RETEVIS RB67 One Key Group Call FRS NOAA Weather Radio User Manual
- June 11, 2024
- RETEVIS
Table of Contents
- RETEVIS RB67 One Key Group Call FRS NOAA Weather Radio
- Product Information
- Product Usage Instructions
- Functions and Specifications
- Accessories List
- Open Box to Check
- Menu Options
- VOX
- 159 CTCSS/DCS
- Battery Level Display
- Group Call Channel
- Troubleshooting Guide
- Factory Setting
- Guarantee
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
RETEVIS RB67 One Key Group Call FRS NOAA Weather Radio
Product Information
The RB67 is a walkie-talkie device that comes with a range of features and
accessories to provide users with a seamless communication experience. The
device comes with an antenna, type-c charging/earphone hole, status indicator,
power on/off button, group call key, down key, up key, call tone/weather
forecast, monitor/scan, menu key/keypad lock, speaker, mic, PTT key, belt
clip, and lock. It also has various indicators for receive and transmit
instructions, mute, dual channel monitor, keypad lock, scan, channel
indication, battery level, keyboard tone, weather forecast, roger beep, call
prompt tone, VOX, and CTCSS/DCS. The device has various menu options such as
standby mode,
channel selection, CTCSS/DCS selection, internal VOX transmission/VOX
transmission, call beep selection, keyboard tone selection, and roger beep
selection. The RB67 also comes with various accessories such as a lanyard,
battery, belt clip, power adapter, charging cable, and user’s manual.
Product Usage Instructions
- Checking Accessories: Carefully open the box and check if all the included accessories are present. If anything is missing or damaged during delivery, immediately contact your dealer.
- Charging Battery: Use the specified adapter to charge the battery. When charging the battery, the status indicator will show a red light. Once the battery is fully charged, the red light will turn off.
- Selecting Channels: Short press the MLOECNKU key to enter the channel selection mode. Use the up and down keys to browse channels. Long press the up and down keys to quickly browse channels. Short press the PTT button to confirm and exit the menu.
- Selecting CTCSS/DCS: Short press the MLOECNKU key to enter the tone selection mode. Use the or button to select the CTCSS/DCS decoding. Long press the up and down keys to quickly browse the CTCSS/DCS codes. Short press the PTT button to confirm and exit the menu.
- Using VOX: Short press the MLOECNKU button to display the VOX icon on the LCD screen. Connect the audio accessory and select the voice control sensitivity level using the or key.
Long press the up and down keys to quickly browse the voice sensitivity levels.
Functions and Specifications
- 22 analog channels
- 159 sub-tones (50 CTCSS and 109 DCS)
- VOX (Voice Control)
- Call beep
- LCD display
- Roger beep
- Battery level display
- Channel monitoring
- One-key group call
- Channel scanning
- Keyboard lock
- Keyboard sound (on/off)
- Remove/restore channel CTCSS/DCS
- NOAA (weather forecast)
NOTE: Coverage will vary depending on environmental and/or terrain conditions.
Accessories List
Name | Quantity |
---|---|
Lanyard | 1 |
Battery | 1 |
Belt clip | 1 |
User’s Manual | 1 |
Power adapter | 1 |
Charging cable | 1 |
Open Box to Check
Please carefully get the walkie-talkie from the box. We recommend that you to
check if the included accessories are all in the package.
If any items are lost during delivery or damaged, please contact your dealer
immediately.
Charging battery
Please use the specified adapter to charge the battery.
