AGM GLOBAL TAIPAN TM15-384 Thermal Imaging Monocular User Manual

AGM GLOBAL TAIPAN TM15-384 Thermal Imaging Monocular

Specifications

Model Numbers: TM15-384, TM19-384, TM25-384

Product: Taipan Thermal Imaging Monocular

General Information

System Description
The Taipan Thermal Imaging Monocular is a compact and portable device designed for thermal imaging purposes. It provides users with the ability to capture thermal images in various environments.

Key Features

• Compact and portable design
• Thermal imaging capabilities
• Easy to use interface
• Durable construction

Standard Components

• Taipan Thermal Imaging Monocular
• Carrying case
• User manual
• Charging cable

Operating Instructions

Basic Operations
To turn on the device, press and hold the power button for 3 seconds. Use the navigation buttons to navigate through different settings and modes.

Main Function
The main function of the Taipan Thermal Imaging Monocular is to provide users with thermal imaging capabilities for various applications such as surveillance, hunting, and outdoor activities.

Client Software Introduction
The device can be connected to a computer or mobile device using the provided software for data transfer and analysis. Follow the instructions in the user manual for software installation.

Maintenance

Maintenance
Regularly clean the lens and body of the monocular using a soft cloth. Avoid exposing the device to extreme temperatures or moisture.

Troubleshooting
If you encounter any issues with the device, refer to the troubleshooting section of the user manual or contact customer support for assistance.

Warranty Information

Warranty Information and Registration
Register your product online to activate the warranty. The warranty covers manufacturing defects and malfunctions under normal use conditions.

FAQ

Q: Is the Taipan Thermal Imaging Monocular waterproof?
A: The Taipan Thermal Imaging Monocular is not waterproof. Avoid exposing it to water or moisture to prevent damage.

Q: Can I use the monocular in complete darkness?
A: Yes, the device is equipped with infrared technology, allowing you to use it in complete darkness.

TAIPAN
TM15-384 TM19-384 TM25-384
THERMAL IMAGING MONOCULAR
USER MANUAL

© 2020 AGM Global Vision, LLC. All rights reserved. This documentation is subject to change without notice. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted by any electronic medium or in machine-readable form without the prior written permission of AGM Global Vision, LLC.
Approved for public release, distribution unlimited.
If you have questions that are not covered in this manual, or need service, contact AGM Global Vision customer support for additional information prior to returning a product.
AGM Global Vision, LLC 173 West Main Street PO Box 962 Springerville, AZ 85938 Tel. 928.333.4300 support@agmglobalvision.com www.agmglobalvision.com

EXPORT INFORMATION

Buyer acknowledges that all products supplied by AGM Global Vision, LLC are subject to U.S. export control laws, including, but not limited to, the Export Administration Regulations, the International Traffic in Arms Regulations, the International Economic Emergency Powers Act, and various U.S. embargoes and sanctions. AGM Global Vision products may not be exported, re-exported, or transferred contrary to U.S. export control laws. In particular, AGM Global Vision products may not be exported, re-exported, or transferred to prohibited countries, individuals, organizations, or entities, including but not limited to those individuals and entities listed on the List of Specially Designated Nationals and Blocked Persons administered or maintained by the U.S. Office of Foreign Assets Control (“OFAC”), the various lists maintained by the Bureau of Industry and Security of the Department of Commerce, and the U.S. State Department and Buyer represents and warrants that neither Buyer nor any of its officers, directors, or employees are on such lists. Distribution or resale by Buyer to such countries, individuals, organizations, or entities is expressly prohibited. Buyer has and will maintain a positive process to ensure compliance with this Section.
2023.08.16

FCC INFORMATION

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment complies with FCC/IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.
FCC compliance: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.

FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

EU CONFORMITY STATEMENT
This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info
INDUSTRY CANADA ICES-003 COMPLIANCE
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

TAIPAN USER MANUAL

LIST OF CONTENTS
TITLE
Safety Summary 1. GENERAL INFORMATION 1.1 System Description 1.2 Key Features 1.3 Standard Components 2. OPERATING INSTRUCTIONS 2.1. Basic Operations 2.2 Main Function 2.3 Client Software Introduction 3. MAINTENANCE 3.1 Maintenance 3.2 Troubleshooting 4. WARRANTY INFORMATION 4.1 Warranty Information and Registration 5. SPECIFICATIONS 5.1 Specifications

PAGE
5 6 6 7 7 8 8 12 17 19 19 20 21 21 23 23

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SAFETY SUMMARY

· Read and follow all instructions · Read all warnings · Only use the attachments/accessories specified by the manufacturer · All service must be provided by the manufacturer
WARNING:
This product contains natural rubber latex, which may cause potentially fatal allergic reactions! If you are allergic to latex, it is important that you strictly avoid exposure to products that contain it.

