AGM G2 Guardian 5G Unlocked Rugged Smartphone User Guide

June 9, 2024
AGM

AGM G2 Guardian 5G Unlocked Rugged Smartphone

AGM-G2-Guardian-5G-Unlocked-Rugged-Smartphone-product

Product Information

The AGM G2/G2 PRO/G2 Guardian is a rugged smartphone designed for outdoor and extreme environments. It features a waterproof receiver and speaker, as well as several cameras including a thermal imaging camera and infrared night vision camera. It also has a long-lasting battery and supports Nano SIM and Micro SD cards.

Product Usage Instructions

Preparing to Install the SIM/Micro SD Card:

  1. Locate the SIM/SD tray and waterproof rubber cover (7) on the side of the phone.
  2. Use a SIM eject tool or paperclip to gently press the SIM/SD tray release button.
  3. Insert the Nano SIM card and/or Micro SD card into the tray.
  4. Push the tray back into the phone until it clicks into place.

Battery and Charging:

Note : The AGM G2 battery is not removable.

  • Charge the phone using the USB Type-C port and waterproof rubber cover (21).
  • The standby time of the AGM G2 depends on different working environments, such as network signal strength and temperature.
  • Battery power can be conserved by adjusting screen brightness, and system settings, and turning off unused features such as games, music, video, location services, Bluetooth, Wi-Fi, and\ applications.

Frequently Used Functions:

  • To lock/unlock the screen, press the power key (5).
  • To take a screenshot, press the power key and volume down key simultaneously.
  • To make a call, touch the phone icon on the home screen, open the dial pad, input the phone number, and touch the call record icon to check call records.
  • To send a message, touch the message icon on the home screen, create a new message, enter the phone number or select a contact, type the message, and then send.
  • To send an email, touch the email icon on the home or all apps screen. If you have not signed into an email account during setup, add an email address now.

Thank you for choosing AGM!

  • Features of the product and its accessories described herein rely on the software, phone internal memory and local networks, and may not be activated or may be limited by local network operators or service providers. Therefore, the descriptions herein may not exactly match the purchased product or its accessories.
  • The manufacturer reserves the right to change or modify any information or specifications contained in this manual without prior notice or obligation. The manufacturer is not responsible for the legitimacy or quality of any products that you may upload or download through this device including but not limited to text, images, music, movies, and non-integral software.
  • Any consequences arising from the usage of the preceding products on this device is the responsibility of the user.

OVERVIEW

AGM G2/G2 PRO/G2 GuardianAGM-G2-Guardian-5G-Unlocked-Rugged-Smartphone-
fig- \(1\) AGM-G2-Guardian-5G-Unlocked-Rugged-
Smartphone-fig- \(2\)

1 Receiver
  >Waterproof receiver. Do not touch with hard pin
2 Front Camera
  >Takes front-facing photos
3 Sensors
  >Optical proximity sensor and Ambient light sensor
4 Volume Key
  >Press to increase/decrease the phone volume

Press to mute the phone during an incoming call

5| Fingerprint/Power Key
 | >Fingerprint sensor

Long press power key to power phone on/off

Short press the power key to lock/unlock the screen.

6| Display
 | >6.58inches Display
7| SIM/SD Tray and Waterproof Rubber cover
 | >Supports Nano SIM and Micro SD card
8| Air Pressure Balance Hole
9| Macro Camera|  | 2MP
10| Main Camera|  | 108MP
 | >Takes photos and videos
11| LOUDSPEAKER
 | >Waterproof speaker. May be adjusted to a comfortable volume.

The speaker volume may become lower after immersion in water but will recover once dry.

12| LED
 | >LED flashlight.
13| AGM G2| AGM G2 PRO| AGM G2 Guardian
Breathing lamp| Thermal Imaging Camera| Thermal Imaging Camera
 |  | >Fixed focal length| >Variable focal length
14| Infrared Night Vision Camera 20MP
 | >Take photos in dark areas
15| Infrared LEDs
 | >Night Vision Camera Fill Light
16| PTT KEY/USER-DEFINED KEY
 | > Push-to-talk key. Users can also define it as Audio Play, Camera or LED Torch.

Press and hold to activate the defined functions when the screen is unlocked.

17| Area of NFC
18| Charging Connection Spots
 | >Desktop dock connection spots.
19| Sub MIC
 | > Noise-reducing waterproof microphone. Do not touch it with hard pin
20| Torch
 | >High brightness top LED torch.
21| USB Type-C port and Waterproof Rubber Cover
22| 3.5mm Headphone Jack and Waterproof Rubber Cover
23 Main Microphone

For talking and voice recording. Do not touch with a hard pin

Useful tips

  1. In case the system stops working, press and hold down the power button until your device vibrates then release it.
  2. Do not cover Receiver, Main MIC, and Sub MIC.
  3. Adjust the volume to a comfortable level to prevent hearing damage.

