BenQ InstaShow VS20 Wireless Presentation System User Manual

: June 10, 2024
: BenQ

Table of Contents

BenQ InstaShow VS20 Wireless Presentation System
Product Information
Product Usage Instructions
Copyright
Package content
Product specifications
Overview
Installation
- Positioning the Host antennas
- Connecting the HDMI cable and power
Setting up and powering a Button
- When the Host is placed on a table
- Resetting a Host
Starting and stopping presentations
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BenQ InstaShow VS20 Wireless Presentation System

Product Information

The InstaShowTM is a wireless presentation system designed to simplify and enhance the process of sharing content during presentations. It includes a Button and a Host, which communicate wirelessly to display content from a laptop or mobile device on a larger screen.
The product is manufactured by BenQ Corporation, and while the user manual aims to provide accurate information, BenQ Corporation reserves the right to make changes to the product and its specifications without notice.
The Button and Host have LED indicators that show the status of the device, making it easy for users to know when they are connected or disconnected.

Product Usage Instructions

Package Content: The InstaShowTM package includes a Button, a Host, a power adapter, and user manual.
Environment Check: Before using the InstaShowTM, ensure that the room is suitable for wireless communication. Avoid areas with strong wireless signals or interference from other electronic devices.
Assembling the Host: Connect the power adapter to the Host and plug it into a power outlet. Connect the HDMI cable from the Host to the display device. The Host will automatically detect the display device and configure its settings.
Setting up the Host: Connect the Button to your laptop or mobile device using the USB-C cable provided. Press the Button to establish a wireless connection with the Host. The LED indicators on the Button and Host will turn green when a connection is established.
Starting and Stopping Presentations: To start a presentation, simply share your screen from your laptop or mobile device. The content will be displayed on the larger screen automatically. To stop the presentation, simply stop sharing your screen.
Starting a Split Screen Presentation: Press the Button twice to enter split-screen mode. This allows two users to share content on the same screen simultaneously.
Switching from a Split Screen to a Full Screen Presentation: Press the Button twice to exit split-screen mode and return to full-screen mode.
Touch Back: Use the touch back feature to control your laptop or mobile device from the larger screen. Simply touch the screen on the larger display to control your device.

Copyright

Copyright © 2022 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes. This user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit www.BenQ.com for the latest version of this manual. The illustrations and the images in this guide are for your reference.

Patents
Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.

Statement regarding hyperlinks and third-party websites
BenQ is not responsible for the content of the websites or of similar resources, which are maintained and controlled by third parties, that may be linked from this product. Providing links to those websites or to similar resources does not mean that BenQ makes any warranty or representation to their content by expression or by implication. Any third party content or service preinstalled in this product is provided “as is”. BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by third parties. BenQ does not warrant or guarantee that the content or services provided by third parties are accurate, effective, most up-to-date, legal, or complete. Under no circumstances shall BenQ be liable for the content or services provided by third parties including their negligence. Services provided by third parties may be terminated temporarily or permanently. BenQ does not warrant or guarantee that the any content or services provided by third parties are in good condition at any time, and is not liable for the termination of the said content and services. In addition, BenQ is not involved in any transactions you conduct in the websites or similar resources maintained by third parties. You should contact the content or service providers for any questions, concerns, or disputes.

BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment ‘N Quality to Life” corporate vision with the ultimate goal to achieve a low- carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ’s CSR Website at http://csr.BenQ.com/ for more details on BenQ’s environmental commitments and achievements.

Package content

$BenQ-InstaShow-VS20-Wireless-Presentation-System- $1$$

Available accessories shown here may differ from the actual contents and the product supplied for your region.
Use original accessories to ensure compatibility.
Always keep the product and accessories out of reach of children.

