PHILCO PFTM32SV Top Freezer Combi Door Refrigerator Owner’s Manual

June 4, 2024
PHILCO

PHILCO logo b1

Refrigerator Series

PFTM32SV
Owner’s INSTRUCTIONS Manual.

Before operating the unit, please read this manual thoroughly, and retain for future reference.

PHILCO is a pending or registered trademark of Electrolux Home Products Inc. and used under a license from Electrolux Home Products, Inc.

Safety and warning information

For your safety and correct usage before installing and first using the refrigerator, read this user manual carefully, including its hints and warnings.
To avoid unnecessary mistakes and accidents, it is important to make sure that all people using the refrigerator are thoroughly familiar with its operation and safety features.
Keep this instructions manual and be sure that they remain with the refrigerator if it is moved or sold, so that anyone, will be properly informed on usage and safety notices.

  • This refrigerator can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the refrigerator in a safe way and understand the hazards involved. Children shall not inappropriate use this refrigerator. Operation shall not be made by children without supervision. Keep all packaging away from children as there is a risk of suffocation.
  • If you are discarding the refrigerator, pull the plug out of the socket, out the connection cable (as close to the refrigerator as you can) and remove the door to prevent children playing from suffering an electric shock or from closing themselves inside it.
  • If this refrigerator, featuring a magnetic door seals, is to replace an older refrigerator having a spring lock on the door or lid, be sure to make the spring lock unusable before you discard the old refrigerator. This will prevent it from becoming a death trap for a child.
General safety
  • WARNING —This refrigerator is intended to be used in household such as
    -staff kitchen areas in offices and other working environments;
    -farm houses and by clients in hotels,
    -motels and other residential type environments;
    -catering and similar nonretail applications
  • WARNING — Do not store explosive substances such as aersol cans with a flammable propellant in this refrigerator.
  • WARNING — If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • WARNING — Keep ventilation openings, in the refrigerator enclosure or in the built-in structure, clear of obstruction.
  • WARNING — Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  • WARNING — Do not damage the refrigerant circuit.
  • WARNING — Do not use electrical inside the food storage compartments of the refrigerator, unless they are of the type recommended by the manufacturer.
Electrical safety
  1. The power cord must not be lengthened.
  2. Make sure that the power plug is not crushed or damaged. A crushed or damaged power plug may overheat and cause a fire.
  3. Make sure that you and child can access the main plug of the refrigerator.
  4. Do not pull the main cable.
  5. If the power plug socket is loose, do not insert the power plug. There is a risk of electric shock or fire.
  6. You must not operate the refrigerator without the interior lighting lamp cover.
  7. The fridge is only applied with power supply of single phase alternating current of 220 ~ 240V/50Hz
Daily use
  • Do not store flammable gases or liquids in the refrigerator. There is a risk of an explosion.
  • Do not operate any electrical devices in the refrigerator (eg. electric ice cream makers,mixers etc.).
  • When unplugging always pull the plug from the mains socket,do not pull on the cable.
  • Do not place hot items near the plastic components of this refrigerator.
  • Do not place food products directly against the air outlet on the rear wall.
  • Store pre-packed frozen food in accordance with the frozen food manufacture’s instructions.
  • The refrigerator manufacturer storage recommendations should be strictly adhered to. Refer to relevant instructions for storage.
  • Do not place carbonated or fizzy drinks in the freeze compartment as it creates pressure on the container, which may cause it to explode, resulting in damage to the refrigerator.
  • Frozen food can cause frost burns if consumed straight from the freezer compartment.
  • Do not place the refrigerator in direct sunlight.
  • Keep burning candles, lamps and other items with naked flames away from the refrigerator so that do not set the refrigerator on fire.
  • The refrigerator is intended for keeping food stuff and/or beverages in normal household as explained in this instruction booklet. The refrigerator is heavy. Care should be taken when moving it.
  • Do not remove or touch items from the freezer compartment if your hands are damp/wet, as this could cause skin abrasions or frost/freezer burns.
  • Never use the base, drawers, doors etc. to stand on or as supports.
  • Frozen food must not be refrozen once it has been thawed out.
  • Do not consume ice popsicles or ice cubes straight from the freezer as this can cause freezer burn to the mouth and lips.
  • To avoid items falling and causing injury or damage to the refrigerator do not overload the door racks or put too much food in the crisper drawers.
Caution!