Status | Indicator |
---|---|
Battery charging | Red light on |
Fully charged | Red light off |
- Antenna
- Type-c Charging/earphone hole
- Status indicator
- Power on/off button
- Group call key
- Down key
- Up key
- Call Tone/Weather Forecast
- Monitor/Scan
- Menu key/keypad lock
- Speaker
- Mic
- PTT key
- Belt clip
- Lock
No. | Icon | Description |
---|---|---|
1 | Receive instructions | |
2 | ![RETEVIS RB67 One Key Group Call FRS NOAA Weather Radio |
04](https://manuals.plus/wp-content/uploads/2023/05/RETEVIS-RB67-One-Key-
Group-Call-FRS-NOAA-Weather-Radio-04.png)| Transmit instructions
3| | Mute indicator
4| | Dual Channel Monitor Indication
5| | Keypad lock indicator (on/off)
6| | Scan Indicator (On/Off)
7| | Channel indication (1/16)
8| | Battery level indicator
9| | Keyboard tone indicator (on/off)
10| | Weather forecast indication
(on/off)
11| | Roger beep indicator (on/off)
12| | Call Prompt Tone (1/10)
13| | VOX(OFF/1/2/3)
14| | CTCSS/DCS indication (1/159)
Note:
- For the purpose of saving battery power, when the screen is on and there is no operation for 10 seconds, the screen will turn off the bright screen state (the backlight mode is selected by default and cannot be changed).
- Press any button to wake up the screen to brighten the screen (default backlight mode, cannot be changed).
- Enter the menu option, it will automatically exit the menu option after 10 seconds of no operation.
Menu Options
Short press (function key icon) to switch menu options
Select channel
- Short press the key to enter the channel selection mode.
- Short press the or key to switch channels, and long press the up and down keys to quickly browse channels.
- Short press the PTT button to confirm and exit the menu.
- Short press the key to continue setting.
Select CTCSS/DCS
- Short press the key to enter the tone selection mode.
- Short press the or button to select the CTCSS/DCS decoding, and long press the up and down keys to quickly browse the CTCSS/DCS.
- Short press the PTT button to confirm and exit the menu.
- Short press the key to continue setting.
NOTE: CTCSS/DCS can minimize interference by blocking transmissions from unknown sources. The walkie-talkie has 159 CTCSS/DCS codes.
VOX
- Short press the button, when the VOX icon is displayed on the LCD screen, connect the audio accessory and display VOX icon.
- Press the or key to select the voice control sensitivity level, and long press the up and down keys to quickly browse the voice control level.
- Short press the PTT button to confirm and exit the menu.
- Short press the key to continue setting.
Note: When using VOX, there is a short delay (about 3 seconds).
3=Low sensitivity, suitable for noisy environment
2=medium sensitivity, suitable for most environments
1=high sensitivity, suitable for quiet environment
Set call tone
- Short press the key, the icon will be displayed on the LCD screen.
- Short press or to switch the call prompt, and long press the up and down keys to quickly browse.
- Short press the PTT button to confirm and exit the menu.
- Short press the key to continue setting.
Note: When setting the same channel and CTCSS/DCS, short press the key, the icon will be displayed on the screen, and the receiving end will receive a call tone prompt.
159 CTCSS/DCS
50 groups of standard CTCSS [Hz]
No.| CTCSS| No.| CTCSS| No.| CTCSS| No.|
CTCSS| No.| CTCSS| No.| CTCSS| No.| CTCSS|
No.| CTCSS
1| 67.0| 8| 85.4| 15| 107.2| 22| 136.5| 29| 165.5| 36| 186.2| 43| 210.7| 50|
254.1
2| 69.3| 9| 88.5| 16| 110.9| 23| 141.3| 30| 167.9| 37| 189.9| 44| 218.1| |
3| 71.9| 10| 91.5| 17| 114.8| 24| 146.2| 31| 171.3| 38| 192.8| 45| 225.7| |
4| 74.4| 11| 94.8| 18| 118.8| 25| 151.4| 32| 173.8| 39| 196.6| 46| 229.1| |
5| 77.0| 12| 97.4| 19| 123.0| 26| 156.7| 33| 177.3| 40| 199.5| 47| 233.6| |
6| 79.7| 13| 100.0| 20| 127.3| 27| 159.8| 34| 179.9| 41| 203.5| 48| 241.8| |
7| 82.5| 14| 103.5| 21| 131.8| 28| 162.2| 35| 183.5| 42| 206.5| 49| 250.3| |
109 sets of DCS
No.| DCS| No.| DCS| No.| DCS| No.|
