Frontpoint ADC-VDB780B Wireless Doorbell Camera User Guide

Frontpoint ADC-VDB780B Wireless Doorbell Camera

Product Information

Wireless Doorbell Camera

The Frontpoint Wireless Doorbell Camera is a high-resolution solution designed to provide enhanced features and flexibility. It comes with a rechargeable battery pack, standard mounting bracket, micro-USB cable, screws, anchors, and optional mounting wedge. The Doorbell Camera has an LED indicator and features rapid person-detection, advanced notifications, and recording rules.

Product Usage Instructions

PART I: Setup

App Setup

1. Install the Smart Chime before proceeding with app setup
2. Activate the Wireless Doorbell Camera’s battery by detaching it from the camera body and peeling off the blue film from its top
3. Reattach the battery onto the camera’s body and wait for the LED to start flashing red
4. Log into the Frontpoint app on your mobile phone with “Keep me Logged In” option selected
5. Select “Add Device” from the navigation menu in the top-left corner of the app, then select “Doorbell Camera” and “ADC-VDB780B”
6. Follow the on-screen instructions to add the Wireless Doorbell Camera to your account, including holding down the doorbell button for 45+ seconds until it starts flashing white
7. Select “Chime” from the list of Access Points when prompted to choose the final network for your Doorbell Camera

product Installation

1. Choose a desired location for the Wireless Doorbell Camera and mount it using the provided standard mounting bracket or optional mounting wedge
2. If necessary, adjust the camera angle using the adjustable bracket

Configuration

1. Set up rapid person-detection, advanced notifications, and recording rules for your Doorbell Camera

PART II: Usage

Live and Saved Video

To view live video, open the Frontpoint app and select your Doorbell Camera from the list of devices. You can also access saved video recordings in the app.

Two-Way Audio

Use the Frontpoint app to communicate with visitors through the Wireless Doorbell Camera’s two-way audio feature.

Charging the Battery

If the LED indicator on the Wireless Doorbell Camera does not start flashing when you detach and reattach the battery, it may need to be charged. Use the provided micro-USB cable to charge the battery, and replace it once fully charged.

LED Reference Guide

The Wireless Doorbell Camera’s LED indicator provides information about its status. Refer to the LED Reference Guide in the user manual for more information.

product Troubleshooting

If you encounter any issues with your Wireless Doorbell Camera, refer to the troubleshooting section in the user manual or contact Frontpoint customer support for assistance.

WIRELESS DOORBELL CAMERA USER GUIDE
The Frontpoint Wireless Doorbell Camera is a top-of-the-line solution to bring you enhanced features and high resolution- with ultimate flexibility.
Within this user guide, you’ll learn how to set it up and take advantage of features like:

• Rapid person detection
• Advanced notifications and clip recordings
• Two-Way Audio

Setup of your Wireless Doorbell Camera consists of three main steps:

1. App setup: Adding the Wireless Doorbell Camera to your Frontpoint system.
2. Installation: Mounting the Wireless Doorbell Camera in your desired location.
3. Configuration: Setting up rapid person-detection, advanced notifications, and recording rules.

Let’s begin!

In the box

SETUP

APP SETUP
To complete the app setup, your Smart Chime must first be installed. If you have not yet installed the Smart Chime, please refer to the manual inside the Smart Chime box and follow the steps provided.
Only after the Smart Chime has been installed and added to your account, follow the steps below:

1. Activate the Wireless Doorbell Camera’s battery:

   • A. Detach the battery from the Wireless Doorbell Camera by sliding it downwards, away from the rest of the camera body. (See the illustration to the right.)
   • B. Peel off the blue film (shown below) from the top of the battery.

2. Reattach the battery onto the camera’s body -first position the battery as shown to the right and then slide upwards.

   • A. The Wireless Doorbell Camera will boot up, and the LED will start flashing red.
     If the LED doesn’t start flashing, refer to page 19 to charge the battery.
     B. When the doorbell’s LED stops flashing red, the boot-up process is complete.

3. Grab your phone and log into the Frontpoint app on your mobile phone, selecting “Keep me Logged In” until setup is complete.

