DIGITAL WATCHDOG DW-BJP1U-LX Blackjack P-Rack 1U 4-Bay Chassis User Guide

: June 9, 2024
: DIGITAL WATCHDOG

Table of Contents

Quick Start Guide
WHAT’S IN THE BOX
BLACKJACK® P-RACK™ HARDWARE
SPECIFICATIONS
SETTING UP THE SERVER
CONFIGURE CAMERAS USING DW® IP FINDER™
SETTING UP DW SPECTRUM® MEDIA SERVER
TROUBLESHOOTING TIPS
**DW SPECTRUM SYSTEM REQUIREMENTS
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

DIGITAL WATCHDOG DW-BJP1U-LX Blackjack P-Rack 1U 4-Bay Chassis User Guide

DIGITAL WATCHDOG DW-BJP1U-LX Blackjack P-Rack 1U 4-Bay
Chassis

Quick Start Guide

State of the art hyper-optimized video management platform designed for ease, speed and efficiency.
Blackjack®
P-Rack™ — Up to 600Mbps.

Linux OS	Windows OS
DW-BJP1U-LX	DW-BJP2U-LX
BJP2U**	DW-BJPR2U

DW-BJP1U-LX
DW-BJP1U

DIGITAL WATCHDOG DW-BJP1U-LX Blackjack P-Rack 1U 4-Bay
Chassis

DW-BJP2U-LX
DW-BJP2U
DW-BJPR2U-LX
DW-BJPR2U

DIGITAL WATCHDOG DW-BJP1U-LX Blackjack P-Rack 1U 4-Bay
Chassis

Default Login Information for DW Spectrum® IPVMS

Username: admin	Password: admin12345

Default login information for the server’s OS

Username: dwuser	Password: Dw5pectrum

WHAT’S IN THE BOX

P Rack™ server| |

1

| Keyboard
and mouse| |

1 set

| Rail kit| |

1 set

Quick start
guide| |

1

| Power cable| |

1 set

| | |
NOTE: Download all your support materials and tools in one place.

Go to: http://www.digital-watchdog.com/support-download/.
Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part numbers will populate automatically based on the part number you enter.
Click ‘Search’. All supported materials, including manuals, Quick Start Guides (QSG), software and firmware will appear in the results.

Attention: This document is intended to serve as a quick reference for initial setup.
See the DW Spectrum® IPVMS full manual for more information on features and functionality.

BLACKJACK® P-RACK™ HARDWARE

F1 2x USB 2.0 ports
F2 Power button
F3 HDD status LED

Front 1U models

B1 Power output
B2 Keyboard port (PS2 type)
B3 USB 2.0 ports
B4 VGA output (disabled)
B5 DVI-D output (disabled)
B6 True HD output (disabled)
B7 Network ports
B8 USB 3.0 ports
B9 Optical digital audio output
B10 Audio ports
B11 RAID* (DW-BPR2U models only)
B12 DVI-I output
B13 True HD output

Front 1U models

Default login information for DW Spectrum® IPVMS

Username: admin	Password: admin12345

Default Login Information for the server’s OS

Username: dwuser	Password: Dw5pectrum

SPECIFICATIONS

MODEL	Blackjack P-Rack 1U	Blackjack P-Rack 2U	Blackjack P-Rack 2U w/RAID
Included IP licenses	4	4
Form factor	Rack-mount	Rack-mount
Operating system	Windows® 10 IoT	DW-BJP1UXT	DW-BJP2UXT
Linux® Ubuntu® 18.04 LTS	DW-BJP1UXT-LX	DW-BJP2UXT-LX	DW-BJPR2UXXT-LX
OS on SSD	Yes	Yes	Yes

SETTING UP THE SERVER

STEP 1: Connect external devices, power and network.

Connect a monitor, USB keyboard, USB mouse and network cable to one of the Ethernet ports (B7 on the diagram). Configure the camera’s network first, then configure the server’s local network.
Connect the server to an appropriate power source. It is recommended to use a UPS system.

Recommended to use 750VA or higher for the 1U P-RACK and 1000VA or higher for the 2U P-RACK 3. Power up the server if the server does not turn on automatically by pressing the power button on the front of the server. (F2 on the diagram).
Connecting the power cable to the live power source may turn on the server automatically.