DCS| No.| DCS| No.| DCS| No.| DCS| No.|
DCS
51| D023N| 65| D073N| 79| D156N| 93| D251N| 107| D332N| 121| D445N| 135|
D532N| 149| D712N
52| D025N| 66| D074N| 80| D162N| 94| D252N| 108| D343N| 122| D446N| 136|
D546N| 150| D723N
53| D026N| 67| D114N| 81| D165N| 95| D255N| 109| D346N| 123| D452N| 137|
D565N| 151| D731N
54| D031N| 68| D115N| 82| D172N| 96| D261N| 110| D351N| 124| D454N| 138|
D606N| 152| D732N
55| D032N| 69| D116N| 83| D174N| 97| D263N| 111| D356N| 125| D455N| 139|
D612N| 153| D734N
56| D036N| 70| D122N| 84| D205N| 98| D265N| 112| D364N| 126| D462N| 140|
D624N| 154| D743N
57| D043N| 71| D125N| 85| D212N| 99| D266N| 113| D365N| 127| D464N| 141|
D627N| 155| D754N
58| D047N| 72| D131N| 86| D223N| 100| D271N| 114| D371N| 128| D465N| 142|
D631N| 156| D243I
59| D051N| 73| D132N| 87| D225N| 101| D274N| 115| D411N| 129| D466N| 143|
D632N| 157| D332I
60| D053N| 74| D134N| 88| D226N| 102| D306N| 116| D412N| 130| D503N| 144|
D645N| 158| D731I
61| D054N| 75| D143N| 89| D243N| 103| D311N| 117| D413N| 131| D506N| 145|
D654N| 159| D743I
62| D065N| 76| D145N| 90| D244N| 104| D315N| 118| D423N| 132| D516N| 146|
D662N| |
63| D071N| 77| D152N| 91| D245N| 105| D325N| 119| D431N| 133| D523N| 147|
D664N| |
64| D072N| 78| D155N| 92| D246N| 106| D331N| 120| D432N| 134| D526N| 148|
D703N| |
Keyboard sound
- Short press the key, the icon will be displayed on the LCD screen.
- Short press or to select on/off.
- Short press the PTT button to confirm and exit the menu.
- Short press the key to continue setting.
Note: When the volume of the walkie-talkie is adjusted, the key tone will also change with the increase/decrease. When the walkie-talkie is muted, the icon will be displayed on the screen.
Roger beep
- Short press the key, the icon will be displayed on the LCD screen.
- Short press or to select on/off.
- Short press the PTT button to confirm and exit the menu.
- Short press the key to continue setting.
Transmit and receive
- Hold the walkie-talkie 2-3 cm away from your mouth.
- Long press the PTT key during talking, and the LCD screen will display the transmit icon .
- Release the PTT button to receive, when the walkie-talkie receives a signal matching the channel, the LCD screen will display receive icon .
Battery Level Display
The battery power display icon (0-3 grids) shows the current remaining battery power. When the battery shows that there is no bar, it will send out a “crack” prompt every 15 seconds. When the power is lower than 3.1V, it will automatically shut down.
Battery status | Battery voltage |
---|---|
3 grids | 3.9V-4.2V |
2 grids | 3.6V-3.8V |
1 grid | 3.2V-3.5V |
0 grid | less than 3.2V |
Battery capacity maintenance
- When not in use, charge the lithium battery once a month.
- When storing, remove the battery from the walkie-talkie.
- Store lithium batteries in a place with a temperature between -20°C and 35°C and low humidity, avoiding moisture wet conditions and corrosive materials.
Scan
-
Long press the key, and the screen will display the icon to start scanning.
-
When the channel detected by the walkie-talkie matches the current channel number and CTCSS/DCS, the walkie-talkie will stop scanning.
Scan and answer the message of the other party. After the other party stops talking, you need to press the PTT key to respond within 3 seconds, otherwise the scanning will continue. -
Press the PTT button within 3 seconds after the end of the transmission, you can talk.
-
Short press the PTT key to exit the scan.
Monitor
Monitoring is generally better when the other party’s signal in the current
channel is poor or intermittently pressed. Short press the button to turn on the monitoring function, and then press the
button to turn it off.
Group Call Channel
The current receiving state of the walkie-talkie is dual watch mode: current channel mode and group call channel mode.
- Press the key to transmit, the screen will display channel 16; the screen of the receiver will also display channel 16, press to talk.
