Goldair GCT330 Ceramic Tower Heater Instruction Manual

: June 1, 2024
: GOLDAIR

Table of Contents

Goldair GCT330 Ceramic Tower Heater
General Care and Safety Guide
Assembly Instructions
Operating Your Heater
WiFi–Downloading and Setting up APP
Pairing APP to Device
CARE AND CLEANING
Two Year Warranty
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Download This Manual (PDF format)

Goldair GCT330 Ceramic Tower Heater

Goldair-GCT330-Ceramic-Tower-Heater-Product

2400W CERAMIC TOWER HEATER WITH WIFI/SMART HOME.

General Care and Safety Guide

YOUR SAFETY IS IMPORTANT TO US. PLEASE ENSURE YOU TAKE NOTE OF THE INSTRUCTIONS AND WARNINGS OUTLINED IN THIS MANUAL.

CAUTION:
To avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they are supervised or have been given instruction concerning the use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons to avoid a hazard.
WARNING: You must not cover this appliance. Covering this appliance presents a fire risk and will activate the safety fuse; permanently disabling the unit.
WARNING: Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the room on their own unless constant supervision is provided.
WARNING: To reduce the risk of fire, keep textiles, curtains, or any flammable material a minimum distance of 1 metre from the air outlet.
Use only the voltage specified on the rating label of the appliance.
Keep all objects at least 1 metre from the front, sides and rear of the appliance.
This appliance is intended for household use only and not for commercial or industrial use.
Indoor use only.
Use this appliance only as described in this manual. Any other use is not recommended by the manufacturer and may cause fire, electric shock or injury.
Do not use the appliance if it has been dropped or damaged.
The common cause of overheating is deposits of dust or fluff in the appliance. Ensure these deposits are removed regularly by unplugging the appliance and vacuum cleaning the air vents and grills.
Never use the appliance to dry clothes.
Always unplug appliances when not in use.
When the appliance has been unpacked, check it for transport damage and ensure all parts have been delivered. If parts are missing or the appliance has been damaged, contact the Customer Services Team.
Do not use it if there are visible signs of damage to the appliance.
Do not connect the appliance to the mains supply until completely assembled and adjusted.
Ensure hands are dry before handling the plug or main unit.
Ensure the appliance is on a flat, stable, heat-resistant surface.
Do not operate with a cord set coiled up as a heat build-up is likely, which could be sufficient to become a hazard.
Carry out regular checks of the supply cord to ensure no damage is evident
Do not operate this appliance with a damaged cord, or plug or after the appliance malfunctions or has been dropped or damaged in any manner. Take to a qualified electrical person for examination, electrical service or repair.
Do not twist, kink or wrap the cord around the appliance, as this may cause the insulation to weaken and split. Always ensure that all cord has been removed from any cord storage area and is unrolled before use.
It is recommended that this appliance is plugged directly into the wall socket. Power boards are not rated to supply power to high-wattage appliances.
A correctly specified, undamaged extension cord may be used with this appliance provided it is used safely.
Do not remove the plug from the water socket until the appliance has been switched off.
Do not remove the plug from the power socket by pulling the cord; always grip the plug.
Do not place a cord under the carpet or cover it with rugs or furniture. Arrange the cord so it cannot be tripped over.
Don’t place appliances on bedding or on thick & long carpets where the openings may get blocked.
Switch off and use the handle provided when moving
Do not place the appliance close to a radiant heat source.
Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause an electric shock, fire or damage to the appliance.
Do not sit on the appliance.
Do not use abrasive cleaning products on this appliance. Clean with a damp cloth (not wet) and rinse in hot soapy water only. Always remove the plug from the mains supply before cleaning.
Do not operate in areas where petrol, paint or other flammable liquids are used or stored.
Do not use this appliance in the immediate surroundings of a bath, a shower swimming pool or other liquids.
The appliance must not be immersed in any liquids.
There are no user-serviceable parts installed in the unit.
Do not place the unit in wardrobes or other enclosed spaces as this may cause fire hazards.
This unit is not supposed to be used in or around locations where foodstuffs, works of art delicate articles of science, etc. are stored.
If your appliance does not work or is not working properly, contact the place of purchase or the Customer Services Team.
The remote control supplied with this appliance uses a 2 x AAA battery.

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Assembly Instructions

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Remove the 2 pieces of the base from the box.
Clip them together so that they snap into position
Carefully place the heater on a soft surface to avoid scratching it.
Place the assembled base onto the bottom of the fan by aligning the 2 lugs on the bottom of the fan then secure with the 4 screws provided.
Turn the fan up the right way and it is ready to go.

Operating Your Heater

Always choose a safe location for the heater, keeping in mind the safety precautions outlined. Ensure all packaging has been removed from the unit before use. Please follow the below instructions.

WARNING: To avoid overheating or fire, do not cover the heater.
WARNING: Keep all objects at least 1 metre from the front, sides and rear of the appliance.
WARNING: Do not use this heater with a programmer, separate timer, remote-control system or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.
WARNING: Never leave this heater unattended when in use.
Ensure the heater is on a flat, stable, heat-resistant surface.
Once the heater is in a safe operating position and all switches are in the off position, insert the power plug into the mains outlet and switch on.
CAUTION: Ensure the power cord is not tight because if pulled it may partially pull the plug from the socket. A partially inserted plug will overheat the plug and socket and could result in fire.
Note: When the appliance is turned on for the first time, it may release a slight odour or smoke. This odour or smoke is a normal occurrence caused by the initial heating of the heating elements and should not occur again.

