Pix-Star ART0456 10 inch WiFi Digital Picture Frame User Guide

October 30, 2023
Pix-Star

Pix-Star

Pix-Star ART0456 10-inch WiFi Digital Picture Frame

Pix-Star-ART0456-10-inch-WiFi-Digital-Picture-Frame-
Imgg

Hi There!

Welcome to your new Pix-Star® Wi-Fi Photo Frame. Thank you very much for your trust in our product and service.

This Digital Photo Frame is a totally new generation of products with wireless capabilities and innovative features that we believe you will enjoy immensely.

This frame will allow you to share all of your photographic moments with friends and family in just a few seconds wherever and whenever. It also includes the traditional features of a Digital Photo Frame by displaying pictures and other media files from USB memory sticks and compatible memory cards.

If you run into any issues during setup or have questions or comments, do not hesitate to reach out by contacting us through our website www.pix- star.com

Notice
This user guide has been simplified to review the basic features of this frame. However, due to constant improvements made to our products, there may be features in your frame not listed here. We recommend that you check our website at www.pix-star.com to find regularly updated information.

REGISTRATION
To register your Pix-Star frame go to www.pix-star.com and click on “register my new frame,” you will be able to instantly send/receive pictures to/from your friends and family!

Recommended Use and Safety Warnings

Do not install your Digital Picture Frame near water (minimum 1.50 m away from a water source) or in a humid environment, for example, the bathroom, laundry room, or kitchen.

Warning
This is an electronic product, if the front or back cover of the frame is removed or exposed to rain, water, or moisture there is a risk of electrical shock or fire. Do not remove the cover or back of the frame. Do not expose the device to rain, water, or moisture.

  • This product has been designed to work indoors and should not be used outside. Avoid using the product in a dusty environment.
  • This product only works in temperatures between 10°C and 35°C or 50°F and 95°F.
  • Only use this product with the power adapter that was provided. Using any other adapter will void your warranty.
  • Do not place this product on an unstable desk or table. Never place heavy or sharp objects on the LCD panel of the device.
  • This product is not recommended for use by children.
  • Protect the power cord from being stepped on or pinched particularly at plugs, receptacles, and the point where the cord attaches to the device.
  • The CE mark indicates that the product is in compliance with the main requirements of the European Parliament and Council directive 2002/96/EC for telecommunications terminals, user health and safety, and electromagnetic disturbance.
  • This terminal has been designed for private, indoor use (CPE customer premises equipment) within the European Union. It has been tested according to the technical dispositions for radio equipment (EN 300328). The manufacturer, therefore, declines all
  • responsibility in case of non-compliance with the current regulations in the country of installation.
  • If you suspect there is a problem with the device, the remote control, or the power adapter please contact us immediately through our website www.pix-star.com we will supply a replacement part if needed, free of charge. For your safety, DO NOT ATTEMPT
  • To repair the device or the adapter yourself.

The declaration of conformity and the warranty are accessible upon request by contacting us through our website www.pix-star.com

Always keep a back up of your pictures!

The warranty does not cover damage caused by incorrect use of this product as well as memory devices.

When using earphones for private listening with this product always turn the volume down before plugging the earphones into the device and limit the amount of time you listen through earphones at high volume. Excessive exposure to loud sounds can cause hearing damage.

Overview of the device

Pix-Star-ART0456-10-inch-WiFi-Digital-Picture-Frame-
Fig-1

Box contains

  • 1 x remote control
  • 1 x user manual
  • 1 x Pix-Star photo frame
  • 1 x power adapter
  • 2 x remote control batteries
  • 1 x plastic stand

Note
Insert the batteries in the remote control prior to using it. Batteries are to be inserted at the back of the remote control, be careful to insert them in the right DIRECTION. Always point the remote control toward the remote sensor located below the screen of the frame.

ATTENTION : batteries CANNOT be recharged!

CAUTION
Do not attempt to recharge, disassemble or burn the batteries. Inappropriate handling of batteries may cause them to explode.

Installation and Power On

  • First, plug the AC adapter into the back of the device, then plug the AC adapter to a power outlet.
  • To turn on the device, hold the power button located on the back/bottom of the device for 3 seconds. The screen should display a logo.
  • Wait about 25 seconds for the device to start up.

Introduction to the Main User Interface

After you power on the device and wait for approximately 25 seconds your Pix- Star will display the main menu.

