Goldair GCW230 2000W Ceramic Wall Heater User Manual

: June 10, 2024
: GOLDAIR

Goldair GCW230 2000W Ceramic Wall Heater User Manual

General Care and Safety Guide

YOUR SAFETY IS IMPORTANT TO US. PLEASE ENSURE YOU TAKE NOTE OF THE INSTRUCTIONS AND WARNINGS OUTLINED IN THIS MANUAL.

CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal safety device, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they are supervised or have been given instruction concerning the use of the appliance by a person responsible for their
Children should be supervised to ensure that they do not play with the
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

WARNING: You must not cover this appliance. Covering this appliance presents fire risk and will activate the safety device; permanently disabling the unit.
WARNING: Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
WARNING: To reduce the risk of fire, keep textiles, curtains, or any flammable material a minimum distance of 1 metre from the air outlet.

Use only the voltage specified on the rating label of the
Keep all objects at least 1 metre from the front and sides of the
This appliance is intended for household use only and not for commercial or industrial
Indoor use only.
Use this appliance only as described in this manual. Any other use is not recommended by the manufacturer and may cause fire, electric shock or
Do not use the appliance if it has been dropped or
The common cause of overheating is deposits of dust or fluff in the appliance. Ensure these deposits are removed regularly by unplugging the appliance and vacuum cleaning the air vents and
Never use the appliance to dry
Always unplug appliance when not in use.
When the appliance has been unpacked, check it for transport damage and ensure all parts have been delivered. If parts are missing or the appliance has been damaged, contact the Customer Services
Do not use if there are visible signs of damage to the
Do not connect the appliance to mains supply until completely assembled and
Ensure hands are dry before handling the plug or main
Ensure appliance is on a flat, stable, heat-resistant
Do not operate with cord set coiled up as a heat build up is likely, which could be sufficient to become a hazard.
Carry out regular checks of the supply cord to ensure no damage is evident
Do not operate this appliance with a damaged cord, plug or after the appliance malfunctions or has been dropped or damaged in any Take to a qualified electrical person for examination, electrical service or repair.
Do not twist, kink or wrap the cord around the appliance, as this may cause the insulation to weaken and split. Always ensure that all cord has been removed from any cord storage area and is unrolled before
It is recommended that this appliance is plugged directly into the wall socket. Power boards are not rated to supply power to high wattage appliances.
A correctly specified, undamaged extension cord may be used with this appliance provided it is used in a safe
Do not remove plug from power socket until the appliance has been switched
Do not remove plug from power socket by pulling cord; always grip
Don’t place appliance on bedding or on thick & long carpet where the openings may get
Switch off when moving
Do not place appliance close to radiant heat
Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause an electric shock, fire or damage to the
Do not sit on the
Always remove plug from the mains supply before cleaning. Do not use abrasive cleaning products on this appliance. Clean with a damp cloth (not wet) rinsed in hot soapy water
Do not operate in areas where petrol, paint or other flammable liquids are used or
Do not use this appliance in the immediate surrounds of a bath, a shower, or a swimming pool or other
The appliance must not be immersed in any
There are no user serviceable parts installed in the
Do not operate the unit in wardrobes or other enclosed spaces as this may cause fire
This unit is not supposed to be used in or around locations where foodstuffs, works of art or delicate articles of science, are stored.

If your appliance does not work, or is not working properly, contact the place of purchase or the Customer Services Team

The remote control supplied with this appliance uses a CR2025 coin type battery.

DANGER IF SWALLOWED OR PLACED INSIDE ANY PART OF THE BODY

WARNING!

THIS PRODUCT CONTAINS BUTTON/COIN CELL BATTERIES
KEEP OUT OF REACH OF CHILDREN

Button/Coin Cell Batteries are hazardous and must be kept out of reach of children at all times, whether the battery is new or used. These batteries can cause severe or fatal injuries in 2 hours or less if swallowed or placed inside any part of the body. Dispose of used batteries immediately.
If it is suspected a button/coin cell battery has been swallowed or placed inside any part of the body, seek medical attention immediately or for 24/7 fast, expert advice, contact
Australian Poisons Information Centre on 13 11 26
New Zealand National Poisons Information Centre on 0800 764 766

Components

Installing your Appliance

Always choose a safe location for the heater, keeping in mind the safety precautions outlined. Ensure all packaging has been removed from the unit before use.

