QUANTUM NETWORKS QN-H-245 Dual-Band Wi-Fi 6 Indoor Access Point User Guide

QUANTUM NETWORKS QN-H-245 Dual-Band Wi-Fi 6 Indoor Access Point

Product Information

The Quantum Networks Access Point, model QN-H-245, is a device that provides wireless network access to users. It can be configured and managed either in Standalone mode or RUDDER mode. The RUDDER mode allows for centralized management of devices from a cloud-based controller, while the Standalone mode is useful for scenarios with few devices or limited internet access. The device requires internet access and can be powered using an 802.3af / 802.3at PoE Switch / PoE Injector or a 48VDC 2A DC power adapter.

Glossary

• Feature Management Mode – Standalone: In this mode, each device is configured and managed individually.
• Operation Mode – RUDDER: In this mode, devices are configured and managed from a central controller hosted in the cloud. It offers many more sets of features as compared to the Standalone mode.
• Operation Mode – Bridge: In this mode, the device connects to a network over an ethernet cable and extends the coverage over wireless.

Icon Description

• Click to get the option for the firmware
  update.

• Click to get back to the home page.

• Click to check the documentation.

• Click to check device information.

Product Usage Instructions

Before You Begin

Make sure you have internet access and the following items:

• Quantum Networks Access Point
• Desktop / Laptop / Handheld device
• 802.3af / 802.3at PoE Switch / PoE Injector or 48VDC 2A DC power adapter

Also, ensure that the following ports are opened or allowed in the network firewall: TCP: 80, 443, 2232, 1883. UDP: 123, 1812, 1813. Allow rudder.qntmnet.com and reports.qntmnet.com in the destination field.

Connect Access Point

1. Unpack the Access Point and connect it to an internet source.
2. Plug-in Ethernet cable of Access Point.
3. Power on Access Point by using 802.3af / 802.3at PoE Switch / PoE Injector or a 48VDC 2A DC power adapter.

Note: The Access Point must have internet access during initial setup for the first time to activate the device, warranty, and support.

Basic Setup

2. Connect the WAN port of the Access Point to the network with internet access.
3. You should see a new wireless network with SSID QN_XX:XX (where XX:XX are the last four digits of Access Point MAC Address).
4. Connect to QN_XX:XX SSID and browse Access Point’s default IP 169.254.1.1.

Setting up Device IP Address

4. On the configuration start page, it will display the device model number, serial number, MAC address, and current firmware.
5. Click the button to change the firmware if required. Select the firmware file from the respective location and update it.
6. Click Proceed to apply configuration and turn to the next page.
7. Select the management mode – RUDDER or Standalone.

Access Point Quick Setup in RUDDER Mode

8. If using on-premise RUDDER, mention the local server IP Address/URL assigned to RUDDER.
9. Verify the credentials and turn to the next page.
10. Upgrade QNOS version by either downloading from the cloud or by selecting manually from the
11. respective location and upgrade or click Skip Upgrade to move further.
12. Select the site and AP group.

Copyright Information
Copyright & trademark specifications are subject to change without prior notice. Copyright © 2018 Quantum Networks (SG) Pte. Ltd. All Rights Reserved. Quantum Networks® & the logo are trademarks of Quantum Networks (SG) Pte. Ltd. Other brands or products mentioned may be trademarks or registered trademarks of their respective owners. Mentioned contents of this document can’t be used, translated or transmitted in any form or by any means without taking prior written permission from Quantum Networks (SG) Pte. Ltd.

This Quick Setup Guide provides step-by-step instructions on how to set up Quantum Networks Access Point. After completing the steps described in this Guide, you will be able to install the Access Point (AP) on-site and provide wireless network access to users.

Glossary

https://rudder.qntmnet.com

Icon description

Before you begin
Your Quantum Networks’ Access Point can work in “Standalone Mode” or can be managed by “RUDDER” .

Package contents

• Access Point.

Prerequisites

• Internet access.
• Desktop / Laptop / Handheld device.
• 802.3af / 802.3at PoE Switch / PoE Injector.
• 48VDC 2A DC power adapter.

Network requisites
The listed ports must be opened or allowed in the network firewall.

• TCP: 80, 443, 2232, 1883.
• UDP: 123, 1812, 1813.
• Allow rudder.qntmnet.com and reports.qntmnet.com in the destination field.

Connect Access Point

• After unpacking Access Point, connect it to an Internet source.
• Plug-in Ethernet cable of Access Point.
• Power on Access Point by using 802.3af / 802.3at PoE Switch / PoE Injector.

Note: Access Point must have Internet access during initial setup for the first time to activate the device, warranty and support.

Step 1 – Create new account on Quantum RUDDER©

• Browse https://rudder.qntmnet.com.
• Click “Create New Account” to sign up for a new account.

• Follow the steps as guided on the screen for Registration.
• Verify the Quantum RUDDER© account from the registered email id.
• Once the account gets validated, it turns the page to “Add License Key” (User will get the license key from the respective (Partner / Resource) )
• Account on Quantum RUDDER© (Quantum Networks’ Cloud Controller) is now ready to use.

Step 2 – Basic setup

• Connect the WAN port of the Access Point to the network with Internet access.
• You should see a new wireless network with SSID QN_XX:XX (where XX:XX are the last four digits of Access Point MAC Address).
• Connect to QN_XX:XX SSID and browse Access Point’s default IP “169.254.1.1”.

