TK710 Digital Projector

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Product Information

Specifications

• Product: Digital Projector
• Model: Home Entertainment Series I TK710
• Version: 1.00

Product Usage Instructions

Important Safety Instructions

Your projector is designed to meet safety standards for
information technology equipment. To ensure safe use:

1. Read the manual before use and save it for future
   reference.

2. Avoid looking directly at the projector lens during operation
   to prevent eye damage.

3. Refer servicing to qualified personnel.

4. Avoid blocking the projection lens to prevent overheating and
   potential fire hazards. Use the blank function to turn off the
   light source temporarily.

5. Ensure the projector is on a stable surface and level during
   operation.

6. Avoid tilting the projector beyond specified angles to prevent
   malfunction or damage to the light source.

7. Avoid disassembling the projector as it contains high voltages
   that can be dangerous. Do not remove covers; seek professional
   servicing.

8. Avoid placing the projector on soft surfaces, covering it with
   cloth, or placing inflammables nearby.

9. Avoid blocking ventilation holes to prevent overheating and
   potential fire hazards.

10. Avoid stepping on the projector or placing objects on it to
    prevent physical damage and accidents.

11. Avoid placing liquids near or on the projector as it may cause
    failure. In case of liquid spillage, disconnect and seek
    servicing.

Frequently Asked Questions (FAQ)

Q: What should I do if the projector lens is blocked during

operation?

A: If the lens is blocked, use the blank function to turn off
the light source temporarily and remove the obstructing object to
prevent overheating and potential hazards.

Q: How do I clean the ventilation holes of the projector?

A: Use a soft, dry cloth to gently clean the ventilation holes.
Avoid using liquids or sharp objects that may damage the
projector.

Q: What should I do if the projector gets wet?

A: In case of liquid spillage on the projector, disconnect it
from the power supply immediately and contact BenQ for servicing to
prevent any damage or failure.

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Digital Projector
User Manual

Home Entertainment Series I TK710

V 1.00

Warranty and Copyright information
Limited warranty
BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects. Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ’s written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country. For other information, please visit www.BenQ.com.
Copyright
Copyright © 2024 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes. *DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
2 Warranty and Copyright information

Table of Contents
Warranty and Copyright information …………………………………………………………………….2 Important safety instructions ……………………………………………………………………………..4 Introduction …………………………………………………………………………………………………….. 8
Shipping contents ………………………………………………………………………………………………. 8 Projector exterior view ………………………………………………………………………………………… 9 Controls and functions ……………………………………………………………………………………… 10 Positioning your projector ……………………………………………………………………………….. 12 Choosing a location ………………………………………………………………………………………….. 12 Obtaining a preferred projected image size………………………………………………………… 13 Adjusting the projector position …………………………………………………………………………. 14 Mounting the projector ……………………………………………………………………………………… 15 Adjusting the projected image …………………………………………………………………………… 16 Connection ……………………………………………………………………………………………………. 18 Operation ………………………………………………………………………………………………………20 Starting up the projector ……………………………………………………………………………………. 20 Using the menus ………………………………………………………………………………………………. 22 Securing the projector ………………………………………………………………………………………. 23 Switching input signal……………………………………………………………………………………….. 25 Shutting down the projector ………………………………………………………………………………. 25 Menu operation ……………………………………………………………………………………………… 26 Menu System ……………………………………………………………………………………………………. 26 Basic Menu ………………………………………………………………………………………………………. 26 Advanced Menu ……………………………………………………………………………………………….. 27 Maintenance …………………………………………………………………………………………………. 42 Care of the projector …………………………………………………………………………………………. 42 Light source information …………………………………………………………………………………… 43 Troubleshooting …………………………………………………………………………………………….. 45 Specifications ……………………………………………………………………………………………….. 46 Projector specifications ……………………………………………………………………………………. 46 Dimensions ………………………………………………………………………………………………………. 47 Timing chart …………………………………………………………………………………………………….. 48 RS232 command ……………………………………………………………………………………………… 51
Table of Contents 3

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

1. Please read this manual before you operate your projector. Save it for future reference.
2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.

5. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).

3. Refer servicing to qualified service personnel.

6. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the light source, use the blank function.

4. The light source becomes extremely hot during operation.

7. Do not operate light sources beyond the rated light source life.

4 Important safety instructions

8. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.

11. Always place the projector on a level, horizontal surface during operation.
– Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the light source.

9. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts.
Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

12. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.

10. Do not block the ventilation holes.
– Do not place this projector on a blanket, bedding or any other soft surface.
– Do not cover this projector with a cloth or any other item.
– Do not place inflammables near the projector.

13. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.

If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.

14. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.

Important safety instructions 5

15. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply’s power outlet and call BenQ to have the projector serviced.

18. Do not place this projector in any of the following environments.
– Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.
– Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.
– Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector’s life span and darken the image.

16. This product is capable of displaying inverted images for ceiling/wall mount installation.

– Locations near fire alarms – Locations with an ambient temperature above
40°C / 104°F – Locations where the altitudes are higher than
3000 m (10000 feet).

17. This apparatus must be earthed.

3000 m (10000 feet)
0 m (0 feet)

6 Important safety instructions

Risk Group 2
1. According to the classification of photobiological safety of light sources and light source systems, this product is Risk Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted from this product. 3. Do not stare at operating light source. May be harmful to the eyes. 4. As with any bright source, do not stare into the direct beam.
The projector’s light source unit uses a laser.
· Notice is given to supervise children and to never allow them to stare into the projector beam at any distance from the projector.
· Notice is given to use caution when using the remote control for starting the projector while in front of the projection lens.
· Notice is given to the user to avoid the use of optical aids such as binoculars or telescopes inside the beam.
Laser Caution
This product belongs to CLASS 1 consumer laser product and complies with IEC 60825-1:2014, EN 60825-1:2014/A11:2021 and EN 50689:2021.
Above laser caution are located on the bottom of this apparatus. Caution ­ Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.
Important safety instructions 7

Introduction
Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.
Standard accessories

Projector

Remote control with batteries

Power cord

Quick start guide

Warranty card*

Regulatory statements

· The supplied accessories will be suitable for your region, and may differ from those illustrated.
· *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.
Replacing the remote control batteries
1. Press and open the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.
3. Replace the battery cover until it clicks into place.
· Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.
· Replace only with the same or equivalent type recommended by the battery manufacturer.
· Dispose of the used batteries according to the manufacturer’s instructions and local environment regulations for your region.
· Never throw the batteries into a fire. There may be danger of an explosion.
· If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage.

