NINJA NC501ANZ Deluxe Ice Cream and Frozen Treat Maker Owner’s Manual

: May 15, 2024
: Ninja

Table of Contents

IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
FEATURES
CARE & MAINTENANCE
TROUBLESHOOTING GUIDE
ORDERING REPLACEMENT PARTS
PRODUCT REGISTRATION
Mann & Noble
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

**NINJA NC501ANZ Deluxe Ice Cream and Frozen Treat Maker Owner’s Manual

**

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ ALL INSTRUCTIONS BEFORE USE • FOR HOUSEHOLD USE ONLY

| Read and review instructions for operation and use.
---|---
| Indicates the presence of a hazard that can cause personal injury, death, or substantial property damage if the warning included with this symbol is ignored.
| For indoor and household use only.
When using electrical appliances, basic safety precautions should always be followed, including the following:

WARNING
To reduce the risk of injury, fire, electrical shock or property damage, basic safety precautions must always be followed, including the following numbered warnings and subsequent instructions. Do not use appliance for other than intended use.

Read all instructions prior to using the appliance and its accessories.
Carefully observe and follow all warnings and instructions. This unit contains electrical connections and moving parts that potentially present risk to the user.
Take inventory of all contents to ensure you have all parts needed to properly and safely operate your appliance.
Turn the appliance OFF, then unplug the appliance from the outlet when not in use, before assembling or disassembling parts, and before cleaning. To unplug, grasp the plug by the body and pull from the outlet. NEVER unplug by grasping and pulling the flexible cord.
Before use, wash all parts that may contact food. Follow washing instructions covered in this instruction manual.
Before each use, inspect Deluxe Creamerizer™ Paddle for damage. If paddle is bent or damage is suspected, contact SharkNinja to arrange for replacement.
DO NOT use this appliance outdoors. It is designed for indoor household use only.
DO NOT operate any appliance with a damaged cord or plug, or after the appliance malfunctions or is dropped or damaged in any manner. This appliance has no userserviceable parts. If damaged, contact SharkNinja for servicing.
This appliance has important markings on the plug. The entire supply cord is not suitable for replacement. If damaged, please contact SharkNinja for service.
Extension cords should NOT be used with this appliance.
To protect against the risk of electric shock, DO NOT submerge the appliance or allow the power cord to contact any form of liquid.
DO NOT allow the cord to hang over the edges of tables or counters. The cord may become snagged and pull the appliance off the work surface.
DO NOT allow the unit or the cord to contact hot surfaces, including stoves and other heating appliances.
ALWAYS use the appliance on a dry and level surface.
DO NOT allow children to operate this appliance or use as a toy. Close supervision is necessary when any appliance is used near children.
This appliance is NOT intended to be used by people with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
ONLY use attachments and accessories that are provided with the product or are recommended by SharkNinja. The use of attachments not recommended or sold by SharkNinja may cause fire, electric shock, or injury.
NEVER place the Deluxe Creamerizer Paddle on the motor base without it first being attached to the outer bowl lid and the lid being attached to the outer bowl.
Keep hands, hair, and clothing out of the container when loading and operating.
During operation and handling of the appliance, avoid contact with moving parts.
DO NOT fill containers past the MAX FILL lines.
DO NOT operate the appliance with an empty container.
DO NOT microwave the containers or accessories provided with the appliance, except the CREAMi® Deluxe Tub. The Tub can be microwaved.
DO NOT microwave the Tub for more than 8 minutes at a time. Wait until cooled before microwaving again.
NEVER leave the appliance unattended while in use.
DO NOT mix hot liquids. Doing so may result in pressure buildup and steam exposure that can pose a risk of the user being burned.
DO NOT process dry ingredients without adding liquid to the Tub. It is not intended for dry blending.
DO NOT perform grinding operations.
NEVER operate the appliance without lids in place. DO NOT attempt to defeat the interlock mechanism. Ensure the container and lid are properly installed before operation.
Before operation, ensure all utensils are removed from containers. Failure to remove utensils can cause containers to shatter and potentially result in personal injury and property damage.
Keep hands and utensils out of containers while mixing to reduce the risk of severe personal injury or damage to the unit. A scraper may be used ONLY when the processor is not running.
DO NOT carry the unit by the handle of the outer bowl. Hold the unit by grasping both sides of the unit under the head.
DO NOT process hard, loose ingredients or ice. This appliance is not intended to process loose frozen fruit, a block of solid ice, or ice cubes.
DO NOT freeze the Tub at an angle. Tubs must be placed on a level surface in the freezer. Tubs frozen at an angle should NOT be processed.
DO NOT misuse the appliance to avoid potential injury.