WARNINGS AND CAUTIONS:
· All electronic operation should be in strict compliance with the electrical safety regulations, fire prevention regulations and other related regulations in your local region.
· Please use the power adapter, which is provided by a proven manufacturer. The power consumption cannot be less than the required value.
· Do not connect several devices to one power adapter as adapter overload may cause over-heat or fire hazard.
· Do not drop the device or subject it to physical shock, and do not expose it to high electromagnetic radiation. Avoid the device installation on vibrations surface or places subject to shock (ignorance can cause equipment damage).
· Make sure the running environment meets the requirement of the device. The operating temperature shall be -20°C to 55°C (-4°F to 131°F), and the operating humidity shall be 95% or less.
· Do not place the device in extremely hot (refer to the specification of the device for the detailed operating temperature), cold, dusty or damp locations, and do not expose it to high electromagnetic radiation.
· The device cover for indoor use should be kept from rain and moisture. · Exposing the device to direct sun light, low ventilation or heat source such as
heater or radiator is forbidden (ignorance can cause fire danger). · Do not aim the device at the sun or extra bright places. A blooming or smear
may occur otherwise (which is not a malfunction however), and affecting the endurance of sensor at the same time. · The built-in battery cannot be dismantled. Please contact the manufacture for repair if necessary. · For long-term storage of the battery, make sure you fully charge it every 6 months, to ensure the battery quality. Otherwise, you may damage the battery.
NOTES:
· The detector spectral band provides better visibility through smoke, dust, rain, smog, etc.
· Infrared radiation does not travel through glass. As a result, the monocular does not detect objects if they are behind glass windows or other barriers.
EMERGENCY:
If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center.

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1 GENERAL INFORMATION

1.1 SYSTEM DESCRIPTION

The Taipan TM-384 handheld observational thermal monocular is equipped with a 384×288 infrared detector and a 1280×960 LCOS display. It supports functions of observation, highest temperature target tracking, distance measurement, Wi- Fi hotspot, and so on. The high-sensitivity built-in thermal detector provides you with clear view even in total darkness. The monocular is mainly applied to scenarios such as patrolling, law enforcement, searching and rescuing, drug enforcement, anti-smuggling, criminal seizing, hiking, travel, and hunting, etc.

8

9

7 6
5 4

13

10

11

3

12

1

2
FIGURE 1-1. MAIN PARTS

TABLE 1-1. MAIN PARTS

ITEM 1 2 3 4 5 6 7

DESCRIPTION Body Lens Cap Lens Focus Adjustment POWER Button CAPTURE Button MODE Button ZOOM Button

ITEM 8 9 10 11 12 13

DESCRIPTION Diopter Adjustment Knob Eyepiece USB Interface Cover Tripod Screw Battery Status Indicator USB type C Interface

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1.2 KEY FEATURES
· 384×288 resolution, 12 m, high-sensitivity detector · Adaptive AGC, DDE, 3D DNR · 1280×960 resolution LCOS display · Distance measurement · Highest temperature tracking · Built-in memory module supports video recording and snapshot
capturing · Wi-Fi hotspot · Built-in rechargeable Lithium battery · Up to 7.5 hours continuous running · 3-year warranty
1.3 STANDARD COMPONENTS
The standard components are shown in Figure 1-2 and listed in Table 1-2. The ITEM NO. column indicates the number used to identify items in Figure 1-2.

