aigo T18 True Wireless BT Headphones User Manual

June 10, 2024
aigo

aigo logo T18 True Wireless BT Headphones
Bluetooth 5.3, Version: V1.0
User Manual

Company Profile

(in the future referred to as EROS) The company is a high-end audio-visual entertainment product company under the Aigo Group.
As one of the growing high-tech enterprises in China, EROS adheres to the concept of “independent technology, free life? In the 25 years of its existence, Aigo has continued to invest in technology research and development in critical areas, including the development of sound capture, playback, power supply, and storage systems in the audio field, which has completed the recording and storage tasks of the Shenzhou spacecraft twice. Patriot’s total number of patent applications has reached more than 180, with 21 national patent technologies in reserve, and its technical level is in a leading position.
In recent years, with the development of personal consumption in the field of audio and video entertainment technology and products gradually popularized, the Patriot Electronic Technology Co. Ltd. was established to follow Aigo’s 20 years of technology accumulation and brand influence in the audio field, as well as its high-end audio brand EROS’s innovation, research and development and production strength in the field of audio and video entertainment.
From a human perspective, EROS takes the user as the benchmark to provide consumers with the best audio, video, audio, and entertainment digital products in line with the development trend of the new era! EROS will continue to adhere to its innovation and branding to consolidate and expand its strong brand influence and good reputation in the global market. In the future, EROS will leverage the brand appeal of Aigo and EROS, its excellent R&D system, and its experience in the Chinese market to grasp the great opportunity of the change in the high-end audio consumer market and achieve rapid growth to become a first-class international high-tech enterprise that is loved and respected by the Chinese people!

Important Disclaimer

Thank you for purchasing the Aigo Bluetooth Headset from Beijing Aiyushi Technology Co.

  1. Please read this user manual carefully before using this product. When you start to use this product, the Company considers that you have carefully read this user’s manual.
  2. Please fill in the “Product Three Pack Certificate Return Receipt” and mail or send it to our Company for registration within one month of purchasing the product to provide you with better service.
  3. The contents covered in this manual are subject to the latest information at the time of writing, and the product is subject to change without notice. If necessary, you can visit the website of Beijing Aiyushi Technology Co., Ltd. at www.eroshifi.com to search.
  4. Fourth, the headset’s power connector is designed for built-in battery charging. Please use the computer USB port or meet the national standard power adapter for charging this machine. Please do not access other power supply equipment. Otherwise, it will likely cause irreparable consequences such as failure to prosecute or data and hardware damage, for which the Company does not assume any responsibility.
  5. Please only repair or disassemble the product by yourself; otherwise, we will not be able to provide you with standard after-sales service.

The Company is not responsible for editorial errors or omissions in this document; because of the continuous improvement of the product, the Company reserves the right to modify the product specifications without prior notice, and the contents of this document may change without notice to the user; no part of this manual may copy, reproduced or transmitted for any purpose or by any means without the prior written permission of the Company; please keep this manual in a safe place for future reference. Please keep this manual in a safe place for future reference.
Caution
This product is a precision electronic product and requires special attention in use.

  1. Please keep the product from the electromagnetic environment, excessive humidity, smoke and dust, and other harsh environments.

  2. Please do not separate or modify the product.

  3. Please do not use any corrosive or abrasive cleaning agents to clean the headset.

  4. The device should not be immersed in water.

  5. Please do not squeeze the product with excessive force.

  6. Do not place the product in direct sunlight or a fire environment; avoid high and low temperatures.

  7. Please do not shake or hit the product violently.

  8. It is recommended to turn down the volume of the product before using the headphones and gradually increase the volume after starting to listen until it is suitable. To protect your hearing, do not turn the volume up too high (doctors say that listening at high volumes for long periods can damage the listener’s hearing). If you experience tinnitus, turn down the volume or stop using it.

  9. Ensure that the product is placed safely so that children do not touch or drop it.

  10. The USB connection to the computer may become hot over time, so it is recommended that you unplug it from the USB port after charging.

  11. Please do not disassemble the unit without permission. Otherwise, you will lose your warranty; if you have any questions, don’t hesitate to contact your dealer.

  12. Changes will be made without notice due to the performance and function of the product. If the manual is inconsistent with the actual product, please refer to the actual product.

  13. Do not use the headset when driving, riding, operating the machine, or performing work that requires attention to external sound;

  14. Battery charging precautions.
    A. The battery in this headset is a polymer carp battery that can recharge and use repeatedly. The storm must charge for more than 2 hours on the first few charges, and the battery must use up each time before recharging to extend its life.
    B. After a full charge, it is recommended to continue charging for half an hour to ensure longer playback time.
    C. Potassium batteries must replace by customer service personnel. The user must not replace them (note: if the battery is not replaced correctly, there is a risk of explosion, only replace the battery with the same type or equivalent); Waste batteries to protect the environment; disused batteries should give to professional organizations for recycling.
    D. The battery’s life may vary depending on the conditions of use and production time.