You can navigate the menus using the remote control or the buttons located on the back of the device.

To stop the slideshow and go back to the main menu press the Back button or the Menu button twice.

When the main menu is displayed on the screen, select the menu you want by using the UP and DOWN buttons then press the  button.

Note: The Back   button on the remote control allows you to go back to the previous menu  (upper-level menu)

Pix-Star-ART0456-10-inch-WiFi-Digital-Picture-Frame-
Fig-4

My Media Library

|

Access all your files and sources of pictures in this menu:

–      Access photo-mail already received;

–      Access pictures from your SD card;

–      Access pictures from your USB source;

–      Access Web Albums created inside www.pix-star.com and external providers such as Facebook, Google photos, Dropbox, etc…

–      Access UPnP/DLNA pictures stored in your DLNA server over the local network;

–      Configure & access Samba disk over the local network;

–      Configure & access Photo RSS feeds

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Play all the Frame’s Pictures

|

Play a slide show of all the frame’s picture.

Change Settings

–           Language

–          Date & Time

–          Auto On/Off

–          Slide-Show

–          Photo-Mail

–          Wi-Fi

–          About

–          Factory Reset

|

Choose a language for the user interface Set the date and time

Set the device’s automatic sleep mode Configure all the slide show settings Set up Photo-Mail receiving mode Connect to your wireless network Information related to the device Reset the device to factory settings

My Music

|

Play music (mp3 and wav files) from SD card and USB sources.

Web Radios

|

Play a selection of Web Radios from the World.

My Reminders

|

Configure and manage reminders and alarms.

Games

|

Play a selection of fun games.

Calculator

|

A handy calculator.

Wi-Fi and Internet Setup

Connect the device to a Wi-Fi network
You can set up a dedicated email address for your frame, which makes it possible for the device to receive pictures directly from email. To receive pictures, the device must be connected to the Internet through a Wi-Fi gateway.

Here is how to connect your photo frame to a local Wi-Fi network:

  1. Access the Main Menu (If you are playing a slideshow press the MENU button twice slowly)
  2. Scroll to CHANGE SETTINGS and press ” ” to enter it
  3. Scroll to Wi-Fi and press “. The device will automatically start a scanning process to discover available wireless networks
  4. Using the UP and DOWN keys to navigate the interface and select the Wi-Fi network you want to connect to
  5. Press the button to connect to the selected network

If the network security is enabled, the device will automatically pop up a window where you can enter the security key. All other parameters are AUTOMATICALLY configured by your Pix-Star frame.

After you enter the security key in the interface using the virtual keyboard, press CONFIRM then press JOIN, it will start the Wi-Fi connection process.

Note 1
A DHCP server must be running on your network in order to automatically assign an IP address to your device. Most personal Wi-Fi networks run a DHCP server.

Note 2
Connection to Public Hotspots or to a network that requires authentication with the user name and password through a web page (HTML) or that requires accepting some terms and conditions to access the internet are NOT supported by this product as there is no web browser in the device. If you use a router with a “guest” access that uses this web page authentication mode please connect to the “main” access instead.

Register and Manage the Device on the WEB

  • First-time users should register their frame online by following these instructions: Go to www.pix-star.com and click on the “Register a new Pix-Star” button.
  • Complete the form, choose a password and an email address you want to assign to your frame, and you’ll be ready to go!
  • You can find the device ID (serial number also called “MAC ADDRESS”) by accessing the CHANGE SETTINGS menu and then the ABOUT menu which gives all the information on your device.

Receive Pictures by Email Directly on the Device
To add a picture to your device, simply send an email with a picture attachment directly to the email address you create for your frame. Your email address is customizable and totally unique like “sarahbee7@mypixstar.com

Note 1
You can send several pictures in the same email.

Note 2
You can configure FILTERS on incoming emails to select who is allowed to send photo mails to your Pix-Star frame. To manage the filtering options, log into your account at pix-star.com

You can configure the way Pix-Star handles incoming photo mails by going to the CHANGE SETTINGS menu, then the PHOTO-MAIL menu. You have the following choices:

Accept Manually (default configuration)
In this mode, when a new photo mail arrives, your frame displays an envelope icon on top of the slide show and a message on the main menu. You can manually open the photo mail by pressing the button at the bottom of the remote control or by selecting ”You have a new message” that appears in the Main Menu. It opens a window that displays photos individually and provides the sender’s email address, date and time (GMT format), and the subject of the email. You can then decide which photos to KEEP or DELETE. The “manual confirm” mode is for those who want full control of incoming photo mails.

