NINJA SP250 Series Foodi Smart Digital Pro Air Fry Oven User Manual
- October 30, 2023
- Ninja
Table of Contents
NINJA SP250 Series Foodi Smart Digital Pro Air Fry Oven User Manual
ONE (1) YEAR LIMITED WARRANTY
The One 0) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable. SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty?
The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced up to one (1) year from the original purchase date. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
Normal wear and tear of wearable parts (such as removable pots, racks, pans, etc.). which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at ninjaaccessorles.com. Any unit that has been tampered with or used for commercial purposes Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance (e.g., failure to keep the oven clear of food spills and other debris), or damage due to mishandling in transit. Consequential and incidental damages. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal
household conditions within the warranty period, visit
ninJakitchen.com/support for product care
and maintenance self-help. Our Customer Service Specialists are also available
at 1-877-646-5288 to assist with product support and warranty service
options, including the possibility of upgrading to our VIP warranty service
options for select product categories. So we may better assist you, please
register your product online at
registeryourninja.com and have the product on
hand when you call. SharkNinja will cover the cost for the customer to send in
the unit to us for repair or replacement. A fee of $20.95 (subject to change)
will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need
the receipt as proof of purchase. We also ask that you register your product
online at registeryourninia.com and have the
product on hand when you call, so we may better assist you. A Customer Service
Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state. Some states do not permit the exclusion
or limitation of incidental or consequential damages, so the above may not
apply to you.