LEAK DEFENCE Flow Triggered Alarm User Manual
- October 30, 2023
- LEAK DEFENCE
Table of Contents
LEAK DEFENCE Flow Triggered Alarm
How to Clear a “Flow” Triggered Alarm
with The Leak Defense System
via On-Site Control Panel
Instructions valid for Control Panel version 7.xx
Step 1: Clear or Silence the Alarm
To disable the siren, press ‘Silence’ or ‘Clear Alarm’. Water will still be
off.
Step 2: Track the Alarm Source
Check for possible leaks (faucets, toilets, appliances).
Step 3: Turn Water On
Once the cause of the alarm is identified & handled, press ‘Turn Water On’ or
tap the Water icon.
Keep an eye on the flow percentage after the valve is open.
via Web/Mobile App
Step 1: Clear or Silence the Alarm
To remotely silence the control panel siren, press ‘Clear Alarm’ on the mobile
app. Water will still be off.
Step 2: Track the Alarm Source
When possible have your home checked for potential leaks (faucets, toilets,
appliances).
Step 3: Turn Water On
Once the cause of the alarm is identified & handled, tap/click on ‘Water
Valve’, toggle the water on from your mobile device and tap/click save.
Keep an eye on the flow percentage after the valve is open.
via On-Site Control Panel via Web/Mobile App
Help Line: 1-866-410-1134, ext. 2
M-F 8:00 am to 5:00 pm (PT)
[email protected]
via On-Site Control Panel
Instructions valid for Control Panel version 7.xx
Step 1: Locate the POLD
Press ‘Silence’ to disable the siren on the control panel & locate the POLD by
the number given on the panel.
Step 2: Reset the POLD
Dry the POLD sensor pins or Water Detection Cable. The unit should self-clear
once the sensors are dry. If this does not happen, open the battery
compartment on the POLD and press the reset button for 1-3 seconds until
silent (or remove and re-insert one battery).
Step 3: Turn Water On
Once the cause of the alarm is identified and handled, press ‘Turn Water On’
or tap the Water icon. If the system alarms again, check the POLD # after
“Source:” to see if it matches the POLD that was reset. If it is different,
repeat step 1 & 2.
via Web/Mobile App
Step 1: Clear or Silence the Alarm
To remotely silence the control panel siren, press ‘Clear Alarm’ on the mobile
app. Water will still be off.
Step 2: Track the Alarm Source
When possible, have your home checked for potential leaks (faucets, toilets,
appliances).
Step 3: Turn Water On
Once the cause of the alarm is identified & handled, tap/click on ‘Water
Valve’, toggle the water on from your mobile device and tap/click save.
Keep an eye on the flow percentage after the valve is open.
Help Line: 1-866-410-1134, ext. 2
M-F 8:00 am to 5:00 pm (PT)
[email protected]
References
- Leak Defense System | Water Damage & Leak Protection | Residential & Commercial
- Leak Defense System | Water Damage & Leak Protection | Residential & Commercial