Accept Auto & Show
In this mode, the device AUTOMATICALLY accepts photo mails. Photo mails open one by one and the attached pictures are displayed for 10 seconds and then automatically stored in the local memory of your frame.
This mode is for users who want simplicity, as it does not require much interaction with the device.

Accept Automatically
This mode is the same as “Accept Auto & Show” except that the device AUTOMATICALLY accepts photo mails WITHOUT previewing them on the screen for 10 seconds. There is no notification when receiving new photo-mail and they are saved locally.
This mode is for users who want to accept all photos that are sent to them without previewing, saving, or deleting.

Note 1
The photos arriving by email are stored in the “My Media Library” menu, then “PHOTO-MAILS” and inside the folder “My Photo-Mail Inbox.”

Note 2
If you delete a photo received by email on the frame, there is still a copy of it online at www.pix-star.com in your personal account.

Share Pictures Directly from the Frame

The frame allows you to easily share pictures with your friends and family. While the picture you want to share is being displayed press the button (this is the 2nd button starting from the bottom of the remote control). A menu will pop up with the following options:

  • Add a new contact
    This option allows you to send the picture to another device or an email address by entering it using the keyboard.

  • Or select a contact from the contact list below
    These contacts are linked to your contact lists stored on your account at www.pix-star.com You can quickly send pictures to all your contacts or certain frames by selecting them. If you want to modify your contact lists, log in to the web site. The email addresses you receive pictures from on your frame are automatically added to your contact list.

Manage and View Online Albums

Upload Pictures to your personal account online.
The frame can display a slide show of pictures you store in your online account. You can upload pictures from two different sources: your computer and online external providers.

How to upload pictures from your computer
Create a “Pix-Star Album”

  1. Log in to your account at www.pix-star.com
  2. Choose “My web albums” on the left, then “View my web album”
  3. Select “Create a new album” and follow the online instructions to upload pictures from your computer.

After you create your “Pix-Star Album” you can manage it from the online sub- menu “My web album.” In this sub-menu, you can also remotely change the slide show settings on your frame. Pictures uploaded to the web album will sync automatically to the frame in a few minutes.

Accessing pictures stored in online albums from external providers
You can access pictures stored in online albums from a variety of providers such as Google Photos, Facebook, Google Drive, Dropbox, Onedrive, Flickr, etc.

  1. Log in to your account at www.pix-star.com
  2. Choose “My web albums” then “Import external pictures”
  3. Click on the logo of the provider then follow the instructions
  4. Manage your imported pictures in “My web album.” In this sub-menu, you can also remotely change the slide show settings on your frame

View Online Albums on Your Frame
Once pictures have been uploaded to your online account they can be viewed and edited immediately. They should be visible on the frame within a few minutes. When a picture is added to an online web album, it will also be added to the frame’s local memory. When a picture is removed from an online web album, it will be removed from the frame’s local memory as well. The frame does this AUTOMATICALLY. But sometimes it takes a few minutes for the changes to show. Please be patient.

When you want to play a slideshow of an online album on the frame:

  1. Go to “My Media Library” in the main menu of the frame
  2. At the top move right to “WEB ALBUMS”
  3. Choose “Play all the Web Albums below” OR click on “Select Web Albums to Play”
  4. After selecting the content, select “Play Selected Web Albums”

Accessing pictures stored inside UPnP/DLNA servers on the local network
Our frames are UPnP/DLNA compatible, which means you can access photos stored on a local network inside UPnP/DLNA servers directly from the device itself without copying the pictures to the frame’s local memory.

To access your UPnP/DLNA server content from the frame:

  1. Go to “My Media Library” in the main menu of the frame
  2. At the far right there is “DLNA”
  3. Here you can browse your DLNA server content at each level. For each folder, you can either click on “Play all pictures” or “Select files/folders” to launch a slide show.
  • The frame will automatically scan for devices on the network and display a list of those supporting UPnP/DLNA Note: Make sure your Wi-Fi connection is configured properly before entering this menu.
  • Once a UPnP/DLNA server is found you will see it on the frame menu, just select it then enter the menu to browse the content and launch a slide show of the selected folders.
  • When playing a slide show of UPnP/DLNA folders the pictures are pulled from the server in streaming mode so it is necessary to keep the UPnP/DLNA server running to avoid interruption. Also, Wi-Fi needs to be constantly available.