  15. Charging: The unit can only be charged through the USB port of a computer or by using a 5V500mA adapter that meets the national standard.

  16. This product may update due to software and the actual use of the manual content differences; please refer to the purchase of the product shall prevail, operating instructions, and pictures for reference only.

List of accessories

Headphones 2 pieces
Charging compartment 1pc
Charging cable 1
User’s guide one book (with 3-pack card)
Certificate of Conformity 1
The product accessories are subject to the actual product in the package.
Product Description

  1. Charging compartment
  2. Touch area
  3. Headphone indicator window / Microphone hole
  4. Headphone charging contact
  5. Battery compartment power display Indicator light
  6. Charging interface

Charging

The first time you use the power on (or when not used for a long time), please be sure to put the headset in the charging compartment before use, use the 5V/500mA adapter
connected to the charging cable to charge about 2 hours.
Charging compartment indicator
When the headset is charging: the green light of the charging compartment indicator is always on.
When the charging compartment is low: The green light of the charging compartment indicator flashes.
When the charging compartment is charging: The orange light of the charging compartment indicator flashes.
When the charging compartment is fully charged: The orange light of the charging compartment indicator is always on.
Power on/off
Power on: Remove the headset in the battery compartment, the headset automatically turns on.
Power off: Put the headset into the charging compartment and then turn off the charging compartment, the headset turns off automatically.
Note: The headset will not automatically turn on and off when the battery compartment is empty and the headset is taken out or put in.

Pairing and Connection

Enter the pairing state

  1. Open the charging compartment to take out the two headsets, the left and right headset automatically turn on, the headset without any back connected devices, automatically enter the pairing mode, one of the headset blue and red lights alternately flashing, the other headset blue light flashes every 5 seconds.
  2. Headset and cell phone connected state, manually close the cell phone Bluetooth, the headset automatically into the pairing state Headset connected to the phone When the headset is in pairing state, click “aigo T18” in the phone Bluetooth list for pairing.

Connect back

  1. After the left and right headset is turned on, it will automatically connect back.
  2. After the headset and the phone pairing successfully, the headset will automatically connect with the phone after the headset is turned on in the subsequent state of Bluetooth on the phone.

Note.

  1. the headset pairing state is not connected to the device, 3 minutes later will automatically shut down.
  2. in the boot state, touch the touch button 5 times in a row, the headset will clear the history of pairing records and shut down. You need to put the headset back into the charging compartment and close it, then open the cover to re-pair with the device.

Operation commands

  • Answer a call / Hang up a call
  • Click the headset touch key
  • Reject the call
  • Double click the headset touch key
  • Start the voice assistant
  • Press and hold the headset touch key for 2 seconds to start the voice assistant
  • Play/pause
  • Click headset touch key, music play/pause
  • Previous song double click headset touch key
  • Next song
  • Triple click headset touch key

Specification Sheet

  • Product Type: T18 Signature Edition
  • Matching name: aigo T18
  • Talk time: about 3 hours
  • Music time: about 4 hours
  • Charging cabin time: about 2 hours
  • Bluetooth version: BLUETOOTH V5.3
  • Protocol support: HSP / HFP / A2DP / AVRCP
  • Audio encoding: SBC
  • Transmission range: 10 meters / 2 levels
  • Headset body battery: 3.7V 25mAh*2 polymer battery
  • Charging compartment battery: 3.7V 250mAh polymer battery
  • Charging voltage and current: DC 5V,500mA
  • Speaker: 2 x φ13mm,32Ω±10%.
  • Operating temperature: -10°C to 40°C

Note: Music, talk and standby time are the test data from Aiyus Lab, actual usage time may vary slightly depending on the situation.
Environmental protection statement
Name and content of hazardous substances in the product

Part name Hazardous substance
[ Ph] [Hg]
PCBA X
Plastic parts o
Data cable o
Packaging materials o
Batteries o

This table has prepare by the provisions of SJ/T 11364-2014
O
Indicates that the content of the hazardous substance in all substances and materials of the component is below the limit specified in GB/T 26572-2011.
X
indicates that the content of the hazardous substance in at least one component material exceeds the limit specified in GB/T 265722011.
Note: 90% of the components of this product are made from environmentally friendly materials that are not harmful to the environment and parts that contain toxic substances or elements that cannot replace due to global developments.