HEATER CONTROL

Ensure the heater is on a flat, stable, heat-resistant surface. Once the heater is in a safe operating position and all switches are in the off position, insert the power plug into the main outlet. Turn the Power Switch at the back of the heater to the ‘I’ position. The heater is now in STANDBY mode.
The heater can be operated by the touchscreen control panel, remote control or via the Goldair App. When an operation has been selected, the relevant LED light on the control panel will display. $Goldair-GCT330-Ceramic-Tower-Heater-Fig- $3$$
ON/OFF: Turns the heater ON/OFF while in STANDBY mode. The LED light will display the current room temperature and begin to blow out room-temperature air. Touch ON/OFF again to turn the unit OFF. To assist in protecting the internal components, when the unit is turned OFF the fan will continue to blow room temperature air for 30-60 seconds before shutting down to standby.
DO NOT TURN OFF THE MAIN POWER SWITCH OR THE WALL DURING THIS TIME.
‘+’ and ‘-‘: Increases/Decreases the desired temperature and puts the heater into Auto (Ai) mode. When the temperature is set more than 4℃ higher than the room temperature, the heater will run on high mode. When the set temperature is equal to or less than 4℃ higher than the room temperature, the heater will run on low mode. When the set temperature is equal to or lower than the room temperature, the heater will run on fan mode and blow out room-temperature air.
MODE: Change the mode between Low heat, High heat and Fan.
TIMER: Turns on the Timer. When the heater is ON, use the Timer to set the timer to turn the heater OFF. This will activate the ‘Timer’ LED. When the heater is OFF, use the Timer to set the timer to turn the heater ON. This will activate the ‘Reservation’ LED. Increase the timer amount by 1 hour each time you press the TIMER button, up to a maximum of 9 hours. Use the ‘+’ and ‘–’ controls to set the desired temperature, and once the LED stops flashing the timer function has been set.
SWING: Turns oscillation ON/OFF

WiFi–Downloading and Setting up APP

This APP is supported only on 2.4GHz Wi-Fi channels. Please ensure your phone is 2.4GHz capable

Note this device will only work within your home WIFI system. This does not operate on 3G or 4G internet connections.
You will need a connection to your home Wi-Fi.

Download the Goldair mobile APP

Open the APP Store or Google Play on your mobile phone.
Open ‘Search’ and enter ‘Goldair’
Click ‘GET’ and begin to download and install.

Once downloaded to your phone open the APP

Tap REGISTER near the bottom of the screen.
Read and agree to the Privacy Policy.
Add your email address.
Tap ‘Obtain verification code’

You will then receive an email with a verification code.

Enter the verification code from your email.
Create a password.
Then tap confirm.

If you haven’t received a verification code via email, tap the resend button and when the verification code is received follow the above steps. Your APP is now registered and ready for pairing to your device.

Pairing APP to Device

Details for pairing this heater to the Goldair App can be found at the below website link.
Either scan the QR code below or enter the website into your browser.

New Zealand Products

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https://www.goldair.co.nz/goldair-app

Australia Products

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https://www.goldair.com.au/goldair-app

Pairing Mode
To connect to the Goldair app you must ensure that your device is in pairing mode which is where the Wi-Fi icon is flashing.

Most products will be in pairing mode after switching the device on but if it is not:

Put the device on STAND-BY mode (ON at the wall but the device is OFF)
Hold down SWING for around 5 seconds or until the Wifi icon begins to flash.

Quick Connection

Turn your phone’s Bluetooth ON
Ensure your device is in Pairing Mode (see instructions above)
Tap the + on the top right corner to navigate to the main device screen. Tap ‘Auto Scan’ – your device will appear. Tap the device and follow the instructions.
If Quick Connection does not work, follow the manual via the QR Code above

SAFETY DEVICES
This appliance has three protection devices:

Tilt Switch – this will automatically turn the appliance off if the appliance is not in the correct operating position.
Resettable Thermal Link – this will automatically disconnect the power to the appliance at a pre-set overheated temperature. After cooling down it will reset and power on again. If this occurs, investigate what is causing the appliance to overheat.
Thermal Fuse – this disconnects the appliance permanently in case of overheating. (It is non resettable).

CAUTION:
The appliance generates heat during use. Precautions must be taken to prevent the risk of burns, scalds, fires or other damage to persons.

CARE AND CLEANING

The heater requires regular cleaning to ensure trouble-free operation:

Unplug the heater from the main supply before cleaning.
Ensure that the heater has been allowed to cool down completely before cleaning.
The common cause of overheating is deposits of dust or fluff in the appliance. Ensure these deposits are removed regularly by unplugging the appliance and vacuum cleaning the air vents and grills.
Use a damp cloth (not wet) to wipe the exterior of the heater to remove dust and dirt.
Never use solutions such as petrol, thinners or polishing agents.
Ensure the heater is dry before plugging back into the mains supply.
Do not attempt to dismantle the heater.
There are no user-serviceable parts. For service or repair, contact an authorised electrical service technician.

PROOF OF PURCHASE
To receive a warranty retain the receipt as proof of purchase.

Two Year Warranty

Thank you for purchasing this Goldair product. Your product is warranted against faults and manufactures when used in normal domestic use for two years. In non-domestic use, Goldair limits the voluntary warranty to three months.
Goldair undertakes to repair or replace this product at no charge if found to be defective due to a manufacturing fault during the warranty period.
This warranty excludes damage caused by misuse, neglect, shipping accidents, incorrect installation, or work carried out by anyone other than a qualified electrical service technician.
PLEASE KEEP YOUR RECEIPT AS THIS WILL HELP VERIFY YOUR WARRANTY.
The benefits given to you by this warranty are in addition to other rights and remedies available to you under the law about the goods or services to which this warranty relates.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In New Zealand, this warranty is additional to the conditions and guarantees of the Consumers Guarantee Act (1993).

Goldair – New Zealand