Vtech Video Baby Monitor User Manual

: June 9, 2024
: vtech

Vtech Video Baby Monitor

Vtech-Video-Baby-Monitor-product

Important safety instructions

The applied nameplate is located at the bottom of the baby unit’s base.
When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

Follow all warnings and instructions marked on the product.
Adult setup is required.
CAUTION: Do not install the baby unit at a height above 2 metres.
This product is intended as an aid. It is not a substitute for responsible and proper adult supervision and should not be used as such.
This product is not intended for use as a medical monitor.
Do not use this product near water, for example, near to a bath, sink, swimming pool or shower.
CAUTION: Use only the battery provided. There may be a risk of explosion if a wrong type of battery is used for the parent unit. The battery cannot be subjected to high or low extreme temperature and low air pressure at high altitude during use, storage or transportation. Disposal of battery in fire or a hot oven, mechanically crushing or cutting the battery can result in an explosion. Leaving the battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid of gas. Battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Dispose of used batteries according to the instructions.
Use only the power adaptors included with this product. Incorrect power adaptor polarity or voltage can seriously damage the product.
Power adaptor information:
Parent unit output: 5V DC 1A
Vtech Telecommunications Ltd.
Model: VT05EUK05100 (UK) / VT05EEU05100 (EU)
Baby unit output: 6V DC 500mA
Ten Pao Internatioal LTD.
Model: S003ATB0600050 (UK) / S003ATV0600050 (EU)
Rechargeable battery information:
Zhuhai Great Power Energy Co., Ltd.
Li-ion battery, 3.6V, 2600mAh, 9.36Wh;
Model: ICR18650-2.6Ah-3.6V-1S1P
The power adaptors are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
For pluggable equipment, the socket-outlet should be installed near the equipment and should be easily accessible.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
Do not modify the power adaptors or replace with other adaptors, as this causes a hazardous situation.
Do not allow anything to rest on the power cords. Do not install this product where the cords may be walked on or crimped.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or electricity supply provider.
Do not overload wall outlets or use an extension cord.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
This product should not be placed in any area where proper ventilation is not provided. Slots and openings in the back or bottom of this product are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat source.
Never push objects of any kind into this product through the slots because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorised service facility. Disassembling or removing parts of the product other than via the battery door may expose you to dangerous voltages or other risks.
Incorrect reassembling can cause electric shock when the product is subsequently used.
You should test the sound reception every time you turn on the units or move one of the components.
Periodically examine all components for damage.
There is a very low risk of privacy loss when using certain electronic devices, such as baby monitors, cordless telephones, etc. To protect your privacy, make sure the product has never been used before purchase, reset the baby monitor periodically by powering off and then powering on the units, and power off the baby monitor if you are not intending to use it for some time.
The small parts of this monitor can be swallowed by babies or small children. Keep these parts out of reach of children.
Children should be supervised to ensure that they do not play with the product.
The product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

SAVE THESE INSTRUCTIONS

Cautions

Use and store the product at a temperature between 0oC and 40oC.
Do not expose the product to extreme cold, heat or direct sunlight. Do not put the product close to a heating source.
Batteries should not be exposed to excessive heat such as bright sunshine or fire.
Mishandling batteries can cause burn, fire or explosion hazards.
Warning— Strangulation Hazard—
Children have STRANGLED in cords.
Keep this cord out of the reach of children (more than 0.9m away). Do not remove warning label on the adaptor cord.
Never place the baby unit(s) inside the baby’s cot or playpen. Never cover the baby unit(s) or parent unit with anything such as a towel or a blanket.
Other electronic products may cause interference with your baby monitor. Try installing your baby monitor as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones.

What’s in the box

Vtech-Video-Baby-Monitor-fig 1

Connect the baby monitor

NOTES

The rechargeable battery in the parent unit is built-in.
Use only the power adaptors supplied with this product.
Make sure the baby monitor is not connected to an electronically-controlled electric outlet.
Connect the power adaptors in a vertical or floor mount position only. The adaptor prongs are not designed to hold the weight of a baby monitor, so do not connect them to any ceiling, under-the-table, or cabinet outlets. Otherwise, the adaptors may not properly connect to the outlets.
Make sure the parent unit, the baby units and the power adaptor cords are out of reach of children.