Care and cleaning

  • Before maintenance, switch off the refrigerator and disconnect the mains plug from the mains socket.
  • Do not clean the refrigerator with metal objects, steam cleaner, ethereal oils, organic solvents or abrasive cleansers.
  • Do not use sharp objects to remove frost from the refrigerator. Use a plastic scraper.
Installation Important!
  • For electrical connection carefully, follow the instructions given in this manual.
  • Unpack the refrigerator and check if there are damages on it Do not connect the refrigerator if it is damaged. Report possible damages immediately to the place you bought it. In this case retain packing.
  • It is advisable to wait at least four hours before connecting the refrigerator to allow the refrigerant to flow back in the compressor.
  • Adequate air circulation should be around the refrigerator, lacking this leads to overheating. To achieve sufficient ventilation, follow the instructions relevant to installation.
  • Wherever possible the back of the product should not be close to a wall to avoid touching or catching warm parts (compressor, condenser) to prevent the risk of a fire, follow the instructions relevant to installation.
  • The refrigerator must not be locate close to radiators or gas cookers.
  • Make sure that the mains plug is accessible after the installation of the refrigerator.
Service
  • Any electrical work required to do the servicing of the refrigerator should be carried out by qualified electrician or competent person.
  • This product must be serviced by an authorized Service Center and only genuine spare parts must be used, otherwise warranty maybe invalid.

Installing your new refrigerator

Before using the refrigerator for the first time, you should be informed of the following tips.

Ventilation system of refrigerator

In order to improve efficiency of the cooling system and save energy, it is necessary to maintain good ventilation around the refrigerator for the dissipation of heat. For this reason, sufficient clear space should be available around the refrigerator.
Recommendation : It is advisable for there to be at least 75mm of space from the back to the wall, at least 100mm from its top, at last 100mm from its side to the wall and a clear space in front to allow the doors to open 135. As shown in following diagrams.

Note
• This refrigerator performs well within the climate class from SN to T showed in the table below.

It may not work properly if being left at a temperature above or below the indicated range for a long period.

Climate class

| Ambient temperature
---|---
SN|

+10°C to +32°C

N

| +16°C to +32°C
ST|

+16°C to +38°C

T

|

+16°C to +43°C

  • Stand your refrigerator in a dry place to avoid high moisture.
  • Keep the refrigerator out of direct sunlight rain or frost.
    Stand the refrigerator away from heat sources such as stoves, fires or heaters.
Leveling of refrigerator
  • For sufficient leveling and air circulating in the lower rear section of the refrigerator, the bottom feet may need to be adjusted.
    You can adjust them manually by hand or by using a suitable spanner.

  • To allow the doors to selfclose, tilt the top backwards by about 10mm.

Reversing the door

The side at which the door opens can be changed, from the right side (as supplied) to the left side, if the installation site requires.

Warning! When reversing the door, the refrigerator must not be connected to the mains. Ensure that the plug is removed from the mains socket.

Tools you will need

| PHILCO PFTM32SV - Tool 2
---|---
8mm socket wrench|

Cross-shaped screwdriver

| |
Thin-blade screwdriver| Monkey wrench|

8mm wrench

Note: Before you start lay the refrigerator on its back in order to gain access to the base you should rest it on soft foam packaging or similar material to avoid damaging the backboard of the refrigerator To reverse the door the following steps are generally recommended.

1. Stand the refrigerator upright Open the upper door to take out all door racks (to avoid racks damaged) and then close the door.

a Door racks

2. Stand the refrigerator upright, first remove the screw cover (1) and loose the screw (2) and unscrew the upper hinge cover (3) which is at the top right corner of the refrigerator, and use a putty knife or thin-blade screwdriver to prize the screw hole cover (4) which is at the top left corner of the refrigerator.

(1) Screw cover
(2) screw
(3) Upper hinge cover (right)
(4) Screw hole cover

3. Unscrew the flange screws (1) which are used for fixing the right upper hinge part (2). Lift the upper door and place it on a padded surface to prevent it from scratching.

(1) flange screws
(2) right upper hinge part

Note: Please hold the upper door by hand during step 3 to prevent door dropping.
4. Remove the upper door and place it on a smooth surface with its panel upwards. Loose screws (2), detach part (1), then install part (1) to the left side with screws (2)

(1) Door holder
(2) self-tapping screws

5. Loose screws used to fix the middle hinge and remove middle hinge. Then remove the lower door.

6. Place the lower door on a smooth surface with its panel upwards. Loose (2) screws detach part (1).
Then install part (1) to corresponding position on left side together with screws (2).

PHILCO PFTM32SV - Installing 6a

(1) Stop block
(2) self-tapping screws

7. Change screw hole covers on middle cover plate from left to right (as shown in figure below).

8. Place refrigerator flatwise, remove part (3) and then loose screws (4). Remove part (2) and part (1).

(1) Lower hinge part (right)
(2) Front foot fixed board
(3) Adjustable bottom feet part
(4) Self-tapping screws
a washer
b Note: washer may stick to lower door.