SAVE THESE INSTRUCTIONS

PARTS

A : Motor Base (attached power cord not shown)

B : Outer Bowl Lid

C : Deluxe Creamerizer Paddle

D : C REAMi Deluxe Lid

E : 700 ml C REAMi Deluxe Tub

F : Outer Bowl

BEFORE FIRST USE

IMPORTANT: Review all warnings before proceeding.

NOTE: All attachments are BPA-free and top-rack dishwasher-safe. Ensure the paddle, Tub, outer bowl, and lids are all separated before placing in the dishwasher.
DID YOU KNOW?
You can use the outer bowl to carry the CREAMi Deluxe Tub after removing it from the freezer.

Remove all packaging materials from the unit.
Wash containers, lids, and paddle in warm, soapy water. Use a dishwashing utensil with a handle to clean the paddle.
Thoroughly rinse and air dry all parts.
Wipe control panel with a soft cloth.

FEATURES

Use the Power button to turn the unit on or off.

INSTALL LIGHT
Light will illuminate when unit is not fully assembled for use. If light is blinking, ensure the bowl is properly installed. If light is solid, check that the paddle is installed.
COUNTDOWN TIMER
Counts down remaining program time.
ENJOY LIGHT
When processing is complete, light will illuminate.
PROCESSING MODE
Select processing mode prior to selecting a program. To process the whole Deluxe Tub, press FULL. To process just the top half, press TOP.
To process the remaining half of the Deluxe Tub, press BOTTOM.

NOTE: TOP and BOTTOM modes are not available with DRINKABLE programs.

ONE-TOUCH PROGRAMS
Each One-Touch Program is intelligently designed to whip up delicious creations. Programs vary in length and speed depending on the optimal settings to get perfectly creamy results for that type of recipe.

NOTE: To stop an active program, press the dial again.

SCOOPABLE PROGRAMS ICE CREAM
Designed for traditionally indulgent recipes. Great for turning dairy and dairy-alternative recipes into thick, creamy, and scoopable ice creams.
LITE ICE CREAM
Designed for health-conscious consumers to make ice creams that are low in sugar or fat or use sugar substitutes. Choose when processing keto or paleo recipes.
SORBET
Transform fruit-based recipes with high water and sugar content into creamy delights.
GELATO
Creates custard bases for Italian-style ice cream.
FROZEN YOGHURT
Easily transform your favourite store bought yoghurts into healthy, creamy frozen treats with the touch of a button. When making frozen yoghurt, ensure you are using full fat yoghurt with added sugar. Do not process non-fat yoghurt or yoghurt with no added sugar in the unit.
DRINKABLE PROGRAMS CREAMICCINO™
Create cafe quality frozen coffee drinks with your preferred coffee and sugar, along with any creamer, milk, or milk-alternative you desire.
FROZEN DRINK
Make thicker, smoother, slower melting frozen beverages that go beyond resort- style quality.
SLUSHI
Recreate a favourite childhood treat by turning water and powdered drink mixes or syrups into silky smooth, sippable slushies.
MILKSHAKE
Designed to create quick and thick milkshakes by combining your favourite ice cream (store bought or homemade), milk, and mix-ins.
ITALIAN ICE
Designed to transform water and your favourite fruity flavours into refreshing scoops of Italian ice.