Charge the parent unit battery
When you have connected and turned on the parent unit, the battery will be charged automatically.
NOTE

Before using the baby monitor for the first time, charge the parent unit battery for 12 hours. When the parent unit battery is fully charged, the battery icon becomes solid .
It takes longer to charge the battery when the parent unit is turned on. To shorten the charging time, turn the parent unit off while charging.
The standby time varies depending on the sensitivity level you set, your actual use and the age of the battery.
The battery icon indicates the battery status (see the following table ).

Power on or off the baby monitor

Baby Unit turns on automatically after it connects to the power socket.
Disconnect from the power supply to power off.
Press and hold POWER to power your parent unit on or off.

Positioning the baby monitor

Caution

Keep the baby unit out of the reach of your baby. Never place or mount the baby unit inside the baby’s cot or playpen.

Caution

The default volume of your parent unit is level 3, and the maximum volume is level 5. If you experience feedback noise from your baby monitor while positioning:
- Make sure your baby unit and parent unit are more than 1 metre apart, OR
- Turn down the volume of your parent unit.

NOTE

To avoid interference from other electronic devices, place your baby monitor at least 1 metre away from devices such as wireless routers, microwaves, mobile phones and computers.

Status check

Once you power on both your baby unit and parent unit, your parent unit displays images from the baby unit, and the LINK LED light turns on.
The baby unit POWER LED light turns on. Vtech-Video-Baby-Monitor-fig
8

Technical specifications

Frequency control Crystal controlled PLL synthesizer
Transmit frequency
- Baby unit: 2405 – 2475 MHz
- Parent unit: 2405 – 2475 MHz
Channels 32
LCD 2.8” Colour LCD (QVGA 320×240 pixel)
Nominal effective range Actual operating range may vary according to environmental conditions at the time of use.
Power requirements
- Parent unit: 3.6V, 2600mAh Li-ion, 9.36Wh Li-ion battery
- Baby unit power adaptor: Output: 6V DC @ 500mA
- Parent unit power adaptor: Output: 5V DC @ 1A

Basic operation – Parent unit

Use the menu
Press MENU to enter the menu, or save a setting. You can use the parent unit for advanced settings or operations, such as to play or stop the baby unit’s lullaby, or to adjust the baby unit sound sensitivity.

While in the menu:

Press or to scroll among the menu options.
Press SELECT or to enter the desired submenu.
Press or to select an item.
Press SELECT to confirm your selection.
Press or to exit the submenu.

Talk to your baby unit

Press and hold TALK and speak to your parent unit. Your voice is transmitted to the baby unit. When finished talking, release the TALK key to hear your baby again.

Turn off the screen

Press .
OR
Press LCD ON/OFF (VM3250);
Press and hold LCD ON/OFF (VM3250-2) to switch off the screen .
You can still hear sound from the selected baby unit.

Adjust parent unit speaker volume

Pressing VOL+ / VOL- adjusts the parent unit speaker volume level received from the baby unit.

Zoom
Press to zoom in or out.

Overview

Overview – Parent unit Vtech-Video-Baby-Monitor-fig
22

LINK LED light
- On when the parent unit is linked to the baby unit.
- Flashes when the link to the baby unit is lost.
Battery LED light
Mute LED light
TALK LED light
Zoom / Back
/LCD ON/OFF
Arrow keys
Microphone
MENU/SELECT
Power on/off
TALK
- Press and hold to talk to the baby unit.
Power jack
Speaker
VOL+ / VOL-
RESET
- Force reboot the parent unit.

Baby unit

Microphone
Camera lens
Infrared LEDs
Light sensor
POWER LED light
Speaker
Power jack
Slots for wall mounting

Parent unit icons

Status icons

Connection status

or displays when strong signal strength is detected between the baby unit and the parent unit.
or displays when moderate or low signal strength is detected between the baby unit and the parent unit.

Patrol mode

Displays when the parent unit is in PATROL mode (For VM3250-2 only).

Current view status

Displays the number of the baby unit that is being viewed.