9. Screw out lower hinge, change it to the near hole site, and then screw up and mount washer.

10. Just remount to the step 8, change part (1) to left and part (2) to right and then fix them with screws (4).
Finally install part (3).

a Lower hinge part (left)

11. Move the lower door and adjust its position to align lower hole site and upper hinge axis. Turn the middle hinge by 180, change the washer on the axis to the upper side, adjust the middle hinge to the appropriate position and then install it.

Description of the Refrigerator

PHILCO PFTM32SV - Description

1. Wind channel in freezer
2. Wind channel cover in freezer
3. Freezer shelf
4. Freezer temperature regulator
5. Wind channel cover in refrigerator
6. Refrigerator temperature controller
7. Refrigerator shelf
8. Crisper cover
9. Crisper compartment
10. Adjustable feet| 11. Freezer door gasket
12. Freezer door
13. Rack on freezer door
14. Rack on freezer door (two star zone)
15. Refrigerator door gasket
16. Door switch
17. Rack on refrigerator door
18. Refrigerator door
19. Large rack on refrigerator door
---|---

a washer
b Note: washer may stick to lower door.

12. Screw out The upper hinge axis, turn the upper hinge over and fix axis on it.
Then place it at side for use.

13. Just remount to the step 2, change upper hinge cover (3) to left and fix them with screws (2) and then install the screw cover (1).
Finally, change screw hole cover (4) to right.

(1) Screw cover
(2) Screw
(3) Upper hinge cover (left)
(4) Screw hole cover

14. Open the upper door, mount door racks and then close it.

Control panel

Use your refrigerator according to the following control regulations, your refrigerator has the corresponding functions as the control panels showed in the pictures below.

Temperature regulator in refrigerator chamber
  • Insufficient refrigeration in chamber. Set the temperature controller at “Colder”.
  • Using the refrigerator in normal. Set the temperature controller at “Mid”.

Important!

High ambient temperatures (e.g. on hot summer days) and a colder setting on the temperature regulator can cause the compressor to run continuously or even non-stop!
So we do not advise the user set the temperature control knob at “Colder” in normal.
Reason : when the ambient temperature is high, the compressor must run continuously to maintain the low temperature in the refrigerator.

REFRIGERATOR
TEMP CONTROL

Temperature regulator in freezer chamber

The temperature regulator allows you to regulate the temperature inside the Freezer.

  • In case of too much frozen food or ice making in chamber.
    Please set the temperature control knob at “Colder” position.

  • In case of a little frozen food in chamber. Please set the temperature controller at “Cold” position.

Important!

So we do not advise the user set the temperature control knob at “Colder” in normal. When you turn the knob to “Cold” which can lead to the more energy efficiency. Otherwise, it would result the energy-consuming.

FREEZER TEMP CONTROL

Important!

Don’t place too much food directly against the air outlet of the temperature sensor part in Wind channel cover of the refrigerator compartment, as it affects that the refrigerator can’t operate correctly.

a the air outlet of Temperature sensor part in wind channel cover of the refrigerator compartment

Using your refrigerator

Your refrigerator has the accessories as the “Description of the refrigerator” showed in general, with this part instruction you can have the right way to use them.

Door rack
  • It is suitable for the storage of eggs, canned liquid, bottled drinks and packed food, etc Do not place too many heavy things in the rack.
  • Small rack on lower door can be placed at different heights according to your requirements.Please take food out of the shelf before lifting vertically to reposition.

Note. There are egg trays in the upper shelf and bottle holder in the lower shelf.

Shelf in Refrigerator chamber
  • There are shelves in refrigerator chamber, and they can be taken out to be cleaned.
Fresh zone drawer
  • The temperature there is about 2~3 °C lower than other regions in the refrigerator chamber.
  • It is used to store fish, meat, etc.
Crisper Cover
  • It is for controlling the temperature of the crisper and the avoiding the vegetable losing moisture.
Crisper Compartment
  • It is suitable for storage of fruits and vegetable.
    It can slide along the shelf.
Crisper and Humidity control
  • The crisper, mounted on telescopic extension slides, is for storing vegetables and fruits. You can adjust the humidity inside by using the sliding block.
  • The sliding block on crisper cover can slide to left or right and the air hole become more or less relatively More air hole opening means less humidity and less means more humidity.
  • We recommend that you store vegetables with more humidity and fruits less humidity.

a Humidity control sliding block
b Crisper Cover
c Crisper

  • When you remove the crisper, pull them forward, then lift the crisper off the slides Remember to empty food in the crisper firstly.
    Once you have removed the drawers, ensure the slides are pushed back fully.