NOTE: Mix-ins work best if they are added in the middle of the C REAMi Deluxe Tub. After processing, use a spoon to create a 1 1 /2-inch (4 cm) wide hole that reaches the bottom of the processed portion of the Deluxe Tub. Add chopped or broken mix-ins to the hole and process again using the MIX-IN program.
RE-SPIN
Designed to ensure a smooth texture after running one of the preset programs. RE-SPIN is often needed when the base is very cold (-7°F [-22°C]) and the texture is crumbly rather than creamy.
NOTE: Do not RE-SPIN before using the MIX-IN program.

FREEZING TIPS

For best results, set your freezer between 9°F (-13°C) and -7°F (-22°C). The CREAMi Deluxe is designed to process bases within this range. If your freezer is within this range, your Tub should reach the appropriate temperature.
DO NOT freeze the Deluxe Tub at angle. Place the Deluxe Tub on a level surface in the freezer.
Upright freezers work best. A chest freezer is not recommended, as they tend to reach extremely cold temperatures.
Freeze the base for at least 24 hours. While it may be frozen, the base needs to reach an even colder temperature before it can be processed.
Make the most of your time by prepping several C REAMi Deluxe Tubs at once. Keep these Deluxe Tubs in your freezer to Creamify™ on demand whenever the craving strikes.

Don’t want to wait 24 hours? Customise store bought ice cream with mix- ins or make a milkshake.
To customise store bought ice cream, scoop the ice cream into a Deluxe Tub and skip to step 11a.
This is NOT a blender.
DO NOT process a solid block of ice or ice cubes.
DO NOT make a smoothie or process hard, loose ingredients.
Fruit must be crushed to release its juice or combined with other ingredients and frozen before processing.

USING THE C REAMi DELUXE

Add ingredients to the C REAMi Deluxe Tub. DO NOT add ingredients past the MAX FILL line.
If the recipe requires the ingredients to be frozen, snap the lid on the Deluxe Tub and freeze for at least 24 hours.

NOTE: The unit must be plugged in before assembly. The unit will not run if the outer bowl is installed before the unit is plugged in.

Plug in the unit and place on a clean, dry, level surface such as a countertop or table.
When the base is prepped or frozen, remove the Deluxe Tub lid and place the Deluxe Tub in the outer bowl.
NOTE: _DO NOT _process the Deluxe Tub if ingredients have been frozen at an angle or if the Deluxe Tub has been scooped out of and then refrozen unevenly.
Always smooth-out the surface of a processed treat before refreezing. If frozen unevenly, put the Deluxe Tub in the fridge to allow the ingredients to melt. Then whisk to combine ingredients. Refreeze, ensuring to place the Deluxe Tub on a level surface in the freezer.
IMPORTANT: Review all warnings before proceeding.
Press and hold the paddle latch on the top of the outer bowl lid, then insert the Deluxe Creamerizer Paddle in the bottom of the lid. Release the latch to secure the paddle. When fully installed, the latch will be centred and the paddle will be slightly loose.
Position the tab of the lid just slightly to the right of the outer bowl handle so the lines on the lid and handle align. Rotate the lid clockwise to lock.
With the unit plugged in, place the outer bowl onto the motor base with the handle centered below the control panel. Twist the handle to the right to raise the platform and lock the bowl in place, signalled by a click.
Press the power button to turn on the unit. If the outer bowl is properly installed, the control panel will illuminate and the unit will be ready for use.
Press TOP, FULL, or BOTTOM, then use the dial to select the program that matches your base. The program will automatically stop when complete.

NOTE:
- TOP and BOTTOM modes are not available with DRINKABLE programs.
- If the install light is illuminated, the unit is not fully assembled for use. If the light is blinking, ensure the bowl is properly installed. If the light is solid, check that the paddle is installed. Ensure the unit is plugged in before installing the bowl.
When program is complete, remove the outer bowl by holding the bowl release button on the left side of the motor base and twisting the handle back to the centre. As the handle is twisted, the platform will lower the bowl. Pull the bowl straight back toward you to remove.
To remove lid, press the lid unlock button and twist the lid counterclockwise.

NOTE: The unit does not allow One-Touch Programs to be run back to back. Between programs, lower the bowl and check the results before proceeding.

a If adding mix-ins, use a spoon to create a 1 1 /2-inch (4 cm) wide hole that reaches the bottom of the processed portion of the Deluxe Tub. Add chopped or broken mix-ins to the hole in the Deluxe Tub and repeat steps 6–10 to process again using the same processing zone and the MIX-IN program.