4. Tap on the navigation menu ( ) in the corner of the Frontpoint app.

   • A. Select “Add Device”
   • B. Select “Doorbell Camera”
   • C. Select “ADC-VDB780B”

5. Follow the on-screen instructions to add the Wireless Doorbell Camera to your account.

   • A. The first step will ask you to hold down the Doorbell button for 45+ seconds until
     it finishes flashing blue and begins flashing white- don’t forget this step!
     If the button LED won’t begin flashing blue, charge the battery as per page 19.
   • B. When selecting the final network for your Wireless Doorbell Camera after connecting to ADC-VDB780B (XX:XX:XX), choose “Chime (XX:XX:XX)” listed at the top of the page under “Access Points”.
     (The X’s are indicative of the device’s unique MAC address and will vary.)
     *Do not copy Wi-fi from another camera device and do not select your home Wi-Fi network- either of these will result in a failure.
   • C. When the doorbell button LED turns solid green, the Wireless Doorbell Camera has successfully connected to the Smart Chime!

Extra Tips For App Setup
If you have any questions during the app setup, refer to this section for additional guidance.

• To watch the app setup being completed, scan the QR code below or visit
  https://redirect.frontpointsecurity.com/wirelessdbsetupvideo

• After connecting to the network that resembles ADC-VDB780B (XX:XX:XX), you may be directed to a “Wi-Fi Status” page- dependent on your mobile phone. (The absence of this page does not indicate a problem.) Depending on your phone type, refer to the appropriate section below:

  • A. iOS device: Tap “Cancel” and select “use without internet” to remain connected to the doorbell’s network. Return to the Frontpoint app to finish the setup.
  • B. Android device: Tap the three dots in the top right corner and select “Use this network as is” to remain connected to the temporary network. Return to the Frontpoint app to finish the setup.
  • When firmware updates are available, your camera will update automatically but it may take an additional 15 minutes to complete setup. The progress bar will not move along steadily- each update will take a variable amount of time.
  • If your installation fails, press “Retry”- the firmware updates may have caused the installation process to time-out. “Restart” will ask you to start again from the beginning.
  • A failure could also be caused if earlier steps were not successful:
  • Double check that the Smart Chime is listed within “Manage Devices” in the app. If not, please finish setting up the Smart Chime.
  • Make sure you select the “Chime (XX:XX:XX)” network after connecting to the “ADC-VDB780B (XX:XX:XX)” network- not your home network.

INSTALLATION

Installation will consist of three parts:

1. Choosing your field of view.
2. Mounting the Standard Mounting Bracket (and Optional Mounting Wedge, if needed).
3. Attaching the Wireless Doorbell Camera.

In addition to the components included in the box, you will need a power drill, a drill bit (either 1/4″ or 1/8”, explained below), and pencil. If you also have a level and measuring tape, it will help.
Choosing Your Field Of View

1. Choose a mounting location for your Wireless Doorbell Camera- our security experts recommend the side of a door frame. Because this camera is battery-powered, an existing doorbell is not necessary.
   • For most doorways, a position approximately 4 feet above the ground provides the best field of view.
2. Once you’ve chosen your preferred placement, hold the Wireless Doorbell Camera against the Standard Mounting Bracket in the desired location, while opening the Frontpoint app.
   • Check the Live View of the Wireless Doorbell Camera to ensure you are satisfied with the field of view. Make sure you can see low enough for where packages would be placed and high enough for where faces would be seen.
   • To check Live View, tap “Doorbell Camera” in the navigation menu () of the Frontpoint app and tap the play button in the video window to view live video.
3. Reposition your Wireless Doorbell Camera as needed until you are satisfied with the field of view.
   • If your doorway is on top of steps or you otherwise need to angle the camera a bit more downwards, try holding the Optional Mounting Wedge behind the camera instead of the bracket to see if that improves the view.
4. Once settled on a location and whether you’ll be using the Optional Mounting Wedge, proceed to the next step.

Mounting The Standard Mounting Bracket (And Optional Mounting Wedge)
To complete installation for the Standard Mounting Bracket without the use of the Optional Mounting Wedge (recommended for most homes), please follow the instructions below. For those using the Optional Mounting Wedge, please skip to the following section (page 12).

No-Wedge Setup:

1. Hold the Standard Mounting Bracket at the predetermined location. If possible, use a level to confirm the mount is parallel with the ground.

   • a. Use a pencil to mark where the two screws will go, indicated in the image to the right.
   • b. Once marked, you can set aside the Standard Mounting Bracket until Step 4.