BEFORE USING THIS APPLIANCE, IT MUST BE WALL MOUNTED.
WALL MOUNTED HEATERS ARE ONLY TO BE MOUNTED ON HEAT RESISTANT WALLS THAT COMPLY WITH CURRENT AS/NZS SPECIFICATIONS & BUILDING REGULATIONS
CAUTION: Do not run the power cord behind the heater.
CAUTION: Do not mount directly under or over an electrical power socket. It is recommended to install the heater to the side of the power socket.
The cord length is 1.5m, an electrician may be required to install a power socket nearer to the appliance.

LOCATION

The heater must be located with at least 1 metre clearance to anything in front of the heater.
NOTE: Your Goldair Ceramic Wall Heater must be installed with

at least 8m clearance from the floor
at least 300mm clearance from the ceiling
200mm clearance from the sides
300mm from the bottom of the heater including to other appliances, shelves and
At least min 1000mm clearance from air outlet from any flammable material including textiles, curtains and soft furnishings.

Do not mount anything within 300mm below the heater as this may cause the air flow to be restricted.
Do not mount the heater above a door.
See mounting instruction on next page

INSTALLATION

Measure the distance between the mounting holes on the back of the appliance and then mark the wall at the measured Ensure that the marks you make are level.
Drill holes to the same diameter as the wall
Place the wall plugs into the hole in the wall and then fix two screws into the wall
Keep the heads of the screws out approximately
Hang the heater on the screws and slide the heater across to the right and then down, locking the heater to the screws in the
Remote Placement – Remote and Remote Holder Toggle (if included) can be placed either to the side of the product or on opposite walls within the Toggle extends approx. 300mm.

Please refer to your user manual for operating instructions, further information or trouble shooting before you call the Customer Service number listed within the user manual.

Operating Your Heater

WARNING: In order to avoid overheating or fire, DO NOT COVER the heater. WARNING: Keep all objects at least 1 metre from the front and sides of the appliance.
WARNING: Do not use this heater with a programmer, separate timer, remote- control system or any other device that switches the heater on automatically, as a fire risk exists if the heater is covered or positioned incorrectly.
WARNING: Never leave this heater unattended when in use.
Ensure heater is mounted on a flat, stable, heat-resistant wall.
Once the heater is in a safe operating position and all switches are in the off position, insert the power plug into the mains outlet and switch on.
CAUTION: Ensure the power cord is not tight because if pulled it may partially pull the plug from the socket. A partially inserted plug will overheat the plug and socket and could result in fire.
Note: When the appliance is turned on for the first time, it may release a slight odour or smoke. This odour or smoke is a normal occurrence caused by the initial heating of the internal heating elements and should not occur again.

Operating Your Heater

Turn on the power switch on the side of the The LED display will show the

current ambient room temperature and the heater will be in standby.

The small black button under the switch can turn the heater ON/OFF or by holding down for about 5 seconds puts the heater in to Wifi pairing
All other functions need to be operated by the remote For best results, aim the remote directly at the remote sensor on the LED display of the heater.

ON/OFF

Press the Power Button to turn the heater
The unit will start to blow out air at room
Press the Power Button to turn the heater

NOTE: To assist in protecting the internal components, when the unit is turned OFF the fan will continue to blow room temperature air while counting down from 30 seconds before shutting down to standby. DO NOT TURN OFF AT THE SWITCH DURING THIS TIME. The LED display will return to showing the current ambient room temperature and the heater will be in standby unless power is turned off at the switch on the side of the heater. HEAT MODES

Press the Heat Button once, the heater will operate in Low Heat
Press the Heat Button again, the heater will operate in High Heat Mode.
Press the Heat Button again, the heater will operate in Fan Mode. For the Low and High Heat settings the fan remains at the same speed, only the element changes temperature to create the greater/lesser heat output.

SETTING TEMPERATURE

To set the temperature, press the + or – buttons and the display will show the temperature increase/decrease. The setting range is 18-45℃.
After you have selected the desired temperature, the display will return to showing the current temperature of your room, but your set temperature is
When the set temperature is 1-2℃ higher than the ambient room temperature, the heater will be in LOW heat mode.
When the set temperature is 3℃ higher than the ambient room temperature, the heater will be in HIGH heat mode.
To cancel the temperature setting, press the The heater will revert to the last set Heat Mode.

Operating Your Heater

NOTE: You can start the heater by pressing the small black button under the main power switch on the side of the heater. If you start the heater this way, the heater will automatically be in HIGH heat mode. You can still set the temperature as outlined above but if you use the cancellation button, the heater will revert to HIGH heat mode.