Zoom

Displays when the current image on the parent unit has zoomed in.

Night vision

Displays when the baby unit being viewed has activated the night vision feature.

Talkback

Displays when talking back to the baby units from parent unit.

Lullaby

Displays when a lullaby is playing.

Mute alert

Displays when the parent unit speaker volume is set to zero.
Displays when the parent unit is talking to the baby unit.

Real-time temperature

Displays the real-time temperature detected by the baby unit in Fahrenheit (oF) or Celsius (oC) (e.g. 57 oF or 14 oC).

Battery status

animates when the battery is charging.
displays solid when the battery is fully charged.
displays when the battery is low and needs charging.

Main menu icons

Main
menu
Sub-menu

Brightness

Adjust the parent unit’s LCD screen brightness level.

Screen off timer

The parent unit display will dim to conserve energy after your selected time of inactivity.

Temperature

Turn on/off temperature alert tone.
Set the parent unit to beep whenever the room temperature detected by the baby unit falls outside of the set temperature range.
Set the minimum/maximum temperature.
Set temperature display in Fahrenheit (oF) or Celsius (oC).

Sound Detection

Sound-activated screen

When turned on, and the baby unit detects no sound, the parent unit screen stays off to save power. Once sound is detected, the parent unit screen and speaker turns on automatically, and you can see and hear your baby. The parent unit will then turn off again after 50 seconds of no sound detection.

NOTE

When the parent unit screen is off and it receives alerts, for example, link lost between parent unit and baby unit, or battery is low, the parent unit screen and speaker will turn on.

VOX (Voice Activated Alert) Sensitivity

You can choose to hear sounds from the baby unit continuously, or to only hear sounds that exceed a set sensitivity level. Adjust the microphone sensitivity of your baby unit, the higher the sensitivity level, the more sensitive the baby unit is in detecting sounds to be transmitted to the parent unit. See Sound sensitivity and sound activation section.

Lullaby

Lullaby volume

Adjust the selected baby unit speaker volume when playing a lullaby.
Select between two lullabies or two sounds to play or stop on the selected baby unit.

Monitoring Mode (For VM3250-2 only)
Patrol mode

Monitor your baby in PATROL mode, where the screen will cycle through the displays streamed from all the linked baby units (For VM3250-2 only).

Warning icons and messages

The battery is empty and needs to be recharged.
Operation is in progress.
The temperature detected by the baby unit is higher than the maximum temperature alert setting.
The temperature detected by the baby unit is lower than the minimum temperature alert setting.
The parent unit is searching for baby units or the link between the baby unit and the parent unit has been lost.
The parent unit is connected to AC power.

Sound sensitivity and sound activation

Adjust the sound sensitivity of the baby unit
You can choose to hear sounds from the baby unit continuously, or to hear sounds that exceed the sound sensitivity setting. You can use the parent unit to adjust the microphone sensitivity of your baby unit. The higher the sensitivity level, the more sensitive the baby unit is in detecting sounds that transmit to the parent unit. The VOX sensitivity level is preset to the highest level. Vtech-Video-Baby-Monitor-fig 63

Sound activated screen
When sound activation is on, the parent unit screen remains off to save power when the baby unit detects no sound. Once the baby unit detects sounds that are louder than the selected sound sensitivity level, the parent unit screen turns on automatically. It will then turn off again after 50 seconds of no sound detection. Vtech-Video-Baby-Monitor-fig 64

Dim mode

The parent unit display will dim to conserve energy after 10 minutes of inactivity, when no keys are pressed or alerts are received from the baby unit . Vtech-Video-Baby-Monitor-fig 65

NOTE

While the screen is dimmed, any keypress or alert message will trigger the screen to return to the preset brightness level. After 10 minutes of inactivity, it will resume to dim mode.

Night vision

The baby unit has infrared LEDs that allow you to see your baby clearly at night or in a dark room. When the baby unit being viewed detects low light levels, the infrared LEDs are switched on automatically. The images from the baby unit are in black and white, and appears on the screen.

Notes

It is normal to see a short white glare on your parent unit screen as the baby unit adapts to the dark environment.
When the infrared LEDs are on, the images are in black and white. This is normal.