2. Prepare your power drill and drill into each of the 2 marked locations on the wall, depending on your mounting surface:

   • a. If screwing into drywall or brick, it’s recommended to use a 1/4” drill bit.
   • b. If screwing into wood, use a 1/8” drill bit.
     Not sure which to use? Use the 1/4” drill bit.

3. Insert the included anchors into the screw holes if you used a 1/4” drill bit. If you used the smaller drill bit, the anchors will not be necessary.

4. Position the Standard Mounting Bracket so its 2 holes align with the 2 screw holes.

5. Use your power drill to screw in the included screws, fastening the Standard Mounting Bracket to the wall.

Optional Wedge Setup:

1. Hold the Optional Mounting Wedge at the predetermined location. If possible, use a level to ensure the mount is parallel with the ground.

   • a. Use a pencil to mark where the two screws will go, indicated in the image below.
   • b. Once marked, you can set aside the Optional Mounting Wedge until Step 4.

2. Prepare your power drill and drill into each of the 2 marked locations on the wall, depending on your munting surface:

   • a. If screwing into drywall or brick, it’s recommended to use a 1/4” drill bit.
   • b. If screwing into wood, use a 1/8” drill bit.
     Not sure which to use? Use the 1/4” drill bit.

3. Insert the included anchors into the screw holes if you used a 1/4” drill bit. If you used the smaller drill bit, the anchors will not be necessary.

4. Position the Optional Mounting Wedge so its 2 holes align with the 2 screw holes.

5. Use your power drill to screw in the included screws, fastening the Optional Mounting Wedge to the wall.

6. Grab the Standard Mounting Bracket and 4 mini screws.

7. Position the Standard Mounting Bracket over the Optional Mounting Wedge so the four holes line up.

8. Screw in each of the 4 mini screws by hand until secure.

Attaching The Wireless Doorbell Camera
Because the Wireless Doorbell Cameras doesn’t ship fully charged, you may opt to charge your battery at this time. Please refer to page 19 for help. Otherwise, please proceed to the steps below:

1. Align the prongs on the back of the Wireless Doorbell with the 4 rectangular slots on the mount.
2. Push the Wireless Doorbell into the slots and slide down, until the camera clicks into place.
3. Slide the latch to the left on the bottom of the bracket to lock and secure the Wireless Doorbell in place.
   To remove the Wireless Doorbell from the bracket, first slide the latch on the bottom of the bracket to the right to unlock it. Then, push the tab located behind the latch away from the camera’s body while simultaneously pulling up and away on the camera to detach it.

CONFIGURATION

Now that your Wireless Doorbell is up and running, let’s get it configured according to your preferences.

Activate Push Notifications
To turn on push notifications for your Wireless Doorbell Camera, follow the steps below:

1. Log in to your account on the Frontpoint app.
2. Tap on Doorbell Camera in the navigation menu ( ).
3. Tap in the top right corner.
4. Tap “Push Notifications”.
5. Toggle the “Doorbell Call Notification” to Active at the top of the menu to ensure you are sent a notification when the button on your doorbell is pressed.
6. Customize the Doorbell Call Notification by adjusting the remaining settings as desired.

Tip: Don’t want to receive notifications at all hours? Select when to receive Doorbell Call Notifications by choosing a notification schedule under the “During this time frame” menu option.

Set Up Rapid Person-Detection
Video Analytics equips your Wireless Doorbell Camera with rapid person- detection that can send a notification when your camera detects a person- avoiding unwanted motion-based notifications for natural occurrences like trees blowing or cars passing.
To configure Video Analytics for your Wireless Doorbell Camera, follow the steps below:

1. Log into the Frontpoint app.
2. Tap on “Video” in the navigation menu ( ).
3. Tap in the top right corner.
4. Tap “Recording Rules”.
5. Tap “Add”.
6. Tap “Video Analytics”.
7. Select your Wireless Doorbell Camera and tap Next in the top right corner to start the setup.
8. Follow the remaining steps as prompted to fully customize your Video Analytics rule.
   • A. To add a thumbnail image of the video clip to the push notification sent when a person is detected, choose the mobile devices to receive notifications on then select “Attach a Thumbnail” in the drop-down list.

