MARK TO4S LTE GNSS Tracker User Manual
- June 10, 2024
- MARK
Table of Contents
MARK TO4S LTE GNSS Tracker User Manual
Please read the manuals carefully before you use it, so as to get the correct installation and quick online activation. If the appearance and color of the product are changed, the object will prevail.
Introduction
Features
- Inertial navigation
- Driving behavior analysis
- Multi-GNSS
- ACC detection
- Location data re-upload
- Smart power saving
- Anomaly alert (vibration, over-speed, power-off, etc.)
Operating Environment
- Operating voltage: 12-36VDC
- Internal backup battery: 3.7V/100mAH battery
- Operating current: 50mA @12V
- Standby current: 5mA @12V
- Operating temperature: -20℃ to 60℃
- Storage temperature: -40℃ to +85℃
- Positioning accuracy: <10m
- Location modes: GPS, BDS, AGPS, and LBS
Frequency Bands
- Communication network: LTE Cat1 + GSM
- LTE-FDD: B1/B2/B3/B4/B5/B7/B8/B28/B66
- GSM: B2/B3/B5/B8
Overview
Appearance
Connotations of Indicators
GNSS indicator (Blue)
- Fast flashing: The device searching for satellite signal anomalies.
- Slow flashing: The device is searching for satellite signals.
- Keep on: The GNSS module is already fixed a position.
- Off: Device is in sleep mode or not operating
Network indicator (Green)
- Fast flashing: The GMS anomalies
- Slow flashing: The GMS is initializing
- Keep on: The device works correctly
- Off: Device is in sleep mode or not operating
Note: By default, when the device is stationary for 3 minutes, the LED will automatically turn off and wake up after a vibration.
Installation
Inserting the SIM Card
Step 1: Prepare a proper SIM card;
Step 2: Insert the SIM.
After the SIM card is inserted, the device powers on using the backup battery.
If the device fails to power on due to low battery, you can connect the device
to the OBD port of the vehicle to obtain power.
Note: The SIM card must be inserted correctly, has GPRS services
activated, and is not in arrears. If the SIM is identified and requires a PIN,
please disable the PIN request.
Installing the Device
Connect the device to the OBD port when the vehicle is ignition off.
Observe the indicators against 2.2 to ensure that the device enters work mode
correctly.
A: Most car models of General Motors, Volkswagen, Ford, Toyota, Hyundai,
Citroen, BMW, etc.
B: Honda, Volkswagen Touran, Lexus, etc.
C: Dongfeng Citroen, Dongfeng Peugeot, etc.
D: Dongfeng Citroen, etc.
E: Others
Description
The following functions can be configured via the platform or app provided by your dealer. If the configuration via the platform or app fails, you can configure via SMS. You will receive reply messages indicating whether a function is configured successfully.
Power Cut Alert
If the device is unplugged from the vehicle or the power to the device is cut,
the device will send an alert notification to the platform or app, or send an
SMS carrying the alert reason and location to the SOS number.
Low External Power Alert
If the voltage of the external power is under the preset threshold, the device
will send a low external power alert notification to the platform or app. Low
Backup Battery Alert If the state of charge(SoC)of the backup battery of the
device is lower than 10%,the device will send a low battery alert notification
to the platform or app. Geofence Alert
You can draw a circular or rectangular area via the platform or app and set it
as a geofence. If your vehicle is detected to enter or leave a preset
geofence, the device with the related alert feature enabled will send an alert
notification to the platform or app. The device will also give out an audio
reminder indicating that your vehicle has entered or left the monitored range.
Speed Alert
After a speed threshold is set, the device will send an alert notification to
the platform or app. If it detects that your vehicle keeps moving at speeds
above the threshold for a preset duration.
Vibrating alert
When the device in manual defense mode has its defense on and has enabled with
the vibrating alert feature, if the device detects the vehicle vibrates for 5
times in 10s (the trigger condition is configurable),it will send an alert
notification to the platform or app. When the device in auto defense mode has
its defense on and has enabled with the vibrating alert feature, if the device
detects the vehicle vibrates for 5 times in 10s (the trigger condition is
configurable)and the vehicle is not ACC on in 30s,it will send an alert
notification to the platform or app. If the vehicle has its ACC on in 30s,no
vibrating alert will be triggered.
Defense On and Off Alerts
If the device is in manual defense mode, you can enable or disable the defense
with the following methods: Enable and disable defense via SMS Send the SMS
“SF” via an SOS number to the device, the device will enable defense after
receiving the command and reply with a message indicating the execution
result. To disable the defense, send the SMS”CF” via any preset SOS number to
the device, the device will disable the defense after receiving the command
and reply with a message indicating the execution result.
Enable and disable defense via the platform or app. Whether the command is
executed successfully or not, the device will reply with a message indicating
the result.
Troubleshooting
When any of the following faults occurs, please troubleshoot it by the solution. If the fault persists, please contact your dealer or service provider.
Issue | Description | Solution |
---|---|---|
Poor satellitesignal | The device is blocked by metalobjects. | Remove the metal |
objects awayfrom the device.
Power-on failure| The battery is low.| Connect the device to an external p
The SIM card slot is damaged.| Contact your dealer for areplacement.
Failed to access the network| The SIM card is attached incorrectly.| Re-attach
it.
The metal side of the SIM cardis stained.| Wipe it with a clean cloth.Replace
it.
The SIM card is damaged orinvalid.| Try it in a service area.
The device is out of GSM service areas.| Try it in an area with strong
signals.
The signal is poor.| Check if the device is securelyconnected with the OBD
port of the vehicle.
LED off| The contact is poor.| Check if the device is securelyconnected with
the OBD port of the vehicle.
Failed to query a location| Your SIM card has no GPRS services activated.|
Please contact the network operator and activate GPRSservices.
The SIM is in arrears.| Recharge the SIM.
The device does not respond to a command.| Check the device and make sure that
the device can access the network and the SIM card hastext services activated.
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