Bowers and Wilkins Pi6 In Ear True Wireless Earbuds User Manual

Bowers and Wilkins Pi6 In-Ear True Wireless Earbuds

Specifications

• Product Name: Pi6 In-Ear True Wireless Earbuds
• Manufacturer: Bowers & Wilkins
• Connectivity: True Wireless
• Charging Port: USB-C
• Features: Noise Cancellation, Ambient Pass-Through, Wear Sensors
• Compatibility: iOS and Android devices

Product Usage Instructions

Getting Started

• Install the Bowers & Wilkins Music app on your iOS or Android device for configuration and tips.

Switching Earbuds On and Off

• Earbuds are ready when removed from the case and enter standby mode when placed back.
• Tap both earbuds if not used for 5 minutes to wake them up.
• Toggle between Noise Cancellation and Pass-Through modes by holding the left earbud button.

Wear Sensors

• Sensors pause audio when earbuds are removed and resume playback when back in the ears.
• Sensors help conserve battery by entering power-saving mode when not in use.
• Ensure no obstructions between earbuds and ears for proper sensor operation.

Stowing and Charging

• Store earbuds in the charging case when not in use for recharging.
• Fully charge earbuds and case before first use and every 3 weeks.
• Charging time: up to 3 hours.

Earbud Controls

• Each earbud has a touch-sensitive multi-function button for controls.

Frequently Asked Questions

Q: How do I customize the multi-function button behavior?

A: Use the Bowers & Wilkins Music app to customize button behavior and adjust modes directly from your phone.

Q: How do I enable/disable wear sensors?

A: You can enable or disable wear sensors through the Bowers & Wilkins Music app.

Welcome to Bowers & Wilkins and Pi6

• Thank you for choosing Bowers & Wilkins. When John Bowers first established our company, he did so in the belief that imaginative design, innovative engineering, and advanced technology were keys that could unlock the enjoyment of audio in the home.
• Pi6 are high-performance in-ear true wireless earbuds designed to deliver the highest quality mobile personal audio experience combined with the convenience of wireless operation and the serenity of active noise cancellation.
• This manual will tell you everything you need to know to get the most from your Pi6 earbuds.
• Your Pi6 can play music streamed wirelessly from your mobile phone, tablet, or computer via Bluetooth. Pi6 can also be used for wireless telephony.
• Pi6 features include our latest innovations in Active Noise Cancellation,
• Ambient Pass-Through and enhanced Wear Sensing technologies. Our latest generation noise cancellation was designed from the ground up to deliver an uncompromised listening experience. Ambient Pass-Through enables external sounds, such as conversation or safety announcements, to be heard clearly without any need to remove the earbuds. The Wear Sensing feature enables Pi6 to respond naturally, pausing and resuming the music simply by removing an earbud from your ear. These features can be enabled and further customized via the Bowers & Wilkins Music app, available for free on iOS and Android devices.
• Pi6 incorporates a rechargeable case. When fully charged, the earbuds and charging case can provide up to 24 hours of wireless media playback at average playback volume levels.

Pi6 Carton Contents

• Pi6 True Wireless Earbuds with medium ear tips Extra small ear tip x 2
• Small ear tip x 2
• Large ear tip x 2
• Charging case
• USB-C charging cable
• Literature Pack (including Quick Start Guide and Safety & Warranty)

Getting to Know Your Pi6

• We recommend installing the Bowers & Wilkins Music app on your iOS or Android device. This allows the configuration of your earbuds and provides helpful hints and tips to make the most of your new earbuds.
• bowerswilkins.com/downloadapp

Switching Earbuds On and Off

• Pi6 power management is automatic. Your earbuds will be ready for use when removed from the charging case and will automatically enter standby and start charging when placed into the case.
• If your earbuds are removed from the charging case and not used for 5 minutes, they will enter a power-saving mode to preserve battery life. Simply tap both earbuds to wake them up (see section 2.2 below).

Earbud Controls

• Each earbud has a touch-sensitive multi-function button area on the top face of each earbud; see Diagram 1.

Voice Assistance

• Voice Assistance on your source device can be activated by tapping and holding the right (R) earbud multi-function button for 1 second.
• The Bowers & Wilkins Music app can be used to customize the multi-function button behavior. Please refer to section 6 for details on using your earbuds with the Bowers & Wilkins Music app.