8 Introduction

Projector exterior view

2

11

1

10

3

2

8 4
5 6
12

13 14 15 16 17

9

19

18

7 8
10

1. External control panel (See Controls and functions on page 10.)
2. IR remote sensor 3. POWER indicator light/TEMPerature
warning light/LIGHT indicator light (See Indicators on page 44.) 4. Lens shift adjustment control
( Up/Down)
5. Zoom ring 6. Focus ring 7. Security bar 8. Adjuster feet 9. Ceiling/Wall mount holes 10. Vent (air inlet)

11. Projection lens 12. Vent (air exhaust) 13. Audio output jack 14. RS-232 control port 15. USB-A port with power charging 16. HDMI 1 input port 17. HDMI 2 input port 18. AC power jack 19. Kensington anti-theft lock slot

Introduction 9

Controls and functions
Projector & Remote control

All the key presses described in this

document are available on the remote control

or projector.

1

11

14

6

15

7 1
8

2

9

6

7

3

10

5

4

8

4

5

12

16

13

9

10

1. POWER
Toggles the projector between standby mode and on.
ON/ Off
Toggles the projector between standby mode and on.
2. POWER indicator light/TEMPerature warning light/LIGHT indicator light (See Indicators on page 44.)
3. IR remote sensor
4. BACK
Goes back to previous OSD menu, exits and saves menu settings.
5. MENU
Turns on/off the On-Screen Display (OSD) menu.

6. Arrow keys ( , , , )
When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.
When OSD menu is inactive, workable under CEC-capable sources only.
Keystone keys ( , )
Displays the keystone correction page.
Volume keys /
Decreases or increase the projector volume.
7. OK
Confirms the selected On-Screen Display (OSD) menu item.

10 Introduction

8. SOURCE Displays the source selection bar.

Remote control effective range

9. ECO BLANK
Used to hide the screen picture.
Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed or even cause a fire.

The remote control must be held at an angle within 30 degrees perpendicular to the projector’s IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).

10. MODE/PIC MODE Displays the picture mode menu.
11.

Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

Displays the keystone menu. See

· Operating the projector from the front

Correcting keystone on page 17 for details.

Toggles projector audio between on and off.
13. SOUND MODE
Displays the sound mode menu.

Approx. +30º

Displays the Game Settings menu. 15.
Activates Auto Focus. *Available on compatible projectors only.

· Operating the projector from the top
Approx. +30º

16. /

Decreases or increase the projector volume.

Introduction 11

Positioning your projector

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration: · Size and position of your screen · Electrical outlet location · Location and distance between the projector and the rest of your equipment
You can install your projector in the following ways.

1. Front
Select this location with the projector placed on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.

2. Rear
Select this location with the projector placed on the table behind the screen. Note that a special rear projection screen is required.

3. Front Ceiling

4. Rear Ceiling

Select this location with the projector

Select this location with the projector

suspended upside-down in front of the screen. suspended upside-down from behind the

Purchase the BenQ Projector Ceiling/Wall screen. Note that a special rear projection

Mount Kit from your dealer to mount your

screen and the BenQ Projector Ceiling/Wall

projector.

Mount Kit are required for this installation

location.

After turning on the projector, the projector will automatically select a suitable setting for the way the projector is installed. If not, go to the Advanced Menu – Installation > Projector Position and press / to select a setting.
12 Positioning your projector

Obtaining a preferred projected image size

The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size.
Projection dimensions
· The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio

16:9 Screen diagonal H

Screen Center of lens

W Vertical offset

Projection distance

Screen size

Diagonal

H

(inch) (mm)

(mm)

30

762

374

40

1016

498

50

1270

623

60

1524

747

70

1778

872

80

2032

996

90

2286

1121

100

2540

1245

110

2794

1370

115

2921

1432

120

3048

1494

130

3302

1619

140

3556

1743

150

3810

1868

160

4064

1992

170

4318

2117

180

4572

2241

190

4826

2366

200

5080

2491

210

5334

2615

220

5588

2740

230

5842

2864

240

6096

2989

250

6350

3113

260

6604

3238

270

6858

3362

280

7112

3487

290

7366

3611

300

7620

3736

W (mm) 664 886 1107 1328 1550 1771 1992 2214 2435 2546 2657 2878 3099 3321 3542 3763 3985 4206 4428 4649 4870 5092 5313 5535 5756 5977 6199 6420 6641

Projection distance in mm

Min. (Wide)

Average

Max. (Tele)

764

880

996

1018

1173

1328

1273

1467

1660

1528

1760

1992

1782

2053

2324

2037

2347

2657

2291

2640

2989

2546

2933

3321

2800

3227

3653

2928

3373

3819

3055

3520

3985

3310

3813

4317

3564

4107

4649

3819

4400

4981

4073

4693

5313

4328

4987

5645

4583

5280

5977

4837

5573

6309

5092

5867

6641

5346

6160

6973

5601

6453

7306

5856

6747

7638

6110

7040

7970

6365

7333

8302

6619

7627

8634

6874

7920

8966

7128

8213

9298

7383

8507

9630

7638

8800

9962

Vertical offset

Min. Max.

(mm) (mm)

19

56

25

75

31

93

37

112

44

131

50

149

56

168

62

187

68

205

72

215

75

224

81

243

87

262

93

280

100

299

106

318

112

336

118

355

125

374

131

392

137

411

143

430

149

448

156

467

162

486

168

504

174

523

181

542

187

560

Positioning your projector 13

For example, if you are using a 100-inch screen, the recommended projection distance is 2933 mm.
If your measured projection distance is 2000 mm, the closest match in the “Projection distance in mm” column is 2053 mm. Looking across this row shows that a 70” (about 1.8 m) screen is required. The projected image will be slightly higher/lower than the lens centerline with 44 – 131 mm vertical offset.
To optimize your projection quality, we suggest doing the projection by referring to the values listed in the non-gray rows. The values in the gray cells are for reference only.
All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector’s optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.
Adjusting the projector position

Shifting the projection lens
The lens shift control provides flexibility for installing your projector. It allows the projector to be positioned off the center of the screen.
The lens shift is expressed as a percentage of the projected image height or width. You can turn the knob on the projector to shift the projection lens within the allowable range depending on your desired image position.

Desk-front projection

Vertical shift

Height of projected
image (V)

Ceiling mount-front projection

Min. 0.05V Vertical shift

Max. 0.15V

Vertical shift

Max. 0.05V

Max. 0.15V

Height of projected image (V)

Vertical shift 14 Positioning your projector

Mounting the projector
If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
· Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
· BenQ recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely to both the Kensington lock slot on the projector and the base of the mounting bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.
· Ask your dealer to install the projector for you. Installing the projector on your own may cause it to fall and result in injury.
· Take necessary procedures to prevent the projector from falling off such as during an earthquake.
· The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit.
· Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater is used, the temperature around the ceiling/wall may be higher than expected.
· Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off.
· Make sure the power outlet is at an accessible height so that you can easily shut down the projector.
Ceiling/Wall mount installation diagram
Ceiling/Wall mount screw: M4 (Max L = 25 mm; Min L = 20 mm)

75.0

100.0

146.0 221.0

Unit: mm

Positioning your projector 15

Adjusting the projected image
Adjusting the projection angle
If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle. To retract the feet, screw the adjuster feet in a reverse direction.
Do not look into the lens while the light source is on. The strong light from the light source may cause damage to your eyes.
Fine-tuning the image size and clarity
· Adjust the projected image to the size that · Sharpen the image by rotating the focus ring. you need using the zoom ring.