MIX-IN TIPS
Add 1/4 cup (40 g) of crushed candies, frozen fruits, chopped nuts, chocolate pieces, and more. When adding several different types of mix-ins, do not exceed 1 /4 cup (40 g) in total. Adjust the quantity of
mix-ins to taste, ensuring the outer bowl lid can still comfortably close over the Deluxe Tub.
Hard mix-ins will remain intact.
Mix-ins like chocolate, candy, and nuts will not be broken down during the MIX-IN program. Use mini chocolate chips and candies or pre-chopped ingredients.
Soft mix-ins will get broken down. Mix-ins like cereal, cookies, and frozen fruit will end up smaller after the MIX-IN program. Use bigger pieces of soft ingredients.
For ice cream and gelato, fresh fruit, sauces, and spreads are NOT recommended as mix-ins. Adding fresh fruit, fudge, and caramel sauces will water down your treat. Chocolate hazelnut spread and nut butters also do not mix well. Frozen fruit or chocolate/caramel shell toppings are recommended.
b If not adding mix-ins, RE-SPIN can be used on a crumbly or powdery Deluxe Tub to make it more creamy. RE-SPIN is often needed for very cold bases.
If the treat is smooth and scoopable, go to step 12. If the base is crumbly or powdery, repeat steps 6–10 to process again using the RE-SPIN program.

NOTE: Do not RE-SPIN before using the MIX-IN program.

Lift the Deluxe Tub out of the outer bowl and enjoy!
Rinse the outer bowl lid to remove any sticky residue or pieces wedged in the Deluxe Creamerizer Paddle. Then detach the paddle by pressing the latch on the top of the outer bowl lid. For easy cleanup, release paddle directly into the sink.
Turn the unit off by pressing the power button. Unplug the unit when finished. Refer to the Care & Maintenance section for cleaning and storage instructions.

NOTE: If your treat contains mix-ins, processing again will further crush your mix-ins and create a new flavour.

CARE & MAINTENANCE

CLEANING
NOTE: Before cleaning, ensure to remove the Deluxe Creamerizer Paddle from the outer bowl lid by rinsing the lid and then pressing the paddle latch.

Hand-Washing
Wash containers, lids, and paddle in warm, soapy water. Use a dishwashing utensil with a handle to clean the paddle. Thoroughly rinse and air-dry all parts.
Dishwasher
Containers, lids, and paddle are dishwasher safe (top rack only and should NOT be cleaned with a heated dry cycle). Ensure the paddle, Tub, processing lid, and lids are all separated before placing them in the dishwasher. The processing lid should be placed down horizontally.
Outer Bowl Lid
Remove paddle before cleaning the outer bowl lid as ingredients may be stuck under the paddle. Then run warm water through the paddle release lever and out the drain holes on either side. Position the lid with the lever side down to fully drain the lid.
Remove the dark grey rubber lip seal wrapped around the middle of the underside of the outer bowl lid. Then hand-wash the lid and seal with warm, soapy water or place in the dishwasher.

Motor Base
Unplug the motor base before cleaning. Wipe motor base with a clean, damp cloth. Do not use abrasive cloths, pads, or brushes to clean the base.
Using a damp cloth, wipe the spindle below the control panel after each use.

If liquid is trapped between the motor base and the platform, raise the platform to clean. Place the outer bowl onto the motor base with the handle centered below the control panel. Twist the handle to the right to raise the platform. Then use a damp cloth to clean the area between the base and the raised platform.
STORING
For cord storage, wrap the cord with the hook-and-loop fastener near the back of the motor base.
DO NOT wrap the cord around the bottom of the base for storage.
Store any remaining attachments alongside the unit or in a cabinet where they will not be damaged or create a hazard.
RESETTING THE MOTOR
This unit features a unique safety system that prevents damage to the motor and drive system should you inadvertently overload it. If the unit is overloaded, the motor will be temporarily disabled. Should this occur, follow the reset procedure below.