Product specifications

General Features

General Features

Model name| VS20
Color| Black
Interface| HDMI In + HDMI Out + 2 x USB 3.0 (Type-A) + RJ45 (Ethernet) + 1 x USB 2.0

(Type-A)

Button input resolution| Up to 4K 30FPS
Host HDMI-output resolution| HDMI 2.0 (Comply with HDCP 1.4): 4096x2160P60, 4096x2160P50, 4096x2160P24, 3840x2160P60, 3840x2160P50, 3840x2160P24,

1920x1200P60, 1920x1080P60, 1920x1080P50, 1920x1080P30,1920x1080P24, 720x480P60

Host HDMI-input resolution| HDMI 1.4 (Comply with HDCP 1.4): 1920x1080P60, 1920x1080P50, 1920x1080P30, 1920x1080P24, 1280x720P60, 1280x720P50,

720x480P60, 640x480P60, 720x576P50

Mode| Split screen mode(on/off)
Simultaneous connections| 32 pcs
Wi-Fi standard| IEEE 802.11ac, 5GHz, 2T2R

IEEE 802.11n, 2.4GHz 5GHz, 2T2R

Maximum data rate| Up to 867Mbps + 300Mbps (at 5GHz + 2.4GHz at 802.11n)
Frequency band| 2.4GHz, 5GHz
WiFi authentication| WPA2 (WPA2-PSK (Pre-Shared key) (AES128bit) / WPA2 enterprise (AES256bit)
WAN| 1Gbps
Support platform| Windows, Linux, MAC, Chrome
Supported mobile display| • Supporting IOS wireless communication

• Supporting Windows wireless communication

Temperature range| Operating: 0°C to +40°C (+32°F to +104°F)
Storage: -10°C to +60°C (+14°F to +140°F)
Humidity| Storage: 5% to 90% relative humidity, non-condensing
Operation: 10% to 80% relative humidity, non-condensing
Environmental
Reach distance| Up to 20m
Power consumption| Receiver: 11W/36W (Typical/Max)
Standby power consumption| <0.5W
Weight(Net)| 530g
Temperature range| Operating: 0°C to +40°C (+32°F to +104°F) Storage: -10°C to +60°C (+14°F to +140°F)
Humidity| Storage: 5% to 90% relative humidity, non-condensing Operation: 10% to 80% relative humidity, non-condensing
InstaShow™ Button**

Overview

Button

Microphone
Captures sound for videoconferences.
Present key with LED indicator
Press to start or stop presenting.
Split screen key
Press to enable split screen presentations.
Mute key
Press to mute the microphone on the Button when it is used as a microphone in a videoconference.
USB-C connector
Connect to a computer or laptop.
Reset
Poke the reset hole to reset the device if the device stops responding.

Host

Fixture parts for the Antennas
Refer to Assembling the Host for more information.
PAIRING key
Press to pair with a Button.
RESET
Poke the RESET hole to reset the device if the device stops responding.
HDMI IN port
Connect to a video/audio source with the HDMI interface.
HDMI OUT port
Connect to a display using an HDMI A(M) to A(M) cable.
USB 3.0 ports
Connect to USB peripherals with the USB 3.0 interface.
WAN port
Allows the following connections:
- Connect the Host to a network for Internet access.
- Connect the Host to a laptop to access the Host’s web management interface.
TOUCH SCREEN USB 2.0 port
Connect to a mouse/keyboard with the USB 2.0 interface.
DC 3A port
Connect to the supplied adapter extender power cable and adapter to power the Host.
Power switch
Slide to power on or off the Host.
Standby button with LED indicator
Press to turn the Host on and off.
Lid
Refer to Attaching the Host to the ceiling. $BenQ-InstaShow-VS20-Wireless- Presentation-System- $4$$

LED indicators of the Button and the Host
Please refer to the tables below for detailed indicator and status descriptions for the Button and the Host.

LED indicator on the Button	Status Description
Static blue	The device is presenting.
Flashing blue	The device is pairing.
Flashing green	• The device is starting up and connecting to the Host.

• The device is downloading the firmware.