Tip

Depending on the surroundings and other interfering factors, like lighting, objects, colours and backgrounds, the display resolution may vary. Adjust the baby unit angle or place the baby unit at a higher level to prevent glare and a blurry display.

For VM3250-2 only

Status check – Two baby units

If you are viewing baby unit 1, the POWER LED light of baby unit 1 turns on.
As baby unit 2 is not being viewed, its POWER LED light flashes. Vtech-Video-
Baby-Monitor-fig 69

NOTE

If you connect only the second baby unit, your parent unit may display with beeping, and the LINK LED light on the parent unit flashes. Press to switch to the baby unit you have connected.

Change different views – Patrol

Press MENU when the parent unit is idle.
Press or to choose , then press SELECT or .
Press or to choose , then press SELECT to confirm your selection.

Change different views – Single-cam

Press to switch to another camera in SINGLE-CAM mode. Vtech-Video-Baby-
Monitor-fig 76

Mount the baby unit on dry wall (optional)

Items to purchase

You will need to purchase the following items separately to mount your baby unit:

NOTE

The types of screws and wall plugs you need depend on the composition of the wall.

NOTE

Check for reception strength and camera angle before drilling the holes.
Use a pencil to mark two holes in parallel. Make sure they are the same distance apart as the wall mount holes on the baby unit.
Drill two holes in the wall ( 5.5 mm drill bit ). If you drill the holes into a stud, go to step 3.
OR
If you drill the holes into an object other than a stud, insert the wall plugs into the holes. Tap gently on the ends with a hammer until the wall plugs are flush with the wall.
Insert the screws into the holes and tighten the screws until only 6.5 mm of the screws are exposed.
Align the wall mount holes on the baby unit with the screws on the wall. Slide the baby unit down until it locks into place.

Frequently asked questions

Below are the questions most frequently asked about the baby monitor.

Why does the baby monitor not respond normally?

Try the following (in the order listed) for common cure:

Disconnect the power to the baby units and the parent unit.
Wait a few seconds before connecting power back to the baby units and the parent unit.
Turn on the baby units and the parent unit.
Wait for the parent unit to synchronise with the baby units. Allow up to one minute for this to take place.

Why doesn’t the baby unit and parent unit power-on light illuminate when the units are switched on?

Perhaps the parent unit is not connected to the power. Insert the adaptor plug into the parent unit and insert the adaptor in a wall socket. Then, press and hold POWER to switch on the parent unit to establish connection with the baby unit.
Perhaps the baby unit is not connected to the power. Insert the adaptor plug into the baby unit and insert the adaptor in a wall socket. Then, establish a connection with the parent unit.

Why doesn’t my parent unit charge while connected to AC power?

Make sure the power is not controlled by electronic wall switch.
The battery may de degraded through extended use or defective. See Warranty for repair/replacement.

Why is my screen in black and white?

The screen is in black and white during night-time or in a dark room when the night vision feature is activated. This is normal.

Why do I get glare or blurry display on my screen when viewing my baby at night?

During night-time or in a dark room, the surroundings and other interfering factors, like lighting, objects, colours and backgrounds may affect the image quality on your parent unit screen. Adjust the baby unit angle or place the baby unit at a higher level to prevent glare and a blurry display.

Why does the baby monitor produce a feedback noise?

The parent unit and baby units may be too close to each other.

Move the parent unit away from the baby units until the noise stops; OR
Turn down the volume of your parent unit.

Why does the parent unit beep?

The baby units may be out of range. Move the parent unit closer to the baby units (but not less than 1 metre).
The parent unit may not have enough charge for the parent unit to perform normally. Charge the battery in the parent unit until the battery icon becomes solid .
The temperature of your baby’s room may be too high or too low.

Why does the parent unit react too quickly to other sounds?

The baby unit also picks up other sounds than those of your baby. Adjust the VOX sensitivity level to a lower level or lower the parent unit speaker volume.

Why don’t I hear a sound/Why can’t I hear my baby cry?