Adjusting image corners
You can manually adjust four corners of the image by setting the horizontal and vertical values.

1. Go to the Basic/Advanced menu Installation > 4 Point Adjustment and press OK to display the correction page.
2. Press / / / to select one corner and press OK.
3. Press / to adjust vertical values.
4. Press / to adjust horizontal values.

4 Point Adjustment
Exit Press for 2 seconds to reset

16 Positioning your projector

Correcting keystone
Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection.
· To correct the distorted image: 1. Display the 3D Keystone correction page
from the following menus. · The setup wizard during the projector
initial setup · Press / on the projector. · Go to the Basic/Advanced Menu –
Installation > 3D Keystone and press OK.
2. After the 3D Keystone correction page appears: · Press / to select V, H, or R. Selecting V corrects the vertical sides keystone. Selecting H corrects the horizontal sides keystone. Selecting R rotates the projected image clockwise or counterclockwise. · Press / to adjust its value. · To automatically correct the vertical sides of the distorted image, press OK for 2 seconds.
3. When done, press BACK to save your changes and exit.
Positioning your projector 17

Connection

When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted.
Notebook or desktop computer

A/V device

RS-232

USB Type-A

HDMI

HDMI

Speakers

HDMI

1

23

55

4

55

1 Audio cable 2 RS-232 cable 3 USB-A cable

4 USB flash drive 5 HDMI cable

· In the connections above, some cables may not be included with the projector (see Shipping contents on page 8). They are commercially available from electronics stores.
· The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with each projector model.
· Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function key simultaneously. Refer to your notebook’s documentation to find your notebook’s key combination.
· If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

18 Connection

Connecting audio
The projector has built-in mono speaker(s) which are designed to provide basic audio functionality accompanying data presentations for business purposes only. They are not designed for, nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications. Any stereo audio input (if provided), is mixed into a common mono audio output through the projector speaker(s). The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.
· The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected. · If the selected video image is not displayed after the projector is turned on and the correct video source
has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.
Connection 19

Operation
Starting up the projector
1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied.
2. Press on the projector or on the remote control to start the projector. The power indicator flashes green and stays green when the projector is on. The start up procedure takes about 10 seconds. In the later stage of start up, a startup logo is projected. (If necessary) Rotate the focus ring to adjust the image clearness.
3. If this is the first time you turn on the projector, the setup wizard appears to guide you through setting up the projector. If you have already done this, skip this step and move on to the next step. · Use the arrow keys ( / / / ) on the projector or remote control to move through the menu items. · Use OK to confirm the selected menu item. Step 1: Specify Projector Position. For more information about projector position, see Choosing a location on page 12.
Step 2: Specify OSD Language.
20 Operation

Step 3: Specify 3D Keystone, and choose to activate Auto Vertical Keystone. For more information about keystone, see Correcting keystone on page 17.
4. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See Utilizing the password function on page 23.
5. Switch all of the connected equipment on. 6. The projector will search for input signals. The current input signal being scanned appears.
If the projector does not detect a valid signal, the message “No Signal” will continue displaying until an input signal is found. You can also press SOURCE to select your desired input signal. See Switching input signal on page 25.
· Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.
· If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before energizing the light source.
· The Setup Wizard screenshots are for reference only and may differ from the actual design. · If the frequency/resolution of the input signal exceeds the projector’s operating range, you will see the
message “Out of Range” displayed on the background screen. Please change to an input signal which is compatible with the projector’s resolution or set the input signal to a lower setting. See Timing chart on page 48. · If no signal is detected for 3 minutes, the projector automatically enters saving mode.
Operation 21

Using the menus
The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. · Basic OSD menu: provides primary menu functions. (See Basic Menu on page 26) · Advanced OSD menu: provides full menu functions. (See Advanced Menu on page 27) To access the OSD menu, press MENU on the projector or remote control. · Use the arrow keys ( / / / ) on the projector or remote control to move through the menu
items. · Use OK on the projector or remote control to confirm the selected menu item. The first time you use the projector (after finishing the initial setup), press MENU, and the Basic OSD menu will be displayed.

The OSD screenshots below are for reference only, and may differ from the actual design.
Below is the overview of the Basic OSD menu.

1

Basic menu

Picture Mode

Game Settings

Living Room
Sound Mode

HDR Brightness

Cinema

0

2

Light Source Mode

Information

Dynamic

Installation

Menu Type

1 Menu type
2 Sub-menu and status
2
3 Current input signal

Enter

Exit

3

4 Function keys
4

If you intend to switch from the Basic OSD menu to the Advanced OSD menu, follow the instructions below:
1. Go to Menu Type and press OK.
2. Press / to select Advanced and press OK. Your projector will switch to Advanced OSD menu.
Below is the overview of the Advanced OSD menu.

Game & Pic.

Picture Mode

Living Room

Mode Settings

Audio

Details Adjustment

Off

Brightness

Display

Contrast

1

Sharpness

Installation

Advanced Color Settings

System

Information

Reset Current Picture Mode

Enter

Return

Exit

2

1 Main menu
2 Current input signal
3
3 Sub-menu and status
4 Function keys
4

22 Operation

Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow the instructions below: 1. Go to System > Menu Settings > Menu Type and press OK. 2. Press / to select Basic. Your projector will switch to the Basic OSD menu.
Securing the projector

Using a security cable lock

The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of the projector. See item 19 on page 9.
A Kensington security cable lock is usually a combination of key(s) and the lock. Refer to the lock’s documentation for finding out how to use it.

Utilizing the password function
Setting a password

1. Go to the Advanced menu – System > Security Settings. Press OK. The Security Settings page appears.

2. Highlight Change Password and press OK.

3. The four arrow keys ( , , , ) respectively represent 4 digits (1, 2, 3, 4). According to the password you desire to set, press the arrow keys to enter six digits for the password.

Input New Password

4. Confirm the new password by re-entering the new password.

5. To activate the Power On Lock function, press

/ to highlight Power On Lock and press /

Return

to select On. Input the password again.

· The digits being input will display as asterisks on-screen. Make a note of your selected password and keep it in a safe place in advance or right after the password is entered so that it is available to you should you ever forget it.
· Once a password has been set and the power on lock is activated, the projector cannot be used unless the correct password is entered every time the projector is started.

If you forget the password
If you enter the wrong password, the password error message will appear, and the Input Password message follows. If you absolutely do not remember the password, you can use the password recall procedure. See Entering the password recall procedure on page 24.
If you enter an incorrect password 5 times in succession, the projector will automatically shut down in a short time.