Active Noise Cancellation

• Pi6 features an advanced Active Noise Cancellation (ANC) mode, which aids in significantly reducing undesired noise from the surrounding environment.
• The Pi6 earbuds use built-in microphones to pick up and cancel out ambient sound for a more comfortable listening experience while maintaining optimum sound quality.
• Note: Noise cancellation requires a good seal between the earbuds and your ear canal for optimal performance.
• Pi6 also features an ambient “Pass-Through” mode, which allows in some external sound from the surrounding environment, allowing for safety announcements or conversations to be heard without the need to remove your earbuds.
• Toggle between ANC and Pass-Through by tapping and holding the left (L) earbud multi-function button for 1 second. The Bowers & Wilkins Music app can be used to customize the multi-function button behavior and adjust ANC and Pass-Thr tough modes directly from your phone. Please refer to section 6 for details on using your earbuds with the Bowers & Wilkins Music app.

Wear Sensors

• Pi6 incorporates our latest enhanced wear-detection sensors in both earbuds. The sensors will pause audio when either earbud is removed from your ears. Playback will automatically resume when the earbuds are placed back in your ears.
• The sensors also enable intelligent battery conservation by entering power saving mode when removed from your ears and left out of the charging case. Simply tap both earbuds to wake them up again.
• The wear sensors can be enabled or disabled from the Bowers & Wilkins Music app. Please refer to section 6 for details on using your earbuds with the Bowers & Wilkins Music app.
• Note: Take special care when wearing your earbuds. Hair or accessories trapped between your ears and the earbuds may interfere with wear sensor operation.

Stowing the Earbuds

• When not in use, the Pi6 earbuds should be stored inside the charging case, where they will be recharged and ready for future use.

Battery Charging

• Pi6 ships with the charging case and earbud batteries partially charged and may be used immediately.
• However, we recommend fully charging the earbuds and case before first use and every 3 weeks to maintain battery health. Please allow up to 3 hours to fully charge.

To charge your Pi6 earbuds:

1. Place the Pi6 earbuds in the charging case.
2. Close the charging case lid.

Diagram 1 Multi-function button location

To charge the Pi6 charging case:

1. Use the supplied USB charging cable and connect one end to a USB wall charger or a powered computer USB port.
2. Connect the other end to the USB-C socket on the charging case.

Note: While charging, the case indicator LED will flash green. When fully charged, the LED will light solid green. The case can be charged with or without the earbuds inside the case.
Note: It is normal for the charging case to get warm during charging.

Status Indicator

• The status indicator LED is located on the front of the charging case. When the case is opened the status LED will display the battery charge status of the earbuds (if they are in the case) or the charging case itself (if the earbuds are out of the case).
• The status LED is also used to display Bluetooth pairing mode and system status (e.g. firmware update).
• Earbud battery levels can also be viewed in the Bowers & Wilkins Music app.

LED states with earbuds in the charging case and the lid open:

Status LED states that the earbuds removed from the charging case:

Bluetooth Connectivity

• We recommend adding your earbuds to the Bowers & Wilkins Music app. This allows you to configure your earbuds in detail and provides helpful hints and tips to make the most of your new earbuds.
• The app can also assist in pairing the earbuds to your source device for audio playback. Please refer to section 6 for details on using your earbuds with the Bowers & Wilkins Music app.

Pairing

• Your Pi6 earbuds are designed to stream music wirelessly from Bluetooth audio devices, such as smartphones, tablets, or computers. To do so, the earbuds and source audio device must first be paired.
• When you receive your Pi6 earbuds they will be ready to pair to any Bluetooth audio device. Simply open the charging case lid to enable Bluetooth pairing mode and start the pairing process.
• The case LED will flash blue to indicate pairing mode is enabled.
• Note: The case LED will stop flashing blue if the buds are removed from the case during the pairing process, however, the buds will remain in pairing mode.
• To manually enable pairing mode (e.g. to pair a second device), tap & hold both earbuds simultaneously for 3 seconds. This can be performed with the earbuds in the charging case or when placed in your ears.
• If the buds are in the case, the case LED will flash blue to indicate pairing mode has been enabled (see Diagram 4).
• If the buds are worn, the buds will play a tone every 15 seconds to indicate pairing mode has been enabled (the charging case indicator will not flash blue in this scenario).
• Note: To conserve power your earbuds will exit pairing mode if no device has been paired after 2 minutes. Simply repeat the relevant steps below to pair subsequent devices.

Apple iPhone

• We highly recommend installing the Bowers & Wilkins Music app, which will guide you through the pairing process, as well as allow you to configure your earbuds in detail.
• Please refer to section 6 for details on using your earbuds with the Bowers & Wilkins Music app.