- When the walkie-talkie is left unattended for 3 seconds, it will automatically exit the group call and return to the current channel, thus avoiding miss key information and improve the communication efficiency of both parties in the call.
Note: Dual watch is turned on by default after the walkie-talkie is turned on, and it cannot be turned off. Press the PTT key to transmit on the current channel, and press the key to transmit on the group call channel. Channel 16 is a fixed waiting channel and cannot be changed.
Remove/recover channel CTCSS/DCS
Hold down the button and press the power button at
the same time to restore the factory setting CTCSS/DCS.
Keyboard lock
Long press the key, the icon will be displayed on the screen, and the keyboard will be locked. After the keyboard is locked, only PTT, can be operated, and then long press the key to unlock the operation.
Weather Forecast (NOAA)
- .Press and hold the button, when NOAA is on, squelch is on, and the NOAA icon will be displayed on the screen.
- Short press the key to enter the weather forecast mode. Press or to change weather forecast (NOAA) Channel, long press the up and down keys to quickly browse channels, and short press to start scanning channels.
- In the weather forecast mode, short press the LMOEC NKU key and the current weather forecast channel is flashing, then short press key OF is flashing, press the or key to turn on/off the weather forecast automatic warning.
- Press the PTT button to confirm the weather forecast channel, and then press the PTT button to exit NOAA.
- Channel talking is disabled in NOAA enabled mode.
Note: The weather forecast (NOAA) needs the support of the country or region where it is located.
Troubleshooting Guide
Question | Solution |
---|---|
No power | The battery pack may be exhausted. Please replace the battery pack |
or recharge it.
The battery pack may not be installed correctly, please remove it and install
it again.
Battery power doesn’t last long after charging| The battery pack has reached
the end of its life, please replace it with a new one.
Cannot chat with other members of the group| Make sure you are using the same
frequency and CTCSS/DCS as other members of the group.
Other members of the group may be too far away. Confirm that you are within
the effective range of other walkie-talkie.
Other (non-group member) voices appear in the channel| Please change CTCSS/DCS
settings, be sure to change the settings of all walkie-talkie in the group.
RF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE FOR TWO-WAY RADIOS
Before using this radio, read this guide which contains important operating instructions for safe usage and rf energy awareness and control for compliance with applicable standards and regulations.
- User instructions should accompany the device when transferred to other users.
- Do not use this device if the operational requirements described herein are not met.
This two-way radio uses electromagnetic energy in the radio frequency (RF)
spectrum to provide communications between two or more users over a distance.
RF energy, which when used improperly, can cause biological damage.
All Retevis two-way radios are designed, manufactured, and tested to ensure
they meet government-established RF exposure levels. In addition,
manufacturers also recommend specific operating instructions to users of two-
way radios. These instructions are important because they inform users of RF
energy exposure and provide simple procedures on how to control it.
Please refer to the following websites for more information on what RF energy
exposure is and how to control your exposure to assure compliance with
established RF exposure limits: http://www.who.int/en/
Also, your Retevis user manual, or separate safety booklet includes
information and operating instructions required to control your RF exposure
and to satisfy compliance requirements.
Radio License(only applicable to licensed radio)
Governments keep the radios in classification, business two-way radios operate
on radio frequencies that are regulated by the local radio management
departments (FCC, ISED, OFCOM, ANFR, BFTK, Bundesnetzagentur…). To transmit on
these frequencies, you are required to have a license issued by them. The
detailed classification and the use of your two radios, please contact the
local government radio management departments.
Use of this radio outside the country where it was intended to be distributed
is subject to government regulations and may be prohibited.
Unauthorized modification and adjustment
Changes or modifications not expressly approved by the party responsible for
compliance may void the user’s authority granted by the local government radio
management departments to operate this radio and should not be made. To comply
with the corresponding requirements, transmitter adjustments should be.
made only by or under the supervision of a person certified as technically
qualified to perform transmitter maintenance and repairs in the private land
mobile and fixed services as certified by an organization representative of
the user of those services.
Replacement of any transmitter component (crystal, semiconductor, etc.) not
authorized by the local government radio management departments equipment
authorization for this radio could violate the rules.