2

3

1 6

4 5

ITEM NO. 1 2 3 4 5 6

FIGURE 1-2. STANDARD COMPONENTS
TABLE 1-2. STANDARD COMPONENTS
DESCRIPTION Monocular USB Cable Lanyard AC Power Adapter/Charger Lens Cloth Operation Manual

QUANTITY 1 1 1 1 1 1

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2 OPERATING INSTRUCTIONS

2.1. BASIC OPERATIONS
2.1.1 UNPACKING The following steps must be completed prior to each mission.

1. Open the carrying case, remove the monocular, and verify that all components
   are included. 2. Inspect the monocular for any obvious evidence of damage to the optical
   surfaces, body, eyecup, operation buttons, etc. Ensure that all optical surfaces are clean and ready for use. Clean all optical surfaces with a lens tissue.
   2.1.2 CHARGING THE MONOCULAR
   When the monocular is turned on, the OSD (on-screen display) shows the battery status. When you see the Low Battery status, charge the monocular and ensure it’s working properly. NOTE: Please charge the monocular with the delivered USB cable and power adapter. The charging temperature should be 0°C to 45°C (32°F to 113°F).
   1. Lift the USB cover. 2. Plug in the USB cable and charge the device. 3. Plug the power adapter to the power source.
   USB COVER
   BATTERY STATUS INDICATOR USB INTERFACE
   FIGURE 2-1. TAIPAN CHARGING

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TABLE 2-1. BATTERY LED INDICATOR STATUS

I N D I C AT O R S Flashing Red & Green Solid Red Solid Green Off

FUNCTIONS Error occurred. Battery is properly charging. Battery is fully charged. Battery is not charged.

2.1.3 CONTROL BUTTONS

The Taipan controls are shown in Figures 2-2 and are defined in Tables 2-2.

Each button is responsible for some functions selected by short press or long

press the button. Pushing a button for 2+ second is considered “long press/

hold.”

CAPTURE

MODE

POWER

ZOOM

FIGURE 2-2. CONTROL BUTTONS TABLE 2-2. BUTTON FUNCTIONS

BUTTON POWER CAPTURE
MODE

FUNCTIONS
Press: Standby Mode / Device Wake Up Hold: Power On/Off
Press: Capture Snapshot Hold: Start/Stop Record Video Menu Navigation: Cursor Up
Press: Switch Pallet Hold: Menu Operation Menu Navigation: Confirm

ZOOM ±

Press: Digital Zoom Hold: FFC Menu Navigation: Cursor Down

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2.1.4 POWER ON AND OFF
Power On Hold the POWER button to power on the device. An image will appear on the display. Refer to the figure below for the main view of the monocular display. Power Off When the device is turned on, hold button to power off the device.
NOTE
See the battery icon on the device display for the electricity quantity. Icon means the battery is fully charged, and icon means that the battery is low. When the low power note shows, charge the battery.
Auto Power Off In the “Auto Power Off” menu you can set the time for the automatic shutdown of the device as required ( OFF / 30 min / 45 min ).

2.1.5 ON-SCREEN DISPLAY (OSD)
On-screen interface displays the main setup menu items and device status indicators. Refer to the Figure 2-3 for the main view of the display.

DIGITAL ZOOM HOT SPOT

STORAGE B AT T E R Y

FIGURE 2-3. ON-SCREEN DISPLAY
2.1.6 STANDBY MODE
Standby mode is used to save battery power. In the view mode, press the POWER button . After a few seconds, the display will turn off. Press the POWER button button again to exit the Standby mode.
2.1.7 THERMAL VIEW OBSERVATION 1. Power on the monocular. 2. Hold the monocular and make sure the eyepiece covers your eye. 3. Adjust the diopter adjustment knob until the OSD text or image is clear. 4. Point the monocular towards the target of the view. 5. Set palette, brightness, contrast, scene mode and FFC (Flat Field Correction),
to display the best image effect.

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2.1.8 DIGITAL ZOOM

In the live view interface press the ZOOM button

to switch the digital zoom

of the device between 1×, 2×, 4× and 8× digital zoom.

2.1.9 PALETTE SETTINGS
You can select different palettes to display the same scene in different effects. Press the MODE button to switch palettes.
TABLE 2-3. PALETTE SETTINGS

PA L E T T E WHITE HOT BLACK HOT
FUSION RED HOT

DESCRIPTION

The hot part is white-colored in view. The higher the temperature is, the lighter the color is.
The hot part is black-colored in view. The higher the temperature is, the more black the color is.
The hot part is white-colored. From high temperature to low temperature, the image is colored in from white, yellow, red, pink to purple.
The hot part is red-colored in view. The higher the temperature is, the redder the color is.

2.1.10 VIDEO RECORDING AND IMAGE CAPTURE

Video Recording

In the main live view, hold the CAPTURE button upper left corner, the recording time displays.

and start recording. In the

Hold the CAPTURE button

again to stop recording.

