CUSTOM MP Ranger Portable Receipt Printer User Guide

CUSTOM MP Ranger Portable Receipt Printer

Product Information

The product is a portable device designed for printing on-the-go. The device comes with a belt clip, paper adjustment guides, USB cable type C, short guide, and the device itself. The device has a paper compartment cover, paper output with a serrated blade, ON/OFF key, status LED, recharge LED, FEED key, opening key of paper compartment, contacts for charging station, battery compartment, belt clip attachment, and connectors compartment. The device complies with FCC and Industry Canada radiation exposure limits set forth for an uncontrolled environment.

Product Usage Instructions

1. Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the device is to be transported in the future.
2. Make sure that all the components including documentation (short guide), belt clip, device, paper adjustment guides, and USB cable type C are present and undamaged.
3. If any component is missing or damaged, contact customer service.
4. After verifying all components, insert the battery into the battery compartment.
5. Connect the device to a power source using the USB cable type C to charge it. When charging, the recharge LED will light up.
6. Once fully charged, turn on the device using the ON/OFF key.
7. Load paper into the paper compartment and adjust the paper guides according to your needs.
8. Ensure that the paper output is not obstructed during printing and do not pull the paper during printing.
9. If you want to transport the device in the future, do not press the FEED key while inserting the device into the belt clip. Follow all instructions provided in the documentation.
10. Dispose of the device according to the manufacturer’s instructions.

Box contents

Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the device is to be transported in the future. Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact customer service.

1. Documentation(short guide)
2. Belt clip
3. Device
4. Paper adjustment guides
5. USB cable type C

Device description

1. Paper compartment cover
2. Paper output with serrated blade
3. ON/OFF key
4. Status LED
5. Recharge LED
6. FEED key
7. Opening key of paper compartment
8. Contacts for charging station
9. Battery compartment
10. Belt clip attachment
11. Connectors compartment

2022 CUSTOM S.p.A. – Italy.
All rights reserved. Total or partial reproduction of this manual in whatever form, whether by printed or electronic means, is forbidden. While guaran- teeing that the information contained in it has been carefully checked, CUSTOM S.p.A. and other entities utilized in the realization of this manual bear no responsibility for how the manual is used. Information regarding any errors found in it or suggestions on how it could be improved are appreciated. Since products are subject to con-tinuous check and improvement, CUSTOM S.p.A. reserves the right to make changes in information contained in this manual without prior notifi cation. The pre-installed multimedia contents are pro- tected from Copyright CUSTOM S.p.A. Other company and product names mentioned herein may be trademarks of their respective companies. Mention of third-party products is for informational purposes only and constitutes neither an endorse-ment nor a recommendation. CUSTOM S.p.A. assumes no responsibility with regard to the performance or use of these products.

THE IMAGES USED IN THIS MAN-UAL ARE USED AS AN ILLUSTRA-TIVE EXAMPLES. THEY COULDN’T REPRODUCE THE DESCRIBED MODEL FAITHFULLY. UNLESS OTHERWISE SPECIFIED, THE INFORMATION GIVEN IN THIS MANUAL ARE REFERRED TO ALL MODELS IN PRODUCTION AT THE ISSUE DATE OF THIS DOCUMENT.

GENERAL INSTRUCTIONS

CUSTOM S.p.A. declines all responsibility for accidents or damage to persons or property occurring as a result of tampering, structural or functional modifi cations, unsuitable or incorrect installations, environments not in keeping with the equipment’s protection degree or with the required temperature and humidity conditions, failure to carry out maintenance and periodical inspections and poor repair work.

GENERAL SAFETY INFORMATION

Your attention is drawn to the following actions that could compromise the characteristics of the product:

• Read and retain the instructions which follow.
• Follow all indications and instructions given on the device.
• Make sure that the surface on which the device rests is stable. If it is not, the device could fall, seriously damaging it.
• Make sure that the device rests on a hard (non-padded) surface and that there is suf-fi cient ventilation.
• Do not fi x indissolubly the device or its accesso-ries such as power supplies unless specifi cally provided in this manual.
• When positioning the device, make sure cables do not get damaged.
• [Only OEM equipment] The equipment must be installed in a kiosk or system that provides mechanical, electrical and fi re protection.
• The mains power supply must comply with the rules in force in the Country where you intend to install the equipment.
• Make sure that there is an easily-accessible outlet with a capacity of no less than 10A closely to where the device is to be installed.
• Make sure the power cable provided with the appliance, or that you intend to use is suitable with the wall socket available in the system.
• Make sure the electrical system that supplies power to the device is equipped with a ground wire and is protected by a diff erential switch.
• Before any type of work is done on the machine, disconnect the power supply.
• Use the type of electrical power supply indi-cated on the device label.
• These devices are intended to be powered by a separately certifi ed power module hav-ing an SELV, non-energy hazardous output. (IEC60950-1 second edition).
• [Only POS equipment] The energy to the equipment must be provided by power supply approved by CUSTOM S.p.A.
• Take care the operating temperature range of equipment and its ancillary components.
• Do not block the ventilation openings.
• Do not insert objects inside the device as this could cause short-circuiting or damage compo-nents that could jeopardize printer functioning.
• Do not carry out repairs on the device yourself, except for the normal maintenance operations given in the user manual.
• The equipment must be accessible on these components only to trained, authorized per-sonnel.
• Periodically perform scheduled maintenance on the device to avoid dirt build-up that could com-promise the correct, safe operation of the unit.
• Do not touch the head heating line with bare hands or metal objects. Do not perform any operation inside the printer immediately after printing because the head and motor tend to become very hot.
• Use consumables approved by CUSTOM S.p.A.