Password Error Please try again.

Operation 23

Entering the password recall procedure
1. Press and hold OK for 3 seconds. The projector will display a coded number on the screen.
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.

Recall Password
Please write down the recall code, and contact BenQ
Recall Code:
Return

Changing the password
1. Go to the Advanced menu – System > Security Settings > Password. Press OK. The Password page appears.
2. Highlight Change Password and press OK.
3. Enter the old password.
· If the password is correct, another message “Input New Password” appears. · If the password is incorrect, the password error message will appear, and the message
“Input Password” appears for your retry. You can press BACK to cancel the change or try another password. 4. Enter a new password.
5. Confirm the new password by re-entering the new password.

Disabling the password function
1. Go to the Advanced menu – System > Security Settings > Password > Power On Lock and press OK and / to select Off. The message Input Password appears.
2. Enter the current password.
· If the password is correct, the OSD menu will disappear. You will not have to enter the password next time turning on the projector.
· If the password is incorrect, the password error message will appear, and the message Input Current Password appears for your retry. You can press BACK to cancel the change or try another password.
Though the password function is disabled, you need to keep the old password in hand should you ever need to re-activate the password function by entering the old password.

24 Operation

Switching input signal
The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time. When starting up, the projector automatically searches for the available signals. Be sure the Advanced menu – Display > Auto Source Search menu is On if you want the projector to automatically search for the signals. To select the source: 1. Press SOURCE. A source selection bar appears. 2. Press / until your desired signal is selected and press OK.
Once detected, the selected source information will appear at the corner of the screen for seconds. If there is multiple equipment connected to the projector, repeat steps 1-2 to search for another signal.
· The brightness level of the projected image will change accordingly when you switch between different input signals.
· For best display picture results, you should select and use an input signal which outputs at the projector’s native resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting, which may cause some image distortion or loss of picture clarity. See Aspect Ratio on page 34.
Shutting down the projector
1. Press on the projector or on the remote control and a confirmation message will appear prompting you. If you don’t respond in a few seconds, the message will disappear.
2. Press or a second time. The power indicator flashes orange, the projection light source shuts down, and the fans will continue to run for approximately 2 seconds to cool down the projector.
3. Once the cooling process finishes, the power indicator becomes a steady orange and fans stop. Disconnect the power cord from the power outlet.
To protect the light source, the projector will not respond to any commands during the cooling process.
Operation 25

Menu operation

Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using.
The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
Menu System

Basic Menu

Menu (Ref. Page)

Options

Picture Mode (28)

Bright/Living Room/ RPG/HDR-RPG/FPS/HDR-FPS/ Cinema/3D/HDR10/User/HDR-User/HLG

Sound Mode (32)

Cinema/Music/FPS/User

Light Source Mode (43)

Normal ECO Dynamic

H: -30~0~30

3D Keystone (17) V: -30~0~30

R: -30~0~30

Installation

Top Left

4 Point Adjustment Top Right

(16)

Bottom Left

Bottom Right

Game Settings

Picture Mode (28) (Refer to the Picture Mode options.) Details Adjustment Off/Low/High (29)

HDR Brightness (31)

-2/-1/0/1/2

Detected Resolution

Source

Picture Mode

Light Source Mode

Sound Mode

Information (41)

3D Format

Color System

Dynamic Range

Light Source Usage Time

Firmware Version

Service Code

Menu Type (39)

Basic/Advanced

26 Menu operation

Advanced Menu

1. Main menu: Game & Pic.
Structure

Menu

Options

Picture Mode

Mode Settings

Copy Settings From

Rename Picture Mode Details Adjustment Brightness Contrast Sharpness
Gamma Selection

Bright/Living Room/ RPG/HDR-RPG/ FPS/HDR-FPS/ Cinema/3D/HDR10/ User/HDR-User/ HLG Living Room/ RPG/HDR-RPG/ FPS/HDR-FPS/ Cinema/HDR10
Off/Low/High 0­100 0­100 0­15 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ

Native (for Bright picture mode)

Color Temperature Normal/Cool/Warm (for the rest picture modes)

R Gain/

Color Temperature G Gain/

Tuning

B Gain

0­200

Advanced Color Settings

R Offset/ G Offset/ B Offset

0­511

Reset

R/G/B/C/M/Y

Hue/Saturation/Gain

Color Management White Balance (W) R Gain/G Gain/B Gain

Reset

Reset/Cancel

Light Source Mode

Normal/ECO/Dynamic

HDR Brightness

-2/-1/0/1/2

Noise Reduction

0­15

Reset Current Picture Mode

Reset/Cancel

Menu operation 27

Function descriptions

Menu Picture Mode

Descriptions
The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type.
· Bright
Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required.
· Living Room
With well-saturated color, fine-tuned sharpness, and a higher brightness level, this mode is suitable for TV streaming in rooms where there is a small amount of ambient light, e.g. your living room.
· RPG/HDR-RPG
Provides CinematicColor and powerful cinema sound as if in a film-like and role-playing game world. Sound Mode will automatically switch to Cinema.
HDR-RPG is selectable when the projector reads HDR contents.
· FPS/HDR-FPS
Enhances detail viewing experience by revealing all the enemies hidden in the dark shadow, and provides surrounding sound to hear the distant footsteps and gunshot and recognize their directions. Sound Mode will automatically switch to FPS.
HDR-FPS is selectable when the projector reads HDR contents.
· Cinema
This mode is best for watching movies with accurate color and deepest contrast at lower brightness level in rooms with a bit of ambient light, as if in a commercial cinema.
· 3D
Is appropriate for playing 3D images and 3D video clips. This mode is only available when 3D function is enabled and 3D content is detected.
· HDR10
Delivers High Dynamic Range effects with higher contrasts of brightness and colors for HDR Blu-ray movies. Picture Mode will be switched to HDR10 automatically while detecting metadata or EOTF info from HDR contents.
· User/HDR-User
Recalls the settings customized based on the current available picture modes. See Mode Settings on page 29.
· HLG
Delivers High Dynamic Range effects with higher contrasts of brightness and colors. Picture Mode will be switched to HLG automatically while detecting metadata or EOTF info from HLG streaming contents.