1. Place the case and earbuds no further than 10 cm (4 inches) away from your source device and ensure its Bluetooth connection is enabled.
2. Open the app and follow the instructions to link your earbuds to the app (refer to section 6 below if necessary).
3. During the process of connecting your earbuds to the app for the first time, you will be prompted to pair the earbuds as an audio accessory. Tap on the confirmation popup to complete the pairing process.
4. If the earbuds are in the case, the case LED will change to solid blue momentarily to indicate pairing is successful.
5. If the earbuds are out of the case, they will play a tone to indicate pairing is successful.
   • To pair your Pi6 without using the Bowers & Wilkins Music app, follow the instructions in section 5.1.2 below.

Mac / PC / Android / Other Devices

To pair your earbuds:

1. Place the case and earbuds no further than 10 cm (4 inches) away from your source device and ensure its Bluetooth connection is enabled.
2. Ensure the earbuds are in pairing mode (see section 5.1 above).
3. Go to the Bluetooth pairing menu of your source device and select “Pi6” from the device list. If multiple devices are listed, select the one with the headphones icon.
4. If the earbuds are in the case, the case LED will change to solid blue to indicate pairing is successful.
5. If the earbuds are out of the case, they will play a tone to indicate pairing is successful.

Note: On Windows 10 devices your Pi6 will appear as two Bluetooth audio profiles; Stereo (default) and Hands-Free (for telephony). The Hands-Free profile will automatically be used when making or receiving a call (e.g. Teams, Skype, Zoom, etc.). However, the system volume will remain controlling the previously selected device (Stereo profile by default). To change the volume of the earbuds while on a call, use the application volume control or ensure the system volume control is set to control the Hands-Free profile.

Disconnect from a Device

• You can quickly disconnect Pi6 from a device by placing the earbuds back into the case and closing the lid. Alternatively, use your device’s Bluetooth settings to select a new Bluetooth device or disable Bluetooth completely.
• To stop Pi6 from automatically connecting to your source device, the device must be deleted from the Pi6’s paired devices list using the Bowers & Wilkins Music app; refer to section 6 below.

Multiple Bluetooth Connections

• Pi6 supports multipoint and can be connected to two devices simultaneously. Simply repeat the relevant steps above to pair multiple devices.
• However, note that only one device at a time can play audio or make calls.

To switch playback between two connected devices:

1. Pause audio on the first device.
2. Play audio from the second device and the earbuds will automatically switch over to this device.

• When streaming audio, receiving a call on the second device will automatically pause playback on the first device and the call will be routed to your earbuds.
• You can manage connections in further detail using the Bowers & Wilkins Music app.

Bowers & Wilkins Music App

• The Bowers & Wilkins Music app is available for free on iOS and Android devices and provides extended setup and adjustments to features such as Active Noise Cancellation, Pass-Through, and Wear Sensors.
• The app also provides further functions such as connection management and software updates.

To add your earbuds:

1. From your Android or iOS device, download and install the Bowers & Wilkins Music app.
   • bowerswilkins.com/downloadapp
2. Ensure your earbuds are powered on by opening the charging case or taking them out of the case.
3. Open the app, then read and follow the instructions about app notifications and permissions.
4. The app should detect your earbuds automatically and invite you to set up your earbuds; follow the in-app instructions to complete the setup process.
5. If your earbuds are not detected automatically, navigate to the Settings page ( icon), tap Add product, and follow the in-app instructions.

Controlling Your Earbuds

• Commonly used features of your earbuds are accessible directly on the homepage of the Bowers & Wilkins Music app, including battery status and environmental controls (Noise Cancellation/Pass-Through).
• Other settings can be adjusted from the Settings page. Tap the icon at the bottom of the screen to enter the Settings page then select your earbuds.

Environmental Controls

Set the desired Noise Cancelling and Pass-Through mode from the following options.

• Noise Cancelling On
• Pass-Through On
• Noise Cancelling and Pass-Through Off

Advanced EQ

• Use the sliders to customize the tone of your earbuds.

Connections

• Tap PAIRED DEVICES to view more detailed connection settings, including currently connected devices and previously paired devices. To delete a device from the list, tap the device and select Remove device.

Device Management

• Toggle the Wear sensor on to enable intelligent playback control. Once enabled, remove an earbud to pause playback; place the earbud back in your ear to resume playback.

Rename product

• Tap Rename product to choose a new Bluetooth name for your earbuds.
• Note that devices that are readily paired with the earbuds may still reference the previous name.

Earbud Software Update

• Bowers & Wilkins will occasionally make available software updates that refine and optimize the performance of your earbuds or add new features.
• We recommend installing updates whenever available to obtain the best experience with your earbuds.
• The Bowers & Wilkins Music app will notify you when a software update is available. Follow the in-app instructions to perform the update.