The parent unit speaker volume may be too low. See Adjust parent unit speaker volume to increase the volume.
You may have set a low VOX sensitivity level. See Adjust the sound sensitivity of the baby unit to set to a higher level.

Why can’t I establish a connection? Why is the connection lost every now and then? Why are there sound interruptions?

The baby units may be out of range. Move the parent unit closer to the baby units (but not less than 1 metre).
Other electronic products and wireless products may cause interference with your baby monitor. Try installing your baby monitor as far away from these devices as possible.
If you power on only one baby unit, your parent unit may display , and the LINK LED light will flash.

General product care

To keep this product working well and looking good, follow these guidelines:

Avoid placing it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the product or treating it roughly.
Clean with a damp cloth.
DO NOT immerse the parent unit and the baby unit in water and do not clean under running water.
DO NOT use cleaning spray or liquid cleaners.
Make sure the parent unit and the baby unit are dry before you connect them to the mains again.

Storage

When you are not going to use the video monitor for some time, store the parent unit, the baby unit

Adult supervision

This baby monitor should be for use by adults only.
Do not place the baby unit inside the cot or playpen.
To ensure your children’s safety, do not allow them to touch or play with the baby monitor and its accessories. THIS IS NOT A TOY.

Customer service and product warranty

PRODUCT WARRANTY
Thank you for choosing this quality product from VTech.

The product detailed above is covered by a one year warranty from the date of purchase, against any defects in materials or workmanship.
The product may be returned to the place of purchase. Alternatively the product can be returned to VTech Electronics Europe Plc (see address below), with proof of purchase, without proof of purchase no replacement will be provided.
VTech Electronics Europe Plc will examine the product and if it is found to be defective due to faulty materials or workmanship, will replace the product at their discretion.
If the product covered by this warranty is damaged due to misuse, modification or unauthorized repair, or because of faulty batteries, battery discharge or incorrect electrical connections, then this warranty becomes void.
This warranty is personal to the original purchaser and is not transferable.
Breakages to the LCD screen are not covered by the warranty.
Products returned to VTech Electronics Europe Plc, should be sent to the address shown below and packed carefully to avoid damage in transit. Please do not include batteries or adaptors. Please include details of the fault together with your name and address, contact phone number and/or email address.
To keep an online record of your warranty, please register your product online at www.vtech.co.uk/clubvtech.

VTech Electronics Europe Plc, c/o XPO Logistics, Warehouse 350, Cat & Fiddle Lane, West Hallam, DE7 6HE
THIS WARRANTY IS OFFERED AS AN EXTRA BENEFIT AND DOES NOT AFFECT CONSUMERS’ STATUTORY RIGHTS.

IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of purchase.

Customer Service
Please visit www.vtechphones.eu to contact our Customer Service Department.

Disposal of batteries and product

The crossed-out wheelie bin symbols on products and batteries, or on their respective packaging, indicates they must not be disposed of in domestic waste as they contain substances that can be damaging to the environment and human health.
The chemical symbols Hg, Cd or Pb, where marked, indicate that the battery contains more than the specified value of mercury (Hg), cadmium (Cd) or lead (Pn) set out in Battery Directive (2006/66/EC).
The solid bar indicates that the product was placed on the market after 13th August, 2005. Help protect the environment by disposing of your product or batteries responsibly.

Declaration of Conformity

This product is intended for use within Europe and UK.
This equipment complies with the essential requirements to EU’s Radio Equipment Directive (2014/53/EU) and the UK’s Radio Regulations 2017 on radio systems and telecommunication equipment.
VTech Telecommunications Ltd. hereby declares that this Video Monitor VM3250 is in compliance with the essential requirements and other relevant provisions of EU’s Radio Equipment Directive (2014/53/EU) and UK’s Radio Equipment Regulations 2017.
The Declaration of Conformity for the VM3250 is available from www.vtechbabycare.com.

Manufacturer: VTech Telecommunications Ltd.
23/F., Tai Ping Industrial Centre, Block 1, 57 Ting kok Road, Tai Po, Hong Kong.
Importer: VTech Electronics Europe Plc
Napier Court, Abingdon Science Park, Abingdon, Oxon, OX14 3YT, U.K.