Terms of Service

Aiyushi electronic product’s standard warranty service commitment respected customers. To protect your legitimate rights and interests, Beijing Aiyushi Technology Co., Ltd (from now on referred to as Aiyushi Technology) makes the following standard product warranty service commitment to you, including the sunshine service commitment, special reminders, service procedures and instructions in four parts, and provide services accordingly when you need.
Airex Technology’s Sunshine Service Pledge
Aiyushi Technology solemnly promises.
First, the product’s three-pack service commitment period is effective from the date of purchase, the date of the official purchase invoice shall prevail, and the proof of your acceptance of the service is the official purchase invoice and the valid three-pack voucher with the information filled in and stamped by Aigo Electronics or the dealer. Second, the product’s three warranty service periods: 15 days for the central unit, 12 months warranty, and one month warranty for cable accessories. The service period is subject to change without prior notice and is subject to the contents of the Three Pack Certificate and the manual accompanying the product purchased.
Third, the purchased products in the everyday use and maintenance of the three-bag service period, due to the machine components caused by the failure of the technical staff of the Aiyushi technology testing to determine, you can enjoy free service.
Fourth, free returns within seven days: within seven days from the effective date of the three guarantees, if the product fails, you can choose to repair, replace or return the product. Five, five, three packages within the period of repair more than two free replacements: in the product three parcels within the effective period, if the product is faulty, and after the Aiyushi Technology Customer Service Centre repair twice, still can not be used commonly, you can choose to replace or repair.
Special reminder

  1. Please assist the seller in filling in the Three Pack Certificate in full, ask for the official purchase invoice and keep it safe, and bring it with you every time you receive service! If you cannot present the official purchase invoice or the valid Three Pack Certificate, or if the information contained therein does not correspond to the defective equipment, or if it is altered, blurred, or illegible, the faulty equipment will be subject to a one-month extension of the Three Pack service period starting from  the production date represented by the serial number of the product.

  2. The three-pack service does not cover the following cases.
    (1). Has exceeded the validity period of the three packages and the free repair period.
    (2). Without the official purchase invoice and valid three bags of proof (except for those judged by the product serial number still in the three bags period).

  3. alteration of the three or three bags of certificates recorded in the serial number and the product does not match.

  4. damage caused by failure to use, maintain or store the product by the requirements of its use;

  5. Damage caused by man.

  6. Damage caused by force majeure.

  7. repaired, altered, modified, or dismantled by service personnel not authorized by Aiyushi Technology.
    Third, regarding the random operating system and software failure, in the three package period, Aigo Electronics can provide free software recovery services, but not as the Aigo Electronics “Aiyushi Technology Sunshine Service Promise” to fulfill the basis; auxiliary equipment components and other components failure does not serve as the host service commitment to satisfy the base.
    Fourth, Aiyue Shi Technology is not responsible for particular, accidental, or indirect losses of users and dealers.
    Fifth, Aiyue Shi Technology is not liable for incidental or consequential damage or loss of benefits or profits expected to obtain, loss or damage to recordings, conversation privacy, work stoppage, or loss or damage to data due to the use or inability to use the product. Also, repairing faulty products may result in the loss of content stored within the product, and customers are requested to back up the product beforehand. Aiyushi Technologies is not responsible for any loss due to data loss during use or repair, nor is it responsible for any other consequential loss arising from that place.

Service procedure
Dear users, when your product has a problem.
1 You can call the sunshine service hotline of Aiyushi Technology at any time at 400-610-6666 to contact the professional technicians of Aiyushi Technology; please call 010-82607776 in areas where 400 is not available.
If the technical staff of the customer service center of Aiyue Si Technology cannot solve your problem through the 400 number, the team of Aiyue Si Technology will provide you with the nearest service station to test and solve your problem.
You can contact your seller directly.
A
Your Airex Technologies salesperson will help you to test your machine to resolve the problem.
Suppose the Airex Technology seller cannot test the machine for you. In that case, the seller will be responsible for returning
B
The machine to the Airex Technology service station, where the Airex Technology service station’s professional technicians will test and solve the problem.
Third, you can directly bring the machine to the local Aiyue Shi Technology customer
service center or service station by the service station staff to test the problem for you.
If you have questions or are dissatisfied with the service process, or if the customer
service center or salesman of Aiyushi Technology behaves incorrectly, you can call
Aiyushi Technology’s complaint hotline at 400-610-6666.
Statement.
I. This commitment only applies to products purchased and used in the People’s Republic of China (except for Hong Kong, Macau, and Taiwan). If national laws provide otherwise, the corresponding federal laws will apply.
Unless expressly stated in this warranty, Aiyushi Technology makes no other warranties, express or implied, including the implied warranties of merchantability and fitness for a particular purpose.
Third, during the free warranty period, Aiyushi Technology or its authorized service agencies have the ownership and disposal rights of the replaced defective parts.
Fourth, the final interpretation of the above commitment is the right of Aiyushi Technology.
The copyright of all works in this product belongs to the corresponding copyright owner and is protected by the Copyright Law of the People’s Republic of China. The act of selling this product does not mean that we transfer or grant any rights related to the work’s copyright to the user.
Sixth, when you purchase this product, if the seller makes other promises to you beyond this promise, please ask the seller for written proof to ensure that the seller is responsible for these other promises and that Aiyushi Technology is not responsible.
Seven, for your benefit, to avoid your waiting time for repair, Aiyushi Technology service institutions may adopt the product replacement method to provide warranty services for your faulty products belonging to the scope of the warranty, the warranty period of not more than two such replacements shall regard as repair, and the replacement of the product after the three-pack period will not extend. If you disagree with this approach, please ensure the original product is repaired rather than replaced.
VIII. Other Notes.