Static green| The device is in standby mode and working normally.
Flashing red| The device is unable to connect to a Host.
Off| The device is powered off.
Quick flashing green| The device is upgrading the firmware.
Static white| The device is powering up.
LED indicator for the mute key on the Button| Status Description
---|---
Static blue| The microphone is enabled and unmuted.
Static red| The microphone is disabled and muted.
LED indicator on the Host| Status Description
---|---
Static blue| The connected device is presenting.
Flashing blue| The device is pairing.
Flashing green| • The device is starting up.

• The device is upgrading the firmware.

Static white| • The device is powering up.

• The device is in network standby mode.

Static green| The device is ready for presenting.
Off| The device is powered off.

Installation

This section will guide you on how to prepare the unit before its initial use.

Environment check
Before installing your InstaShow™ kit, check the environmental conditions.

Do not install the device near heat sources like radiators or direct sunlight, or in a site with excessive dust or humidity.
Ambient temperature conditions are listed as below. Maximum ambient temperature should be +40°C or 104°F. Minimum ambient temperature should be +0°C or 32°F. Storage temperature should be -10°C to +60°C (14°F to 140°F).
Humidity conditions are listed as below. For storage, the relative humidity should be 5% to 90% (non-condensing). For operation, the relative humidity should be10% to 80% (noncondensing).

As the product works with different displays, the steps required to complete the installation may vary according to the actual environment and your display specifications. Follow the procedures below and refer to the specified sections for details.

Assemble the Host with the antennas.
Connect the Host to the display and power properly. See Connecting the HDMI cable and power. Four installation methods are provided.
- Attaching the Host to the ceiling
- Attaching the Host to a ceiling mount
- Placing the Host on a table
- Installing the Host on the wall or trolley
Connect the Buttons to the desired devices and power properly..
Make sure that all the connected devices have been powered on. Press the source button of the display and make sure that the HDMI source has been transmitted.

Assembling the Host
Assemble the Host with four antennas by turning the antennas clockwise to fasten them tightly.

Setting up the Host
You are provided with four different ways to position the Host. The total weight of the Host Unit is 332g.

Attaching the Host to the ceiling

Place the lid on the ceiling and locate the alignment hole.
Use the screws provided to lock the lid to the ceiling.
Lock the first hole (1).
Lock the other holes (2-4).
Rotate the Host counterclockwise to affix the Host to the lid.

Attaching the Host to a ceiling mount
If the display is mounted on the ceiling:

Attach the Host to the ceiling mount using the provided velcro strap.
Fix the Host to the mounting holder.
Use the supplied velcro to fix the mounting holder and the Host to the ceiling mount.

Placing the Host on a table
If your display is placed on a table, first attach the lid to the Host by following the process described below:

Align the lid over the bottom of Host so that the triangle on the bottom side of the lid is aligned to the triangle in the lid compartment, then insert the lid into the lid compartment.
Turn the lid counter-clockwise until it clicks into place.
When the lid is correctly installed on the Host the alignment hole on the lid should be pointed to the front side of the Host.
Attach the rubber feet to the recesses on the lid and put the Host right next to the display.

You can also place the Host on a mobile display trolley.

Positioning the Host antennas

Once you have properly installed the Host, follow the guidelines below to position the antennas to maximize signal reception:

For ceiling installation
Position the antennas so that they are both pointed downwards at an angle roughly perpendicular to the ceiling:

For ceiling mount installation

Position the antennas so that they are both pointing either upwards or downwards roughly parallel to the ceiling mount:
If you encounter bad signal reception after initial use of the Host you can manually adjust the antennas so that they tilt at a slight angle to maximize signal reception. When doing so, avoid tilting the antennas toward the ceiling mount:
Avoid positioning the antennas in a horizontal manner, this may result in a weak signal reception:
If the Host is attached to a metallic ceiling mount ensure that the antennas are at least 3 cm away from the metal portion of the ceiling mount:

For table placement
Position the antennas so that they are both pointed upwards roughly perpendicular to the table:

Connecting the HDMI cable and power

Once the Host has been positioned properly near the display, connect the HDMI cable and power to ensure signal transmission.

Assembling the adapter
Every adapter provided in the box includes a plug socket and plugs based on the region in which you purchased the product.
To connect the plug of your choice, follow the steps below.

