CableCreation USB C to HDMI Cable Instructions
- June 11, 2024
- CableCreation
Table of Contents
Cable Creation USB C to HDMI Cable
Troubleshooting’s
USB C to HDMI Cable
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My HDMI monitor could not work. You can check the following steps to make it.
2.1 Confirm your laptops or smart phones support Type-C DP alt mode function.
Here is a list about the Type-C hosts supporting Type-C DP alt mode for your reference.
https://en.wikipedia.org/wiki/USB-C#Video_output (This link was just for your reference, it may be changed by Wikipedia or other unknown reasons. Dec 4, 2019)
2.2 Set the correct input source.
Most HDMI monitors or TVs have different input ports, you should choose the correct input source. For example, your TV has three HDMI ports 1, 2, 3, when you connected HDMI 1, you should choose HDMI 1 as the input source with the remote control. When you were connecting your projector, please be more patient, since projector’s respond speed is lower than monitor, you can also use a HDMI monitor to make a comparison test.
2.3 Make the connection stable, secure, and tighten.
You had better not move your laptop or phone when the HDMI monitor has worked. If you had to move your laptop and phone, and your HDMI monitor did not work then, just feel free to disconnect the adapter, and relog it and have a try, then keep the connection stable.
2.4 Set the correct resolution settings.
Our cable supports 4K@30Hz, but if it didn’t work, you can reduce your external monitor or TV’s resolution to 1080P or lower resolution to check if it works or not. -
It does not work for Nintendo Switch.
Yes, our USB-C to HDMI Cable is NOT compatible with Nintendo Switch. -
How to extend or mirror?
Windows 10 laptop
Press “Windows” key +”P” key on your keyboard, you would see different options as follows. You can choose the function you like.
You can also click Start icon on the left-bottom → Settings → System → Display , then if the adapter can work, you would see different Options about Extend or Duplicate function. Notes: If your Windows 10 laptop could not detect your external monitor, just feel free to visit your laptop’s official website, try to update BIOS, graphics, Thunderbolt 3 driver, if you also could not make it, just contact [email protected]
Smart Phones
Some phones like Samsung S10, Samsung S8, LG G5, because of the limitation of Samsung’s own issues and the adapter/adapter cable, you can just use the mirror function. However for some other phones like Huawei Mate 10, Huawei P20, you can use mirror or extend function.
MacBook, iMac series, iPad Pro with Type-C port
For macOS laptop like 12-inch MacBook, 13-inch MacBook Air with Thunderbolt 3 port, 13-inch & 15-inch & 16-inch MacBook Pro, iMac, iMac Pro, Mac Mini You can go to Apple icon System Preferences Displays–Arrangement mirror displays. This is the way how to mirror your Display. If you did not choose mirror Displays, your HDMI monitor would just be as another monitor of your Mac. The following screenshot was about Mirror Displays options.
For iPad 11-inch & 12.9-inch
You can hook this adapter and your HDMI monitor.
Your HDMI monitor would mirror your iPad Pro.
Chrome OS
You can refer the following links about how to set.
https://support.google.com/pixelbook/answer/9134069?hl=en https://support.google.com/chromebook/answer/1060909?hl=en -
Sound issues
macOS
You can go to Apple icon System PreferencesSoundOutput, choose your TV as the sound output. Or you can choose your built-in speaker as the sound output per your requirements.
SONY TV
Launchpad Other Audio MIDI Setup Display Port Output please choose 2 ch 16-bit Integer, then your TV would have sound.
Windows 10 laptop
You can right-click the audio icon on the right-bottom Open Sound Settings Sound Output Choose your corresponding TV as the sound output. (Windows 10 Pro 1903 just for your reference)
iPad Pro with USB-C port
When you were watching online video, sound would pass through from your iPad Pro to your TV automatically. -
My cellphone could not charging over the cable.
Yes, the USB-C to HDMI cable is only intended to mirror or extend your laptop or cellphone screen, it does NOT support charging function. -
My PC or Mac could not work when I closed the lid.
Note that when you closed the lid of your Windows 10 laptop, your laptop would go to sleep, then your TV or monitor would not show anything.
For macOS laptop, if you want to close your lid, and also want your external monitor work, please hook your wall charger of your laptop. More details refer the following link. https://support.apple.com/en-us/HT201834
Any additional questions, contact
[email protected]
Cable Creation Support Team