the table or touch hot surfaces.
- Do not connect this device to a grid that is overloaded with other appliances: it can lead to the fact that the device will not function properly.
- Do not install the device near gas and electric stoves and ovens.
- After use, make sure to disconnect the device from the power grid.
- Keep the device from bumps, falls, vibration and other mechanical influences.
- Make sure to disconnect the device from the power grid before cleaning or changing accessories.
- Do not use the device outdoors.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge. They can only use the device under the supervision of the person responsible for their safety, or after instruction on the safe use of the device. Do not allow children to play with the product.
- This product is intended only for use in the home.
- If the power cord is damaged, it must be replaced by a specialist from the authorized service center (ASC) OURSSON AG to avoid danger.
- Use only the tools, which are included in the product set.
- When cleaning the appliance do not use abrasives and organic cleaners (alcohol, gasoline, etc.). When cleaning the device it is allowed to use a small amount of neutral detergent.
Risk of burn symbol
Reminder for users of high temperatures.
RECOMMENDATIONS
- Please read the instruction manual before using the device. Keep the manual after reading it for further use.
- All illustrations in this manual are schematic representations of real objects, which may differ from the actual images.
- It is forbidden to use extension cords or adapters for this device, Pic. А.
- The operation of this device, in any case, does not imply the application of any force to it, as this may damage the product due to user fault.
- Do not place heavy objects on the door when it is open, do not lean on it, Pic. A. The device may lean forward. Do not leave the appliance with the door open unattended.
- Do not use the device if the ambient temperature is below 0°C degrees, Pic. A.
- Do not touch the heating element during or immediately after use.
- When operating the dishwasher, open the door very carefully. There is a risk of water splashing, and the escaping steam may have a high temperature. This can cause burns. Keep children away from detergent and also away from the open door of the dishwasher. Do not let children drink the water from the device. Water may be contaminated with detergent residues. Detergents can be extremely dangerous if swallowed. Avoid contact with skin and eyes.
- Avoid the accumulation of combustible materials around and below the device, such as lint, paper, rags, and chemicals.
- Make sure that the detergent drawer is empty after completing the wash cycle.
- The dishwasher is designed to wash ordinary household items. Do not wash in the dishwasher items contaminated with gasoline, paint, etc.
- Avoid sudden changes in temperature and humidity.
INSTALLATION AND CONNECTION
-
Unpack the device and remove all packaging material.
-
Check for accessories. The presence of water stains and water stains inside the device is normal.
-
Retain the original packaging.
-
Inspect the device for defects and deformations.
-
It is recommended to install the device in the vicinity of an existing water supply tap, and drainage holes for water.
-
Сonnect the device only to the cold water main.
-
Install the appliance on a horizontal level, heat-resistant surface, keeping the distance from the walls/ furniture, providing sufficient space for ventilation of the device and free opening of the door, Pic. B-1. This device must not be built-in. Pic. A. Make sure that the device does not slip on the surface.
-
It is not recommended to set the device on the floor, Pic. B-1.
-
Blocking the ventilation holes can damage the device. Ventilation holes in the bottom (if provided by
the design) must not be covered by carpet. -
Install the device so that access to the outlet is free.
-
Do not cover the device or place objects on top of it.
-
The device must be connected to the water supply only with the help of new sets of hoses; old hoses should not be reused.
-
Connect the device to a power outlet that is grounded, Pic. A. Do not remove the grounding from the electrical connection cable.
Water pressure:
- Minimum 0.03 MPa (0.3 bar)
- Maximum 0.6 MPa (6 bar)
- At higher water pressures: install a pressure-reducing valve at the inlet.
- Before first use, wipe the body of the device with a dry and soft cloth.
- Before connecting, make sure the device is unplugged.
Drain hose connection
- Place the «double wire clamp» on the drain hose
- Install the drain hose on the drain hole of the dishwasher and secure it with the «double wire clamp». Please note that the drain hose should not be twisted, pinched, and without loops
- Connect the other end of the drain hose to a sewer pipe with a diameter of at least 40 mm or connect to a sink siphon
Note: The free end of the drain hose should be at a height of 400 to 1000 mm and should not be immersed in water to avoid reverse water flow. If necessary, make a hole in the kitchen worktop to organize the drain hose and connect it under the sink. Connecting the water supply hose
- Make sure that the water supply hose is not kinked.