Align and insert the plug into the adapter.
Push the plug all the way in until it clips into place.

To disconnect the plug, follow the steps below.

Push the latch in the middle.
Detach the plug by pushing it outward and remove the plug.

Connecting the HDMI cable
Connect the HDMI cable to the HDMI out jack of the Host and the HDMI input jack of the projector.

Power supply via a power adapter
Connect the supplied power adapter to the power jack of the Host, and then plug the other end of the power adapter into a wall socket. The LED indicator on the standby button of the Host lights up static green when the power is supplied. Turn on the power switch on the Host.

LAN connection
The Host can be connected to a local network or directly to a laptop. The LAN connection can be used for InstaShow’s video conferencing capabilities, to configure your product, and/or to update the software. Insert a network cable with RJ-45 connectors into the LAN port and connect the other side to a LAN.

Switching to an HDMI and USB-A cable
A product set includes an additional HDMI and USB-A cable which can be installed onto a Button to allow it to work with laptops without a USB-C port. To switch the cable on the Button to the HDMI and USB-A cable, follow the steps below:

Remove the two screws on the bottom side of the Button adjacent to the USB-C cable.
Pull the plastic end of the USB-C cable to remove it from the Button.
Push the HDMI and USB-A cables into the compartment on the Button so that the connectors on the cable are inserted into the corresponding connectors on the Button.
Re-install the two screws on the bottom side of the Button.

Setting up and powering a Button

1. Connect the button to a laptop using one of the following methods:
- Connect the Button’s USB-C connector to the corresponding input of a laptop.
- For Buttons where the connectors have been switched to the HDMI and USB-A cable, connect the Button’s HDMI and USB connectors to the corresponding inputs of a laptop.
The LED indicator of the Button will flash green while the Button is starting up.
When the Button is ready to present, the LED indicator will turn solid green. Press the Present key when the LED indicator turns green.

If you purchase an additional Button (via a Button Kit), please follow the process described below:

Follow the pairing instructions described in Pairing a Button and Host.
Connect the Button to the corresponding input of a laptop.
The LED indicator of the Button will flash green while the Button is starting up.
When the Button is ready to present, the LED indicator will turn solid green. Press the Present key when the LED indicator turns green.

Pairing a Button and Host
A product set includes a Host and two Buttons, which are paired before shipment. In such a case, you don’t need to pair them again. However, if you buy two or more product sets, and you want to pair a Button with a different Host, you need to follow the instruction below. If you buy an additional Button kit, and you want to pair the new Buttons with your Host, you need to follow the instruction below as well.

When the Host is placed on a table

Make sure your Host is ready with a power supply. Connect the Button to the corresponding input of a laptop.
When the new Button is connected to the laptop, the LED indicator of the Button will flash red.
Press the PAIRING key of the Host for five seconds, the LED indicator of the Host will blink blue for two minutes, waiting to pair with a Button.
Press the split screen key on the side of the Button for five seconds. The LED indicator of the Button will blink blue for about 10 seconds. The pairing process is ongoing. The “Pairing in progress” message will be shown on the screen.
The LED indicator of the Button turns static green and a “Pairing complete” message will be shown when the Host and Button are successfully paired.

Storing Buttons and USB cable in the cradle
You are provided with two different ways to store the Buttons in the cradle. Place the Buttons in the cradle vertically (1) or horizontally (2).

Resetting a Host

Resetting a Host allows you to return the Host to its original factory settings. You may want to reset the Host because of either one of the following reasons:

You want to clear the web management interface of all changes made to its configurations, such as pairing information, passwords, SSID, etc. and return it back to its default settings.
You are unable to access the web management interface (for instance due to an altered or lost password).

Reset the Host using the following steps:

Connect the power port on the Host to a power source and wait for at least 90 seconds.
Poke the RESET hole at the rear of the Host with a pin for at least 5 seconds.
The Host LED will begin quick flashing red (flash red twice every second) for 10 seconds, then light up static white for 3 seconds, indicating that the Host is resetting.
Once the Host LED lights up static green the resetting process is complete.