Adjust Video Settings
To access settings for your Wireless Doorbell Camera, like image quality and motion sensitivity, follow the steps below:

1. Log into the Frontpoint app.
2. Tap “Doorbell Camera” in the navigation menu ().
3. Tap in the top right corner.
4. In the Wireless Doorbell Camera settings menu, you can adjust the following settings:
   • A. Rename your Wireless Doorbell Camera.
   • B. Check the camera’s battery level.
   • C. Adjust the camera’s streaming image quality to preserve battery.
   • D. Adjust the camera’s motion sensitivity.
   • i. The motion sensitivity can be raised or lowered if you are receiving too many or too few notifications.
   • E. Adjust the doorbell’s call button notification settings.
   • F. Adjust the Wireless Doorbell Camera’s outdoor tone volume.
   • G. Adjust the Wireless Doorbell Camera’s call volume.

USAGE

After completing the setup on your Wireless Doorbell Camera, you’re ready to start using your new Wireless Doorbell Camera! The below steps outline key functionalities.

VIEW LIVE AND SAVED VIDEO
To view live and saved video from your Wireless Doorbell Camera in the Frontpoint app, follow the steps below:

1. Tap “Doorbell Camera” in the navigation menu ( ).
2. In the “Live” menu option found along the top of the page, tap “Start Video” in the video window to view live streaming video.
   • A. To arm/disarm your system directly from the Live screen, tap “Actions” at the bottom of the video live feed.
   • If you have automation devices (like an Outdoor Smart Plug, Wireless Light Control, or Smart Lock), additional options to control them will be presented, allowing you to unlock the door or turn the light on for your guests.
3. In the “Saved” menu option found along the top of the page, tap a video clip to review your recording.
   • A. Refer to the options at the top to name, share, sand send your recorded clips.

USE TWO-WAY AUDIO
To talk with guests outside your door from the Frontpoint app, follow the steps below:

• Open your Doorbell Camera’s live video window in full screen by tapping “Start Video” in the middle of the window.
  • A. To speak through the camera, press and hold the microphone button. Release the button to listen.
  • B. Mute or unmute incoming audio by toggling the speaker button in the top left corner.

CHARGING THE BATTERY

The battery can last up to 6 months before recharging but varies based on activity level, temperature, and image quality.
To check the battery level of your Wireless Doorbell Camera:

1. Log into the Frontpoint app.
2. Tap “Doorbell Camera” in the navigation menu ( ).
3. Tap in the top right corner.
4. Refer to “Battery Level” to see the current percentage.

To charge the Wireless Doorbell Camera’s battery, follow the steps below:

1. Remove the battery from the camera body:
   • A. Unlatch the bottom of the Standard Mounting Bracket.
   • B. Remove the Wireless Doorbell from the Standard Mounting Bracket.
   • C. Separate the battery pack from the Wireless Doorbell’s body by pulling down on the bottom of the Wireless Doorbell Camera.
2. Plug the included micro-USB cable into the battery.
3. Plug the USB end of the cable into a USB wall charger and insert the charger into an outlet.
   We recommend using a 5V/1.5A USB wall charger for the most efficient charging.
4. The charging LED, found on the top of the battery, will be solid orange while the device is charging. The charging LED will turn solid green when the battery is fully charged. (A fully depleted battery will take approximately 12-14 hours to recharge.)
5. When the charging LED turns solid green, re-attach the battery to the Wireless Doorbell Camera and install the camera onto the mount. Move the latch on the bottom of the mount to the locked position after installing the battery.

LED REFERENCE GUIDE
The Charging LED (shown to the right as 1 ) and the Doorbell Button LED (shown to the right as 2)use specific colors and behavior to convey meaning. Refer to page 21 to better understand the LED behaviors when charging the battery, or page 22 for reference on when the camera is assembled and operational.

LED behavior when charging the battery:

ED behavior when the Wireless Doorbell Camera is fully assembled :

TROUBLESHOOTING

If you’re having issues with either the setup or operation of the Wireless Doorbell Camera, please scan the QR code below for answers to a range of questions such as:

• How can I complete the installation without my Wi-Fi password?
• How can I factory reset my Wireless Doorbell Camera?
• Why did my Wireless Doorbell Camera disconnect?
• How can I see my Doorbell Camera in the mobile app if I have multiple?
  http://redirect.frontpointsecurity.com/WirelessDBTroubleshooting

For any other questions or to chat with a live support agent:
Tap Support in the navigation menu of the Frontpoint mobile app
-OR-
Visit frontpoint.com/support
To speak to an agent, you can also call 1-877-602-5276.

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