StarTech com SV231DPUCA 2-Port USB-C DisplayPort Alt Mode KVM Switch User Guide
- June 10, 2024
- StarTech com
Table of Contents
SV231DPUCA 2-Port USB-C DisplayPort Alt Mode KVM Switch
User Guide
SV231DPUCA 2-Port USB-C DisplayPort Alt Mode KVM Switch
| Component| Function
---|---|---
1| Console USB HID Port| • Connect a Human Interface Device (HID) (e.g.
Keyboard, Mouse, Trackpad, Number Keypad, or Drawing Tablet)
• Front (x1) and Rear (x3)
2| Console USB Hub Port| • Connect a SuperSpeed USB 5Gbps (USB 3.2 Gen 1)
Peripheral Device
• Front (x1) and Rear (x1)
3| Port Selection LED
Indicators| • Solid Green : PC1 or PC2 (Port not selected and PC Connected)
• Solid Red : PC1 or PC2 (Port Selected and PC not Connected)
• Half Green/Half Red: PC1 or PC2 (Port Selected and PC Connected)
4| Port Selection Button| • Press the Port Selection Button to switch between
PC 1 or PC 2
5| Power Input Port| • Connect the supplied Universal Power Adapter to power
the KVM Switch
6| Console DisplayPort
Output Port| • Connect to a DisplayPort Input on a Display
7| Video Mode Switch| • Console DisplayPort Output Port and Console USB Hub
Port data transfer rate options:
• 4K 60Hz (4:4:4) with USB 480Mbps — or —
• 4K 30Hz (4:4:4) / 4K 60Hz (4:2:0) with USB 5Gbps
8| Console Audio Ports| • Green: Connect an Audio Device (e.g. Speakers or
Headphones)
• Pink: Connect a Microphone
9| PC 2 USB-C Host Port| • Connect to a Computer with a USB-C Port
• For full functionality Host Computer USB-C Port must support DP-Alt Mode
10| PC 1 USB-C Host Port| Connect to a Computer with a USB-C Port
• For full functionality Host Computer USB-C Port must support DP-Alt Mode
Product Information
For the latest manuals, product information, technical specifications, and
declarations of conformance, please visit:
www.StarTech.com/SV231DPUCA
Package Contents
- KVM Switch x 1
- Set of Rubber Feet x 1
- Universal Power Adapter x 1
- Quick-Start Guide x 1
Requirements Source PCs
- Computers x 2
- USB-C DisplayPort Alt-mode enabled
- SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) USB-C Cables x 2
Console
- DisplayPort Display x 1
- DisplayPort Cable x 1
- USB Mouse x 1
- USB Keyboard x 1
- (Optional) Audio Device (e.g. Headphones) x 1
- (Optional) Microphone Device x 1
- (Optional) USB HID Devices x 2
- (Optional) SuperSpeed USB 5Gbps (USB 3.2 Gen 1) Peripheral Devices x 2
Installation
Select Resolution and USB Speed
Warning! Always disconnect the Universal Power Adapter before adjusting the
Video Mode Switch. The default mode of the Video Mode Switch is 4K@60+USB 2.0.
- Move the Video Mode Switch to the appropriate Resolution and USB Speed functionality for your setup, see Component 7 for details.
- Connect the Universal Power Adapter to the Power Input Port on the KVM Switch.
Connect the Console
Note: Power off all Computers, Displays, and Peripherals before
completing the following installation steps.
- Connect a DisplayPort Display to the Console DisplayPort Output Port, located on the rear of the KVM Switch, using a DisplayPort Cable (sold separately).
- Connect a USB Mouse and a USB Keyboard to the Console USB HID Ports, located on the front and rear of the KVM Switch.
- (Optional) After connecting the USB Mouse/Keyboard, there are two remaining Console USB HID Ports, located on the front and/or rear of the KVM Switch, for connecting up to two additional USB HIDs.
Regulatory Compliance
FCC – Part 15
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation. Changes or modifications not expressly approved by
StarTech.com could void the user’s authority to operate
the equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-3 (B)/NMB-3(B)
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
- This device may not cause interference, and
- This device must accept any interference, including interference that may cause undesired operation of the device.
- Connect an Audio Device to the Console Audio Port, located on the rear of the KVM Switch.
- (Optional) Connect up to two SuperSpeed USB 5Gbps (USB 3.2 Gen 1) Peripheral Devices to the Console USB Hub Ports, located on the front and rear of the KVM Switch.
Note: The USB Devices connected to Console USB Hub Ports will only work at USB 480Mbps if the KVM Switch is set to 4K@60+USB 2.0
Connect the PCs
-
Connect the USB-C Cable (sold separately) from the USB-C Port on the Computer to the PC
1 USB-C Host Port on the rear of the KVM Switch.
Note: The USB-C Cable needs to support Data, Power Delivery and DisplayPort Alt-mode for full functionality -
Repeat step 1 for PC 2.
Operation
Power-On Sequence
-
Connect the Universal Power Adapter from a Wall Outlet to the Power Input Port on the KVM Switch.
-
Power on all Peripherals.
-
Select PC1 by pressing and releasing the Port Selection Button until the Port Selection LED Indicator is Solid Red for PC 1. Power on the corresponding Computer.
Note: Ensure PC 1 has fully booted to the operating system before proceeding. -
Repeat step 3 to connect PC 2.
Troubleshooting
No Video is Displayed
If the KVM Switch is not passing-through video to the connected Display, and
the Video Mode Switch is set to 4K@30+USB 3.0, complete the following steps:
- Disconnect the Universal Power Adapter from the KVM Switch.
- Disconnect the USB-C Host Cables from the Host Computers and the KVM Switch.
- Move the Video Mode Switch to 4K@60+USB 2.0 position.
- Reconnect the Universal Power Adapter to the KVM Switch.
- Reconnect the USB-C Host Cables to the Host Computers and the KVM Switch.
Note: If the previous steps resolve the issue, do not revert the Video
Mode Switch back to 4K@30+USB 3.0
Warranty Information
This product is backed by a two-year warranty.
For further information on product warranty terms and conditions, please refer
to www.startech.com/warranty.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP
(or their officers, directors, employees or agents) for any damages (whether
direct or indirect, special, punitive, incidental, consequential, or
otherwise), loss of profits, loss of business, or any pecuniary loss, arising
out of or related to the use of the product exceed the actual price paid for
the product. Some states do not allow the exclusion or limitation of
incidental or consequential damages. If such laws apply, the limitations or
exclusions contained in this statement may not apply to you.
Safety Measures
If product has an exposed circuit board, do not touch the product under power.
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