TIMERFUNCTION

The Timer function allows the heater to operate continuously from 1 – 8 hours before automatically turning The Timer can be operated in any mode.
Press the TIMER Button once and the heater will display 1 hour.
By pressing the TIMER Button repeatedly you can adjust the desired length of time in 1 hour
The Timer indicator will illuminate on the control panel to show a timer is
To stop the Timer function, press TIMER button repeatedly until the timer shows

OPENWINDOWDETECTION

The heater is fitted with technology to stop working if there is a window or door left
By pressing the Open Window button, the heater will sense if the ambient room temperature reduces by 8oC or more.
If it detects this type of change it will sound an alarm for 5 seconds and stop heating the fan will run for 30 seconds and then the heater will go into standby
Press the Open Window button to restart in the same working mode before the heater stopped working or press the Power button on the remote to turn the heater

NOTE: The LED display will turn off after 10 mins but the heater will continue to run. Press any button on the remote and the display will turn back on.
The remote control supplied with this appliance uses a CR2025 coin type battery.

DANGER IF SWALLOWED OR PLACED INSIDE ANY PART OF THE BODY

WiFi – Downloading and Setting up APP

This APP is supported only on 2.4GHz Wi-Fi channels. Please ensure your

phone is 2.4GHz capable

Note this device will only work within your home WIFI system. This does not operate on 3G or 4G internet connections.
You will need a connection to your home Wi-Fi.
Download Goldair mobile APP

Open the APP Store or Google Play on your mobile phone.
Open ‘Search’ and enter ‘Goldair’
Click ‘GET’ and begin to download and

Once downloaded to your phone open the APP

Tap REGISTER near the bottom of the
Read and agree to the Privacy
Add your email
Tap ‘Obtain verification code’

You will then receive an email with a verification code.

Enter the verification code from your
Create a
Then tap

If you haven’t received a verification code via email, tap the resend button and when the verification code is received follow above steps.
Your APP is now registered and ready for pairing to your device.

Pairing APP to Device

Details for pairing this heater to the Goldair App can be found at the below website link. Either scan the QR code below or enter the website into your browser.

Pairing Mode

To connect to the Goldair app you must ensure that your device is in pairing mode which is where the Wifi Icon is flashing.
Most products will be in pairing mode after switching the device on but if it is not:

Hold down the small black button on the side of the heater below the main power switch for around 3 seconds or until the Wifi icon begins to flash.

Quick Connection

Turn your phone’s Bluetooth ON
Ensure your device is in Pairing Mode (see instructions above)
Tap the + on the top right corner to navigate to the main device Tap ‘Auto Scan’ – your device will appear. Tap the device and follow the instructions.
If Quick Connection does not work, follow the manual via the QR Code above

Cool Down Period – To assist in protecting the internal components, when the unit is turned Off the fan will continue to blow room temperature air for a period of 30-60 seconds before shutting down to standby. DO NOT TURN OFF AT THE WALL DURING THIS TIME.

SAFETY DEVICES

This appliance has two protection devices:

Resettable Thermal Link – this will automatically disconnect the power to the element at a pre-set overheat temperature. After cooling down it will reset and power on If this occurs, investigate what is causing the appliance to overheat.
Thermal Fuse – this disconnects the appliance permanently in case of overheating. (It is non resettable).

CAUTION: The appliance generates heat during use. Precautions must be taken to prevent the risk of burns, scalds, fires or other damage to persons.

CARE AND CLEANING

The heater requires regular cleaning to ensure trouble free operation:

Do not attempt to dismantle the heater.
There are no user serviceable For service or repair, contact an authorised electrical service technician.
Unplug the heater from the mains supply before cleaning.
Ensure that the heater has been allowed to cool down completely before
The common cause of overheating is deposits of dust or fluff in the appliance. Ensure these deposits are removed regularly by unplugging the appliance and vacuum cleaning the air vents and
Use a damp cloth (not wet) to wipe the exterior of the heater to remove dust and
Never use solutions such as petrol, thinners or polishing
Ensure the heater is dry before plugging back into the mains

PROOF OF PURCHASE

To receive warranty retain receipt as proof of purchase

Two Year Warranty

Thank you for purchasing this Goldair product. Your product is warranted against faults and manufacture when used in normal domestic use for a period of two years. In non-domestic use Goldair limits the voluntary warranty to three months.
Goldair undertake to repair or replace this product at no charge if found to be defective due to a manufacturing fault during the warranty period.
This warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, or work carried out by anyone other than a qualified electrical service technician.

PLEASE KEEP YOUR RECEIPT AS THIS WILL HELP VERIFY YOUR WARRANTY.

The benefits given to you by this warranty are in addition to other rights and remedies available to you under law in relation to the goods or services to which this warranty relates.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In New Zealand this warranty is additional to the conditions and guarantees of the Consumers Guarantee Act (1993).