Yealink SIP-T57W Prime Business Phone User Guide

: June 11, 2024
: Yealink

Table of Contents

Yealink SIP-T57W Prime Business Phone
Yealink SIP-T57W BG Admin Guide
Adding Yealink SIP-T57W to the BG Admin
Logging into CommPortal BG Admin
Building a new phone profile for users
Programming Soft Keys
Setting up Paging Groups
Customizing Features
Adding Yealink SIP-T57W to the BG Admin
Logging into CommPortal BG Admin
Using CommPortal BG Admin
Programmable keys – Line key
KEY CAPABILITIES
Features
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Yealink SIP-T57W Prime Business Phone

Yealink SIP-T57W BG Admin Guide

The Yealink SIP-T57W is a business phone with advanced features and capabilities. This guide provides instructions on how to access and use the Business Group (BG) Admin interface for managing phone profiles, programming soft keys, setting up paging groups, customizing features, and more.

Adding Yealink SIP-T57W to the BG Admin

To add Yealink SIP-T57W to the BG Admin, ensure that JavaScript is enabled and follow the instructions for your operating system:

Microsoft Windows Vista
Microsoft Windows 7
Microsoft Windows 8
Microsoft Windows 10
Mac OS X 10.6 Snow Leopard and later

Logging into CommPortal BG Admin

Once added to the BG Admin, log into CommPortal using your administrative phone number and password. If logging in for the first time, change your password when prompted.

Building a new phone profile for users

Select a department if the phone model to be added is specific to one location. If the profile is to be used for the entire business, leave blank. Click on “manage your phone profile” and select “Create a new profile” at the bottom of the page. Then select Yealink SIP-T57W and click “OK”.

Programming Soft Keys

To program soft keys, click on “edit” in the phone profile and select “programing soft keys”. Choose from options 1 through 29 and enter a label for the key. If your phone has a display, this label will be shown on the phone display. Click “OK” to finish programming.

Setting up Paging Groups

To set up paging groups, add the IP address and select up to 10 groups. If the IP address is entered, pages will be received.

Customizing Features

Customize features such as General, Dial Plan, VoiceMail, Call Waiting, Call Log, Transfer, Screensaver, Directory, Handset, and more. Hover over each feature for help and access the Dial Plan option to change the Digitmap if needed.

Contact Us
For further assistance with the Yealink SIP-T57W, contact us at 888-389-2899 or email customerservice@airespring.com.

Adding Yealink SIP-T57W to the BG Admin

Accessing the CommPortal BG Admin interface
To configure BG lines, and to manage their BG’s lines and services, a BG Administrator should log in to the CommPortal BG Admin interface using a separate login page to regular users. For example, a BG Administrator might log in at https://commportal.airespring.com/bg . The BG Administrator login page sends the BG Administrator to the BG Administrator section of the default web UI. CommPortal is supported on the latest versions of all major browsers and operating systems.
This includes:
Microsoft Internet Explorer version 11
Edge
Firefox version 3 or later
Google Chrome (Windows only)
Safari version 5 or later (Mac OS X only)

It is supported on the following operating systems:

Microsoft Windows Vista
Microsoft Windows 7
Microsoft Windows 8
Microsoft Windows 10
Mac OS X 10.6
Snow Leopard and later, although some features are only supported by later versions JavaScript must be enabled.

Logging into CommPortal BG Admin

The following shows a sample CommPortal login page.

To log into CommPortal, follow these steps:

Enter a phone number with administrative access.
Enter the password.
Click on Login.
If this is the first time you have logged in, you will be prompted to change your password.

Using CommPortal BG Admin

Once you are logged into CommPortal you will see the Business Group Administrator’s homepage.

Click on Phones section at the left-hand side – you can view different departments in case customer have multisite locations.