Helpful hints and tips

Energy saving tips

We recommend that you follow the tips below to save energy.

  • Try to avoid keeping the door open for long periods in order to conserve energy.
  • Ensure the refrigerator is away from any sources of heat (Direct sunlight, electric oven or cooker etc).
  • Don’t set the temperature colder than necessary.
  • Don’t store warm food or evaporating liquid in the refrigerator.
  • Place the refrigerator in a well ventilated, humidity free room. Please refer to the installing your new refrigerator chapter.
  • If the diagram shows the correct combination for the drawers, crisper and shelves, do not adjust the combination as this is designed to be the most energy efficient configuration.
Hints for fresh food refrigeration
  • Do not place hot food directly into the refrigerator or freezer, the internal temperature will increase resulting in the compressor having to work harder and will consume more energy.
  • Do cover or wrap the food particularly if it has a strong flavor.
  • Place food properly so that air can circulate freely around it.
Hints for refrigeration
  • Meat (All Types) Wrap in polythene food: wrap and place on the glass shelf above the vegetable drawer. Always follow food storage times and use by dates suggested by manufacturers.

  • Cooked food, cold dishes, etc.:
    They should be covered and may be placed on any shelf.

  • Fruit and vegetables:
    They should be stored in the special drawer provided.

  • Butter and cheese:
    Should be wrapped in airtight foil or plastic film wrap.

  • Milk bottles:
    Should have a lid and be stored in the door racks.

Hints for freezing
  • When first starting-up or after a period out of use, let the refrigerator run at least 2 hours on the higher settings before putting food in the compartment.
  • Prepare food in small portions to enable it to be rapidly and completely frozen and to make it possible to subsequently thaw only the quantity required.
  • Wrap up the food in aluminum foil or polyethylene food wraps which are airtight.
  • Do not allow fresh unfrozen food to touch the food which is already frozen to avoid temperature rise of the latter.
  • Iced products if consumed immediately after removal from the freezer compartment, will probably cause frost burns to the skin.
  • It is recommended to label and date each frozen package in order to keep track of the storage time.
Hints for the storage of frozen food
  • Ensure that frozen food has been stored correctly by the food retailer.
  • Once defrosted, food will deteriorate rapidly and should not be re-frozen. Do not exceed the storage period indicated by the food manufacturer.
Switching off your refrigerator

If the refrigerator needs to be switched off for an extended period, the following steps should be taken prevent mould on the refrigerator.

  1. Remove all food.
  2. Remove the power plug from the mains socket.
  3. Clean and dry the interior thoroughly.
  4. Ensure that all the doors are wedged open slightly to allow air to circulate.

Cleaning and care

For hygienic reasons the refrigerator (including exterior and interior accessories) should be cleaned regularly at least every two months.
Caution! The refrigerator must not be connected to the mains during cleaning.
Danger of electrical shock!
Before cleaning switch the refrigerator off and remove the plug from the mains socket.

Exterior cleaning

To maintain good appearance of your refrigerator, you should clean it regularly.
-Wipe the control panel with a clean, soft cloth.
-Spray water onto the cleaning cloth instead of spraying directly on the surface of the refrigerator.
This helps ensure an even distribution of moisture to the surface.
-Clean the doors, handles and cabinet surfaces with a mild detergent and then wiped dry with a soft cloth.
Caution!
-Don’t use sharp objects as they are likely to scratch the surface.
-Don t use Thinner, Car detergent, abrasive cleansers or organic solvent for cleaning. They may damage the surface of the refrigerator and may cause fire.

Interior cleaning

You should clean the refrigerator interior regularly.
It will be easier to clean when food stocks are low.
Wipe the inside of the fridge freezer, it can use a mild detergent with warm water using a wrung-out sponge or cloth.
Wipe completely dry before replacing the shelves and baskets.
Thoroughly dry all surfaces and removable parts.
Although this refrigerator automatically defrosts, a layer of frost may occur on the freezer compartment’s interior frequently or kept open too long. If the frost is too thick, choose a time when the supply of food stocks are low and proceed as follows:

1. Remove existing food and accessories baskets, unplug the refrigerator from the mains socket and leave the doors open. Ventilate the room thoroughly to accelerate the thawing process.
2. When defrosting is completed, clean your freezer as described above.
Caution! Don’t use sharp objects to remove frost from the freezer compartment.
Only after the interior is completely dry should the refrigerator be switched back on and plugged back into the mains socket.