FIGURE 2-4. VIDEO RECORDING

Image Capture On the main live view page, press the CAPTURE button

to capture picture.

NOTE:
· When capturing succeeds, the image freezes for 1 second and a prompt shows on the display. · For exporting captured pictures, refer to File Export.

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2.1.11 FILE EXPORT
Before connecting the thermal monocular to a computer, please make sure that the Wi-Fi hotspot of the monocular is disabled. 1. Connect the thermal monocular to your PC with USB cable and open the
detected disk.
2. Open computer disk and select the disk of device. Go to the DCIM folder and find the folder named after the capture year and month. For example, if you capture a picture or record a video on January 2023, go to DCIM -> 202301 to find the picture or video. – Select and copy the videos to PC and play the file with the player. – Select and copy the snapshots to PC and view the files.
3. Disconnect the monocular from your PC.
NOTE:
· The device displays images when you connect it to PC. But functions such as recording, capturing and hot spot are disabled.
· When you connect the device to PC for the first time, it installs the drive program automatically.

2.2 MAIN FUNCTIONS

2.2.1 MENU OPERATION

When the device powers on, hold the MODE button to display the menu.

Press

and

buttons to move between menu items. The active element

is highlighted in orange. Press button to select menu item or change an

option.

OK

FIGURE 2-5. THE MAIN MENU TABLE 2-4. MENU FUNCTION

MENU ITEM BRIGHTNESS CONTRAST

SYMBOL

OPTION
10 Levels of brightness
10 Levels of contrast

FUNCTION Adjust the image contrast. Adjust the image brightness.

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MENU ITEM SYMBOL OPTION

FUNCTION

SCENE MODE IMAGE CALIB.
CVBS

CVBS CVBS

Recognition Jungle

Switch between the Recognition mode and Jungle mode.

Auto / Manual / External
OFF
ON

Select the Flat Field Correction (FFC) mode.
Turn on and off the CVBS Output function to view the video on CVBS monitor.

DPC AUTO POWER
OFF UNIT
BURN PREVENTION
VERSION RESTORE LANGUAGE TIME SYNC.
OSD
MEASURE
HOT TRACKING

—

Correct dead pixel manually.

OFF/ 30 min/ 45 min
yard / m

Set the automatic shutdown time.
Selection of the unit of measurement for distance.

OFF

Turn on and off the Burn

Prevention function. ON

—

View the firmware version number and serial number.

—

Restore the device to defaults.

List of Languages
Time Format / Time / Date

Select the language of interface. Set the time and date.

ON

Enable or disable OSD, time,

date. OFF

0.8m/1.2m/ 1.8m/3.0m
Target Height

Distance measurement mode.

OFF

Enable/disable hot spot mark

(marking the spot of highest

ON

temperature).

NETWORK

OFF Hotspot

Enable or disable the Wi-Fi hotspot.

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2.2.2 BRIGHTNESS ADJUSTMENT

1. Hold the MODE button to show the menu of device.

2. Select

Brightness menu item and press

brightness.

button to adjust the

In White Hot mode, you can select one of ten levels of the brightness to adjust the image lighter or darker.
In Black Hot mode, the brightness of the image turns in the opposite way.

2.2.3 CONTRAST ADJUSTMENT
1. Hold the MODE button to show the menu of device. 2. Select Contrast menu item and press button to adjust the image
contrast. You can select one of ten levels of the contrast.

2.2.4 SCENE MODE
You can select proper Scene Mode according to environment temperature to improve the display effect. 1. Hold the MODE button to show the menu of device.
2. Select / Scene Mode menu item ( is default option) and press to switch scene.
– Recognition mode ( ) improves an image so that the object edge is more distinct.
– Jungle mode ( ) is more suitable for hunting environment because of the highlight function of small objects.
3. Hold to save settings and exit.

2.2.5 FLAT FIELD CORRECTION

The Image calibration function in the thermal device performs the so-called Flat Field Correction (FFC) can correct non-uniformity of display. During correction, a shutter will be lowered in front of the detector. A click is heard and the image is momentarily interrupted. In this case, the detector is calibrated and the image becomes more accurate.

1. Hold the MODE button to show the menu of device.

2. Select mode.

Image Calib. menu item and press

button to switch the FFC

Auto: The monocular performs FFC automatically when switching on or rebooting the camera.

Manual: Hold

button in live view to correct the nonuniformity of display.

