Vorago BP-402 Backpack Laptops User Guide

: June 11, 2024
: Vorago

Table of Contents

Limited product warranty
How to obtain warranty support
Documents / Resources
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

BP-402 Backpack Laptops
User Guide

Limited product warranty

Vorago equipment and / or accessories are covered by a limited warranty for the time indicated in the annexed validity table, counting from the date of acquisition, against any manufacturing and operation defect, provided they have been used under normal conditions of use during the warranty period and for which it was manufactured. Vorago guarantees the buyer the absence of anomalies regarding the materials.

PC, tablets, cell phones, audio, keyboards, mouse, networks and accessories| 12 Months
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LCD Monitor

Except in panel (screen display) for which it will only be 12 months.| 36 Months*
Computer equipment 3 years including Nanobay 3.
Except computer equipment where the processor is integrated on the motherboard it will only be 12 months.| 36 Months*

Important warranty policy: Please read and complete this warranty policy and seal it in the store when purchasing the product.

Product: Backpack|
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Model: BP-402| Dealer stamp
Brand: Vorago
Serial number:
Invoice number:
Delivery date:

Responsibilities
The total responsibility of Vorago will be to repair or replace the product, including labor and parts, at no cost to the buyer when it is returned to the point of sale, presenting this warranty policy properly completed and stamped by the establishment where it was purchased. The product or copy of the receipt or receipt or invoice, in which data of the product the date of purchase is speciﬁed, to verify the times within the guarantee. Vorago may use new parts, restored or used in good condition to repair or replace any product, at no additional cost to the consumer. In the case of equipment and / or accessories that can not be repaired, the change will be generated by a similar product or with superior characteristics. This warranty covers the transportation expenses of the product derived from its fulﬁllment; which will be directly attributable to the supplier of the product. In all replacement products, the original warranty period will be renewed. Vorago is governed by international standards for the manufacture of products.

How to obtain warranty support

Warranty claims are processed through the point of sale, during the ﬁrst 15 days after the purchase, as long as they meet the requirements. Warranty claims that can not be processed through the point of sale and any concerns related to the product purchased should be sent with the prepaid guide by Vorago to the address of the Vorago headquarters in Francisco Villa No. 3, Col. San Agustín, CP 45645, Tlajomulco de Zúñiga, Jalisco, Mexico.
Except in situations of force majeure or fortuitous event, the repair time in no case will be greater than 30 calendar days from the date of receive of the equipment in Vorago.
Exclusions
This warranty is not valid in the following cases:
a) When the product has been used in conditions other than normal.
b) When the product has not been operated in accordance with the instructions of use.
c) When the product has been altered or repaired by unauthorized persons by Vorago.
Vorago does not offer any other express warranty for this product.
To make the warranty valid, as well as the acquisition of parts, components, consumables and accessories
To validate a guarantee, the following information must be sent to the email: garantias@voragolive.com

Model and color
Product failure
Ticket or purchase invoice (digitized)
Your address with CP, telephone and full Name.

Available in the establishment where the product was purchased and / or in our central offices:
Returns
In the case of product return, it will only be the place of purchase by the end customer. Subject to the return policies established by the same seller.

Vorago, S.A. de CV.
Francisco Villa No. 3
Col. San Agustin, C.P. 45645
Tlajomulco de Zuniga,
Jalisco, México.
Tel. (33) 3044 6666| Importadora Global Rida S.A. de CV.
Matilde Marquez No. 68
Colonia Pendn de los Banos C.P. 15520
Alcaldia Venustiano Carranza, CDMX
RFC: IGR1510164C2
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www.voragolive.com
Queremos escucharte
(33) 3044 6666
Call us + 52 (33) 3044 6666