DP C220.CAN LCD Display

Product Information

Introduction of Display

The DP C220.CAN Display is a product designed for use in a
bicycle. It displays real-time battery capacity, support level,
speed, trip information, and other data. The display can be
installed on the handlebar of the bicycle using a holding bracket
and a screw. The display is connected to the EB-Bus connector for
power and data transmission.

Functional Overview

• Real-time battery capacity display

• Support level/walk assistance indicator

• Backlighting with adjustable brightness

• Speed display in km/h or mph

• Trip information: daily kilometers, total kilometers, top
  speed, average speed, remaining distance, energy consumption,
  output power, travel time

• Error code definition

Specifications

• Suitable for 22.2mm handlebar
• M3.0*8 screw torque requirement: 1.0 N.m

Error Code Definition

Error codes may appear on the display in case of malfunctioning.
Refer to the error code definition section in the user manual for
troubleshooting instructions.

Product Usage Instructions

Display Installation

1. Remove the holding bracket from the display and place the
   display into position on the handlebar.

2. Place the holding bracket on the underside of the display and
   tighten it into position with a M3.0*8 screw.

3. Connect the Display connector to the EB-Bus connector, ensuring
   both connectors are kept parallel when pushing firmly
   together.

Normal Operation

To turn on the system, press and hold the (>2S) button on the
display. To turn off the system, press and hold the (>2S) button
again. If the automatic shutdown time is set to 5 minutes, the
display will automatically be turned off within the desired time
when it is not in operation. If the password function is enabled,
you must enter the correct password to use the system.

Selection of Support Levels

To select a support level, press the or button on the display.
The selected level will be indicated on the display. To turn off
the headlight, press and hold the button for 2 seconds. The
brightness of the backlight can be set in the display settings
Brightness.

Walk Assistance

The Walk assistance can only be activated with a standing
pedelec. To activate it, press the button until the “walk
assistance” symbol appears. Next, press and hold down the button
while the symbol is displayed, and the Walk assistance will
activate. The symbol will blink, and the pedelec moves
approximately 4.5 km/h. After releasing the button or no button is
pressed within 5 seconds, the motor stops automatically and
switches back to level 0.

7 DEALER MANUAL FOR DP C220.CAN

DEALER MANUAL FOR DISPLAY

CONTENT

7.1 Important Notice

2

7.7.2 Selection of Support Levels

6

7.2 Introduction of Display

2

7.7.3 Selection mode

6

7.3 Product Description

3

7.7.4 Headlights / backlighting

7

7.3.1 Specifications

3

7.7.5 Walk Assistance

7

7.3.2 Functions Overview

3

7.7.6 SERVICE

8

7.4 Display Installation

4

7.7.7 Battery capacity indication

8

7.5 Display

5

7.8 Settings

9

7.6 Key Definition

5

7.8.1 “Display Setting”

9

7.7 Normal Operation

6

7.8.2 “Information”

11

7.7.1 Switching the System ON/OFF

6

7.9 Error Code Definition

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7.1 IMPORTANT NOTICE

· If the error information from the display cannot be corrected according to the instructions, please contact your retailer.
· The product is designed to be waterproof. It is highly recommended to avoid submerging the display under water.
· Do not clean the display with a steam jet, high-pressure cleaner or water hose.

· Please use this product with care.
· Do not use thinners or other solvents to clean the display. Such substances can damage the surfaces.
· Warranty is not included due to wear and normal use and aging.

7.2 INTRODUCTION OF DISPLAY

· Model: DP C220.CAN BUS · The housing material is ABS and Acrylic.

· The label marking is as follows:
D P C 2 2 0 C E 1 0 1 0 1 .0 PD 031305
Note: Please keep the QR code label attached to the display cable. The information from the Label is used for a later possible software update.

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7.3 PRODUCT DESCRIPTION

7.3.1 Specifications · Operating temperature: -20~45 · Storage temperature: -20~50 · Waterproof: IPX5 · Storage room Humidity: 30%-70% RH

7.3.2 Functional Overview
· Speed display (including top speed and average speed, switching between km and miles)
· Battery capacity indicator · Lighting control · Brightness setting for backlight · Walk assistance · Indication of performance support · Motor output power indicator · Time display for single journeys · Kilometer stand (including single-trip dis-
tance, total distance and remaining distance) · Setting the support levels · Energy consumption indicator CALORIES
(Note: If the display has this function) · Display for the remaining distance (Depends
on your riding style) · Information View (battery, controller, HMI
and sensor) · Error messages view

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7.4 DISPLAY INSTALLATION

1. Remove the holding bracket from the display, and then place the display into position on the handlebar. (suitable for 22.2mm handlebar).