  1. All products of Aiyushi Technology are delivered for repair, no door-to-door service is provided, and the transportation and other costs incurred in the process of delivery and repair are not covered. Aiyushi Technology Customer Service Center does not offer download services, including but not limited to audio, video, software, and firmware. It only provides upgrade services formally promised by Aiyushi Technology’s Customer Service Center.
  2. The date of failure of the product shall be the date of delivery to the customer service center of Aiyushi Technology.
  3. When you send in your product for repair, please leave a telephone number to be easily contacted so that you can notify when the repair is completed. Suppose the product is collected after three months. In that case, Aiyushi Technology and the seller responsible for the service will no longer assume the storage responsibility (except for a prior agreement between the user and the seller).
  4. If your product meets the return conditions of the Three Pack promise, and you do not agree to replace or repair it when you choose to return it, please bring the proof of fault (repair service order) issued by the customer service center of Aiyushi Technology, the faulty equipment and all its objects to the seller of the machine, who will return the product for you free of charge and refund the purchase price (subject to the price recorded in the official invoice) in a lump sum for the goods beyond the Three Pack service. If the scope of service exceeds the three guarantees, you can choose to have the service paid for.
    Customer Service Centre of Beijing Aiyushi Technology Co.
    Product Three-Pack Certificate Return Receipt

Sunshine service content

  1. Beijing Aiyushi Technology Co., Ltd (now referred to as Aiyushi Technology) solemnly promises that the three-pack service period of Aiyushi Technology series products will be effective from the date of purchase based on the date recorded in the official purchase voucher. You will receive the service based on the official purchase voucher and the valid three-pack voucher with the information filled in and stamped by Aiyushi Technology or the dealer. The Three Pack Period (excluding accessories, all warranty periods included in the warranty period), see the schedule on the back for details.

  2. The purchased products can be repaired and replaced with spare parts free of charge if the failure is caused by the machine’s components during the regular use and maintenance of the three-pack period, as confirmed by the technical personnel of Aiyushi Technology.

  3. The three packages do not cover the following three situations.
    (1) beyond the expiry date of the three guarantees
    The three guarantees do not cover the following three situations.
    (1) exceeding the expiry date of the Three Pack
    (2) altering the Three Pack certificate, the serial number does not match with the product itself, and the product itself does not have a serial number
    (3) Damage caused by failure to operate according to the instruction manual or by installation errors
    (4) No valid Three Pack Certificate and a valid invoice (except for those that can prove that the product is within the validity period of the Three Pack)
    (5) Damage caused by man
    ( 6) Damage caused by force majeure
    ( 7) by non-AIYESI technology authorized service personnel maintenance changes, modifications or disassembly, anti-tampering sticker damage
    ( 8) in harsh conditions (such as oil and smoke, heat, dust, liquid, etc.) under the use of failure
    (9) the replacement of wearing parts
    (10) Failure caused by other products not manufactured by the company

  4. Aiyushi Technology is not responsible for particular, accidental, or indirect losses of users and distributors

  5. Where the product purchase from Aiyushi Technology or the dealer, Aiyushi Technology provides the standard warranty service during the effective three-guarantee period.

  6. The above warranty is limited to the period of the three guarantees written on this voucher and the services provided by the customer service center of Aiyushi Technology. If you have any questions, please get in touch with the customer service center of Aiyushi Technology within the corresponding time.

  7. The product has a nationwide warranty, and all service centers set up by Aiyushi Technology can obtain relevant services.

  8. The content is subject to change without notice.

  9. The right to interpret this three-pack certificate’s contents belongs to Aiyushi Technology.
    Sunshine service hotline: 400-610-6666
    O National customer service e-mail: kefu@aigo.com
    Beijing Aiyushi Technology Co.
    Address: 321, 3/F, Building 1, No. 26 Lianhuachi Xili, Haidian District, Beijing,
    China. http://www.eroshifi.com Sunshine Service Hotline: 400-610-6666
    The products in the advertised images are subject to actual use.
    Made in China.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.
Radiation Exposure Statement
The device has been evaluated to meet general RF exposure requirement in portable exposure condition without restriction.aigo
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References

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