External: Cover the lens cap, then hold nonuniformity of display.

button in live view to correct the

3. Hold button to confirm.

2.2.6 CVBS OUTPUT
You can view the video on CVBS monitor, to get a better and clear image, more convenient to check the detail.

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1. Connect the USB-CVBS cable to USB port of thermal monocular and to monitor’s CVBS port.

NOTE: USB-CVBS cable need to be purchase separately.

NOTE:
CVBS Output function doesn’t support hot plug, so please connect the cable before power on.

2. Hold the MODE button to show the menu of device.

3. Select CVBS menu item and press video output.

button to turn on or turn off the CVBS

2.2.7 DEFECTIVE PIXELS CORRECTION

Defective Pixels Correction (DPC) function can correct the defective pixels on the screen which are not performed as expected.

Before you start switch the palettes mode to White Hot mode.

1. Hold the MODE button to show the menu of device.

2. Select DPC menu item.

3. Press button to select the offset. The offset refers to the moving length of cursor.

4. Press

and

to select the moving direction.

5. Press to move the cursor to the position of dead pixel.

6. Hold

to correct the dead pixel.

2.2.8 AUTO POWER OFF

You can set the time for the automatic shutdown of the device as required.

1. Hold the MODE button to show the menu of device.

2. Press

and

to select Auto Power Off menu item and press the

MODE button to select OFF, 30 min or 45 min.

3. Hold button to confirm.

2.2.9 UNIT
In the menu select Unit menu item and press button to switch the unit of measurement for distance. Yard and meter units are selectable. Hold button to save settings and exit.

2.2.10 BURNING PREVENTION

This function can prevent damage to the thermal sensor from the sun or other high temperature bright light source. When enabling this function, the shield will close until the environment turns to normal.

1. Hold the MODE button to show the menu of device.

2. Select Burn Prevention menu item and press disable the Burn Prevention function.

button to enable or

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NOTE:
When the burn-prevention function is disabled, the shield won’t be forced to close in such conditions.

2.2.11 VIEW DEVICE INFORMATION
1. Hold the MODE button to show the menu of device. 2. Select Version menu item and press the wheel button . You can view
the device information such as firmware version, and serial number.

2.2.12 RESTORE DEVICE

You can reset the settings of device.

1. Hold the MODE button to show the menu of device.

2. Select Restore menu item and press defaults according to the prompt.

button to restore the device to

2.2.13 LANGUAGE SETTING
You can select different languages of user interface.
1. Hold the MODE button to show the menu of device. 2. Select Language menu item and press button to select the language. 3. Hold to save settings and exit.

2.2.14 TIME SYNCHRONIZATION

1. Hold the MODE button to show the menu of device.

2. Select Time Sync. menu and press button.

3. Select the 24-Hour Time and press or 24 hour).

button to switch the time system (12

4. Press

and

to select the time and date to be synchronized.

5. Press button and then use

and

buttons to to set the time and

date. Press button again to finish the setting.

6. Hold button to save settings and exit.

2.2.15 OSD
1. Hold the MODE button to show the menu of device. 2. Select OSD menu item and press button to switch the OSD mode. When OSD (On-Screen Display) is on the information of Wi-Fi hotspot activation, magnification with digital zoom, storage memory status, and battery status displays in top right corner of viewfinder.
2.2.16 DISTANCE MEASUREMENT
The device can detect the distance between the target and the observation position. NOTE: When measuring the distance, keep the hand and the position steady. Otherwise, the accuracy may be affected.

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1. Hold the MODE button to show the menu of device.

2. Select Measure menu item and press Measurement mode.

button to enter the Distance

3. Press

button to go to the target setting interface.

1. Press

or

to select the target from Wolf (0.8m), Bear (3.0m),

Deer (1.2m), and Custom (1.8m).

2. Set the target and press to confirm.

4. Align the center of top mark with the edge of target top. Press .

The cursor blinks on the top edge of the target.

5. Align the center of bottom mark with the edge of target bottom. Press .

The left top of the image displays the distance measurement result and the height of the target.