Note
Some UPnP/DLNA servers need special configurations in order to work properly with the frame. Do not hesitate to check our KNOWLEDGE BASE on the www.pix-star.com website where some explanations are provided or contact us.

Online Account Features

How to select weather forecasts for specific cities
Your frame can show weather forecasts in the main menu. Log in to your online account to select specific cities. Under “Weather Forecast,” each city will be listed by country. Under “My weather” you can choose to display several cities and countries in the same directory.

How to manage your contacts
Your online account allows you to add contacts and create contact lists so sending emails from your frame is more convenient. You can modify, add or delete contacts from your lists anytime. You can also create groups and instantly send your favorite photos to all members of a specific group.

How to filter your emails
You may choose to filter all incoming emails to control who is allowed to send pictures to your Pix-Star® photo frame. You can choose one of the following options:

  • No filtering – THIS IS THE DEFAULT MODE
    Anyone who knows your Pix-Star® email address can send pictures to your frame

  • Refuse all incoming emails except those coming from your “white list” (authorized individuals)

  • Accept all incoming emails except those coming from your “black list” (unauthorized individuals)

Slide show and display modes
The slide show can run in different display modes:

  • the “Normal mode”
  • the “Collage 4 pix” mode
  • the “Collage 5 pix” mode
  • the “Smart Fill” mode
  • the “Upscale to fit (keep ratio)” mode
  • the “Collage 4 pix (No crop)” mode
  • the “Collage 5 pix (No crop)” mode

By default, “Collage 5 pix” is running. When a slide show starts, whether automatically or launched from a menu on the device, it will display 5 pictures at a time in a “collage” arrangement on the screen.

To change this configuration

  1. Press the MENU button when a slide show is playing
  2. A menu bar will show up from the left of the screen
  3. Go down to the 2nd icon from the BOTTOM named “Slide show Options” and press
  4. Go to “Display Mode” then choose one of the other modes.

From the main menu

  1. Go to “ Change Settings” by pressing
  2. Enter the “Slide-Show” sub-menu
  3. Go to “Display Mode” then choose one of the several available modes
  • The “Normal” mode shows 1 picture at a time on the screen.
  • The “Collage 4 pix” and “Collage 5 pix” are both a collage of 4 and 5 pictures.
  • The “Smart Fill” mode shows 1 picture at a time on the screen but if the picture is slightly smaller than the screen it will be stretched a little. NOTE: in this mode pictures are stretched ONLY IF the picture size ratio is close to 4:3 to avoid too much distortion.

How to Change the Device Configuration

You can change most of the device settings from the CHANGE SETTINGS menu accessible from the Main menu.

  • LANGUAGE: The language of the user interface
  • DATE & TIME: Adjust the date and time
  • AUTO ON/OFF: Adjust the auto on and off configuration
  • SLIDE-SHOW: Adjust all the settings of the slide-show
  • PHOTO-MAIL: Adjust the settings regarding photo-mail
  • WI-FI: Configure the Wi-Fi connection & show related information
  • ABOUT: Show information about the device and memory use
  • RESET: Reset the device to factory settings

To show display options, when a slide show is running, press the MENU button on the remote then OPTIONS.

Here you can adjust

  • PLAY MODE : Normal, repeat recent photos, play only recent photos
  • SORTING MODE : Normal, Newest first, Oldest, first, Random
  • DISPLAY MODE : Slide-show mode, normal, collage, or smart fill
  • DISPLAY CLOCK : Configure the way the date and time is shown on the slide-show
  • DISPLAY DETAILS : Show the details of the picture in the slideshow
  • TRANSITIONS : The type of transitions you want between pictures
  • INTERVALS : The time intervals between 2 pictures
  • BRIGHTNESS : Adjust screen brightness.
  • DAILY INFORMATION : Activate calendar showing every n hours automatically
  • VIDEO-MAIL OPTIONS : Adjust options on how video-clips are played
  • ORIENTATION MODE : Landscape or portrait

How to Play Web Radio on the Device

From the main menu:

  1. Go to Web Radios
  2. Select the web radio of your choice according to country or genre

From the slide show:

  1. Press the Menu button
  2. Go to “Music On/Off” (Fourth icon from the bottom)
  3. Select “Play”
  4. Go to “Recent Radios” and choose the web radio station you want to play.