Waterproof warning:

  1. AGM G2 is IP68/IP69K/MIL-AGM G2 STD-810H certified.
  2. USB waterproof rubber cover and SIM/SD tray waterproof rubber cover must be completely closed to prevent water damage
  3. If the phone does come in to contact with water, it may affect the audio for a short period. In this case please dry the phone using a clean cloth and then allow it to stand and dry naturally for 30 minutes. This should restore the audio to the correct position.
  4. Please do not use any other method, hairdryers for example, other than that listed above to dry your phone as this will affect the phone’s performance.
  5. If your PREPARING TO INSTALL THE SIM/MICRO SD CARD phone has received a strong shock or has been bent or twisted ensure that it does not come into contact with water.

*Network frequency band(Variant dependent)**

  • GSM: 850,900,1800,1900
  • CDMA: BC0, BC1, Bc10
  • WCDMA: B1,B2,B4,B5,B6,B8,B19
  • LTE-FDD:
  • B1,B2,B3,B4,B5,B7,B8,B12,B13,B17,B18,B19,B20,B25,B26,B28AB,B66,B71 LTE-TDD: B34,B38,B39,B40,B41
  • 5G: n1,n2,n3,n5,n7,n8,n28,n41,n66,n71,n77,n78,n79

PREPARING TO INSTALL THE SIM/MICRO SD CARD

AGM-G2-Guardian-5G-Unlocked-
Rugged-Smartphone-fig- \(3\)

Installing the SIM and Micro SD card:

  1. Take off the SIM/SD tray waterproof rubber cover and use your finger or the metal ejector pin provided to open the SIM tray.
  2. Pull out the SIM tray.
  3. Place Nano-SIM in inside position.
  4. Place Nano-SIM or Micro SD card in the outside position.
  5. Make sure that the Nano-SIM and Micro SD card metal contact parts are facing down and that the cut corner is aligned with tray in the correct position as per the diagram shown above.

SIM Tips:

  1. For some versions, AGM G2 does not support 2 SIM card data services working together. When inserting 2 SIM cards, you can only choose one of the 2 SIM cards to use 5G services.
    The AGM G2 supports dual SIM dual standby but single pass.
    This means that you cannot use both SIM cards for calls or data services simultaneously.

  2. Nano-SIM and Micro SD card sockets can only be used for either Nano-SIM or Micro SD card. Place the Nano-SIM vertically or place the Micro SD card horizontally.

  3. Make sure the cards are correctly aligned and the tray is level before inserting it into the phone.

  4. SIM card adapter. A cut SIM card or any other non-standard card are not allowed. Those non-standard cards may not be recognized by the phone and can damage the tray.

Micro SD Tips:

  1. Do not remove the Micro SD card while using the phone, as the card may be damaged. AGM will not be held responsible for any subsequent data loss or card damage resulting from this action.
  2. Power off the phone before installing or removing the Micro SD card.
  3. Please note that AGM does not provide Micro SD cards.

BATTERY AND CHARGING

Note : The AGM G2 battery is not removable

Standby time:

  1. The AGM G2 standby time is dependent on different working environments.
  2. A Phone receiving a weak network signal and operating at low temperature will have a shortened standby time.
    Screen brightness, system settings, games, music, video, location services, camera, Bluetooth, Wi-Fi and applications consume the most battery power.

Charging the phone:

  1. Plug the USB Type-C cable into the phone.

  2. Connect the USB power cable to the charging power adapter
    Some version AGM G2 does not come along with a power adapter in the box. AGM G2 supports CE/CB/FCC/CCC/EAC or equivalent certified chargers. Uncertified equipment may cause damage to the device or cause batteries to explode.

  3. Open the USB Type-C port cover and connect the USB power cable to the port. Be careful not to use excessive force when plugging the cable. Any damage caused by attempting to insert the connector incorrectly is not covered by the warranty.

  4. Plug the charger into an AC mains socket.

  5. When charging is complete, remove the cable from the device, then unplug the power adapter from the main socket. Close the USB port cover on the device.

Tips:

  1. Fully charge the battery straight from the box, switching off the power when battery indicator shows full. Please do not leave the phone on charge when full as this may damage the battery and affect performance.

  2. Disconnect the charger from mains power supply when not in use.

  3. In the event of a fully discharged battery, please charge the phone for at least 15 minutes before powering it on.

  4. The optimum working temperature for the AGM G2 is from 0℃~40℃. Charging the phone outside this temperature range will damage the battery and shorten battery life.
    Please do not charge the phone under extremely low or high temperatures, Please charge the phone under 5℃~40℃. Otherwise, the battery will be damaged or exploded.

  5. Please use the certified charger and cable to ensure maximum performance and safety.

  6. Please note that the battery will still discharge itself even when the phone is not in use and switched off. If you plan to not use the unit for an extended period, you should still charge it a least every two months to prevent complete power loss and to protect your data.