Building a new phone profile for users
Select a department if the phone model to be added is specific to one location. If the profile is to be used for the entire business, leave blank. Click on manage your phone profile

On the next screen select Create a new profile at the bottom of the page
Then select Yealink SIP-T57W
The profile has been created on the BG Admin

Programmable keys – Line key

The Line Keys capabilities
Click on edit and this will display the programing soft keys option

Keys 1 through 29 will list the following options: The possible options are as follows:

None – this is used when a key is not assigned a function.
Line – It configures the LineKey and the soft action you’d like.
Directed Pickup – this configures the key as a speed dial to pick up calls ringing on a particular line.
- Enter the number of the extension you want to pick up calls for in the box provided.
Directory – this configures the key to provide you with the phone’s list of contacts. Note: Aastra phones only.
Do Not Disturb – configures the key as a Do Not Disturb.
Enhanced Call Park – configures a key to park to and monitor a specific orbit
Enhanced Monitor Extension – allow you to monitor another user’s phone activity
Group Pickup – this configures the key as a speed dial for the Group Pickup service
Hold
Intercom/PTT – this configures the key to launch a paging call
Last Caller ID Erasure – this configures the key as a speed dial to call the access code which clears the network list of your recent calls.
Paging List – display and access the subscribed paging groups
Park Call –Park the call into a system generated park orbit, upon transfer the system will echo the selected park orbit the call is placed into.
Retrieved Parked Call – Retrieve a parked call from a specified orbit. Change access code to *54
Speed Dial – this configures the key as a speed dial.
- Enter the number you want this Speed Dial to call in the box provided.
Transfer – this configures the key to transfer a call.
VoiceMail – this configures a key to access voice mail
Log out – used for Hotdesking/Hoteling. Login via CommPortal credentials.
Custom Key – assigned by Service Provider for special functions that are not currently available in the profile.
Freely Retrieve Parked Call retrieve a parked call, set the retrieve code to *54 and match the Orbit Number Length field to match the orbit length in use

Whichever option you chose for your key you may enter a label for the key. If your phone has a display next to the key, you configured this label will be shown on the phone display. Once you have finished configuring your key click on OK. The picture of the phone will be updated with the label you gave your new key assignment after the next reboot or nightly configuration pull.

Paging groups
You can make and listen up to 10 paging groups by adding the IP address.
If you enter the IP address, you will receive the pages.

These pictures are out of place, this section should talk about Paging Groups setup?

KEY CAPABILITIES

If the BG admin would like to disable – it reduces the list of the pull downs

Features

In this section you will be able to customize:
General, Dial Plan, VoiceMail, Call Waiting, Call Log, Transfer, Screensaver, Directory, Handset etc.
You can hover into each feature, there is a help section so you can identify if you need it or not.
If the Digitmap needs to be change you can do it by accessing the Dial Plan option.

Preferences
In this section you will be able to customize:

General Settings – in here you may enable the page tip (?), set a maximum number of calls per line key, enable, and disable transfer call using a line key, conference key using soft keys.
Time and Date – in here you’ll be able to set time format (24 or 12 hours), date format, and much more.
Call Display – in here you may enable avatar to display on your phone, call party information and display method.
Display – it configures the intensity of the LCD screen when phone is active, inactive, it also configures the backlight time, background and expansion image, LCD Screen contrast.
Power LED – it enables and disable the power led flash for missed calls, talk/dial power that will turned on when IP phone is busy, ring power light flash, voice/ text mail power light flash, hold/held power light on.
Ring Tone – it configures ring type, system ringtone resources. Note: ring settings may be overridden if the incoming call includes an alert-info to indicate long distance, local, or intra-business calls.
Headset – it activates and deactivates the headset key prior a call. Enable and disable dual headset jack. Configuring the headset key, ring device for headset. Dual headset setting will establish two wayaudio to the RJ9 connected headset and will put the USB connected headset in a listen only mode.
Voice – it enables or disables the AEC (Acoustic Echo Canceller) feature.
Input Methods – it specifies the default input method when searching, editing for contact whether is alpha, numeric, caps and /or lower case. Configure the access URL of the input method and delete uploaded input method files.

Networks
In this section you will be able to customize:

PC Port – it enables or disable the PC (LAN) port.
Vlan – it enables or disable VLAN for the phone Port and PC. Configure VLAN ID and Priority for the
Port and PC.It enables or disables DHCP VLAN discovery feature on the IP phone. It configures the
DHCP option from which the IP phone will obtain the VLAN settings. Or can be set to the desired
VLAN if not provided by the DHCP server or LLDP-MED.
Port Link – it configures the transmission method and speed of the Internet for the PC port.
QoS – it configures the DSCP for voice and SIP packets.

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