FIGURE 2-6. DISTANCE MEASUREMENT

NOTE:
Go to distance measurement interface, and press previous measuring target.

to view the result of the

2.2.17 HOT TRACKING
The device can detect the highest temperature spot in the scene and mark it on display. 1. Hold the MODE button to show the menu of device.
2. Select / Hot Tracking and press button to enable/disable hot spot mark (marking the spot of highest temperature).
When the hot spot mark is enabled, the mark displays in the spot of the highest temperature. When the scene changes, the mark moves.
2.2.18 NETWORK
Connect your phone to the Wi-Fi hotspot of the rifle scope, you can configure the parameters and realize functions of the device. 1. Hold the MODE button to show the menu.
2. Select Network menu item to enable Wi-Fi hotspot function. 3. Hold the MODE button to exit a menu. Open the AGM Connect APP and connect your phone with the device (refer to part 2.3). You can view the interface of rifle scope on your phone.

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NOTE:
When the power is less than 15%, the Wi-Fi hotspot function will be turned off automatically.

2.3 CLIENT SOFTWARE INTRODUCTION

Search the AGM Connect software in App Store (iOS System) or Google PlayTM (Android System) and install the application on your mobile phone. Turn on the Wi-Fi hotspot on the thermal device and then connect your phone to the hotspot.
– Hotspot Name: Wlan-
– Hotspot Password: Last 9 digits of Serial Number of your digital scope.

NOTE:
The device password is set by user at first activation. If the password was lost or forgotten, it can be reset. To reset a password perform the following steps:

1. When the rifle scope is turned on, hold the MODE button OSD menu.

to activate the

2. Select

menu item and press the MODE button

parameters to default settings.

to restore all

1. Run the app and connect the phone or tablet with the device.

2. If the device is inactivated, set the password and activate it. If the device is activated, enter the password to add it to the app.
3. When the device is added, the live view can be seen. You can view the interface of the device on the software. User can change such image parameters as brightness, contrast, zoom, palettes directly via phone or tablet as well as record video on phone/tablet memory.

Device [Taipan TM15-384] FIGURE 2-7. CLIENT SOFTWARE

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3 MAINTENANCE

3.1 MAINTENANCE
3.1.1 CLEANING PROCEDURES
1. Gently brush off any dirt from the body of the device using a clean, soft cloth. 2. Moisten the cloth with fresh water and gently wipe down the external
surfaces (except lenses). 3. Dry any wet surfaces (except lenses) using another dry, clean, soft cloth. 4. Using a lens brush, carefully remove all loose dirt from the lenses. 5. Dampen a cotton swab with ethanol and slowly, gently wipe down the lenses.
Clean the glass surfaces using circular movements, starting from the center of the lens and moving out towards the edge, without touching the lens holder. Change the cotton swab after each circular stroke. Repeat this step until the glass surfaces are clean. 6. Clean the accessories with a soft brush (or cloth) dampened with soap and water.
3.1.2 PREPARING FOR EXTENDED STORAGE
CAUTION:
Thoroughly dry each item before placing them into the storage case.
To prepare the monocular for extended storage: 1. Clean the monocular and accessories. 2. Place all items into the storage case.
3.1.3 VIEW DEVICE INFORMATION
1. Hold button to show the menu of device. 2. Select , and press button. You can view the device information such
as version, and serial No.
3.1.4 UPDATING THE DEVICE FIRMWARE
1. Visit www.agmglobalvision.com/firmware website. Select your product, download the firmware update package to your PC and unzip it. Follow the detailed instructions on the website. 2. Connect the device to your PC with USB cable. 3. Turn on the device. Make sure the Wi-Fi hotspot function is disabled. 4. Open the detected disk (USB drive) in file manager program. Copy the unzipped digicap.dav file and paste it to the root directory of the device.

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5. Turn off the device completely, then power it back on. After awhile, the firmware update process will start automatically. During the update, the screen will display the inscription “Upgrading…”. The update process will be completed when the inscription “Upgrading…” goes out.
6. Turn off the device and disconnect it from your PC.
You can also enjoy automatic update function in AGM Connect App (see part 2.3 for details).
1. Start the AGM Connect App and tap the Settings icon in the left top corner.
2. Tap your device in the device list. The information about device will shown.
3. Tap Checking for Upgrade to detect and download the latest FW version.

3.2 TROUBLESHOOTING
Table 3-1 lists the most common malfunctions that may occur with your equipment. Perform the tests, inspections, and corrective actions in the order they appear in the table. This table does not list all the malfunctions that may occur with your device, or all of the tests, inspections, and corrective actions that may be necessary to fix them. If the equipment malfunction is not corrected by the suggested actions, or a problem occurs that is not listed in this table, please contact AGM Global Vision’s Customer Support center or your retailer.
TABLE 3-1. TROUBLESHOOTING

MALFUNCTION The charge indicator flashes improperly. Device power indicator is off. The image of the monocular is not clear. Wi-Fi is not found.
Capturing or recording fails.
The PC cannot identify the monocular.