STEP 2: Configure date and time
Windows®

Double-click on the date and time icon on the desktop.
Change time zone if it is not correct (default is UTC-08:00 Pacific Time).

Press OK after selecting the correct time zone.
Click “Change date and time…” to update the date and time if they are not correct.

Verify the time zone before updating the date and time. Time may show 2 or 3 hours off due to incorrect time zone.

Press OK after adjusting to the correct date and/or time.
4.Press OK to close the date and time when done.

Linux®

Open Settings
Click Details
Click Date &Time
Turn OFF Automatic Date & Time and Automatic Time Zone
Click Date & Time and set correct date and time
Click Time Zone and set to correct Time zone. (type one of the largest cities in the time zone)
Close Settings.

STEP 3: Configure network

Please have the following information ready before starting the network configuration۔

| Camera network| Local network (LAN)
---|---|---
IP address| |
Subnet mask / Netmask| |
Default gateway / Gateway| Not applicable|
DNS servers| Not applicable|

Camera network and local network cannot be on the same network.

NOTE The Blackjack® server’s network settings are set to DHCP as default.

NOTE If you are not sure what information to enter, contact your Network Administrator or Internet
Service Provider for the information.

Windows®

Double click on “Network Connections” on the desktop.
Right click on the Ethernet with cable connected and click “Properties”.
Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”.
Select “Use the following IP address” (Use the following DNS server addresses will be selected automatically).
Enter IP address and Subnet mask of the camera network. (Do not enter anything for the default gateway, preferred DNS server and alternate DNS server.
NOTE It must be the same network as the cameras and must not be the same network as the local network. Contact your network administrator for more information.

Windows

Click OK to close then click close to go back to network connections.
Local Network
Right-click on the other Ethernet, the one with network cable unplugged, and click “Properties”.
Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”.
Select Use the following IP address (Use the following DNS server addresses will be selected automatically)
Enter IP address and subnet mask of the camera network.
Close the Network Connections by clicking X on the upper right corner of Network Connections.
Connect a network cable to the Ethernet port B7 on the diagram (page 2) to the switch on the local network.
Close the network connections dialog.

Linux®

Open Settings
Open Network
Click Setting of the Ethernet that is Connected
Change to Manual then enter Address, Netmask , Gateway.

Do not enter Gateway information if there is no Gateway in this network.
1. Click Apply to save
2. Restart the connection by switching OFF then turn ON
3. Click Settings of the Ethernet not connected.
4. Change to Manual then enter Address, Netmask, Gateway then DNS.
5. Click Apply to save
6. Connect the network cable and verify the connection.
  NOTE If you are not connecting to the Blackjack® from the same network, you may be required to perform port forwarding on your router to access the server. Contact your Network Administrator or Installer for additional information

CONFIGURE CAMERAS USING DW® IP FINDER™

Refer to the camera’s QSG to configure any DW® IP camera’s IP address using DW® IP finder™.

DW Spectrum® IPVMS client

LINUX-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum® software on the Linux-based E-RACK

OPTION 1: Double-click the DW Spectrum® desktop icon.
|

OR

| OPTION 2: Go to the dashboard on the top left side. Search ‘DW’. Click the DW icon.

---|---|---

WINDOWS-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum® software on the Windows-based E-RACK:

OPTION 1: Double-click the DW Spectrum® desktop icon.
****|

OR

| OPTION 2: Go to ‘Start’ on the bottom left and select DW Spectrum®
in the Digital Watchdog folder

---|---|---

SETTING UP DW SPECTRUM® MEDIA SERVER

Login: admin
Password: admin12345

STEP 1: Initial run from the Blackjack® server

Open the DW Spectrum® client by double click on the DW Spectrum® icon.
Click on the pre-configured server.
Enter the password and click connect.

Default password: admin12345 (case sensitive)

STEP 2: To rename the server

Right-click on the server name listed on the resources then click server settings.
Go to the general tab and enter the new server name in the name field. Click OK.

STEP 3: To check for updates

Click on the menu then click “System Administration”.
Go to the updates tab. If the system requires updating, click on the update system button.

If you are on the latest version, it will say “You have the latest version installed” and the Update System button will be disabled.
1. Click OK when the update is completed.