Unplug the unit from the electrical outlet.
Allow the unit to cool for approximately 15 minutes.
Remove the outer bowl lid and paddle. Ensure no ingredients are jamming the lid assembly.

IMPORTANT: Ensure that maximum capacities are not exceeded. This is the most typical cause of appliance overload.

NOTE: _DO NOT _process a solid block of ice or ice cubes. DO NOT make a smoothie or process hard, loose ingredients. Fruit must be crushed to release its juice or combined with other ingredients and frozen before processing.

TROUBLESHOOTING GUIDE

WARNING
To reduce the risk of shock and unintended operation, turn power off and unplug unit before troubleshooting.

Unit moves on counter while processing.

Make sure the countertop and the feet of the unit are clean and dry.

Frozen treat is liquid, not solid, after processing.

If a base is soft after processing, put the CREAMi Deluxe Tub back in the freezer for several hours or until desired consistency is reached.
For best results, freeze base for at least 24 hours and process immediately after removing from the freezer. If the processed base is still not firm, try setting your freezer to a colder temperature. The unit is designed to process bases between 9°F (-13°C) and -7°F (-22°C).
The proportion of fat or sugar may be too high in your recipe. Consult the inspiration guide and use the included recipes as a guide for best results.

Frozen treat looks crumbly or powdery after processing.

When bases are frozen in very cold freezers, they may come out crumbly. After running a One-Touch
Program, use the RE-SPIN program to make your frozen treat smoother and creamier.
The proportion of fat or sugar may be too low in your recipe. Consult the inspiration guide and use the included recipes as a guide for best results.

One-Touch Programs will not illuminate.

Ensure the unit is plugged into a working outlet before installing the outer bowl. Then press the power button to select a program.
Make sure the unit is fully assembled for use. If the unit is powered on and the outer bowl is not installed correctly, the install light will flash. If the paddle is not installed correctly, the install light will illuminate. All One-Touch Programs will be available when the unit is fully assembled and a processing mode has been selected.
The unit does not allow you to run programs back to back. Between programs, lower the bowl and check the results before raising the bowl and running another program.

Install light is flashing.

The outer bowl is not installed or is not installed correctly. Re-install the paddle into the outer bowl lid and the lid onto the outer bowl, then re-install the outer bowl onto the motor base until it clicks into place.

Install light is steadily illuminated.

The outer bowl is correctly installed, but the paddle is missing or has been incorrectly installed. Lower the platform by pressing and holding the bowl release button on the left of the motor base while twisting the outer bowl handle toward the center. Be sure the paddle is installed in the lid.

The display shows E1 or E2 and the program lights are flashing.

The motor has overloaded and needs to be reset. Unplug the unit, remove the bowl, and allow the motor base to cool for approximately 15 minutes before running again.
Remove the outer bowl lid and paddle. Ensure no ingredients are jamming the lid assembly.
The ingredients you are trying to process might be too dense. Make sure you are using ingredients with sugar or fat. Follow the recipes in the inspiration guide for best results.
Your freezer might be very cold. The unit is designed to process bases between 9°F (-13°C) and -7°F (-22°C). Change the setting of your freezer, move the Deluxe Tub to the front of your freezer, or leave the Deluxe Tub out on the counter for a few minutes before processing.
DO NOT process a solid block of ice, ice cubes, or hard, loose ingredients.

The display shows E3 and the program lights are flashing.

There was an error and the program did not successfully complete. First, unplug the unit. Check that the paddle is installed properly, then plug the unit back in and try running the program again.

CREAMi Deluxe Tub froze at an angle in the freezer.

For best results, do not process a Deluxe Tub that has been frozen at an angle or scooped out of and then refrozen unevenly.
Always smooth out the surface of your ice cream before freezing. If the Deluxe Tub is frozen unevenly, put the Deluxe Tub in the fridge to allow the ingredients to melt. Then whisk to make sure the ingredients are combined. Refreeze, making sure to place the Deluxe Tub on a level surface in your freezer.

Outer bowl will not release from motor base after processing.