FCC Requirements:
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
- (Only applicable to home) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
CE Requirements:
-
(Simple EU declaration of conformity) Shenzhen Retevis Technology Co., Ltd. declares that the radio equipment type is in compliance with the essential requirements and other relevant provisions of RED Directive 2014/53/EU and the ROHS Directive 2011/65/EU and the WEEE Directive 2012/19/EU; the full text of the EU declaration of conformity is available at the following internet address: www.retevis.com.
-
Restriction Information
This product can be used in EU countries and regions, including: Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain (ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE) and United Kingdom (UK).
For the warning information of the frequency restriction, please refer to the package. -
Disposal
The crossed-out wheeled-bin symbol on your product, literature, or packaging reminds you that in the European Union, all electrical and electronic products, batteries, and accumulators (rechargeable batteries) must be taken to designated collection locations at the end of their working life. Do not dispose of these products as unsorted municipal waste. Dispose of them according to the laws in your area.
IC Requirements:
Licence-exempt radio apparatus
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-exempt
RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
RF Exposure Compliance and Control Guidelines and Operating Instructions
Transmit no more than the rated duty factor of 50% of the time. To Transmit
(Talk), push the Push to Talk (PTT) button. To receive calls (listen), release
the PTT button. Transmitting necessary information or less, is important
because the radio generates measurable RF energy exposure only when
transmitting in terms of measuring for standards compliance.
- DO NOT operate the radio without a proper antenna attached, as this may damage the radio and may also cause you to exceed RF exposure limits. A proper antenna is the antenna supplied with this radio by the manufacturer or an antenna specifically authorized by the manufacturer for use with this radio, and the antenna gain shall not exceed the specified gain by the manufacturer declared.
- DO NOT transmit for more than 50% of total radio use time, more than 50% of the time can cause RF exposure compliance requirements to be exceeded.
- During transmissions, your radio generates RF energy that can possibly cause interference with other devices or systems. To avoid such interference, turn off the radio in areas where signs are posted to do so.
- DO NOT operate the transmitter in areas that are sensitive to electromagnetic radiation such as hospitals, aircraft, and blasting sites.
- Portable Device, this transmitter may operate with the antenna(s) documented in this filing in Push-to-Talk and body-worn configurations. RF exposure compliance is limited to the specific belt-clip and accessory configurations as documented in this filing and the separation distance between head and the device or its antenna shall be at least 2.5 cm.
When worn on the body, always place the radio in approved clip, holder, holster, case, or body harness for this product. Use of non-approved accessories may result in exposure levels, which exceed the RF exposure limits.
Hand-held Mode(if applicable)
- Hold the radio in a vertical position with the microphone (and other parts of the radio including the antenna) at least 2.5 cm (one inch) away from the nose or lips. The antenna should be kept away from the eyes. Keeping the radio at a proper distance is important as RF exposure decreases with increasing distance from the antenna.
Electromagnetic Interference/Compatibility
NOTE: Nearly every electronic device is susceptible to electromagnetic
interference (EMI) if inadequately shielded, designed, or otherwise configured
for electromagnetic compatibility.
Avoid Choking Hazard
Small Parts. Not for children under 3 years.
Turn off your radio power in the following conditions:
- Turn off your radio when you are in a potentially hazardous environments: Near electrical blasting caps, in a blasting area, in explosive atmospheres (inflammable gas, dust particles, metallic powders, grain powders, etc.).
- Turn off your radio while taking on fuel or while parked at gasoline service stations.
To avoid electromagnetic interference and/or compatibility conflicts
- Turn off your radio in any facility where posted notices instruct you to do so, hospitals or health care facilities (Pacemakers, Hearing Aids and Other Medical Devices) may be using equipment that is sensitive to external RF energy.
- Turn off your radio when on board an aircraft. Any use of a radio must be in accordance with applicable regulations per airline crew instructions.
Protect your hearing:
- Use the lowest volume necessary to do your job.
- Turn up the volume only if you are in noisy surroundings.
- Turn down the volume before adding headset or earpiece.
- Limit the amount of time you use headsets or earpieces at high volume.
