lowes 4664172 Bergen Bronze Oak User Manual
- June 2, 2024
- lowes
Table of Contents
lowes 4664172 Bergen Bronze Oak
STAINMASTER WATERPROOF LAMINATE FLOORING WARRANTY INFORMATION
WARRANTY: LIFETIME RESIDENTIAL / 10 YEAR LIGHT COMMERCIAL STAINMASTER® LAMINATE FLOORS are warranted to the original purchaser, from date of purchase, when installed in dry interior applications as follows:
- The product will be free of manufacturing defects
- The decorative laminate surface will not wear through. (See surface wear definition below)
- The surface of the product will resist staining under normal household conditions
- The surface of the product will not fade or discolor due to natural or artificial lighting
- The product will not be damaged from topical moisture under normal residential use conditions when installed and maintained as outlined in the product’s installation and use and care guidelines
- The product will not stain from household pet accidents (urine, feces, vomit)
The Residential Use Limited Warranty applies to installations in single family dwellings. The Commercial Use Limited Warranty applies to installations in the following environments:
- Retail (art galleries, jewelry stores, boutiques/clothing stores, gift shops)
- Medical (doctors’ offices, waiting rooms, exam rooms, reception areas)
- Hospitality (hotel rooms, conference rooms, cardio studios)
- Education (classrooms)
- Office/Corporate (offices, reception areas, training rooms)
Common use high traffic areas in both, multi-family residential and commercial settings are not covered under this limited warranty. Examples of such environments include hallways in apartment buildings, elevators, lobbies, etc. The floor must be installed and maintained in accordance with the instructions that accompanied the product. Installation instructions can also be obtained through Lowe’s or by calling 1-888-540-6615.
WHAT IS NOT COVERED UNDER THIS LIMITED WARRANTY
This limited warranty does not cover defects caused by improper
subfloor/surface preparation, improper installation, or an improper
application (proper installation is assumed to include a moisture test to
ensure excess moisture does not exist in the subfloor). For installations on
concrete sub-floors, below grade level or in moisture-prone areas, a suitable
moisture barrier must be used to validate the limited warranty. This limited
warranty does not cover damage due to improper installation, cleaning, care or
maintenance in a manner contrary to the instructions as provided, physical
abuse to or misuse of the product, accidents causing scratching, marring,
impact dents or cutting, freight damage, modification, alterations of either
chemical or physical characteristics, repair or service of the product other
than that performed by an authorized dealer, or any wear or damage caused by
acts of God. Surface wear must be visible from a standing position (i.e. cover
an area greater than ½ square inch). Gloss or sheen reduction is not surface
wear and is not covered by this limited warranty. This limited warranty does
not apply to moisture or water damage caused by flooding, leaking appliances
or pipes, pet urine, damage resulting from the water underneath the flooring,
or other conditions that cause the floor to become saturated with water.
STAINMASTER® laminate flooring is considered waterproof, which under the terms of this limited warranty are defined to mean water/moisture will not infiltrate plank seams within 48 hours. This limited warranty does not apply to damage caused by water or moisture in the subfloor or underneath the flooring, including but not limited to damage from subfloor hydrostatic pressure (water or moisture under the floor that is transmitted to the surface through exerted pressure) or other conditions that result in water or moisture below the floor. Excessive moisture trapped underneath the floor can lead to mold, mildew and fungus that can lead to an unhealthy environment. This limited warranty covers damage to the flooring planks only. Moisture-related damage to any part of the home, including its structure, walls, subfloor, fixtures, furniture, etc. is not covered. Planks must be checked carefully for material defects before and during installation and under sufficient lighting. Products with visible defects are not covered under this limited warranty.
LIMITED WARRANTY TERMS
In the event that you have a warranty claim, it must be made in writing within 30 days after the basis for the claim has been detected. To make a claim, contact the STAINMASTER warranty team at 1-800-438-7668 or by email at STAINMASTER@lowes.com. Proof of purchase is required. If a claim under this Limited Warranty is approved, the manufacturer will repair or replace at its option, the affected flooring material. This limited warranty covers repair and replacement of affected materials only up to a value prorated for the time elapsed since the floor was purchased. Labor costs related to the installation of products containing obvious visual defects are not covered under this limited warranty. Replacement plank(s) will be in the original décor if available and of equal or greater value if the original is not available. Replaced planks are warranted for the remainder of the original warranty period. The above remedy is the customer’s sole and exclusive remedy for claims under this warranty. The manufacturer does not authorize any person to create for it any other obligation or liability in connection with this product. This warranty is not transferable. It extends to the original end-consumer. The manufacturer shall not be liable to the purchaser or any other person for any incidental, special or consequential damages, arising out of breach of this limited warranty (including merchantability). This limited warranty constitutes the entire agreement of the parties, and no waiver or amendment shall be valid unless in writing and signed by an authorized representative of the manufacturer. The manufacturer shall not be liable to the purchaser or any other person for any incidental, special or consequential damages, arising out of breach of this warranty (including merchantability). This warranty constitutes the entire agreement of the parties, and no waiver or amendment shall be valid unless in writing and signed by an authorized representative of the manufacturer.
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