3. Now connect the Display connector to the EB-Bus connector, ensuring both connectors are kept parallel when pushing firmly together.

2. Then place the holding bracket on the underside of the display and tighten it into position with a M3.0*8 screw. Torque requirement: 1.0 N.m.

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7.5 DISPLAY

3

1

4

5 2
6

1 Display of battery capacity in real time.

2 Indicator of support level/walk assistance.

3 The display shows this symbol the lights are turned on.

, When

4 Unit of speed

5 Digital speed display

6 Trip: Daily kilometers (TRIP) – Total kilometers (ODO) – Top speed (MAX) – Average speed (AVG) – Rremaining distance (RANGE) – Energy Consumption (CALORIES) – Output power (POWER)- Travel time (TIME).

Service: Please see the service section

7.6 KEY DEFINITION

up down

System On/Off

up down

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7.7 NORMAL OPERATION

7.7.1 Switching the System ON/OFF

Press and hold off the system.

(>2S) on the display to turn on the system. Press and hold

(>2S) again to turn

If the “automatic shutdown time” is set to 5 minutes (it can be reset with the “Auto Off” function, See “Auto Off”), the display will automatically be turned off within the desired time when it is not in operation.If the password function is enabled, you must enter the correct password to use the system.

7.7.2 Selection of Support Levels
When the display is turned on, press the or button (<0.5S) to switch to the support level, the lowest level is 0, the highest level is 3. When the system is switched on, the support level starts in level 1. There is no support at level 0.

7.7.3 Selection mode
Briefly press the button (<0.5s) to see the different trip modes. Trip: daily kilometers (TRIP) – total kilometers (ODO) – Maximum speed (MAX) – Average speed (AVG) – Rremaining distance (RANGE) – Energy consumption (CALORIES) – Output power (POWER) – Travel time (TIME).

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7.7.4 Headlights / backlighting Hold the button (>2S) to activate the headlight and taillights. Hold the button (>2S) again to turn off the headlight. The brightness of the backlight can be set in the display settings “Brightness”.
7.7.5 Walk Assistance The Walk assistance can only be activated with a standing pedelec. Activation: Press the button until this symbol appears. Next press and hold down the button whilst the symbol is displayed, now the Walk assistance will activate. The symbol will blink and the pedelec moves approx. 4.5 km/h. After releasing the button or no button is pressed within 5S, the motor stops automatically and switches back to level 0.

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7.7.6 SERVICE
The display shows “SERVICE” as soon as a certain number of kilometers or battery charges has been reached. With a mileage of more than 5000 km (or 100 charge cycles), the “SERVICE” function is displayed on the display. Every 5000 km the display “SERVICE” is displayed every time. This function can be set in the display settings.

7.7.7 Battery capacity indicator
The battery capacity is shown in the top left of the display. Each full bar represents a remaining capacity of the battery in a percentage. (as shown in the diagram below):

Capacity Range
80%-100% 60%-80% 40%-60% 20%-40% 5%-20%
<5%

Indicator blinking

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7.8 SETTINGS
After the display is turned on, press and hold the and buttons (at the same time) to enter into the setting menu, By pressing the or button (<0.5S), you can highlight and select Display Setting, Information or Exit. Then press the button (<0.5S) to confirm your selected option. Or highlight “EXIT” and press the button (<0.5S) to return to the main menu, or highlight “BACK” and press (<0.5S) the button (<0.5S) to return to the Settings interface.

7.8.1 “Display Setting”
Press the or button (<0.5S) and highlight Display Setting, and then briefly press the (<0.5S) to access the following selections.

button

7.8.1.1 “TRIP Reset” Reset mileage
Press the or button (<0.5S) to highlight “Trip Reset” in the Display setting menu, and then press button (<0.5S) to select. Then with the or button choose between “YES” or “NO”. Once you have chosen your desired selection, press the button (<0.5S) to save and exit to the “Display setting”.

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7.8.1.2 “Unit” Selections in km/Miles Press the or button (<0.5S) to highlight “Unit” in the Display setting menu, and then press button (<0.5S) to select. Then with the or button choose between “Metric” (kilometer) or “Imperial” (Miles). Once you have chosen your desired selection, press the button (<0.5S) to save and exit to the “Display setting”.
7.8.1.3 “Brightness” Display brightness Press the or button (<0.5S) to highlight “Brightness” in the Display setting menu, and then press button (<0.5S) to select. Then with the or button choose between “100%” / “75%” / “50%” /” 30%”/”10%”. Once you have chosen your desired selection, press the button (<0.5S) to save and exit to the “Display setting”.

