REAL FLAME EVO750-AU EVO Electric Firebox User Manual
- June 9, 2024
- Real Flame
Table of Contents
REAL FLAME EVO750-AU EVO Electric Firebox
WELCOME
Thank you for purchasing the EVO Electric Firebox. Equipped with the latest
RevillusionTM technology for an increased firebox depth to ensure you create
endless memories in front of this majestic electric fire.
CAUTION: Please read this information guide carefully to be able to safely install, use and maintain your product.
Important Safety Advice
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following:
If the appliance is damaged, check with the supplier before installation and operation.
- Do not use outdoors.
- Do not use in the immediate surroundings of a bath, shower or swimming pool.
- Do not locate the appliance immediately below a fixed socket outlet or connection box.
- Do not use this heater if it has been dropped.
- Do not use if there are visible signs of damage to the heater.
- Use this heater on a horizontal and stable surface.
The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. Children shall not plug in, regulate and clean the appliance or perform user maintenance.
CAUTION: Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
- Do not use this appliance in series with a thermal control, a program controller, a timer or any other device that switches on the heat automatically, since a fire risk exists when the heater is accidentally covered or displaced.
- Ensure that furniture, curtains or other combustible material are positioned no closer than 1 meter from the air outlet of the product.
- In the event of a fault disconnect the appliance.
- Disconnect the appliance when not required for long periods.
- The appliance must be positioned so that the plug is accessible. Electrical Requirements section for more details. If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard.
- Keep the supply cord away from the front of the appliance.
Warning: This appliance must be earthed.
- The use of an extension lead or multi-plug adaptor is not advised when connecting this product to the mains.
- Connection through these devices could lead to a risk of overloading, overheating and even fire at the extension lead or adaptor due to inadequate connection quality.
- This heater must be used on an alternating current supply (~) only and the voltage marked on the heater must correspond to the supply voltage.
WARNING: In order to avoid overheating, do not cover the appliance. Do not place material or garments on the appliance, or obstruct the air circulation around the appliance.
- The appliance carries a DO NOT COVER warning symbol.
- This appliance is equipped with a device to control the room temperature. Do not use this appliance in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
INSTALLATION
The EVO Built-in Electric Firebox offers an alternative to a wood or gas fireplace. It can give your existing fireplace new life or transform a cabinet or mantelpiece of your own into a stunning focal point.
OPERATION TEMPERATURE: -20o to 40o C (-4o to 104o F)
_ WARNING: _Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock, or injury to persons.
NOTE: 10 Amp(AU/NZ) circuit is required. A dedicated circuit is preferred, but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.
UNPACKING THE UNIT **
**
- The unit comes packed with a protective sheet covering the front of the unit. This sheet is intended to prevent dust and debris from entering during construction. This sheet is designed so that it can be partially removed to complete the wiring and unpacking and can be reinstalled until the final installation is complete.
- The ceramic log and coal set is supplied in a box placed on the log grate. The logs are supplied loose to allow for a custom setup. A suggested setup is shown in images below.
- Carefully remove the packaging from around the log set.
FRAMING
- The EVO Built-in Electric Firebox does not require any special venting.
- Rough in the framing opening. Following the recommended framing dimensions below.
NOTE: The materials used for the finished surround must be cut to precise dimensions (dimensions B & C) as the 0.6 cm (1/4”) self trimming flange is only to create a finished appearance.
UNIT AND CORNER DIMENSIONS
| EVO750- AU| EVO900- AU| EVO900P- AU
---|---|---|---
A| 654| 654| 768
B| 306| 306| 306
C| 746| 898| 898
D| 792| 944| 944
E| 578| 578| 691
F| 674| 674| 788
G| 1378| 1524| 1524
H| 978| 1080| 1080
I| 978| 1080| 1080
WEIGHT
EVO750- AU| EVO900- AU| EVO900P- AU
22.7 kg| 27.2 kg| 29.5 kg
MINIMUM FRAMEOUT DIMENSIONS
| EVO750- AU| EVO900- AU| EVO900P- AU
---|---|---|---
J| 318| 318| 318
K| 778| 930| 930
L| 665| 665| 778
PLACEMENT
This firebox is a zero clearance design. It is recommended to leave 51mm of clearance area directly above the product for ventilation purpose. This clearance area can be located behind the finished wall surface.