CORRECTIVE ACTION
Examine whether the device is charged with standard power adapter and the charging temperature is 0°C to 45°C (32°F to 113°F).
Examine whether the device is off-battery.
Perform the sight adjustment referring to section 2.1.5.
Examine whether the Wi-Fi function is turned on. If not, go to OSD menu and turn on Wi-Fi.
Examine the items below: 1. Whether the device is connected to your PC and disabled the capturing and recording. 2. Whether the storage space is full. 3. Whether the device is low-battery.
Examine the items below: 1. Whether the device is connected to your PC with standard USB cable. 2. If you use other USB cables, make sure the cable length is no longer than 1 m. 3. Whether the Wi-Fi function is turned on. If so, go to OSD menu and turn off Wi-Fi.

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AGM Global Vision

WARRANTY INFORMATION

4.1 WARRANTY INFORMATION AND REGISTRATION
4.1.1 WARRANTY INFORMATION
This product is guaranteed to be free from manufacturing defects in material and workmanship under normal use for a period of three (3) years from the date of purchase. In the event that a defect covered by the warranty below occurs during the applicable period stated above, AGM Global Vision, at its discretion, will either repair or replace the product; such action on the part of AGM Global Vision shall be the full extent of AGM Global Vision’s liability, and the Customer’s sole and exclusive reparation. This warranty does not cover a product if it has been (a) used in ways other than its normal and customary manner; (b) subjected to misuse; (c) subjected to alterations, modifications or repairs by the Customer or by any party other than AGM Global Vision without prior written consent of AGM Global Vision; (d) is the result of a special order or categorized as “close-out” merchandise or merchandise sold “as-is” by either AGM Global Vision or the AGM Global Vision dealer; or (e) merchandise that has been discontinued by the manufacturer and either parts or replacement units are not available due to reasons beyond the control of AGM Global Vision. AGM Global Vision shall not be responsible for any defects or damage that in AGM Global Vision’s view are a result from the mishandling, abuse, misuse, improper storage or improper operation of the device, including use in conjunction with equipment that is electrically or mechanically incompatible with, or of inferior quality to, the product, as well as failure to maintain the environmental conditions specified by the manufacturer. This warranty is extended only to the original purchaser. Any breach of this warranty shall be enforced unless the customer notifies AGM Global Vision at the address noted below within the applicable warranty period.
The customer understands and agrees that except for the foregoing warranty, no other warranties written or oral, statutory, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, shall apply to the product. All such implied warranties are hereby and expressly disclaimed.
4.1.2 LIMITATION OF LIABILITY
AGM Global Vision will not be liable for any claims, actions, suits, proceedings, costs, expenses, damages, or liabilities arising out of the use of this product. Operation and use of the product are the sole responsibility of the Customer. AGM Global Vision’s sole undertaking is limited to providing the products and services outlined herein in accordance with the terms and conditions of this Agreement. The provision of products sold and services performed by AGM Global Vision to the Customer shall not be interpreted, construed, or regarded, either expressly or implied, as being for the benefit of or creating any obligation toward any third party of legal entity outside AGM Global Vision and