7.8.1.4 “Auto Off” Set Automatic system switch off time
Press the or button (<0.5S) to highlight “Auto Off” in the Display setting menu, and then press button (<0.5S) to select. Then with the or button choose between “OFF”, “9”/”8″/”7″/”6″/
“5”/ “4”/”3″/”2″/”1″, (The numbers are measured in minutes). Once you have chosen your desired selection, press the button (<0.5S) to save and exit to the “Display setting”.

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7.8.1.5 “Service” Switching the notification on and off Press the or button (<0.5S) to highlight “Service” in the Display setting menu, and then press button (<0.5S) to select. Then with the or button choose between “NO” or “YES”. Once you have chosen your desired selection, press the button (<0.5S) to save and exit to the “Display setting”.
7.8.2 “Information” Once the display is turned on, press and hold the and buttons (at the same time) to enter into the setting menu, press the or button (<0.5S) to select “Information”, then press the button (<0.5S) to confirm and enter into “Information”.
7.8.2.1 Wheel Size Press the or button (<0.5S) to highlight “Wheel Size”, then press the button (<0.5S) to confirm and view the wheel size. To return, press the button (<0.5S) to exit back to the “Information”. This information cannot be changed, this is only for information, about the pedelec.

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7.8.2.2 Speed Limit
Press the or button (<0.5S) to highlight “Speed Limit”, then press the button (<0.5S) to confirm and view the speed limit. To return, press the button (<0.5S) to exit back to the “Information”. This information cannot be changed, this is only for information, about the pedelec.

7.8.2.3 Battery Information Press the or button (<0.5S) to highlight “Battery Info”, then press the confirm. Now press the or button (<0.5S) to view the contents. To return, press the button (<0.5S) to exit back to the “Information”.

button (<0.5S) to

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DEALER MANUAL FOR DISPLAY

Code

Code definition

unit

Hardware ver Hardware version

Software ver Software version

b01

Current temperature

b04

Total voltage

mV

b06

Average current

mA

b07

Remaining capacity mAh

b08

Full charge capacity mAh

b09

Relative SOC

%

Code b10 b11 b12
b13
d00 d01 d02 dn

Code definition

unit

Absolute SOC

%

Cycle

times

Maximum not charging time

Hour

Recently not charging time

Hour

Number of battery cell

Voltage of cell 1 mV

Voltage of cell 2 mV

Voltage of cell n mV

NOTE: If no data is detected, “–” is displayed. 7.8.2.4 Controller Information
Press the or button (<0.5S) to highlight “Ctrl Info”, then press the button (<0.5S) to confirm. Now press the or button (<0.5S) to view Hardware Version or Software Version. To return, press the button (<0.5S) to exit back to the “Information”.

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7.8.2.5 Display Information Press the or button (<0.5S) to highlight “Display Info”, then press the button (<0.5S) to confirm. Now press the or button (<0.5S) to view Hardware Version or Software Version. To return, press the button (<0.5S) to exit back to the “Information”.
7.8.2.6 Torque Information Press the or button (<0.5S) to highlight “Torque Info”, then press the button (<0.5S) to confirm. Now press the or button (<0.5S) to view Hardware Version or Software Version. To return, press the button (<0.5S) to exit back to the “Information”.
7.8.2.7 Error Code Press the or button (<0.5S) to highlight “Error code”, then press the button (<0.5S) to confirm. Now press the or button (<0.5S) to view a list of error codes from the pedelec. It can show information for the last ten errors of the pedelec. The error code “00”means that there is no error. To return, press the button (<0.5S) to exit back to the “Information”.

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7.9 ERROR CODE DEFINITION

The HMI can show the faults of Pedelec. When a fault is detected, one of the following error codes will be indicated too.
Note: Please read carefully the description of the error code. When the error code appears, please first restart the system. If the problem is not eliminated, please contact your dealer or technical personnel.

Error

Declaration

Troubleshooting

04

The throttle has fault.

1. Check the connector and cable of the throttle are not damaged and correctly connected.
2. Disconnect and reconnect the throttle, if still no function please change the throttle.

05

The throttle is not back in its

Check the connector from the throttle is correctly connected. If this does not solve the problem, please

correct position.

change the throttle.

07

Overvoltage protection

1. Remove and re-Insert the battery to see if it resolves the problem. 2. Using the BESST tool update the controller. 3. Change the battery to resolve the problem.