Note: While the 51mm clearance is recommended, it is not mandatory and may be reduced if required to suit a particular installation.
DANGER: High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct the front of the firebox.
WARNING
- All electrical heaters have hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored.
- The built-in electric firebox must NOT be in direct contact with any building vapor barrier or insulation.
- Place the firebox into the framed opening. Level with shims if necessary.
- From the inside of the unit, gently remove the interior ribbed panels (attached magnetically) and bent out, up to 90°, to be flush with the surrounding studs.
- Attach the firebox to frame using four mounting flanges on the sides of firebox and suitable hardware.
FIXED WIRING
- In some jurisdictions this appliance is supplied without a plug this is to comply with the local regulations.
- In such instances this appliance must be installed by a suitably qualified installer and the means for disconnection must be incorporated in the fixed wiring in accordance with the local wiring rules.
OPERATIONS
TOUCH PANEL AND REMOTE CONTROLS
WARNING: The EVO Built-in Electric Firebox must be installed properly before it is used.
CAUTION: Except for installation and cleaning described in this manual, an authorised service representative should perform any other servicing.
The manual controls for the EVO Built-in Electric Firebox are located on the front panel. Touch an icon to activate. The selected setting displays on the left side of the panel. A multi-function remote control also is provided. The remote control has a range of approximately 9 m (30 ft). To operate correctly, the remote control must be pointed toward the front of the built-in electric firebox.
| Icon | Function | Description |
|---|
A
| ****
| ****
Power/ Standby
| Press to activate the current standby state (On/Off).
• Standby State On
Press to turn everything Off. Press again to activate the previous state.
• Standby State Off
Press to activate the previous state.
– If the flame effect was On, the previous heat setting will be activated (On or Off).
– If the flame effect was Off, the previous heat setting will be activated (High or Low). Press again to turn everything Off.
B
| ****
| ****
Heat
| • Heat On
Press to turn heat On (indicated by 1 short beep and the icon appearing on the display). Displays current heater temperature setting. Use the Temp Up/Down icon to change the heater temperature setting.
• Heat Off
Press to turn heat Off (indicated by 1 short beep).
! NOTE: After the heater is switched off, the fan will continue on for 60 seconds before turning off.
C
| |
Temp Down
| Press multiple times to lower the heater temperature in 10 C (10 F) increments. Displays current temperature; lowest temperature is 50 C (410 F). This feature is active whenever the heat is enabled.
D
| |
Temp Up
| Press multiple times to raise the heater temperature in 10 C (10 F)
increments. Displays current temperature; highest temperature is 370 C (990
F). This feature is active whenever the heat is enabled.
Change Fahrenheit (0 F) to Celsius (0 C)| Press both Temp+ ( )| and
Temp ( )| on the unit.
Heat Enable| Hold both Heat ( ) and Temp– ( ), on the unit, for 2
seconds. Temperature displays
| on the screen.
Heat Disable| Hold both Heat ( ) and Temp– ( ), on the unit, for 2
seconds, when temperature is adjusted “—” displays on the screen.
E
| |
Color Themes
| Press multiple times to change the flame base colors from Red to Blue to
Off. (The first segment on the display will change from “r” to “b” to blank)
This feature is active only when the flame effect is On.
---|---|---|---
F
| |
360 o Light
| Press multiple times to change the LEDs on the sides and back of the unit from Midnight mode to white to yellow to red. (The middle segment on the display will change through 0 – 3 respectively. This feature is active only when the Flame is ON.)
G
| ****
| ****
Brightness
| Press to change the LED lights from High to Low. (The last segment on the display will change from “H” to “L”) The RealogTM LEDs remain On when the heater is ON and the flame effect is Off.
! **NOTE:** When the Light Sensor is activated, High and Low flickering brightness settings are also available (Flashing “H” and “L”).
H| **| Flame**| Press to light the log set and start the flame effect. Press again to turn feature Off.
I
| |
Light Sensor
| Press to activate (ALS ON) the ambient light sensor. Press again to turn the sensor off (ALS OFF).
! **NOTE:** The light sensor will adjust the brightness of the fireplace based on the ambient light in the room.