STEP 4: Enter and activate licenses

Go to the system administration window and click on the license tab.
Enter the license key and click “Activate License”. An Internet connection is required.

Click on “Activate Trial License” if you have not purchased a valid license key.
1. Click OK to when the license key is activated.

STEP 5: Configure recording

Right-click on a camera in the resource tree to setup recording. Click on camera settings from the context menu.
Go to the recordings tab.
Click to turn on recording.
Configure the camera’s schedule settings for quality, FPS and recording type.
Click and drag the mouse over the recording schedule to apply the settings to multiple days and times.

Click “All” to apply the recording settings to the entire schedule

\
1. A red dot will appear next to the camera in the resource tree once recording is started.

STEP 6: Backup database

Go to the system administration window and click on the general tab.
Click “Create Backup…”.
Navigate to the folder you want to save the database and enter a name for the backup file. Click save.

It is strongly recommend to backup your data to an external storage media as well.

NOTE: More information and instructions are available in the DW Spectrum® IPVMS user manual.

TROUBLESHOOTING TIPS

Problem	Possible solutions
My camera does not auto-discover

Is the camera in the same LAN network as the media server?
Is your camera compatible with DW Spectrum®? (Refer to our website for full list of supported cameras.)
Is the camera updated to its latest firmware?
If your camera is integrated with DW Spectrum® via ONVIF, make sure ONVIF is enabled on your camera.
Try adding the camera manually.
Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect all supported devices.

Videos are slow|

Are you accessing the same cameras from multiple clients? (LAN and WAN)
Do you have a Gigabit network? Check your network speed.

My camera appears disconnected|

Under camera settings, make sure the user name and password are correct.
Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.
If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.
Make sure your camera is using the latest firmware available.
Make sure that the camera is connected to the same network as the server.
If you are connecting to a camera that is integrated with DW Spectrum® via the ONVIF protocol (see list), make sure ONVIF is enabled.
Make sure your user has permissions to view that specific camera.

I cannot get playback video from my camera|

Do you have network connection between client and server (in case server and client are not on the same machine)?
Make sure your user has playback viewing permissions for the selected channel.
Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment.
On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly disconnected.

I get an ‘unauthorized’ messageonmycamera|

Make sure the camera’s user name and password are properly entered in the camera’s general information under the camera settings menu.
If necessary, try rebooting the camera to apply the camera’s user name and password.

**DW SPECTRUM SYSTEM REQUIREMENTS

**

Recommended specs for the full client

| Single-monitor DW Spectrum workstation| Dual-monitor DW Spectrum workstation| Quad-monitor DW Spectrum workstation
---|---|---|---
Processor| Intel i5 8th gen or
AMD Ryzen 5 3000 Quad-Core or better| Intel i7 8th gen or AMD Ryzen 7 3000 Quad-Core or better| Intel i9 or AMD Ryzen 9 Quad-Core or better
Video card| Intel HD Graphics onboard GPU or better| Intel HD Graphics onboard GPU or better| GeForce GTX 1650 or better
RAM| 8 GB DDR3 1600 MHz or better| 16 GB DDR3 1600 MHz or better| 32 GB or better
NIC| 1Gbps or better| 2 x 1 Gbit or better| 2 x 1 Gbit or better
Storage| Dedicated SSD or NVME disk for the OS, 128 GB or larger| Dedicated SSD or NVME disk for the OS, 128 GB or larger| Dedicated SSD or NVME disk for the OS, 128 GB or larger
OS supported| Microsoft Windows OS

Windows 8 – Released: October 2012 | EoS: 01/2023
Windows 8.1 – Released: October 2013 | EoS: 01/2023
Windows 10 – Released: July 2015
Windows Server 2012 – Released: August 2012 | EoS: 10/2023
Windows Server 2012 R2 – Released: October 2013 | EoS: 10/2023
Windows Server 2016 – Released: October 2016 | EoS: 01/2027
Windows Server 2019 – Released: October 2018 | EoS: 01/2029

Ubuntu (Debian-based Linux) OS
Ubuntu 16.04 LTS “Xenial Xerus” – Released: April 2016 | EoS: 04/2024 Ubuntu 18.04 LTS “Bionic Beaver” – Released: April 2018 | EoS: 04/2028
Macintosh OS