Note 1
From the slide show, you can only select a radio station you have listened to recently. If you want to listen to a new station, you need to go through the Main Menu.

Note 2
Not all Web Radio stations are in the device database.

How to listen to audio files?

From the main menu

  1. Go to “My Music”
  2. Go to “SD CARD” or “USB SOURCE” and select the music files of your choice.

NOTE
The frame only plays audio files from an SD card or a USB source. When a slide show is playing you can manage the audio:

  1. Using the UP and DOWN keys to adjust the volume
  2. The name of the song/web radio will be displayed. Press and right keys to skip the song

Use external Speakers with the frame

If you’d like better sound quality, you can plug external speakers into the audio jack plug at the back of your frame, on the left side.

Games

Your Pix-Star frame is not only a powerful photo frame it’s also loaded with free games to exercise your brain and entertain!

  • Sliding Puzzle
  • 2048
  • Sudoku
  • Mine Sweeper
  • Snake
  • Find the Pair
  • Chess Checkmate
  • Get the Number

To access these games

  1. Go to “Games” from the Main menu
  2. Select the game you want to play

Game menu

  • ”Play game”
  • Check the ”Highscores”
  • Choose the level in ”Options”
  • Check the game’s rules in ”Help”

My Reminders
This handy frame can also help organize your daily activities and remind you of appointments you have made.

Where to find them

  1. Go to ”My Reminders” from the Main menu
  2. From here, you can ”Create a new reminder” or delete or edit a reminder by clicking on it

There are two types of Reminder alerts:

  • ”Reminder – one time only” Set a time and a date (MM/DD/YYYY) for a one-time reminder
  • ”Alarm – with repetition”. Set the time of the alarm and the frequency of repetition

If your frame is in sleep mode the screen will display the reminder, but the alarm will not sound. The frame will go back to sleep mode after about 60 seconds.

Note
If the frame is turned off, NO alarm or message will appear.

Technical Specifications

Format supported| Images – JPG, JPEG, BMP, PNG, GIF

(including animated GIFs)

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Memory card| SD / SDHC / SDXC / MMC
USB| USB memory sticks
Storage capacity| Up to 30,000 pictures in the device’s local memory.
Energy consumption| Max. 6W for the 10 inch version and 12W for the 15 inch version.

Data provided for reference only.
The manufacturer reserves the right to modify the specifications without any prior notice.

Glossary of Menu Icons

Pix-Star-ART0456-10-inch-WiFi-Digital-Picture-Frame-
Fig-7

Glossary of the Slide Show Menu Bar Icons
When a slide show is playing on your frame you can press the MENU button on the remote control to display the slide show menu.

Pix-Star-ART0456-10-inch-WiFi-Digital-Picture-Frame-
Fig-8

Warranty

The warranty is void if you or any unauthorized person has tried to repair the frame.
If the frame is emitting smoke, noise, or an unusual smell, immediately turn it off and unplug it. If you do not plan to use the frame for a while make sure to unplug the power cord.

The warranty covers the digital photo frame and the following accessories:

  • The power supply unit
  • The remote control

If your frame, power supply, or remote control stops working please contact us at www.pix-star.com

Warranty period
This digital frame is under warranty for 24 months. The warranty period begins on the date the frame is purchased. To take advantage of the warranty coverage, you must be able to present proof of purchase showing the date of purchase and the model purchased.

Coverage

  • If this digital frame is defective please contact us to return it and include an explanation.
  • If this digital frame presents a defect during the warranty period, the authorized After-Sales Service will decide whether to replace the digital frame, in part or in whole.
  • If the digital frame is exchanged by our After-Sales Service, the warranty period is not extended. The initial purchase date determines the start date for the warranty period.

Exclusions

  • Damage or defects caused by improper use or handling of the digital frame, or by the use of accessories, which are not original or not recommended in these instructions, are not covered by the warranty.
  • The warranty does not cover damage caused by outside elements, like lightning, water, or fire, or any other damage caused during transport.
  • No warranty coverage may be claimed if the digital frame’s serial number has been modified, removed, erased, or made illegible.
  • No warranty coverage may be claimed if the digital frame has been repaired, altered, or modified by the buyer or any repair personnel not officially qualified and authorized.
  • The manufacturer does not guarantee the technical properties described in this manual. The hardware and accessories described in this manual are subject to change without advance notice. For this reason, the manufacturer reserves the right to change the related documents, components, options, and characteristics without advance notice.