J
| |
Timer
| Press multiple times to change the sleeper timer in 0.5 hr increments from
0.5 hr to 8.0 hr before turning off. The remaining time on the sleep timer
displays.
| Control Lock| Hold both Temp– ( )| and Brightness ( )| , on the
unit, for 2 seconds to disable the
| manual controls.| |
Control Unlock| Hold both Temp– ( ) manual controls.| and Brightness (
)| , on the unit, for 2 seconds to enable the
RESETTING THE TEMPERATURE CUTOFF SWITCH
Should the heater overheat, an automatic cut-out will turn the heater off and it will not come back on without being reset. It can be reset by disconnecting power at the main electrical panel and waiting 5 minutes before plugging the unit back in.
CAUTION: If you need to continuously reset the heater, unplug the unit and call technical support.
MAINTENANCE
GENERAL MAINTENANCE
Inspect the built-in electric firebox regularly, depending upon conditions, and at a minimum yearly intervals. Remove dust and clean the logs, grate, and base as required.
WARNING: Disconnect power and allow heater to cool before attempting any maintenance or cleaning to reduce the risk of fire, electric shock, or injury.
CAUTION: Except for installation and cleaning described in this manual, an authorised service representative should perform any other servicing.
CLEAN LOGS AND BASE
- The built-in electric firebox set should not be operated with an accumulation of dust or dirt on or in the firebox, as this can cause a build up of heat and eventual damage.
- Dust and vacuum the firebox as needed. Use a damp cloth and a mild detergent to clean painted surfaces of the built-in electric firebox. Never use abrasive cleaners.
CLEAN REFLECTOR SCREEN
The reflector screen is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the screen may collect dust particles; these can be removed by dusting lightly with a clean dry cloth. To remove fingerprints or other marks, clean the reflector screen damp cloth. Never use abrasive cleaners. Dry the screen completely with a lint free cloth to prevent water spots.
REMOTE BATTERY REPLACEMENT
To replace the battery
- Push down on the battery cover located on the back of the remote control. Slide the battery cover open.
- Install 3V (CR2032) Lithium battery in the battery holder. The positive (+) side of the battery faces up.
- Close the battery cover.
- The old battery must be recycled or disposed of properly.
- Check with your Local Authority or Retailer for recycling advice in your area.
CAUTION: When transporting or storing the heater and cord, keep in a dry place, free from excessive vibration and store so as to avoid damage.
WARRANTY
TWO YEAR LIMITED WARRANTY
Products to which this limited warranty applies
This limited warranty applies to your newly purchased Real Flame EVO Firebox. This limited warranty applies only to purchases made in any State and Territory of Australia and New Zealand. This limited warranty applies to the original purchaser of the product only and is not transferable.
What this limited warranty covers and for how long
Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Glen Dimplex warrants such products to be free from defects in material and workmanship for a period of 2 years from the date of the first purchase of this product. The limited 2 year warranty period also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired (except by Glen Dimplex or its authorised service representatives) or otherwise altered. This limited warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.
What you must do to get service under this limited warranty
Defects must be brought to the attention of Technical Service at 1300 554 155 for Australia and 09 274 8265 for New Zealand. Please have proof of purchase, catalogue/ model and serial numbers available when calling. Limited warranty service requires a proof of purchase of the product.
What Glen Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during the 2 years limited warranty period you have the following rights:
- Glen Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Glen Dimplex is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Glen Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.
- Limited warranty service will be performed solely by dealers or service agents of Glen Dimplex authorised to provide limited warranty services.
- The purchaser is responsible for removal and transportation of such product or part (and any repaired or replacement product or part) to and from the authorised dealer’s or service agent’s place of business.
- This limited warranty does not entitle the purchaser to on-site or in-home services. On-site or inhome services may be performed at the purchaser’s request and expense at Glen Dimplex’s thencurrent rates for such services.
- Glen Dimplex will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or part (or any replacement product or part) or any labour or transportation costs. Such costs shall be the purchaser’s responsibility.
What Glen Dimplex and its dealers and service agents are also not responsible for
IN NO EVENT WILL GLEN DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF GLEN DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL GLEN DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.
This product is protected by Intellectual property rights and patents owned by the Glen Dimplex Group on an international basis. The Glen Dimplex Group of Companies will actively protect these rights.
CONTACT
- Website: www.realflame.com.au
- www.realflame.co.nz
- Telephone: AU: 1300 554 155
- NZ: +64 9 274 8265
Glen Dimplex.
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing from Glen Dimplex.