SAMSUNG QH43B Smart Signage Monitor User Guide
- June 9, 2024
- Samsung
Table of Contents
- SAMSUNG QH43B Smart Signage Monitor
- Product Information
- Components
- Ports and Connectors
- Product Usage Instructions
- Troubleshooting
- Checking the Components
- Ports
- Connecting and Using a Source Device
- Parts
- Specifications
- Contact SAMSUNG WORLD WIDE
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SAMSUNG QH43B Smart Signage Monitor
Product Information
The QH series consists of various models including QH43B, QH50B, QH55B, QH65B, and QH75B. The color and appearance of the product may vary depending on the model. The manual content is subject to change without prior notice to enhance the product’s performance. The HDMI and HDMI High-Definition Multimedia Interface are registered trademarks of HDMI Licensing Administrator, Inc.
Components
- Quick Setup Guide
- Regulatory Guide
- Batteries (AAA x 2) (Not available in some locations)
- RS232C adapter
- Warranty card (Not available in some locations)
- Power cord
- Remote Control
- HOLDER-CABLE (Supported models: QH65B, QH75B)
Ports and Connectors
- USB ports (Max constant current of 1.0A or 0.5A depending on the port)
- Audio Output for an audio device via an audio cable
- HDMI ports (HDMI 1, HDMI 2, HDMI 3 (ARC)) for connecting a source device using a HDMI cable or HDMI-DVI cable
- DP port for connecting to a PC using a DP cable
- LAN port (10/100 Mbps) for connecting to MDC and the Internet using a LAN cable
- RS232C port for connecting to MDC using an RS232C adapter
- External IR cable for receiving signals from the remote control
Product Usage Instructions
- To turn the product on or off, use the power button on the front of the product or the remote control’s power button.
- The remote control should be pointed towards the remote sensor on the front of the product to perform the corresponding function.
- The USB ports on the product have a maximum constant current of either 1.0A or 0.5A. Do not exceed this value to avoid issues with the USB ports.
- Connect the product to a source device using a HDMI cable or HDMI-DVI cable via one of the HDMI ports.
- Connect an audio device to the product via an audio cable for audio output.
- Connect the product to a PC using a DP cable via the DP port.
- For MDC and Internet connectivity, connect the product to a LAN cable via the LAN port.
- Use an RS232C adapter to connect the product to MDC via the RS232C port.
- Use an external IR cable to receive signals from the remote control.
Troubleshooting
| Issues | Solutions |
|---|---|
| The screen keeps switching on and off. | Check that the cable between the |
product and the PC is connected correctly. Check that the product is connected
correctly with a cable.
No Signal is displayed on the screen.| Check that the source device connected
to the product is powered on. Depending on the type of external device, the
screen may not display properly. In this case, connect it with the HDMI Hot
Plug function turned on.
Not Optimum Mode is displayed.| This message is displayed when a signal from
the graphics card exceeds the product’s maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and
frequency according to the product specifications.
Checking the Components
Contact the vendor where you purchased the product if any components are missing. Components may differ in different locations.
- Quick Setup Guide
- Regulatory guide
- Batteries (AAA x 2) (Not available in some locations)
- RS232C adapter
- Warranty card (Not available in some locations)
- Power cord
- Remote Control
- HOLDER-CABLE
- ( Supported models: QH65B, QH75B)
Ports
- Connect to a USB memory device.
- The USB ports on the product accept a maximum constant current of 1.0A. If the maximum value is exceeded, USB ports may not work.
- Connect to a USB memory device.
- The USB ports on the product accept a maximum constant current of 0.5A. If the maximum value is exceeded, USB ports may not work.
- Outputs sound to an audio device via an audio cable.
- Connects to a source device using a HDMI cable or HDMI-DVI cable.
- Connects to a PC using a DP cable.
- Connects to MDC and the Internet using a LAN cable. (10/100 Mbps)
- Connects to MDC using an RS232C adapter.
- Connects to an external IR cable that receives signals from the remote control.
Connecting and Using a Source Device
Connecting to a PC
- HDMI 1, HDMI 2, HDMI 3 (ARC)
- HDMI 1, HDMI 2, HDMI (ARC)
Connecting to a Video Device
- HDMI 1, HDMI 2, HDMI 3 (ARC)
- HDMI 1, HDMI 2, HDMI (ARC)
Connecting to an Audio System
Connecting HDMI to Sound system and Video device
- HDMI 3 (ARC)
Connecting the LAN Cable
- RJ45
- Use Cat7(*STP Type) cable for the connection. (10/100 Mbps)
- Shielded Twist Pair
Connecting to MDC
-
RS232C
-
RS232C
- RJ45
- RJ45
- RS232C
For details on how to use the MDC program, refer to Help after installing the program. The MDC program is available on the website. http://www.samsung.com/displaysolutions
Parts
- Remote sensor
- Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
- Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
- Power indicator
- Power button
- Turns the product on or off.
Specifications
| Model Name | QH43B | QH50B | QH55B |
|---|
Panel
| Size| 43 CLASS
(42.5 inches / 107.9 cm)
| 50 CLASS
(49.5 inches / 125.7 cm)
| 55 CLASS
(54.6 inches / 138.7 cm)
Display area| 941.184 mm (H) x
529.416 mm (V)
| 1095.84 mm (H) x 616.41
mm (V)
| 1209.6 mm (H) x
680.4 mm (V)
Model Name| QH65B| QH75B
Panel| Size| 65 CLASS (64.5 inches / 163.9 cm)| 75 CLASS (74.5 inches / 189.3
cm)
Display area| 1428.48 mm (H) x 803.52 mm (V)| **** 1650.24 mm (H) x 928.26 mm
(V)
Power Supply| AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental considerations| Operating| Temperature: 32 °F – 104 °F (0 °C – 40 °C)
Humidity: 10% – 80%, non-condensing
Storage| Temperature: -4 °F – 113 °F (-20 °C – 45 °C)
Humidity: 5% – 95%, non-condensing
- This device is a Class B digital apparatus.
- For detailed device specifications, visit the Samsung website.
Wall Mount Kit Specifications
1 Model Name
| 2 VESA screw hole specs (A * B) in millimeters| ****
3 C
| ****
4 Standard Screw
| ****
5 Quantity
| ****
---|---|---|---|---|---
QH43B
| ****
200 x 200
| 31-32 mm
3.1-3.2 cm
| ****
M8
| ****
4
QH50B QH55B| ****
29-30 mm
2.9-3.0 cm
QH65B| ****
400 x 400
QH75B
| 30-31 mm
3.0-3.1 cm
Contact SAMSUNG WORLD WIDE
- U.S.A: 1-800-SAMSUNG (726-7864)
- CANADA: 1-800-SAMSUNG (726-7864)
- MEXICO 800-SAMSUNG
- TEL: (55) 5747-5100 / 800 726 7864
The color and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance. Download the user manual from the following Samsung Website for further details. http://www.samsung.com/displaysolutions
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.