Let’s start the configuration. On the configuration start page, it will display,

• Device model number
• Serial number
• MAC address
• Current firmware

Note

• Click button to get the option to “change the firmware” if required.
• Click Change Firmware to update firmware if required. Select the firmware file from the respective location and update it.

Step 3 – Setting up device IP address
Click “Configure” and set the device IP address by selecting the required options.

• Connectivity Mode – Ethernet / USB
• Protocol – DHCP, Static or PPPoE
• Interface – Select interface
• VLAN Assignment- Enable parameter. Enter VLAN ID and click “Fetch IP Address” to get the respective IP in case of VLAN setup is required.

Click “Proceed” to apply the configuration and turn to the next page.

Step 4 – Set the management mode

Management Mode

Quantum Networks’ Access Point can be configured in two modes:

RUDDER (on cloud / on-premise)
Centralized management of Access Points using Quantum RUDDER©
Standalone
Independent management of each Access Point

Step 5 – Access Point quick setup in RUDDER Mode

• Select “Management Mode” as “RUDDER” , enter Quantum RUDDER© login credentials and click “Proceed” .

• Upgrade QNOS version by either downloading from the cloud or by selecting manually from respective location and upgrade or click “Skip Upgrade” to move further.
• The user will turn to a page where the user has to select the site and AP group.

Select RUDDER site and AP Group where Access Point’s needs to be added and click “Proceed”.

• If the selected site is already having another Access Point, it will automatically configure AP in a bridge mode and will turn the user on the summary page after clicking “Proceed” . (Figure 8)
• If this is the first Access Point for the selected site – the user will turn on the page, where the user can select Access Point Operation mode as Bridge or Router. (Figure 9)

Bridge

• Select option Bridge and click “Proceed” .
• Configure WLAN (SSID) parameters and click “Proceed” .

Note: If you do not want to create WLAN (SSID)/LAN now, click the Skip option. It will turn to Configuration Summary.

Review the Configuration Summary. Click “Reconfigure” if any changes are required or click “Proceed” to complete the configuration.

Router

• Select option Router and click “Proceed” .
• Configure WLAN (SSID) and Local subnet parameters and click “Proceed” .

Note: If you do not want to create WLAN (SSID)/LAN now, click the Skip option. It will turn to Configuration Summary.

Review the Configuration Summary. Click “Reconfigure” if any changes are required or click “Proceed” to complete the configuration.

Step 6 – Access Point quick setup in standalone mode

• Select “Management Mode” as “Standalone” if each Access Point is to be configured and managed individually. Define username and password for the device and click “Proceed”.
• User can select Access Point Operation mode as Bridge or Router.

Bridge

• Select option Bridge and click “Proceed” .
• Configure WLAN (SSID) parameters and click “Proceed” .
• Review the Configuration Summary. Click “Reconfigure” if any changes are required or click “Proceed” to complete the configuration.

Router

• Select option Router and click “Proceed” .
• Configure WLAN (SSID) and Local subnet parameters and click “Proceed” .
• Review the Configuration Summary. Click “Reconfigure” if any changes are required or click “Proceed” to complete the configuration.

Reset Access Point to factory defaults

• Power on the Access Point
• Push the reset button on the back panel and hold it for 10 seconds.
• Access Point would restart with factory defaults

Access Point default login detail

• With standalone mode:
• User Name: Created while doing “Quick Setup”
• Password: Created while doing “Quick Setup”
• With RUDDER mode:
• User Name: Auto Generated, administrator can change from site settings.
• Password: Auto Generated, administrator can change from site settings.
• If you encounter problems while installing or using this product, please browse www.qntmnet.com for:
• Direct contact with the support center.
  • Contact: 18001231163
  • Email: support@qntmnet.com
• Frequently Asked Questions (FAQ)
• Download area for the latest software, user documentation and product updates.

FCC statement

FCC Class B
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For products available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. This device is restricted for indoor use.

IMPORTANT NOTE
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance 20 cm between the radiator and your body.

Installation location
To meet regulatory RF exposure requirements, this product shall be installed at a location where, during normal operations, the radiating antenna is at least 20 cm away from any nearby persons.

Installation procedure
Please refer to this equipment’s user manual for the procedure details.
Warning
The installation position must be carefully selected so that the final output power does not exceed the limit set forth in relevant regulations. Violation of output power regulations could lead to serious federal penalties.

CE Statement

This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. The device is restricted to indoor use only when operating in the 5150 to 5350MHz frequency range. All operational modes:

• 2.4GHz: 802.11b, 802.11g, 802.11n(HT20), 802.11n(HT40), 802.11ac(VHT20), 802.11ac(VHT40),
• 802.11ax(HE20), 802.11ax(HE40)
• 5 GHz: 802.11a, 802.11n (HT20), 802.11n (HT40), 802.11ac(VHT20), 802.11ac(VHT40),
• 802.11ac(VHT80), 802.11ax(HE20), 802.11ax(HE40),802.11ax(HE80)
• BLE 2.4GHz: 802.15.1
• The frequency and maximum transmitted power limit in EU are listed as below:
• 2412-2472MHz: 20 dBm
• 5150-5350MHz: 23 dBm
• 5500-5700MHz: 30 dBm

The abbreviations of the countries, as prescribed in above table, where any restrictions on putting into service or any requirements for authorization of use exist.
CE Mark Declaration of Conformance for EMI and Safety (EEC)
This information technology equipment is in compliance with Directive 2014/53/EU and Directive 2014/35/EU.
The Declaration of Conformity (DoC) can be obtained from www.qntmnet.com> downloads.

References

• Quantum Network
• Quantum Network
• Quantum Network

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>