28 Menu operation

Mode Settings
Details Adjustment Brightness Contrast Sharpness

There is one user-definable mode if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the User/HDR-User mode) as a starting point and customize the settings.
· Copy Settings From
1. Go to Game & Pic. > Picture Mode, and press OK.
2. Press / to select User/HDR-User, and press OK.
3. Press to highlight Mode Settings, and press OK. The Mode Settings page is displayed.
4. Select Copy Settings From and press OK.
5. Press / to select a picture mode that is closest to your need.
6. Press OK and BACK to return to the Game & Pic. menu.
7. Press to select the sub-menu items you want to change and adjust the values with / . The adjustments define the selected user mode.
· Rename Picture Mode
Select to rename the customized picture mode (User/HDR-User). The new name can be up to 9 characters including English letters (A-Z, a-z), digits (0-9), and space (_).
1. Go to Game & Pic. > Picture Mode, and press OK.
2. Press / to select User/HDR-User, and press OK.
3. Press to highlight Mode Settings, and press OK. The Mode Settings page is displayed.
4. Press to highlight Rename Picture Mode and press OK. The Rename Picture Mode page is displayed.
5. Press OK to activate the keyboard.
6. Press / / / to select a desired characters, and press OK to confirm the selection. Repeat this step until all the characters are being input.
7. Press BACK and to highlight Commit, and press OK.
8. Press BACK to save the change and exit. Adjusts the level of detail clarity. The higher the effect, the more details will be shown but with lower black performance. The higher the value, the brighter the image. Adjust this control so the black areas of the image appear just as black and that detail in the dark areas is visible. The higher the value, the greater the contrast. Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment. The higher the value, the sharper the picture becomes.

Menu operation 29

· Gamma Selection
Gamma refers to the relationship between input source and picture brightness.
· 1.8/2.0/2.1/BenQ: Select these values according to your preference.
· 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
· 2.4/2.5: Best for viewing movies in a dark environment. · 2.6: Best for viewing movies which are mostly composed of dark
scenes.

High Brightness Low Contrast

Low Brightness High Contrast

1.8

2.0 2.1 2.2 2.3 2.4 2.5 2.6

Advanced Color Settings

· Color Temperature Tuning
There are several preset color temperature settings available. The available settings may vary according to the signal type selected.
When Bright is selected for Picture Mode, the color temperature switches to Native, and cannot be changed.
· Native: With the light source’s original color temperature and higher brightness. This setting is suitable for environments where high brightness is required, such as projecting pictures in well lit rooms.
· Normal: Maintains normal colorings for white. · Cool: Makes images appear bluish white. · Warm: Makes images appear reddish white.
You can also set a preferred color temperature by adjusting the following options.
· R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and Blue. · R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green, and Blue.
To return all the settings to the factory default values, highlight Reset, and press OK.

30 Menu operation

Advanced Color Settings (Continued)

· Color Management

The Color Management provides six sets (RGBCMY) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference.

To make adjustments, press the / arrows to highlight an independent color from among Red (R), Green (G), Blue (B), Cyan (C), Magenta (M), Yellow (Y) or White (W). The following menu items are displayed for your choice.

· Hue: Press / to adjust the video hue of the selected primary color.

· Saturation: Press / to adjust the video saturation of the selected primary color.

RED

Yellow

GREEN

· Gain: Press / to adjust the video gain of the selected primary color.
If you select White Balance (W), you can adjust the contrast levels of Red, Green, Blue, Cyan, Magenta, Yellow and White by selecting R Gain, G Gain, and B Gain.

Magenta

Cyan

BLUE

To return all the settings to the factory default values, highlight Reset, and press OK.

Reset Current Picture Mode

Saturation is the amount of that color in a video picture. Lower settings produce less saturated colors; a setting of “0” removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.
· Light Source Mode
Selects a suitable light source power from among the provided modes. See Extending light source life on page 43.
· HDR Brightness
You can manually select a brightness level to display better picture quality. When the value is higher, the image becomes brighter; when the value is lower, the image becomes darker.
· Noise Reduction
Reduces electrical image noise caused by different media players. Returns all of the adjustments you’ve made for the selected Picture Mode (including the preset mode, User and HDR-User) to the factory preset values.
1. Press OK. The confirmation message is displayed.
2. Use / to select Reset and press OK. The current picture mode returns to the factory preset settings.

The following settings will still remain: Picture Mode.

Menu operation 31

2. Main menu: Audio
Structure

Menu
Sound Mode Sound EQ
Audio Output

100Hz 300Hz 1kHz 4kHz 10kHz Reset Sound EQ

Audio Output Format
Mute Volume Reset Audio
Function descriptions

Options
Cinema/Music/FPS/User -10 ­ +10 -10 ­ +10 -10 ­ +10 -10 ­ +10 -10 ­ +10
Internal Speaker Audio Return+ 3.5mm Jack Auto LPCM RAW (Up to 5.1) RAW+ (Object-Based) Off/On 0 ­ 20 Reset/Cancel

Menu Sound Mode Sound EQ Audio Output

Descriptions
This function utilizes treVolo and Bongiovi DPS (Digital Power Station) Technology, which incorporates its patented algorithms with 120 calibration points that optimizes any audio signal in real time to add depth, clarity, definition, presence and enhanced stereo field imaging for more immersive audio experience. The following preset sounds are available: Cinema, Music, FPS, and User.
The User mode allows you to personalize the sound settings. When selecting the User mode, you may make manual adjustments with the Sound EQ function.
Selects desired frequency bands (100 Hz, 300 Hz,1k Hz, 4k Hz, and 10k Hz) to adjust the levels according to your preference. The settings made here define the Sound Mode > User mode.
To return all the levels of the frequency bands to factory settings, highlight Reset Sound EQ and press OK.
Selects the audio output from internal or external speakers.
To enjoy Audio Return+ sound effect, make sure to turn on the eARC/ARC function from your soundbar as well.
Audio Return+ supports multi-audio outputs including 2.0, 5.1, 7.1 and Dolby Atmos to external audio systems like soundbars.

32 Menu operation

Audio Output Format
Mute
Volume Reset Audio

The following audio output formats are provided to achieve the audio performance you desire: LPCM supports 2 channel audio output, RAW (Up to 5.1) supports up to 5.1 channel audio output, and RAW+ (Object-Based) supports Dolby Atmos audio output. The default setting Auto selects a suitable output format for the audio system.
Select On to temporarily turn off the projector’s internal speaker.
To restore the audio, select Off.
Adjusts the volume level of the projector’s internal speaker.
If the Mute function is activated, adjusting Volume will turn off the Mute function.
Returns all of the adjustments you’ve done under the Audio menu to the factory preset values.

Menu operation 33

3. Main menu: Display
Structure

Menu
Aspect Ratio Auto Source Search Source Rename

3D
HDMI Settings
4K Upscaling
Reset Display

3D Mode
3D Sync Invert Signal Format Equalizer EDID HDMI Device Control
Power On Link Power Off Link

Options
Auto/4:3/16:9 Off/On HDMI-1/HDMI-2 Auto/Frame Sequential/ Frame Packing/Top- Bottom/ Side by Side/Off Disable/Invert Auto/Limited/Full HDMI-1/HDMI-2 Auto/1/2/3/4/5 HDMI-1/HDMI-2 Enhanced/Standard
Off/On
Off/From Device Off/From Projector Off/On Reset/Cancel

Function descriptions

Menu
Aspect Ratio
Auto Source Search Source Rename

Descriptions

There are several options to set the image’s aspect ratio depending on your input signal source.