- When using the radio without a headset or earpiece, do not place the radio’s speaker directly against your ear
- Use careful with the earphone maybe possible excessive sound pressure from earphones and headphones can cause hearing loss
Note: Exposure to loud noises from any source for extended periods of time may temporarily or permanently affect your hearing. The louder the radio’s volume, the less time is required before your hearing could be affected. Hearing damage from loud noise is sometimes undetectable at first and can have a cumulative effect.
Avoid Burns
Antennas
- Do not use any portable radio that has a damaged antenna. If a damaged antenna comes into contact with the skin when the radio is in use, a minor burn can result.
Batteries (If appropriate)
- When the conductive material such as jewelry, keys or chains touch exposed terminals of the batteries, may complete an electrical circuit (short circuit the battery) and become hot to cause bodily injury such as burns. Exercise care in handling any battery, particularly when placing it inside a pocket, purse or other container with metal objects
- BATTERY WARNING: KEEP OUT OF REACH OF CHILDREN
- Store spare batteries securely
- If the battery compartment (if applicable) does not close securely, stop using the product and keep it away from children
- If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention
- Dispose of used batteries immediately and safely
Long transmission
- When the transceiver is used for long transmissions, the radiator and chassis will become hot.
Safety Operation
Forbid
- Do not use charger outdoors or in moist environments, use only in dry locations/conditions.
- Do not disassemble the charger, that may result in risk of electrical shock or fire.
- Do not operate the charger if it has been broken or damaged in any way.
- Do not place a portable radio in the area over an air bag or in the air bag deployment area. The radio may be propelled with great force and cause serious injury to occupants of the vehicle when the air bag inflates.
To reduce risk
- Pull by the plug rather than the cord when disconnecting the charger.
- Unplug the charger from the AC outlet before attempting any maintenance or cleaning.
- Contact Retevis for assistance regarding repairs and service.
- The adapter shall be installed near the equipment and shall be easily accessible
Approved Accessories
- This radio meets the RF exposure guidelines when used with the Retevis accessories supplied or designated for the product. Use of other accessories may not ensure compliance with the RF exposure guidelines and may violate regulations.
- For a list of Retevis-approved accessories for your radio model, visit the following website: http://www.Retevis.com
Factory Setting
CH NO. | Frequency (MHz) | Power |
---|---|---|
1 | 462.5625 | High |
2 | 462.5875 | High |
3 | 462.6125 | High |
4 | 462.6375 | High |
5 | 462.6625 | High |
6 | 462.6875 | High |
7 | 462.7125 | High |
8 | 467.5625 | Low |
9 | 467.5875 | Low |
10 | 467.6125 | Low |
11 | 467.6375 | Low |
12 | 467.6625 | Low |
13 | 467.6875 | Low |
14 | 467.7125 | Low |
15 | 462.5500 | High |
16 | 462.5750 | High |
17 | 462.6000 | High |
18 | 462.6250 | High |
19 | 462.6500 | High |
20 | 462.6750 | High |
21 | 462.7000 | High |
22 | 462.7250 | High |
Note: The device is operate on FRS.
Guarantee
- Model Number:
- Serial Number:
- Purchasing Date:
- Dealer:
- Telephone:
- User’s Name:
- Country:
- Address:
- Post Code:
- Email:
Remarks:
- This guarantee card should be kept by the user, no replacement if lost.
- Most new products carry a two-year manufacturer’s warranty from the date of purchase. Further details, pls read http://www.retevis.com/after-sale/
- The user can get warranty and after-sales service as below:
- Contact the seller where you buy.
- Products Repaired by Our Local Repair Center
- For warranty service, you will need to provide a receipt proof of purchase from the actual seller for verification
Exclusions from Warranty Coverage:
- To any product damaged by accident.
- In the event of misuse or abuse of the product or as a result of unauthorized alterations or repairs.
- If the serial number has been altered, defaced, or removed.
Shenzhen Retevis Technology Co.,Ltd.
7/F, 13-C, Zhonghaixin Science&Technology Park, No.12 Ganli
6th Road, Jihua Street, Longgang District, Shenzhen, China
Web: www.retevis.com
Email: kam@retevis.com
Facebook: facebook.com/retevis
References
Read User Manual Online (PDF format)
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