- With increased water pressure, install a pressure-reducing valve at the inlet.
- Connect the cold water supply hose to a ¾ ”threaded line and make sure the connection is tight. Do not use too much force so as not to damage the threads.
Note:
- If the water pipes are new or have not been used for a long period of time, let the water drain to make sure that the water is clean and free from contamination. Otherwise, there is a risk that the water intake may become blocked and the device may be damaged.
- Turn off the water supply if you are not using a dishwasher. After connecting the drain hose and the water supply hose, plug in the device. Make sure that there are no leaks anywhere after the first wash cycle, Pic. B-5 .
PRODUCT SET
- Dishwasher……………………………………………………1 pc.
- Hose for water supply …………………………………….1 pc.
- Drain hose ……………………………………………………1 pc.
- Cutlery basket ………………………………………………1 pc.
- Basket for dishes …………………………………………..1 pc.
- Instruction manual …………………………………………1 pc.
- Warranty card ……………………………………………….1 pc.
ELEMENTS OF DESIGN
- Basket for dishes
- Detergent drawer
- Control Panel
- Vent
- Sprayer
- Door
- Drain hole
- Water inlet hose
- Power cable
UTILIZATION
Control panel, Pic. D-3
- ON/OFF button
- Quick Wash program
- ECO program
- Intensive Wash program
- Display
Display indications:
-
washing temperature lights up after selecting a program
-
the time for the program cycle lights up after selecting a program
- Note: After selecting a program, the temperature and time indicators will be displayed alternately.
-
error codes
-
Rinse/intermediate wash program
-
Activation of the program «YOUR CHOICE»
-
Sterilization program
-
Start/Pause: press the button to start or pause the dishwasher.
-
DW4001TD: After turning on the device, press and hold the button for 3 seconds to cancel the program and enter standby mode.
Pro gra m Funct ion (The number of programs depends on the dishwasher model )
Note: The Sterilization program can be used as a separate program, or as an additional function for the following programs: Intensive washing, quick washing, ECO program. To activate “Sterilization” as an additional function, press and hold the button for 3 seconds. In this case, it will automatically start after the end of the main program.
ORDER OF OPERATION
-
After connecting the drain hose and the water supply hose, plug in the device. Open the water tap.
-
Open the door and pull out the basket. Follow the recommendations for loading the basket and placing dirty dishes in it. Do not forget to remove large food debris beforehand! Place the forks and knives in a special cutlery basket.
-
After placing the dishes, slide the basket into the dishwasher.
-
Add the required amount of detergent in the dedicated compartment, Pic. E-5. You can use liquid detergent, tablets, or powder. Use only special detergents (including 3 in 1) designed for an automatic dishwasher. Never use soap, laundry detergent, liquid for washing dishes/hands or solvent in the dishwasher.
Note: Pour powder detergents into the compartment (or inside the dishwasher) just before starting the washing program. Keep detergents for dishwashers out of the reach of children! -
Close the door of the dishwasher. Make sure the door closes properly. You will hear a slight click when the door closes completely.
-
Turn on the dishwasher by pressing the button.
-
Select the desired program by pressing the corresponding button, etc. Then to start the program, press the button.
-
At the end of the washing program, several beeps will sound. Turn off the appliance with the button, close the water supply, and open the door of the dishwasher. Wait a few minutes before unloading the dishes. Hotplates are susceptible to damage. Let them cool for 10-15 minutes.
The interval between the cycles should be at least 20 minutes.
Notes:
- The duration time of the dishwasher program may vary depending on the inlet water temperature or the ambient temperature.
- In sleep mode, the dishwasher fan turns on for 2 minutes every 6 hours to ventilate.
Adding dishes after starting the washing program
- If you want to open the door of the dishwasher during its operation to add a forgotten dishware item or to remove it, press the button and wait until the washing program stops. Then gently open the door. Beware of hot steam and water when opening the door.
- Pull out the basket and place the necessary utensils.
- Slide the basket, close the door tightly until it clicks, and press the button. The machine will continue to work after a few seconds.
Note: The selected program can only be changed at the very beginning of
the washing process. Otherwise, there is a possibility that the detergent has
already been dissolved and the water drained.
DW4001TD: To change the program, press and hold the button for 3 seconds,
and the machine will go into standby mode. Select the desired program using
the corresponding button. Start the washing process by pressing the button.
