AGM H5 4G Smart Phone User Manual

June 6, 2024
AGM

4G Smart Phone

H5 Safety precautions

Before using your device, please thoroughly read the following safety precautions.

  • The user manual is for reference only. Descriptions here are based on the default setting.
  • The actual product, depending on different regions, service providers, or model specifications, may vary.
  • Large files or games that require high CPU and RAM usage will affect the overall performance of the device.
  • Software, sound sources, wallpapers and other media provided with this device shall not be used for any commercial purpose. Users who illegally use the media would be completely responsible for infringing copyright laws.
  •  Data services, such as uploading, downloading, and auto-syncing, incur additional charges. Therefore, it is recommended to use a Wi-Fi network when coming to large data transfers.
  •  If you have questions about the pre-installed apps on the device, contact a Service Centre. As for user-installed apps, please contact service providers.
  • Modification of the device’s operating system or installation of unauthorized third-party software may damage your devices, cause data loss and even put your personal information in danger. These actions violate the device license agreement and will void your warranty.

Touchscreen

Tapping
To open an app, to select a menu item, press an on-screen button, or enter a character using the keyboard on the screen, tap it with your finger.
Dragging
To move an item, tap and hold it and drag it to the target position.
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
Double-tapping
Double-tap on a message conversation to zoom in. Double-tap again to return.
Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Home screen

Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.
Adding items
Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.
To add widgets, tap and hold an empty area on the Home screen, tap Plugin, tap and hold a widget, and then drag it to the Home screen.
Moving and removing an item

Moving

  1.  Tap and hold an item on the Home screen, and then drag it to a new location.
  2. To move the item to another panel, drag it to the side of the screen.
  3.  You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

Removing
To remove an item, tap and hold the item. Then, click the delete icon on the upper left corner of the app icon.
Creating folders

  1. On the Home screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps.
  2. A new folder containing the selected apps will be created.
  3. Tap Enter folder name and enter a folder name. To add more apps to the folder, tap and hold another app, and then drag it to the folder.

Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power key and swipe in any direction. You can change the way that you lock the screen to prevent others from accessing your personal information.
On the Apps screen, tap Settings → Security → Screen lock, and then select a screen lock method. The device requires an unlock code whenever unlocking it.

Notification panel

Using the notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
Using quick setting buttons
Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons area to view more buttons. To view more detailed settings, tap and hold a button.

Applications

Phone
Introduction
Make or answer voice calls.
Contacts
Introduction
Create new contacts or manage contacts on the device.
Messages
Introduction
Camera

Introduction
Take photos and record videos using various modes and settings.
SIM card application
Operator service introduction instructions.

FM Radio
Turn on the FM radio station to listen to nearby radio stations.

  • Adjust channel: Click the up and down button to switch channels after starting playback
  • Search channel: Click the search button to search for the channel after starting playback
  • Recording sound: You can record sound and save it when playing a broadcast

File
Learn fast and fun to open you’re all stored in the cell phone store pictures, movies, music, documents, and other types of files.
Calculator
Mobile phones directly perform mathematical calculations, switch to a scientific calculator landscape.
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.
Settings
Introduction
Customize settings for functions and apps. You can make your device more personalized by configuring various setting options.
WLAN
Turn Wi-Fi on or off.
Bluetooth
Turn Bluetooth on or off.
fingerprint
After the input fingerprint can use fingerprints to unlock

  • Entering for the first time to set the Pattern/PIN/Password, the Pattern/PIN/Password must be entered when you enter a fingerprint menu
  • fingerprint unlock function can be turned on or off
  • add fingerprint for the first time, please don’t touch a fingerprint acquisition data
  • add a maximum of 5 fingerprints

Google apps

Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app in the help menu. Tips: Some apps may not be available or may be labeled differently depending on the region or service provider.

Chrome
Search for information and browse web pages.
Gmail
Send or receive emails via the Google Gmail service.
Maps
Find your location on the map, search for locations, and view location information for various Places.
YT Music
Discover, listen to, and share music on your device.
Play Movies & TV
Watch videos stored on your device and download various content to watch from the Play Store.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
Google
Search quickly for items on the Internet or your device.
Play Store
Download third-party apps from the Play Store
Duo
Video and voice calls over the network.

