Bowers and Wilkins PI7 True Wireless Earbuds User Manual

October 30, 2023
Bowers and Wilkins

Bowers and Wilkins PI7 True Wireless Earbuds

Bowers-and-Wilkins-PI7-True-Wireless-Earbuds-product

Product Information

The product is manufactured by B&W Group Ltd. and comes with the following items:

  • JIG (pro case)
  • 2 USBC cables
  • Replacement Charging Case

Please note that the contents of this user manual and associated files contain confidential information that is proprietary to B&W Group Ltd. and are intended solely for the purpose of servicing the product. The information is intended for use by service technicians familiar with electronic products. No part of the contents should be supplied or published elsewhere.

Product Usage Instructions

JIG (pro case):

  • Open the JIG (pro case).
  • Insert the product into the JIG (pro case).
  • Use the JIG (pro case) to test and diagnose any issues with the product.

USBC cables:

  • Connect one end of the USBC cable to the product.
  • Connect the other end of the USBC cable to a power source or a computer.
  • The product will start charging when connected to a power source.

Replacement Charging Case:

  • Remove the old charging case from the product.
  • Insert the product into the replacement charging case.
  • Connect the replacement charging case to a power source using the USBC cable.
  • The product will start charging when connected to a power source.

The contents of this document and associated files contain confidential information that is proprietary to B&W Group Ltd., and are intended solely for the purpose of servicing the product. The information is intended for use by service technicians familiar with electronic products. No part of the contents should be supplied or published elsewhere.

Purpose

  • The aim of this document is to guide the service technician through the process of replacing a missing or broken PI7 Charging Case.
  • This document is intended for use by a qualified technician or a competent person who has been authorised to carry out Bowers & Wilkins product servicing.
  • Ensure compliance with local Health & Safety regulations when servicing.
Date Revision By Details
14.01.2022 1 T. Cooper Creation
     
     

Tool Kit and Process Required for Repairing

 | JIG (pro case)|
---|---|---
2| USBC cable|
3| Replacement Charging Case|
 |  |

Files Required:

Cosmetic Inspection

  • A Cosmetic Inspection should be done before any work commences.
  • This is to ensure that there is no external damage to the PI7 earbuds and case.
  • The Case (1), Left earbud(2) and Right earbud(3), should be checked for damage dur- ing the inspection. (Damage should be noted in report)

Software Tool Install For Windows 10

Setup for Windows 10

  • Install Cygwin http://www.cygwin.com/ for execute .sh file
  • Find a suitable install file, setup-×86_64.exe for 64-bit, setup-x86.exe for 32 bit
  • Add a folder ServiceCenter to C:
  • Download and save the following files into the same folder.
  • sh Emcti-mira

Charging Case Replacement Process

  • Connect the JIG to the test laptop or desk top PC using a USB C cable.
  • The JIG will start to flash RED/BLUE/GREEN.
  • Plug-In the original earbuds into the JIG.
  • The JIG’s LED’s will change to show a Solid White LED Briefly to indicate that earbuds have been detected.
  • Connect the replacement case to the same test laptop or desk top PC using a USB C cable.
  • Start the Cygwin64 Terminal.
  • Input “cd c:\ServiceCenter”Bowers-and-Wilkins-PI7-True-Wireless-Earbuds-fig-3
  • Copy and paste the “Pl7 PEER_PAIRING_PRO_Replace_Case.sh” fileBowers-and-Wilkins-PI7-True-Wireless-Earbuds-fig-4

Press enter if paused.

  • Confirm by pressing enter that the earbuds are in the Jig and the replacement case is also connected to the rework PC.
  • Wait until “End Of Process” is seen in the Cygwin64 Terminal window.Bowers-and-Wilkins-PI7-True-Wireless-Earbuds-fig-5Bowers-and-Wilkins-PI7-True-Wireless-Earbuds-fig-6
  • Once the “end of the process” is seen, remove the earbuds and place them into the replacement charging case.
  • Follow the pairing process in Pl7’s Quick Start guide.
  • Pair the earbuds to a source device that they have not been paired previously or a device that has “forgotten” this pair of earbuds.
  • A successful replacement will allow for the pairing process to a source device to be completed.
  • Check that audio can be heard from both earbuds and perform a general function test.
  • The contents of this document and associated files contain confidential information that is proprietary to B&W Group Ltd. and are intended solely for the purpose of servicing the product. The information is intended for use by service technicians familiar with electronic products. No part of the contents should be supplied or published elsewhere.

References

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