DW4002TD: To change the program, press the button , then the off button .
Turn on the dishwasher by pressing the button . Select the required program
and start the washing process by pressing the button .
DISHWASHING RECOMMENDATIONS
Please note that not all dishes are dishwasher safe. Watch the markings on the bottom or packaging of the dishes before purchasing them. The combination of high temperature and special detergent can damage some products when they are washed in the dishwasher. If you have any doubts about washing in the dishwasher, refer to the marking of the dishes or wash them by hand.
It is not recommended to wash in the dishwasher
Wooden utensils| Wooden cutlery, utensils, chopping boards, and wooden handles
may warp or crack at high temperatures.
Plastic| Plastic dishes that do not withstand high temperatures. Utensils can
change color, shape or crack.
Ceramics| Antique ceramic dishes, dishes with colorful decorations, dishes in
a gold frame can fade, change color.
Glass| Most modern glassware is dishwasher safe. Dishes from some types of
glass, for example, crystal or very thin, can corrode, become cloudy, and
become opaque.
Stainless steel, aluminum and its alloys| Aluminum cookware, aluminum parts
from a meat grinder, garlic presses, trays, pans, etc. under the influence of
detergents and high temperature they get a dark-gray coating that leaves marks
on the hands. Metal products that can easily rust should not be placed in the
dishwasher. Copper, tin and brass are prone to staining. Wash such products by
hand, as well as silver or gold.
LOADING BASKETS FOR DISHES
Follow the recommendations for loading dishes in baskets for the most
efficient washing in the dishwasher. Before placing dishes in baskets, remove
large or burnt food debris.
Option for loading baskets
Install all utensils so that they do not interfere with the operation of the spray guns:
- Place cups, glasses, and other similar utensils upside down so that water does not accumulate inside them.
- Tilt plates, dishes, and pans so that water can drain.
- Place cutlery (forks, spoons, knives, etc.) in a separate special basket. To place larger dishes, you can fold the row in the basket and increase the space,
- All utensils must be positioned securely so that they cannot tip over.
- Do not place dishes and cutlery on top of each other or on top of other objects.
- Glasses must not touch, otherwise, they may be damaged.
- Place sharp objects so that they do not damage the door seal.
Load sharp knives with the handles up or position them horizontally to reduce the risk of cuts, Pic. E-1. Make sure that no objects protrude beyond the bottom of the basket
Note:
- Do not wash dishwasher objects that are contaminated with ash, candle wax, varnish, or paint, as well as sponges, towels, etc.
- Do not overload the dishwasher. This is important for good results and reasonable energy consumption.
- Do not put objects that are too small in the dishwasher; they may fall out of the basket or not be washed, as the spray jet will not get inside.
CLEANING AND MAINTENANCE
- After each washing, it is recommended to turn off the water supply and leave the machine door ajar to prevent the accumulation of moisture and the appearance of an unpleasant odor inside. Clean parts regularly after use. Cleaning the device is necessary for its stable operation.
- Before cleaning, unplug the appliance and allow it to cool completely.
- Wipe the body of the device with a damp cloth. Use a dry, soft cloth to clean the control panel. Never immerse the device in water due to the danger of electric shock.
- If you do not plan to use the machine for a long time, before disconnecting the device it is recommended to do a complete washing cycle without dishes, then turn off the water supply, unplug the device and leave the machine’s door ajar.
- This will extend the life of the seals and avoid the appearance of unpleasant odors. Never use an aerosol cleaner or abrasive products to clean the machine’s door or control panel, as it may cause damage. Do not use paper towels because of the risk of scratching or staining the surface. Clean the door with a clean, soft, damp, lint-free cloth, then wipe dry.
Filter cleaning, Pic. F-1
The filtration system is designed to prevent large residues of food or other objects from entering the pump. Food debris can sometimes block the filtration system.
- Turn the filter counterclockwise to unlock it. Pull the filter up and out of the machine.
- The filter consists of three parts. Disassemble and rinse it under running water. For more thorough cleaning, you can use a soft brush.
- After cleaning, reassemble the filter and place it back in the dishwasher.
Note:
- The filter is recommended to be cleaned once a week.
- Do not knock on the filter during cleaning to avoid deformation.
It is forbidden to use the dishwasher without the filter installed.