Door seals cleaning

Take care to keep door seals clean. Sticky food and drinks can cause seals to stick to the cabinet and tear when you open the door.
Wash seal with a mild detergent and warm water.
Rinse and dry it thoroughly after cleaning.
Caution! Only after the door seals are completely dry that should the refrigerator be powered on.
Replacing the LED light:
Warning: If the LED light cannot be replaced by the user when the LED light is damaged, contact our Service Centre for assistance.

To replace the LED light, the below steps can be followed:

  1. Unplug your refrigerator.
  2. Remove light cover by pushing up and out.
  3. Hold the LED cover with one hand and pull it with the other hand while pressing the connector latch.
  4. Replace LED light and reverse back the previous steps.

Troubleshooting

If you experience a problem with your refrigerator or are concerned that the refrigerator is not functioning correctly, you can carry out some easy checking steps before calling for service, please see the below table on pages 18. You can carry out some easy checks according to this section before calling for service.

Warning! Don’t try to repair the refrigerator yourself. If the problem persists after you have made the checking steps as mentioned below, contact a qualified electrician, authorized service centre for service if necessary.

Problem

| Possible cause & Solution
---|---
Refrigerator is not working correctly| Check whether the power cord is pugged into the power outlet properly.
Check the fuse or circuit of your power supply, replace if necessary.
The ambient temperature is too low. Try setting the chamber temperature to colder level to solve this problem.
It is normal defrost cycle, on to protect that the freezer is not operating during the automatic or for short time after the refrigerator is switched the compressor.
Odours from the compartments| The interior may need to be cleaned
Some food, containers or wrapping cause odours
Noise from the refrigerator| The sounds below are quite normal:
• Compressor running noises.
• Air movement noise from the small fan motor in the freezer compartment or other compartments.
• Gurging sound similar to water boiling.
• Popping noise during automatic defrosting.
• Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may need you to check and take action:
The refrigerator position is not in a level.
The back of refrigerator touches the wall.
Bottles or containers fallen
The motor runs continuously| It is normal to frequently hear the sound of the motor, it will need to run more when in following circumstances:
• Temperature setting is set colder than necessary
• Large quantity of warm food has recently bean stored within the refrigerator.
• The temperature outside the appliance is too high.
• Doors are kept open too long or too often.
• After your installing the refrigerator or it has been switched off for a long time
A layer of frost occurs in the compartment| Check that the air outlets are not blocked by food and ensure food is placed within the refrigerator to allow sufficient ventilation. Ensure that door is fully closed. To remove the frost, please refer to “cleaning and care chapter”.
Temperature inside is too warm| You may have left the doors open too long or too frequently; or the doors are kept open by some obstacle: or the refrigerator is located with insufficient clearance at the sides, back and top
Temperature inside is too cold| Increase the temperature by following the “Display controls” chapter.
Doors cannot be closed easily| Check whether the top of the refrigerator is tilted back by 10-15mm to allow the doors to self close, or if something inside is preventing the doors from closing.
Water drips on the floor| The water tank (located at the rear bottom of the cabinet) may not be properly leveled, or the draining spout (located underneath the top of the compressor depot) may not be properly positioned to direct water into this water tank, or the water spout is blocked. You may need to pull the refrigerator away from the wall to check the water tank and spout.
The light is not working| • The LED light may be damaged. Refer to replace LED lights in cleaning and care chapter.
• The control system has disabled the lights due to the door being kept open too long. close and reopens the door to reactivate the lights.

Disposal of the refrigerator

It is prohibited to dispose of this refrigerator as household waste.

Packaging materials
Packaging materials with the recycle symbol are recyclable. Dispose of the packaging into a suitable waste collection container to recycle it.

Before disposal of the refrigerator
1. Pull out the mains plug from the mains socket.
2. Cut off the power cord and discard with the mains plug
Warning! Refrigerators contain refrigerant and gases in the insulation Refrigerant and gases must be disposed of professionally as they may cause eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not damage prior to proper disposal.

| Correct Disposal of this product
---|---
| This marking indicates that this product should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal. recycle it responsibly to promote the sustainable reuse of material resources.

  • MODEL No .:____
  • SERIAL No .:____
  • DEALER .:__
  • DATE OF PURCHASE .:__
  • INVOICE No .:__

The product specifications may be changed without prior notice.
Please contact customer service for details if necessary.

If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.

ToolBox Customer Service Centre:

4/F, DCH Building, 20 Kai Cheung Road, Kowloon Bay, Hong Kong

Customer Service Hotline : (852) 8210 8210
Service E-mail : 8210service@gilman-groub.com
Please register now at : www.toolbox.hk
Website : www.gilman-group.com

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