THE CE MARK AFFIXED TO THE PRODUCT CERTIFIES THAT THE PRODUCT SATISFIES THE BA-SIC SAFETY REQUIREMENTS.
The device is in conformity with the essential Electromagnetic Compatibility and Electric Safety requirements laid down in Directives 2014/30/EU and 2014/35/EU inasmuch as it was designed in conformity with the provisions laid down in the following Standards:

• EN 55032 (Electromagnetic compatibility of multimedia equipment – Emission Require-ments)
• EN EN55024/EN55035 (Electromagnetic compatibility of multimedia equipment – Immunity requirements)
• EN IEC/EN62368-1 (Audio/video, information and communication technology equipment) The device is in conformity with the essential requirements laid down in Directives 2014/53/EU about devices equipped with intentional radiators. The Declaration of Conformity and other available certifications can be downloaded from the site www.custom4u.it.

GUIDELINES FOR THE DISPOSAL OF THE PRODUCT
The crossed-out rubbish bin logo means that used electrical and electronic products shall NOT be mixed with unsorted municipal waste. For more detailed information about recycling of this product, refer to the instructions of your country for the disposal of these products.

• Do not dispose of this equipment as miscellaneous solid municipal waste, but arrange to have it collected separately.
• The reuse or correct recycling of electronic and electrical equipment (EEE) is important in order to protect the environment and the wellbeing of humans.
• In accordance with European Directive WEEE 2012/19/EU, special collection points are available to which to deliver waste electrical and electronic equipment and the equipment can also be handed over to a distributor at the moment of purchasing a new equivalent type.
• The public administration and producers of electrical and electronic equipment are involved in facilitating the processes of the re-use and recovery of waste electrical and electronic equipment through the organisation of collection activities and the use of appropriate planning arrangements.
• Unauthorized disposal of waste electrical and electronic equipment is punishable by law with the appropriate penalties.

FCC STATEMENT

(FEDERAL COMMUNICATIONS COMMISSIONS).
This note is valid only for device bringing FCC trademark. This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

1. The devices may not cause harmful interference.
2. The devices must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.
2. Connect the equipment into an outlet on a circuit diff erent from that to which the receiver is connected.
3. Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by CUSTOM S.p.A. could void the FCC & Industry Canada regulations and negate your authority to operate the product.

This Class B digital apparatus complies with Canadian ICES-003. This equipment complies with FCC and Industry Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISED

RSS-Gen statement:
This device complies with Industry Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions:

1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment.

Technical service

• Find the product label located on the bottom of the device. The label shows the product code PC, the serial number SN and the hardware release HW.
• The firmware release number SCODE can be found connecting the device to a PC and start-ing the “PrinterSet” software tool, downloadable from the site www.custom4u.it.
• Access the website www.custom4u.it.it and use the support tools on the homepage.

Precaution for use

• Do not block the paper output during printing.
• Do not pull the paper during printing.
• After inserting the device into the shoulder bag, check that the paper output is not blocked.
• Do not press the FEED key while inserting the device into the shoulder bag.
• Follow all indication and instruction given in the documentation related to the device.

Switch the device ON/OFF

Belt clip assembly

Configuration by keys

Configuration by PC

Adjusting paper width

Loading paper

Paper feed

Status LED messages

Recharge LED message

**Technical specification

**

NOTES:

1. It depends by the battery status, the printing typology and the environmental temperature.
2. Respecting the regular schedule of cleaning for the device components.
3. Standard CUSTOM receipt (L=10 cm, Density = 12.5% dots on).
4. Use only certified USB-C power supplies for charging.
5. Without condensation.

Battery charging

Cleaning

• Paper path: Use compressed air
• Platen roller: Use isopropyl alcohol
• Sensors: Use compressed air
• Printhead: Use isopropyl alcohol
• Case: Use a soft cloth or compressed air

This document provides a description of the main features of the device. For a detailed description of all functions please refer to the user manual code 0576200M000113 by downloading it from the website www.custom4u.it.

CUSTOM S.p.A.
Via Berettine 2/B
43010 Fontevivo (PARMA) – Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
[email protected]
www.custom.biz
All rights reserved
http://www.custom.biz
Customer Service Department:
www.custom4u.it

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