· Auto: Scales an image proportionally to fit the projector’s native resolution in its horizontal or vertical width.

15:9 picture

· 4:3: Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio.

4:3 picture

· 16:9: Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio.

16:9 picture

Allows the projector to automatically search for a signal.

Renames the current input source to your desired name. On the Source Rename page: 1. Press OK to display the on-screen keyboard. 2. Press / / / to select each desired digit/letter, and press OK to
confirm each input. 3. Repeat the step above and when done, press BACK. 4. Press to highlight Commit. 5. Press OK and the source name changes.

34 Menu operation

This projector supports playing three-dimensional (3D) content transferred through your 3D-compatible video devices and contents, such as PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so on. After you have connected the 3D video devices to the projector, wear a pair of 3D glasses and make sure the power is on to view 3D contents.

When watching 3D contents:

· The image may seem misplaced; however, this is not a product malfunction.

· Take appropriate breaks when watching 3D contents.

· Stop watching 3D contents if you feel fatigue or discomfort.

· Keep a distance from the screen of about three times the effective height of the screen.

· Children and people with a history of oversensitivity to light, heart problems, or any other existing medical conditions should be refrained from watching 3D contents.

· The image may seem reddish, greenish, or bluish without wearing

3D

3D glasses. However, you will not notice any color bias when watching 3D contents with 3D glasses.

· The 4K source will not be displayed.

· 3D Mode

The projector can automatically enable 3D mode via the contents when the source type is HDMI and supports 1.4a. If you want the projector to automatically choose an appropriate 3D format when detecting 3D contents, select Auto. If the projector cannot recognize the 3D format, choose a 3D mode from among Frame Sequential, Frame Packing, Top-Bottom and Side by Side.

When 3D Mode is enabled:

· The brightness level of the projected image decreases.

· The Picture Mode cannot be adjusted.

· The 3D Keystone can only be adjusted within limited degrees.

· 3D Sync Invert

When your 3D image is distorted, enable this function to switch between the image for the left eye and the right eye for more comfortable 3D viewing experience.

Menu operation 35

HDMI Settings
4K Upscaling Reset Display

· Signal Format
Selects a suitable RGB color range to correct the color accuracy.
· Auto: Automatically selects a suitable color range for the incoming HDMI signal.
· Limited: Utilizes the Limited range RGB 16-235. · Full: Utilizes the Full range RGB 0-255.
· Equalizer
Sets a suitable value to maintain the HDMI picture quality in long distance data transmission.
· EDID
Switches between Enhanced for HDMI 2.0 EDID and Standard for HDMI 1.4 EDID. Selecting Standard which supports up to 1080p 60Hz may solve abnormal display issues with some old players.
· HDMI Device Control
When you enable this function and connect an HDMI CEC-compatible device (e.g. QS02, a soundbar) to your projector, the projector remote control can control the device’s menu or volume during the projector power-on state.
· Power On Link/Power Off Link
When you connect an HDMI CEC-compatible device to your projector with an HDMI cable, you can set the behavior of powering on/off between the device and the projector.

Power On Link > From Device
Power Off Link > From Projector

When the connected device is turned on, the projector will be activated, too.
When the projector is turned off, the connected device will be shut down, too.

Enables or disables “XPR always ON” which upscales all input timings to 4K resolution.
Returns all the settings on the Display main menu to the factory default values.

36 Menu operation

4. Main menu: Installation
Structure

Menu
Projector Position
3D Keystone
4 Point Adjustment
Test Pattern High Altitude Mode Baud Rate
Function descriptions

Options
Auto/Front/Front Ceiling/Rear/Rear Ceiling H: -30 ­ +30 V: -30 ­ +30 R: -30 ­ +30 Top Left Top Right Bottom Left Bottom Right On/Off On/Off 9600/14400/19200/38400/57600/ 115200

Menu Projector Position
3D Keystone
4 Point Adjustment

Descriptions
The projector can be installed on a ceiling or behind a screen, or with one or more mirrors. See Choosing a location on page 12 for details. See Correcting keystone on page 17 for details. This image adjustment might impact latency. We suggest setting the 3D Keystone values to 0 to enjoy low latency gaming.
See Adjusting image corners on page 16 for details.

Test Pattern

Adjusts the image size and focus and check that the projected image is free from distortion.

Menu operation 37

High Altitude Mode

We recommend you use the High Altitude Mode when your environment is between 1501 m­3000 m above sea level, and ambient temperature is between 0°C­30°C.
Operation under “High Altitude Mode” may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance.
If you use this projector under other extreme conditions excluding the above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should switch to High Altitude mode to solve these symptoms. However, this is not to state that this projector can operate under any and all harsh or extreme conditions.

Baud Rate

Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the mode on under such a condition.
Selects a baud rate that is identical with your computer’s so that you can connect the projector using a suitable RS-232 cable. This function is intended for qualified service personnel.

38 Menu operation

5. Main menu: System
Structure
Menu

Options

Language

Menu Settings

Menu Type Menu Display Time
Menu Position

Light Source Usage Time

Normal Mode

Light Source Information

ECO Mode Dynamic Mode

Equivalent Light Hours

Refer to UM for detailed formula

Reminder Message

LED Indicator

Operation Settings Power On/Off Settings

Direct Power On Auto Power Off

Security Settings
Factory Default Reset System

Panel Key Lock Off/On Change Password Power On Lock

Basic/Advanced 5 sec/10 sec/20 sec/30 sec/Always Center/Top-Left/Top-Right/ Bottom-Right/Bottom-Left
Off/On Off/On Off/On Disable/3 min/10 min/15 min/ 20 min/25 min/30 min Yes/No
Reset/Cancel Reset/Cancel

Function descriptions

Menu Language
Menu Settings

Descriptions Sets the language for the On-Screen Display (OSD) menus. · Menu Type Sets the OSD menu type according to your needs. · Menu Display Time Sets the length of time the OSD will remain active after your last key press. · Menu Position Sets the On-Screen Display (OSD) menu position.

Menu operation 39

This menu page displays the following information:

· Light Source Usage Time

Light Source Information

· Light hours used under Normal Mode, ECO Mode, Dynamic Mode. · Equivalent Light Hours

For details about how to calculate the hours, see Getting to know the light hour on page 43.

· Reminder Message

Sets the reminder messages on or off.

· LED Indicator

Operation Settings

You can turn off the LED warning lights. This is to avoid any light disturbance when viewing images in a dark room.
· Power On/Off Settings

· Direct Power On: Allows the projector to turn on automatically once the power is fed through the power cord.

· Auto Power Off: Allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life.

· Panel Key Lock

With the control keys on the projector and remote control locked, you can prevent your projector settings from being changed accidentally (by children, for example). When the Panel Key Lock is on, no control keys on
the projector will operate except POWER.

To release panel key lock, press and hold (the right key) on the projector Security Settings or remote control for 3 seconds.