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the Customer; AGM Global Vision’s obligations under this Agreement extend solely to the Customer. AGM Global Vision’s liability hereunder for damages, regardless of the form or action, shall not exceed the fees or other charges paid to AGM Global Vision by the customer or customer’s dealer. AGM Global Vision shall not, in any event, be liable for special, indirect, incidental, or consequential damages, including, but not limited to, lost income, lost revenue, or lost profit, whether such damages were foreseeable or not at the time of purchase, and whether or not such damages arise out of a breach of warranty, a breach of agreement, negligence, strict liability, or any other theory of liability.
4.1.3 PRODUCT REGISTRATION
In order to validate the warranty on your product, the customer must complete and submit AGM Global Vision PRODUCT REGISTRATION FORM on our website (www.agmglobalvision.com/customer-support).
4.1.4 OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, the End-user (Customer) must notify the AGM Global Vision service department via e-mail. Send any requests to support@agmglobalvision.com to receive a Return Merchandise Authorization number (RMA). When returning any device, please take the product to your retailer, or send the product, postage paid and with a copy of your sales receipt, to AGM Global Vision’s service center at the address listed above. All merchandise must be fully insured with the correct postage; AGM Global Vision will not be responsible for improper postage or merchandise that becomes lost or damaged during shipment. When sending product back, please clearly write the RMA# on the outside of the shipping box. Please include a letter that indicates your RMA#, the Customer’s Name, a Return Address, reason for the return, contact information (valid telephone numbers and/or an e-mail address), and proof of purchase that will help us to establish the valid start date of the warranty. Product merchandise returns that do not have an RMA# listed may be refused, or a significant delay in processing may occur. Estimated Warranty service time is 10-20 business days. The End-user/Customer is responsible for postage to AGM Global Vision for warranty service. AGM Global Vision will cover return postage/shipping after warranty repair to the End-user/ Customer only if the product is covered by the aforementioned warranty. AGM Global Vision will return the product after warranty service by domestic UPS Ground service and/or domestic mail. Should any other requested, required, or international shipping methods be necessary, the postage/shipping fee will be the responsibility of the End-user/Customer.
For service, repair or replacement, please contact:
AGM Global Vision, LLC
173 West Main Street
PO Box 962
Springerville, AZ 85938
Tel. 928.333.4300
support@agmglobalvision.com
www.agmglobalvision.com

22

AGM Global Vision

5 SPECIFICATIONS

5.1 SPECIFICATIONS

TAIPAN TM15-384 TAIPAN TM19-384 TAIPAN TM25-384

Detector Type

12 m Vanadium Oxide Uncooled Focal Plane Array

Resolution

384×288

Refresh Rate

50 Hz

Response Waveband

8 m to 14 m

Lens (Focal Length)

15 mm

19 mm

25 mm

Aperture

F1.0

F1.0

F1.0

Field of View (H×V)

17.5° × 13.1°

13.8° × 10.4°

10.5° × 7.9°

Magnification

1.5-12×

2-16×

2.5-20×

Digital Zoom

1×, 2×, 4×, 8×

Monitor

1280×960, 0.4 inch, LCOS

FFC (Flat Field Correction)

Auto, Manual, External Correction

Palettes

Black Hot, White Hot, Red Hot, Fusion

Highest Temperature Spot Tracking

Yes

Wi-Fi Hotspot

Yes

Standby Mode

Yes

Storage

Built-in memory module (8 GB)

Record Video

On-board video recording

Capture Snapshot

Yes

CVBS Output

Yes (via USB)

Battery Type

Built-in rechargeable Lithium battery

Battery Operating Time Up to 7.5 hours continuous running (@25°C, Wi-Fi off)

Battery Capacity Display

Yes

Power

5 VDC/2 A, 2.1 W, USB Type-C Interface

Working Temperature

-20°C to 55°C (-4°F to 131°F)

Protection Level

IP67

Drop Test Height

1.5 m (4.9 feet)

Dimension

158 × 61 × 57 mm 171 × 61 × 57 mm 171 × 61 × 57 mm (6.2 × 2.4 × 2.2 in) (6.7 × 2.4 × 2.2 in) (6.7 × 2.4 × 2.2 in)

Weight

290 g (0.64 lb) 310 g (0.68 lb) 300 g (0.66 lb)

*All data subject to change without notice.

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AGM Global Vision, LLC
MAIN OFFICE 173 West Main Street PO Box 962 Springerville, AZ 85938 USA Tel. +1.928.333.4300 info@agmglobalvision.com www.agmglobalvision.com
EUROPEAN OFFICE #6 Andrey Lyapchev Blvd Sofia, P.C. 1756 Bulgaria Tel. +35.988.560.0326 info@agmglobalvision.eu www.agmglobalvision.eu

DOWNLOAD AGM CONNECT APP:

Google Play Store

Apple App Store

AGMglobalvision.com

References

• AGM Global Vision: Night Vision and Thermal Imaging Equipment for Law Enforcement, Hunting, Outdoor and Military Gear
• AGM Global Vision: Night Vision and Thermal Imaging Equipment for Law Enforcement, Hunting, Outdoor and Military Gear
• Customer Support - AGM Global Vision
• Firmware Updates - AGM Global Vision
• AGM Globalvision: Night Vision and Thermal Imaging Equipment for Law Enforcement, Hunting, Outdoor and Military Gear
• HOME

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