Cleaning the sprayer
The sprayer must be cleaned regularly so that limescale from hard water and food debris does not clog the openings.
- Pull the sprayer up to remove it.
- Rinse the sprayer under running water. Gently clean the holes with a soft brush or thin hole-cleaning tool.
- Place the sprayer back.
Note: The sprayer is recommended to be cleaned once a month or more often if necessary.
Descaling
If the inner part of the device is very dirty, or limescale has formed, use a
special descaler and strictly follow the manufacturer’s instructions or use
white vinegar. To do this, remove the filter from the machine and place it in
the basket for dishes. Launch the Intensive Wash program. Utensils should be
absent. After 2-10 min. Press the button and gently open the door. Add 100 ml
of white vinegar or 50 g of a special anti-scale detergent. Press the button
again. At the end of the program, there may be a small amount of limescale on
the inside of the device. Gently wipe the scale with a cloth or towel. If the
dishwasher smells of vinegar or anti-scale detergent, you can start the
Sterilization program without dishes and detergent.
TRAnSPORTATiOn
Keep the packaging of the device if you intend to transport it often from one place to another. Move the dishwasher only vertically. Make sure that the hoses and cables are not pinched.
- Unplug the dishwasher.
- Shut off the water supply, disconnect the water supply hose, and drain the water from the water supply hose.
- Disconnect the water drain hose. Remove the filter and remove water at the bottom of the device with a sponge and cloth. Reinstall the filter
- Wipe all parts of the device dry. In winter, the device should be protected from damage resulting from freezing.
POSSIBLE PROBLEMS AND SOLUTIONS
Possible Problem | Possible Cause | Solutions |
---|---|---|
Device doesn’t turn on | 1. The power cable is not connected to the network. |
2. There is no voltage in the power supply network.
3. Low water pressure.
4. The device’s door is not closed properly.
| 1. Verify that the power cable is plugged in.
2. Disconnect the device from the power supply and wait for the voltage to normalize.
3. Check the connection to the water supply with the appropriate parameters. Make sure that the water supply is open.
4. Close the door firmly until it clicks.
Water does not drain from the dishwasher| 1. The filter is clogged.
2. The program is not finished yet.
3. The drain hose is kinked.
| 1. Clean the filter.
2. Wait for the program to complete.
3. Check the drain hose.
Noise| 1. The sprayer touches the dishes in the basket.
2. Dishes are not firmly placed in the basket.
| 1. Stop the program and set the dishes so that they do not interfere with the operation of the sprayer.
2. Stop the program and set the dishes correctly.
Foam in the dishwashing chamber| Wrong detergent| Use only special detergents.
If foam devel- ops, stop the program, open the dishwasher, wait until the foam
settles. Close the door and start the rinse program.
The dishes have not dried| 1. Water is collected in the recesses of the
dishes.
2. Dishes removed too early, drying process not completed.
| 1. Follow the recommendations for the proper placement of the dishes. Cups, plates, etc. position upside down.
2. Wait until the program ends.
Plastic dishes did not dry| The properties of plastic| The properties of
plastic. Plastic dishes have low heat-accumulating properties
and dry slower.
Poor washing quality| 1. Utensils are placed incorrectly or too many of it.
2. Incorrectly selected program.
3. Not enough detergent.
4. The sprayer is blocked.
5. The detergent remains in the compartment. The compartment is blocked by utensils.
| 1. Follow the recommendations for the proper placement of the utensils. Do not overload the dishwasher.
2. Select a more intensive wash program.
3. Use more detergent or replace it with another one.
4. Place the dishes in such a way so that it does not interfere with the movement of the sprayer.
5. Correctly place the dishes.
ERROR CODE (DW4001TD)
Error code | Meaning | Possible reason |
---|---|---|
E2 | Lack of water or too long filling time. | • Water hose incorrectly |
connected, kinked, pinch.
• There is no water flow (the water tap is not open; insufficient water pressure in the house).
E4| No heating to set temperature| Malfunction of heating element or sensor
E5| Water overflow/leakage| Water is leaking
E7| Not enough water| Water is leaking, the pump stops working, the micros-
witch is turned off.
E10| High water level| The volume of water flow exceeds the set value.
ERROR CODE (DW4002TD)
Indication | Meaning | Possible reason |
---|---|---|
LED1+LED11 | Water supply warning | • Water hose incorrectly connected, |
kinked, squashed.
