Bowers and Wilkins PI7 True Wireless Earbuds User Manual

Bowers and Wilkins PI7 True Wireless Earbuds

Product Information

The product is manufactured by B&W Group Ltd. and comes with a JIG (pro case), 2 USBC cables, and replacement earbuds. Please note that the contents of the user manual are confidential and proprietary to B&W Group Ltd. and are intended solely for the purpose of servicing the product. The information is intended for use by service technicians familiar with electronic products. No part of the contents should be supplied or published elsewhere.

Product Usage Instructions

1. To use the product, first ensure that all components are present and undamaged.
2. Connect the USBC cable to the product and to a power source to charge the device.
3. Once the device is fully charged, insert the replacement earbuds into the product.
4. Turn on the product and pair it with your device via Bluetooth.
5. Adjust the volume and settings as desired using the controls on the product or your connected device.
6. To turn off the product, press and hold the power button until the device powers down.
7. If you encounter any issues or need assistance with servicing the product, please consult a service technician familiar with electronic products.

The contents of this document and associated files contain confidential information that is proprietary to B&W Group Ltd., and are intended solely for the purpose of servicing the product. The information is intended for use by service technicians familiar with electronic products. No part of the contents should be supplied or published elsewhere

Purpose

The aim of this document is to guide the service technician through the process of replacing a missing or broken PI7 earbud. This document is intended for use by a qualified technician or a competent person who has been authorised to carry out Bowers & Wilkins product servicing. Ensure compliance with local Health & Safety regulations when servicing.

The contents of this document and associated files contain confidential information that is proprietary to B&W Group Ltd., and are intended solely for the purpose of servicing the product. The information is intended for use by service technicians familiar with electronic products. No part of the contents should be supplied or published elsewhere

Tool Kit and Processes Required for Repairing PI7’s

 | JIG (pro case)|
---|---|---
2| USBC cable|
3| Replacement earbuds|

Files Required:
PI7_PEER_PAIRING_PRO_Replace_Left .sh file Cygwin http://www.cygwin.com/

Process Steps

1.  New Ear Bud Preparation Process.
2. Ear Buds Re-Pairing Operation Process.

Cosmetic Inspection

A Cosmetic Inspection should be done before any work commences. This is to ensure that there is no external damage to the PI7 earbuds and case. The Case (1), Left earbud(2) and Right earbud(3), should be checked for damage dur- ing the inspection. (Damage should be noted in report)

Software Tool Install For Windows 10

Setup for Window 10.
Install Cygwin http://www.cygwin.com/for execute.sh file Find suitable install file, setup-x86_64.exe for 64 bit, setup-×86.exe for 32 bit Add a folder ServiceCenter to C:\ Download and save the following files in to the same folder.

Left Ear Bud Replacement Process

Connect the JIG to the test laptop or desk top PC using a USB C cable. The JIG will start to flash RED/BLUE/GREEN. Plug-In the remaining earbud and the replacement into the JIG. The JIG’s display will change to show a Solid White LED to indicate that earbuds have been detected. Connect the original case to the same test laptop or desk top PC using a USB C cable Start the Cygwin64 Terminal. Input “cd c: \ServiceCenter”

Copy and paste the “PI7_PEER_PAIRING_PRO_Replace_Left.sh” file

Press enter if paused. Confirm by pressing enter that the earbuds are in the Jig and the charging case is also connected to the rework PC. Waiting until “End Of Process” is seen in the Cygwin64 Terminal window.

Once the “end of process” is seen, remove the earbuds and place them into the original charging case. Follow the pairing process in the PI7’s Quick start guide. Pair the earbuds to a source device which they have not been paired previously or a device that has “forgotten” this pair of earbuds. A successful replacement will allow for the pairing process to a source device to be completed. Check that audio can be heard from both earbuds, and perform a general function test.

References

• Cygwin

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