1. Check all connectors from the motor are correctly

08

Error with the hall sensor signal connected.

inside the motor

2. If the problem still occurs, please change the

motor.

09

Error with the Engine phase’s Please change the motor.

1. Turn off the system and allow the Pedelec to cool

The temperature inside the en- down.

10

gine has reached its maximum

protection value

2. If the problem still occurs, please change the

motor.

11

The temperature sensor inside Please change the motor.

the motor has an error

12

Error with the current sensor in the controller

Please change the controller or contact your supplier.

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Error

Declaration

Troubleshooting

1. Check all connectors from the battery are correctly

Error with the temperature

connected to the motor.

13

sensor inside of the battery

2. If the problem still occurs, please change the

Battery.

1. Allow the pedelec to cool down and restart the

The protection temperature

system.

14

inside the controller has reached

its maximum protection value

2. If the problem still occurs, please change the

controller or contact your supplier.

1. Allow the pedelec to cool down and restart the

15

Error with the temperature sensor inside the controller

system. 2. If the problem still occurs, Please change the con-

troller or contact your supplier.

21

Speed sensor Error

1. Restart the system
2. Check that the magnet attached to the spoke is aligned with the speed sensor and that the distance is between 10 mm and 20 mm.
3. Check that the speed sensor connector is connected correctly.
4. Connect the pedelec to BESST, to see if there is a signal from the speed sensor.
5. Using the BESST Tool- update the controller to see if it resolves the problem.
6. Change the speed sensor to see if this eliminates the problem. If the problem still occurs, please change the controller or contact your supplier.

25

Torque signal Error

1. Check that all connections are connected correctly.
2. Please connect the pedelec to the BESST system to see if torque can be read by the BESST tool.
3. Using the BESST Tool update the controller to see if it resolves the problem, if not please change the torque sensor or contact your supplier.

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Error

Declaration

Troubleshooting

1. Check that all connections are connected correctly.

2. Please connect the pedelec to the BESST system to

see if speed signal can be read by the BESST tool.

Speed signal of the torque

26

sensor has an error

3. Change the Display to see if the problem is solved.

4. Using the BESST Tool update the controller to see

if it resolves the problem, if not please change the

torque sensor or contact your supplier.

Using the BESST tool update the controller. If the

27

Overcurrent from controller

problem still occurs, please change the controller or

contact your supplier.

1. Check all connections on the pedelec are correctly connected.

2. Using the BESST Tool run a diagnostics test, to see if it can pinpoint the problem.

30

Communication problem

3. Change the display to see if the problem is solved.

4. Change the EB-BUS cable to see if it resolves the

problem.

5. Using the BESST tool, re-update the controller software. If the problem still occurs please change the controller or contact your supplier.

1. Check all connectors are correctly connected on

the brakes.

Brake signal has an error

33

2. Change the brakes to see if the problem is solved.

(If brake sensors are fitted)

If problem continues Please change the controller or

contact your supplier.

Using the BESST tool update the controller to see if

35

Detection circuit for 15V has an error

this resolves the problem. If not, please change the controller or contact your supplier.

36

Detection circuit on the keypad has an error

Using the BESST tool update the controller to see if this resolves the problem. If not, please change the

controller or contact your supplier.

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Error

Declaration

Troubleshooting

37

WDT circuit is faulty

Using the BESST tool update the controller to see if this resolves the problem. If not, please change the controller or contact your supplier.

41

Total voltage from the battery is too high

Please change the battery.

Total voltage from the battery is Please Charge the battery. If the problem still occurs,

42

too low

please change the battery.

43

Total power from the battery

Please change the battery.

cells is too high

44

Voltage of the single cell is too high

Please change the battery.

45

Temperature from the battery is Please let the pedelec cool down.

too high

If problem still occurs, please change the battery.

The temperature of the battery Please bring the battery to room temperature. If the

46

is too low

problem still occurs, please change the battery.

47

SOC of the battery is too high Please change the battery.

48

SOC of the battery is too low

Please change the battery.

1. Check the gear shifter is not jammed.

61

Switching detection defect

2. Please change the gear shifter.

62

Electronic derailleur cannot

Please change the derailleur.

release.

1. Using the BESST tool update the Display to see if it

resolves the problem.

71

Electronic lock is jammed

2. Change the display if the problem still occurs,

please change the electronic lock.

Using the BESST tool, re-update the software onto

81

Bluetooth module has an error the display to see if it resolves the problem.

If not, Please change the display.

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