• No water flow (tap not open; insufficient water pressure in
the house).
LED2+LED5| Temperature sensor malfunction| Breakage or short circuit of the
board with the temperature sensor.
LED5+LED10| Not enough water| Water leaks, the pump stops working, and the
micro switch is off.
LED5+LED11| Heating element malfunction| The heating element does not work,
and the temperature regulator on the board with the heating element is off
(one temperature regulator should restore operation automatically, the other
manually).
LED2+LED10| High water level warning| The volume of water flow exceeds the set
value.
- In case of overflow or leakage, turn off the main water tap and contact a service center.
- If there is water in the tray due to overflow or small leakage, remove the water before restarting the dishwasher.
PRODUCT CERTIFICATION
For information on product certification, see http://www.oursson.com or ask the seller for a copy.
SPECiFiCATiOnS
Model| DW4001TD / DW4002TD
Power consumption, W| max 850
Rated voltage| 220-240 V~; 50-60 Hz
Number of Utensils Sets| 4
Average water consumption for a standard program, l/cycle| 5
Energy efficiency class| A
Washing Quality Class| A
Water pressure| 0.03-0.6 MPa
Maximum temperature of water heating, C| 72
Display| Yes
Type of instalation| Freestanding (tabletop)
Possibility to built-in| No
Transportation temperature| from -25°C up to +35°C
Operation temperature| from +5°C up to +35°C
Storing temperature| from 0 °C up to +35 °C
Humidity Requirements for transportation, storing and operation| 15-70% (no
condensation)
Protection class| I
Dimensions, mm (HxWxD)| 430x400x410
Weight, kg| 10,5|
Products must be stored in dry, ventilated warehouses at a temperature not lower than 0°C. Only a qualified specialist of an authorized service center OURSSON can repair the device
SERVICING
Company OURSSON expresses great appreciation to you for choosing our products.
We have done everything possible so that this meets your needs, and the
quality corresponds to the best world standards. If your OURSSON branded
product will need maintenance, please contact one of the authorized service
center (hereinafter – ASC). A complete list of ASC and their exact addresses
can be found on the website www.oursson.com.
Warranty obligations OURSSON:
- Warranty obligations OURSSON, provided ASC OURSSON, apply only to models designed OURSSON for the production or supply and sale within the country where the warranty service is provided, purchased in this country, certified for compliance with the standards of this country, and also marked the with official marks of conformity.
- Warranty obligations OURSSON operate within the law on the protection of consumer rights and are regulated by the laws of the country in which they are provided, and only when the product is used exclusively for personal, family, or household purposes. Warranty obligations OURSSON shall not apply to uses of goods for business purposes or in connection with the acquisition of goods to meet the needs of enterprises, institutions, and organizations.
- OURSSON sets for its products the following terms of use and warranty periods:
Product name
| Terms of use, months| Warranty Period, months
---|---|---
Microwave ovens breadmakers, induction hobs Multicookers, kitchen processors,
electric kettles, electric grills, hand blenders, hand mixers, meat grinders,
blenders, toasters, airports, toasters, juicers, steamers, coffee makers,
choppers, freezers, refrigerators, automatic coffee machines, milk frother,
dishwasher Kitchen scales|
60
|
24
- Warranty obligations OURSSON shall not apply to the following products if their replacement is assumed and is not connected with disassembling products:
- Batteries.
- Cases, straps, cords for carrying, mounting accessories, tools, and documentation that came with the product.
- Warranty does not cover defects caused due to violations of the rules of consumer use, storage or transportation of the goods, actions of third parties or force majeure, including but not limited to the following cases:
- If the defect was a result of careless handling, used for other purposes, violations of conditions and rules of operation set forth in the instruction manual, including as a result of exposure to high or low temperatures, high humidity or dust, traces of opening the device independently and/ or selfrepair, mismatch state standards for power grids, getting liquids, insects or other foreign objects, substances inside the device, as well as long-term use of the product in extreme operational modes.
- If the defect of the product was a result of unauthorized attempts to test the product or make any changes in its construction or software programs, including repair or maintenance in unauthorized service centers.
- If the defect of the product was a result of use of non-standard and/or low-quality equipment, accessories, spare parts, batteries.