Troubleshooting

Before contacting the Service Centre, please attempt the following solutions. Some situations may not apply to your device.

The touchscreen responds slowly or improperly
If you attach a protective cover or optional accessories to the touchscreen, the touchscreen may not function properly.

  • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.
  • The touchscreen may malfunction in humid conditions or when exposed to water.
  • Restart your device to clear any temporary software bugs.
  • Ensure that your device software is updated to the latest version.
  • If the touchscreen is scratched or damaged, visit a Service Centre.

Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.
Calls are not connected

  • Ensure that you have accessed the right cellular network.
  • Ensure that you have not set call barring for the phone number you are dialing.
  • Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

  • Ensure that you are not covering the built-in microphone.
  • Ensure that the microphone is close to your mouth.
  • If using a headset, ensure that it is properly connected.

Your device displays network or service error messages

  •  When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.
  • You cannot access some options without a subscription. For more information, contact your service provider.

A cellular network or the Internet is often disconnected or audio quality is poor

  •  Ensure that you are not blocking the device’s internal antenna.
  • When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station.
  • Move to another area and try again.
  • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

  • Password: When the device lock feature is enabled, you must enter the password you set for the device.
  • PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.
  • PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.
  • PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

The battery icon is empty
Your battery is low. Charge the battery.

The battery does not charge properly (For Service-approved chargers)

  • Ensure that the charger is connected properly.
  • Visit a Service Centre and have the battery replaced.

CAUTION

  1. Use care with the earphone may be possible excessive sound pressure from earphones and headphones can cause hearing loss

  2. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
    DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS

  3. The product shall only be connected to a USB interface of version USB2.0

  4.  The adapter shall be installed near the equipment and shall be easily accessible

  5. Operation temperature: 0-40ºC

  6. The plug is considered as disconnect device of the adapter

  7. The device complies with RF specifications when the device used at 0.5cm from your body

FCC RF EXPOSURE INFORMATION:

WARNING!! Read this information before using your phone In August 1986 the Federal Communications Commission (FCC) of the United States with its action in Report and Outer FCC 96-326 adopted an updated safety standard for human exposure to radiofrequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this phone complies with the FCC guidelines and these international standards. Use only the supplied or an approved antenna. Unauthorized antennas modifications or attachments could impair call quality, damage the phone, or result in violation of FCC regulations. Do not use a phone with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Please contact your local dealer for a replacement antenna.

BODY-WORN OPERATION:

This device was tested for typical body-worn operations with the back/front of the phone kept 1.0cm from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 1.0cm must be maintained between the user’s body and the back/front of the phone, including the antenna. Third-party belt clips, holsters, and similar accessories containing metallic components shall not be used. Body-worn accessories that cannot maintain a 1.0cm separation distance between the user’s body and the back/front of the phone, and have not been tested for typical body-worn operations may not comply with FCC RF exposure limits and should be avoided. For more information about RF exposure, please visit the FCC website at www.fcc.gov Your wireless handheld portable telephone is a low-power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies:

(1992) / (1986) / (1999) Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1). Nevertheless, we recommend that you use a hands-free kit with your phone (such as an earpiece or headset) to avoid potential exposure to RF energy. The design of your phone complies with the FCC guidelines (and those standards). Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations.

NORMAL POSITION:

Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder.

RF Exposure Information:
This product is in compliance to FCC RF Exposure requirements and refers to the FCC website https://apps.fcc.gov/oetcf/eas/reports/GenericSearch.cfm Search for FCC ID: 2A3DR-H5 to gain further information including SAR Values. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help

Do not use the device with an environment below the minimum -10℃ or over a maximum of 50℃, the device may not work. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device is acting as a slave and operating in the 2.4 GHz (2412 ~2462 MHz) band. The frequency stability of all transmission frequencies of U-NII-1, U-NII-2A and U-NII -3 meets the 47
CFR FCC Part15.407(g) requirements and the manufacturer states that their transmissions remain within the U-NII-1, U-NII-2A and U-NII -3 bands.

References

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