Declaration of Conformity
We, Ordissimo, declare under our sole responsibility that the products PXT510WR08H and PXT515WR08H are in conformity with the provisions of the Council Directive on Radio Equipment and Telecommunications Terminal Equipment.
The product is marked with the CE making

Environmental protection
At the end of its life, we recommend taking the frame to public collecting points set up for recycling, reusing electrical and electronic devices. The following symbol on the product, the instruction manual or the package indicates that this product is subjected to the European Directive 2002/96/EU.

www.pix-star.com

FCC RF Exposure Information and Statement
This device meets the government’s requirements for exposure to radio waves. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluations of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regardless of age or health. The SAR limit of the USA (FCC) is 1.6 W/kg averaged. Device types: Wireless Digital Display (FCC ID: YHO-PXT51019 and FCC ID: YHO-PXT51519) have also been tested against this SAR limit. SAR information on this and other pads can be viewed on‐line at http://www.fcc.gov/oet/ea/fccid/. Please use the device’s FCC ID number for the search. This device was tested simulation typically 0mm to the body. To maintain compliance with FCC RF exposure requirements, the use of belt clips, holsters, and similar accessories should not contain metallic components in their assembly; the use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided.

FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE 1
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

NOTE 2
Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

IC RF Exposure Information and Statement
This device meets the government’s requirements for exposure to radio waves. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regardless of age or health. The SAR limit of Canada (IC) is 1.6 W/kg averaged. Device types: Wireless Digital Display (IC: 11141A-PXT51019 and IC: 11141A-PXT51519) have also been tested against this SAR limit. This device was tested simulation typically 0mm to the body. To maintain compliance with FCC RF exposure requirements, the use of belt clips, holsters and similar accessories should not contain metallic components in its assembly; the use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements and should be avoided.

IC WARNING
This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.

Frequently Asked Questions

Can you view video with this frame?

You can send short video clips (2 minutes max) by email to the frame or using the iPhone, iPad, or Android app.

Is the screen matte, non reflective or is it glass with an antiglare coating?

Yes, the screen is matte, nonreflective (NOT with glass).

Does the email filtering system include a whitelist (block all senders except those on the whitelist)?

Yes, there is a whitelist and blacklist capability. They can be configured from the online inbox tools.

Once pics have been uploaded to the Pix star account, does the ownershipm of the pics change to Pix star?

Can you send more than one picture in a single email?

Yes, you can send as many as your email limit will allow. At large resolution, you can send at least 20 photos. If you have a lot of photos, you can also upload the folder via the website. It's very easy and works perfectly. I have bought 4 frames for my wife's parents and my parents (2 each), it's easy to group multiple frames to one account so that you only need to send one email to go to multiple frames.

Can the pictures be forwarded to a smart tv?

I would assume if you are able to send pics to this frame, you could also send pics to ur smart tv... two separate devices.

What video file format will it play?

I don't know exactly which file types off the top of my head, but videos recorded on an iPhone play on it.

When playing video from an SD card or USB stick you need to make sure to resize them to a resolution below 1280x960 before putting them in the SD car for a USB stick as the frame cannot play high-resolution videos smoothly. The Pix-Star Team.

Does this frame have a motion sensor?

Yes, it does. It goes off after 4 hours, I think if there is no motion. Not quite sure about the time, but it does turn on when you come back. Saves power.

Does it work by battery?Do you need wi fi to just view the pictures

You don’t need wifi, you can put pics and videos on a jump drive and connect it and it will work. I do not believe that it robs of battery, or comes with a power cord.

Does it work with Google Photos?

Yes, you can import pictures from Google Photos.

My parents do not have WiFi. Will this still work?

Yes. You will need to download images from your computer onto a USB flash drive. You then plug the flash drive into the Pix-Star digital picture frame and upload the images into the Pix-Star. The image quality is great, incredibly easy to use, and it has a motion sensor so the unit automatically powers on when your parents get within range, so no need to physically and mentally remember multiple steps.

Video Picture Frame Introduction

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