If you turn off the projector without disabling panel key lock, the projector will still be in locked status the next time it is turned on.
· Change Password/Power On Lock
See Utilizing the password function on page 23. Returns all settings to the factory preset values.

Factory Default Reset System

The following settings will still remain: Projector Position, 3D Keystone, 4 Point Adjustment, High Altitude Mode, Baud Rate, Light Source Information, Security Settings.
Returns all the settings on the System main menu to the factory default values.

The following settings will still remain: Light Source Information, Security Settings.

40 Menu operation

6. Main menu: Information

Structure

Menu
Detected Resolution Source Picture Mode Light Source Mode Sound Mode 3D Format Color System Dynamic Range Light Source Usage Time Firmware Version Service Code
Function descriptions

Menu
Detected Resolution Source Picture Mode Light Source Mode Sound Mode

Descriptions
Shows the timing of the input signal. Shows the current signal source. Shows the selected mode on the Game & Pic. menu. Shows the used light source mode. Shows the selected sound mode. Displays the current 3D mode.

3D Format

Color System Dynamic Range Light Source Usage Time Firmware Version Service Code

3D Format is only available when 3D is enabled.
Shows the input system format. Shows the dynamic range of the input source. Shows the number of hours the light has been used. Shows the firmware version of your projector. Shows the projector’s serial number.

Menu operation 41

Maintenance
Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. · Use a canister of compressed air to remove dust. · If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and
gently wipe the lens surface. · Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent,
such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with rubber or vinyl materials may result in damage to the projector surface and cabinet material.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as described in Shutting down the projector on page 25 and unplug the power cord. · To remove dirt or dust, wipe the case with a soft, lint-free cloth. · To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent.
Then wipe the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below: · Make sure the temperature and humidity of the storage area are within the recommended
range for the projector. Please refer to Specifications on page 46 or consult your dealer about the range. · Retract the adjuster feet. · Remove the battery from the remote control. · Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
42 Maintenance

Light source information

Getting to know the light hour
When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. The method of calculating the equivalent light hour is as follows:
1. Light Usage Time = (x+y+z) hours, if Time used in Normal Mode = x hours Time used in ECO Mode = y hours Time used in Dynamic Mode = z hours
2. Equivalent Light Hour = hours

=

A—-‘ X

A—-‘ Y

y

A—-‘ Z

z,

if

X= light source life spec of Normal Mode Y= light source life spec of ECO Mode Z= light source life spec of Dynamic Mode
A’ is the longest light life spec among X, Y, Z.
For time used in each light source mode shown on OSD menu: · Time used is accumulated and rounded down to an integer in hours.
· When time used is less than 1 hour, it shows 0 hours.

When you calculate Equivalent Light Hours manually, it will probably have deviation from the value shown on OSD menu since projector system calculates time used for each light source mode in “Minutes” then rounds down to an integer in hours shown in OSD.

To obtain the light source hour information: Go to the Advanced menu – System

Light Source Information and press OK. The Light Source Usage Time information is displayed. You can also get the light source hour information on the Information menu.
Extending light source life
· Setting the Light Source Mode Go to the Advanced menu – Game & Pic. > Advanced Color Settings > Light Source Mode and select a suitable light source power from among the provided modes.
Setting the projector in ECO Mode, or Dynamic Mode mode extends light source life.

Light mode
Normal Mode ECO Mode
Dynamic Mode

Description
Provides full light source brightness. Lowers brightness to extend the light source life and decreases the fan noise. Adjusts the light source power automatically depending on the content brightness level while optimizing display quality

Some of the above light mode(s) may not be available under certain circumstances.

Maintenance 43

· Setting Auto Power Off
This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life.

To set Auto Power Off, go to the Advanced menu – System > Operation Settings > Power On/Off Settings > Auto Power Off, and press OK, / to set a period of time.

Indicators

Light

Status & Description

Power events Stand-by mode
Powering up
Normal operation
Normal power-down cooling
Downloading
Color wheel start/spin fail
Phosphor wheel start/spin fail Burn-in events Burn-in on
Burn-in off Light events Light life exhausted
Light error in normal operation Thermal events
Fan 1 error (the actual fan speed is outside the desired speed) Fan 2 error (the actual fan speed is outside the desired speed) Fan 3 error (the actual fan speed is outside the desired speed) Temperature 1 error (over limited temperature)

: Orange On : Off
: Orange Flashing

: Green On : Green Flashing

: Red On : Red Flashing

44 Maintenance

Troubleshooting

The projector does not turn on.

Cause
There is no power from the power cord.
Attempting to turn the projector on again during the cooling process.
No picture

Remedy
Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on.
Wait until the cooling down process has completed.

Cause
The video source is not turned on or connected correctly. The projector is not correctly connected to the input signal device. The input signal has not been correctly selected.
Blurred image

Remedy Turn the video source on and check that the signal cable is connected correctly. Check the connection.
Select the correct input signal with the SOURCE key.

Cause
The projection lens is not correctly focused. The projector and the screen are not aligned properly. The lens cover is still closed.

Remedy
Adjust the focus of the lens using the focus ring. Adjust the projection angle and direction as well as the height of the projector if necessary. Open the lens cover.

Abnormal image

Cause The image is abnormal.
Remote control does not work.

Remedy
· Ensure the video source cable is connected properly, and that the video source is turned on.
· Ensure that the air intake or exhaust is not blocked.

Cause The batteries are out of power. There is an obstacle between the remote control and the projector. You are too far away from the projector.
The password is incorrect.

Remedy Replace both of the batteries with new ones. Remove the obstacle. Stand within 8 meters (26 feet) of the projector.

Cause You do not remember the password.

Remedy
See Entering the password recall procedure on page 24.

Troubleshooting 45

Specifications
Projector specifications

All specifications are subject to change without notice.

Optical
Resolution 3840 x 2160
Display system 1-CHIP DMD
Throw ratio 1.15 ~ 1.5
Light source Laser & LED
Electrical
Power supply AC100­240V, 3.6 A, 50­60 Hz (Automatic)
Power consumption 275 W (Max); < 0.5 W (Standby)
Mechanical
Weight 3.0 Kg + 100 g (6.61 lbs + 0.22 lbs)
Input terminals
Digital HDMI 1/HDMI 2 (2.0b, HDCP 2.2) x 2
Output terminals
Speaker 5 watt x1
Audio signal output PC audio jack x 1
Control
USB USB-A 2.0 x 1 (Power supply 5V /1.5 A, Firmware upgrade)
RS-232 serial control 9 pin x 1
IR receiver x 2

Environmental Requirements
Operating temperature 0°C­40°C at sea level
Operating relative humidity 10%­90% RH (without condensation)
Operating altitude 0­1500 m at 0°C­35°C 1501­3000 m at 0°C­30°C (with High Altitude Mode on)
Storage temperature -20°C­60°C at sea level
Storage humidity 10%­90% RH (without condensation)
Storage altitude 30°C@ 0~12,200m above sea level
Transporting
Original packing or equivalent is recommended.
Repairing
Please visit below website and choose your country to find your service contact window. http://www.benq.com/welcome