Resetting a Button
Resetting a Button allows you to return the Button to its original factory settings. You may want to reset a Button because of either one of the following conditions:

You purchased an additional Button (via a Button Kit) which has not been paired to a Host.
A Button that was included in the original package has been paired to a different Host (one which was not originally included with the Button in the package), and you want to quickly pair it back to its original Host.
A Button that was included in the original package has been paired to a different Host (one which was not originally included with the Button in the package), and you want to re-pair the Button to its original Host while the Host is not powered on.

Reset a Button using the following steps:

Connect the USB connector on the Button to a powered-on laptop and wait for at least 30 seconds.
Poke the RESET hole at the bottom of the Button with a pin for at least 5 seconds.
The Button LED will begin quick flashing red (flash red twice every second) for 10 seconds, then light up static white for 2 seconds, indicating that the Button is resetting.
Once the Button LED lights up static green the resetting process is complete.

Enabling network standby mode
You can set the Host to enter network standby mode after a period of inactivity. To set the time of inactivity, go to Web Management > Advance Setting > Network Standby.
To enable network standby mode, do one of the following:

wait for the Host to enter network standby mode automatically if no wireless devices (e.g., a Button, a mobile device, or a laptop) being connected to the Host’s SSID and no data (from any USB devices such as a mouse, a keyboard, or from touch back function) being transmitted to the Host within the set time.
if there is no wireless devices being connected to the Host’s SSID within the set time, press the standby button on the Host to enable network standby mode immediately.

The LED indicator on the Host lights up static white when it is in network standby mode.
The network standby mode is disabled when

a wireless device is connected to the Host’s SSID; or
data (from any USB devices such as a mouse, a keyboard, or from touch back function) is transmitted to the Host; or
you press the standby button on the Host.

Starting and stopping presentations

This section will guide you on how to start and stop a presentation using the product.

Getting ready
Make sure that all the connected devices have been powered on and ready for the presentation.
As the product could work with different projectors, IFPs, TVs, or monitors with standard HDMI ports, the steps required to start a presentation may vary according to the actual environment and your display specifications. Follow the procedures below and refer to the specified sections for details.

To start a presentation.
To stop a presentation.
To start a split-screen presentation.
To control presentations via a touchscreen displays or mouse/keyboard see Touch back.

Starting presentation

Make sure power is supplied to the Host. See Connecting the HDMI cable and power.
Choose the HDMI source corresponding to the Host on the display. You will see the Guide screen.
Please follow the instruction on the Guide screen to supply power to the Button. You can also see Setting up and powering a Button. The LED indicator on the Button is static green when the Button is connected and working properly.
To start a presentation, press the Present key.
The device starts presenting, and the LED indicator of the Button turns static blue.

Idle presentation

To stop a presentation, press the Present key.
The device stops presenting, and the LED indicator of the Button turns green.
Users can press the Present key to return to the presentation.

Split screen presentations
The product allows up to 8 users to present simultaneously in a split screen orientation.

Starting a split screen presentation

Connect a Button to each computer that will be presenting in the split screen presentation.
Start a normal presentation using one of the Host buttons.
Press the split screen button on the Host that started the presentation to enable split screen presentations.
Once a notification appears on-screen indicating that the split screen function has been enabled, press the Present key on the Button of the second computer that wants to join the split screen presentation.
Repeat step 4 for all other users that want to join the split screen presentation.

Switching from a split screen to a full screen presentation
Once in a split screen presentation you can switch to a full screen presentation of any of the participant’s screen by pressing the split screen button on the Button of the computer that wants to present in a full screen. To return to a split screen presentation repeat the steps in Starting a split screen presentation.

Touch back
When a Host is connected to a touchscreen display and a PC is presenting via a Button, you can use a USB Type-A cable to connect the TOUCH SCREEN USB 2.0 USB port located at the rear of the Host to the touch input USB port of the display to control the interface of the PC remotely via touch gestures on the display.

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