- If the defect of the product is associated with its use in conjunction with additional equipment (accessories), other than additional equipment recommended by OURSSON for use with this product. OURSSON is not responsible for the quality of the additional equipment (accessories) manufactured by third parties, for the quality of its products together with such equipment, as well as the quality of the work of the additional equipment of OURSSON together with the products of other manufacturers.
- Product defects detected during the lifetime of the product are eliminated by the authorized service centers (ASC). During the warranty period, the elimination of defects is free of charge with the presentation of the original certificate of guarantee and documents that confirm the fact and date of the contract of retail purchase. In the absence of such documents, the warranty period is calculated from the date of manufacture of goods. It should be taken into account:
- Setup and Installation (assembly, connection, etc.) of the product described in the documentation attached to it, does not enter the scope of warranty OURSSON and can be performed by the user as well as the specialists of most authorized service centers on a paid basis.
- Work upon the maintenance of products (cleaning and lubricating the moving parts, replacement of consumables and supplies, etc.) are made on a paid basis.
- OURSSON is not responsible for any damage directly or indirectly caused by their products to people, pets, property if it occurred as a result of non-observance of the rules and conditions of use, storage, transportation or installation of the product, intentional or negligent actions of consumer or third parties.
- Under no circumstances, OURSSON is not responsible for any special, incidental, indirect or consequential loss or damage, including but not limited to: lost profits, damages caused by interruptions in the commercial, industrial or other activities, arising from the use of or inability to use the product.
- Due to continuous product improvement, design elements and some technical specifications are subject to change without prior notice from the manufacturer.
Using the product when after the terms of use (lifetime):
- Lifetime set by OURSSON for this product applies only when the product is used exclusively for personal, family or household needs, as well as the consumer observes the correct operation, storage, and transportation of products. Under the condition of careful handling of the product and compliance with the rules of operation, the actual life may exceed the lifetime set by OURSSON.
- At the end of the product lifetime, you should contact an authorized service center for to conduct preventive maintenance of the product and determine its suitability for further use. Work on conducting preventive maintenance of the products is also made in service centers on a paid basis.
- OURSSON does not recommend the use of this product after the end of its lifetime without its preventive maintenance by the authorized service center, since this case, the product can be dangerous to the life, health, or property of the consumer.
Product Recycling and Disposal
This appliance has been identified in accordance with the European directive
2002/96/EG on Waste Electrical and Electronic Equipment – WEEE. After the
expiration of the lifetime, the product cannot be disposed of with other
household waste. Instead, it shall be deposited in the appropriate recycling
collection point for electrical and electronic equipment for proper treatment
and disposal in accordance with federal or local law. By disposing correctly
of this product, you will help to conserve natural resources and prevent the
product from damaging the environment and human health. For more information
on the collection point and recycling of this product, please contact your
local municipal authorities or the enterprise for household waste disposal.
Date of manufacture
Each product has a unique serial number in the form of an alphanumeric row and
is duplicated with a barcode that contains the following information: name of
the product group, date of manufacture, and serial number of the product. The
serial number is located on the rear of the product, on the package, and the
warranty card.
- The first two letters-correspondence to the product group (Dishwasher – DW).
- The first two digits – the year of manufacture.
- The second two digits – the month of manufacture.
- The last two digits – the serial number of the product.
To avoid misunderstandings, we highly recommend you read carefully the instruction manual and the warranty obligations. Check the correctness of the warranty card. The warranty card is valid only if the following are correctly and clearly stated: model, serial number, date of purchase, clear stamps, and buyer’s signature. The serial number and the model of the device must be the same as on the warranty card. If these conditions are not fulfilled or the data specified in the warranty card was changed, the warranty card is invalid.
If you have questions or problems with OURSSON products – please contact
us by e-mail: support@oursson.com.
This manual is under the protection of international and EU copyright law. Any
unauthorized use of the instructions, including copying, printing and
distribution, but not limited to, involves the application of the guilty
person to civil liability and criminal liability.
Contact information:
- Manufacturer of goods – «Zhongshan Galanz Consumer Electric Appliances Co., Ltd», No.3 XINGPU ROAD EAST, HUANGPU TOWN, ZHONGSHAN CITY, GUANGDONG, CHINA.
- Certification information products are available on the website www.oursson.com.
- forum.oursson.ru.
References
- Oursson Forum • Главная страница
- OURSSON / Oursson
- OURSSON / Oursson
- OURSSON / Oursson
- OURSSON / Oursson
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