FREQUENTLY USED FUNCTIONS

Lock/Unlock the screen:

  • Press the POWER key
  • The phone screen will be locked when the phone is not in use

Unlocking the phone:
Press the POWER key to unlock the screen and slide the screen up to unlock the phone.

Taking a Screenshot:
Press the POWER key and VOLUME DOWN key at the same time

Making a call:

  1. Touch the phone icon on the home screen
  2. Open the dial pad and input the phone number
  3. Touch the call record icon to check call records
  4. Touch the contact icon to check the contact menu

Sending an MSM:

  1. Touch the message icon on the home screen
  2. Create a new message
  3. At the top of the screen, enter a phone number or select a contact. Type your message, then send

Send an email:

  1. Touch the Email icon on the Home or All Apps screen
  2. If you have already signed into an Email account during setup, your email will be synchronized to your device. Otherwise, add an email address now

WIFI Connection:

  1. Touch the Settings icon to enter Settings menu
  2. Touch the WIFI icon to enable or disable WIFI

Enabling Data:

  1. Touch the Settings icon to enter the Settings menu
  2. Touch the SIM card icon to enable data connection
  3. Disable data connection when not use

Location Services:

  1. Touch the Settings icon to enter the Settings menu.
  2. Touch the Location icon to turn on/off location services.
  3. Turn off Location Services to save power when not in use.

Adding a Language:

  1. Touch the Settings icon to enter the Settings menu
  2. Touch the Language icon and select Language
  3. Touch Add icon to choose your language
  4. Press and Hold the language you have chosen and move to top

Taking a Photo/Video:

Normal Photo/Video

  1. Touch the Camera icon to activate the camera menu
  2. Touch the shot icon to take a photo.
  3. Touch the switch icon to switch the rear and front cameras.
  4. Touch the view icon to check photo or video history.
  5. Touch the video icon to shoot a video.

Night Vision Photo:

  1. Touch the Camera icon to activate the camera menu
  2. Touch the Night Vision mode icon to enter Night Vision mode
  3. Touch the shot icon to take a Night Vision photo

Macro Photo

  1. Touch the Camera icon to activate camera menu
  2. Touch the Macro mode icon to enter macro mode
  3. Put the phone camera close to object
  4. Touch the shot icon to take a macro photo

FUNCTIONS SHORTCUT MENU

  • Pull down from the status bar and open the notification panel.
  • Press the shortcut icon to activate/deactivate the functions.

ADDITIONAL FUNCTIONS

Thermal imaging Camera
Click APP IRCamera to turn on the function

Thermal Imaging Notice:

To ensure the safety of the users and the device, please read the all following instructions carefully before you use the device.

  1. During the use of the thermal camera, do not point directly at extremely high-intensity thermal radiation sources, such as the sun, laser, spot welding machine, etc., it could burn the module and cause permanent damage.
  2. The ideal working temperature is -10 °C ~ 50°C.
  3. Please DO NOT crack the lens to any sharp or hard object.
  4. Please DO NOT use corrosive solution to clean the lens.
  5. Please be AWARE of static electricity.
  6. Please DO NOT disassemble the device. If any fault occurs, please contact AGM for professional repair.

Google apps

Google provides entertainment, social network, and business apps. You may require a Google Account to access some apps. Refer to Accounts for more information.
To view more app information, access each apps in the help menu.
Tips: Some apps may not be available or may be labeled differently depending on the region or service provider.

  • Chrome
    Search for information and browse web pages.

  • Gmail
    Send or receive emails via the Google Gmail service.

  • Maps
    Find your location on the map, search for locations, and view location information for various Places.

  • YT Music
    Discover, listen to, and share music on your device.

  • Play Movies & TV
    Watch videos stored on your device and download various content to watch from the Play Store.

  • Drive
    Store your content on the cloud, access it from anywhere, and share it with others.

  • Google
    Search quickly for items on the Internet or your device.

  • Play Store
    Download third-party apps from the Play Store

  • Duo
    Video and voice calls over the network.

Google, Google Play, Gmail, Chrome and other marks are trademarks of Google LLC.

WARNING

At full volume, extended use of the mobile audio player may damage the user’s hearing.

Please install only officially released applications for the AGM G2.
AGM is not responsible for any 3rd parties’application data.

COMPLIANCE

This device complies with the essential requirements and other provisions contained in Directive 2014/53/EU.

Basic information of manufacturer

Company:SHENZHEN AIJIEMO SCIENCE AND TECHNOLOGY CO.,LTD Product name:smart phone
Copyright © AGM Mobile Limited 2021. All rights reserved.
THIS DOCUMENT IS FOR INFORMATION PURPOSES ONLY, AND DOES NOT CONSTITUTE ANY KIND OF WARRANTY.

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