Wearing Your Earbuds

• Correctly wearing your earbuds will help ensure the best possible experience. Like many in-ear earbuds, Pi6 is designed to seal the ear canal to perform optimally. Four eartip sizes are provided: extra small, small, medium, and large.
• The earbuds come pre-fitted with the medium eartips, the other sizes are located in the bottom of the Pi6 box.
• Finding the best size for each ear is critical to obtaining a good seal and ensuring the advanced features of Pi6, such as Active Noise Cancellation and superior audio performance, function optimally.

1. Identify the left and right earbuds by finding the L and R identification (located on the inner side of each earbud).
2. Place each earbud in your ear and twist them backward slightly so that the tips engage comfortably with the opening of the ear canal.
3. If the earbud tip feels too large or small, try another ear tip size to ensure the best fit. You may find that different sizes are required for each ear.

• Each Pi6 earbud contains two microphones designed to optimize the pick-up of your voice during calls. As a general rule, the Bowers & Wilkins logo on each earbud should be in alignment with your mouth, see Diagram 5.
• However, these microphones work together to provide excellent call quality for a range of different wearing positions.

Resetting/Troubleshooting

• If your Pi6 earbuds or charging case stops working, try returning the earbuds to the charging case, closing the lid, and charging the case from a USB power source until the LED turns solid green.
• If the earbuds/case remains unresponsive, try performing a hardware reboot as detailed in the next section.

Reboot

To reboot the earbuds and charging case:

1. Place the earbuds inside the case and close the lid.
2. Press and hold the recessed button next to the USB socket for 8-10 seconds. Use an object with a rounded end such as a sim card removal tool to prevent damaging the charging case.
3. The case LED may flash amber indicating Factory Reset mode (see below). Do not release the button until the case LED turns off. This will ensure a reboot is performed instead of a factory reset.

• If a reboot does not resolve the issue, please try a factory reset; this is described in the next section.

Factory Reset

• Factory reset can be used to clear the product’s paired device history and restore all settings to their defaults. Open the case with the earbuds placed inside.

To factory reset the earbuds and charging case:

1. Place the earbuds inside the case and close the lid.
2. Press and hold the recessed button next to the USB socket for 3-5 seconds. Use an object with a rounded end such as a SIM card removal tool to prevent damaging the charging case.
3. Release the button when the case LED starts flashing amber.
4. The case LED will turn solid amber to indicate the reset is in progress then green when the reset is complete.

Caring For Your Earbuds

Your earbuds and the charging case can be cleaned with a soft, clean, damp cloth and gently dabbing until clean. Do not use cleaning detergents, rubbing alcohol, or chemical cleaners/polish, doing so may damage your product.

Service/Support

If you need help troubleshooting a specific problem or simply have a question you would like answered, please initially consult the Headphones Support section of the Bowers & Wilkins website: www.bowerswilkins.com.

Specifications

• Technical Features High-performance DSP

  • True 24-bit audio connection
  • 2-band customisable EQ
  • Bluetooth 5.4 with aptX™ Adaptive technology
  • Multipoint connectivity
  • Active Noise Cancellation (ANC)
  • USB-C charging
  • Fast charging support
  • Apple MFi Made For iPhone support

• Wearing Style In-ear noise canceling true wireless earbuds
  Bluetooth Codecs aptX Adaptive

  • aptX Classic
  • AAC
  • SBC
  • Bluetooth Profiles A2DP v1.3.2
  • AVRCP v1.6.2
  • HFP v1.8
  • HSP v1.2
  • BLE GATT (Generic Attribute Profile)

• Frequency Band Bluetooth Tx & Rx: 2402MHz – 2480MHz

• RF Output Power <15dBm

• Microphones 3 per earbud for telephony and ANC

• Drive Units 12mm Bio-cellulose

• Battery Type Rechargeable Lithium-ion (earbuds and charging case)

• *Battery Life and Charging** Up to 8 hours for earbuds (with ANC on) Additional 16 hours from charging case Charge time = 2 hours 15-minute charge = 2 hours playback

  • Testing was performed using pre-production hardware and software paired with a smartphone. Actual battery life differs based on device settings, environment, usage, and additional factors.

• Water Resistance Yes – IP54 (earbuds)

• Inputs Bluetooth

• Accessories Extra Small / Small / Medium / Large ear tips 60cm USB-C to USB-C charging cable

• Dimensions Charging case: 65mm (w) x 29mm (d) x 52mm (h)

• Weight   Earbuds: 7 g (each)

• Charging case: 46 g

• The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by B&W Group Ltd. is under license.

• Apple, iPhone, and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. The trademark “iPhone” is used in Japan with a license from Aiphone K.K.

• App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

• Android and Google Play are trademarks of Google LLC. Other trademarks and trade names ar e those of their respective owners.

References

• Bowers & Wilkins | Speakers, Headphones & Sound Systems

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