46 Specifications

Dimensions
304.2 mm (W) x 232.5 mm (D) x 112.4 mm (H)
304.2 112.4
232.5 Unit: mm
Specifications 47

Timing chart
Supported timing for HDMI (HDCP) input
· PC timings

Resolution

Mode

Refresh rate H-frequency

(Hz)

(kHz)

640 x 480
720 x 400
800 x 600
1024 x 768
1152 x 864 1024 x 576 1024 x 600 1280 x 720 1280 x 768
1280 x 800
1280 x 1024
1280 x 960 1360 x 768 1440 x 900 1400 x 1050 1600 x 1200 1680 x 1050
640 x 480@67Hz
832 x 624@75Hz

VGA_60 VGA_72 VGA_75 VGA_85 720 x 400_70 SVGA_60 SVGA_72 SVGA_75 SVGA_85 SVGA_120 (Reduce Blanking) XGA_60 XGA_70 XGA_75 XGA_85 XGA_120 (Reduce Blanking) 1152 x 864_75 BenQ Notebook Timing BenQ Notebook Timing 1280 x 720_60 1280 x 768_60 WXGA_60 WXGA_75 WXGA_85 WXGA_120 (Reduce Blanking) SXGA_60 SXGA_75 SXGA_85 1280 x 960_60 1280 x 960_85 1360 x 768_60 WXGA+_60 SXGA+_60 UXGA 1680 x 1050_60
MAC13
MAC16

59.940 72.809 75.000 85.008 70.087 60.317 72.188 75.000 85.061
119.854
60.004 70.069 75.029 84.997
119.989
75.00
60.00
64.995
60 59.870 59.810 74.934 84.880
119.909
60.020 75.025 85.024 60.000 85.002 60.015 59.887 59.978 60.000 59.954
66.667
74.546

31.469 37.861 37.500 43.269 31.469 37.879 48.077 46.875 53.674
77.425
48.363 56.476 60.023 68.667
97.551
67.500
35.820
41.467
45.000 47.776 49.702 62.795 71.554
101.563
63.981 79.976 91.146 60.000 85.938 47.712 55.935 65.317 75.000 65.290
35.000
49.722

Clock (MHz)
25.175 31.500 31.500 36.000 28.3221 40.000 50.000 49.500 56.250
83.000
65.000 75.000 78.750 94.500
115.500
108.000
46.996
51.419
74.250 79.5
83.500 106.500 122.500
146.25
108.000 135.000 157.500
108 148.500 85.500 106.500 121.750 162.000 146.250
30.240
57.280

Supported 3D format

Frame Sequential

Top-Bottom Side by Side

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

v

48 Specifications

1024 x 768@75Hz

MAC19

75.020

60.241

80.000

1152 x 870@75Hz

MAC21

75.06

68.68

100.00

1920 x

1920 x 1080_60

1080@60Hz

(CEA-861)

60

67.5

148.5

v

1920 x 1200@60Hz

1920 x 1200_60 (Reduce Blanking)

59.95

74.038

154

v

1920 x 1080@120Hz

1920 x 1080_120

120.000

135.000

297

v

1920 x

1920 x 1200@120Hz

1200_120 (Reduce

119.909

152.404

317.00

v

Blanking)

· : Supports auto-detecting and manually setting 3D format.
· V: Supports manually setting 3D format.
· The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen.

· Video timings

Timing
480i 480p 576i 576p 720/50p 720/60p 1080/24P 1080/25P 1080/30P 1080/50i 1080/60i 1080/50P 1080/60P 1080/120P 1080/240P 2160/24P 2160/25P 2160/30P 2160/50P 2160/60P

Resolution
720 (1440) x 480 720 x 480
720 (1440) x 576 720 x 576 1280 x 720 1280 x 720
1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 3840 x 2160 3840 x 2160 3840 x 2160 3840 x 2160 3840 x 2160

Horizontal frequency
(KHz)
15.73 31.47 15.63 31.25 37.5 45.00
27 28.13 33.75 28.13 33.75 56.25 67.5 135 135
54 56.25 67.5 112.5 135

Vertical frequency
(Hz)
59.94 59.94
50 50 50 60 24 25 30 50 60 50 60 120 240 24 25 30 50 60

Dot Clock Frequency
(MHz)
27 27 27 27 74.25 74.25 74.25 74.25 74.25 74.25 74.25 148.5 148.5 297 594 297 297 297 594 594

Supported 3D format

Frame Sequenti
al

Frame Packing

Top-Bot tom

Side by Side

v

v

v

v

· : Supports auto-detecting and manually setting 3D format.
· V: Supports manually setting 3D format.
· The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen.

Specifications 49

· Supported detail timings for sampling and color depth

Display format (refresh rate) 4K/60p (60 Hz) 4K/50p (50 Hz) 4K/30p (30 Hz) 4K/24p (24 Hz)
1080P/60p (60 Hz) 1080P/50p (50 Hz) 1080P/30p (30 Hz) 1080P/24p (24 Hz)

Chroma subsampling 4:4:4 4:2:2 4:2:0 4:4:4 4:2:2 4:2:0 4:4:4 4:2:2 4:2:0 4:4:4 4:2:2 4:2:0 4:4:4 4:2:2 4:2:0 4:4:4 4:2:2 4:2:0 4:4:4 4:2:2 4:2:0 4:4:4 4:2:2 4:2:0

8 Bit v v v v v v v v
v v
v v
v v
v v
v v

10 Bit
v v
v v v v
v v
v v
v v
v v
v v

12 Bit
v
v v v
v v
v v
v v
v v
v v

50 Specifications

RS232 command

RS232 pin assignment

No.

Serial

No.

1

NC

6

2

RX

7

3

TX

8

4

NC

9

5

GND

Serial NC RTSZ CTSZ NC

Function Power Source Selection Audio Control
Picture Mode
Picture Setting

Type Write Write Read Write Write Read Write Write Read Write Write Write Read Write Write Write Write Write Write Write Write Write Write Write Write Write Read Read Write Write Write Read Write Write Write Read Write Write Write

Operation Power On Power Off Power Status HDMI (MHL) HDMI 2(MHL2) Current source Mute On Mute Off Mute Status Volume + Volume Volume level for customer Volume Status Bright Living Room Cinema (Rec.709) User1 3D HDR HLG RPG HDR-RPG FPS HDR-FPS HDR-User Rename Picture Mode Picture Mode Rename Picture Mode Contrast + Contrast Set Contrast value Contrast value Brightness + Brightness Set Brightness value Brightness value Sharpness + Sharpness Set Sharpness value

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ASCII pow=on# pow=off# pow=?# sour=hdmi#