Wait approximately 2 minutes, then try to remove the outer bowl again. Hold the release button on the left side of the motor base and twist bowl handle clockwise to remove. This may take some force.
To prevent the outer bowl from getting stuck on the motor base, make sure the cavity on top of the paddle is fully dry before processing. Also, when processing different bases consecutively, make sure to rinse and dry the paddle after processing each base. With some recipes, water may freeze between the paddle and motor base causing them to stick together; drying the paddle between runs will prevent this.

Inside of CREAMi Deluxe Tub is scratched.

Light scratching of the Deluxe Tub is normal after regular use. To keep the Deluxe Tub from scratching, prep ingredients in a separate bowl and avoid aggressive use of metal utensils in the Deluxe Tub. Clean with soft, non-abrasive cloths.

ORDERING REPLACEMENT PARTS

To order additional parts and attachments, visit ninjakitchen.com.au | ninjakitchen.co.nz.

PRODUCT REGISTRATION

Visit : AU ninjakitchen.com.au/apps/product- registration | NZ ninjakitchen.co.nz/apps/productregistration to register your new Ninja product within ten (10) days of purchase. You will be asked to provide the store name, date of purchase, and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering, you acknowledge you have read and understood the instructions for use and warnings set forth in the accompanying instructions.

Mann & Noble

TWO (2) YEAR LIMITED WARRANTY

For warranty claims, you will need to submit a proof of purchase in the form of a valid receipt that displays date and place of purchase. This warranty does not replace but is in addition to your statutory rights.
If your product becomes defective due to faulty material or workmanship within a period of two (2) years from the date of purchase, we warrant to do the following:

For New Zealand Consumers: We will replace the defective/faulty part with a new product, free of charge, or if the unit is deemed defective/faulty we replace the unit with an equivalent or upgraded model, at our discretion.
For Australian Consumers: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Replacement items will be covered by the limited warranty for the balance of the warranty period from the date of the original purchase.

Your warranty is subject to the following conditions

DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged or dropped in water.
To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. If the supply cord is damaged, it must be replaced by a qualified electrician to avoid a hazard. Incorrect re-assembly or repair can cause a risk of electric shock or injury to persons when the appliance is used.
The item has not been misused, abused, neglected, altered, modified or repaired by anyone.
The item has been subjected to fair wear and tear.
The item has not been used for trade, professional or hire purposes.
The item has not sustained damage through foreign objects, substances or accident

Customer costs within warranty
The customer is responsible for any inwards freight charge to return a product for warranty if requested, and outward freight charge for warranty parts and or replacement unit.

Who is covered?
This warranty applies only to the original purchaser, who bought the product from an authorised retailer and may not be transferred. Proof of purchase is required.

What is not covered?

Accessories supplied with the item.
Components that are subject to natural wear and tear caused by normal use in accordance with operating instructions.
Unauthorised/improper maintenance/handling or overload is excluded from this warranty.

REGISTER YOUR PURCHASE

AU ninjakitchen.com.au/apps/product- registration
NZ ninjakitchen.co.nz/apps/product- registration
Scan QR code using mobile device

VISIT US ONLINE AT:
AU ninjakitchen.com.au NZ ninjakitchen.co.nz Or follow us on our social media.
@ninjakitchenau | @ninjakitchennz
@ninjakitchenanz

RECORD THIS INFORMATION

Model Number:
Serial Number: ____
Date of Purchase: ____
(Keep receipt)
Store of Purchase:

TECHNICAL SPECIFICATIONS
Voltage: 220–240V~, 50–60Hz
Power: 800 Watts

Proudly distributed by
Mann & Noble Pty Ltd
Building D, 33 Quarry Road
Erskine Park NSW, Australia, 2759
AU 02 8801 7666 | NZ 0800 112 660
AU ninjakitchen.com.au | NZ ninjakitchen.co.nz

Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

CREAMI and NINJA are registered trademarks of SharkNinja Operating LLC.

CREAMERIZER, CREAMICCINO, and CREAMIFY TECHNOLOGY are trademarks of SharkNinja Operating LLC.

NC501ANZ_IB_MP_Mv7