FISKARS branded craft tools Warranty
- June 9, 2024
- FISKARS
Table of Contents
FISKARS branded craft tools Warranty
Warranty
What does “Lifetime Warranty” mean?
Fiskars products are warranted to the consumer purchaser to be free of defects
in material and workmanship for as long as the consumer owns the product. The
warranty does not cover sharpening, normal wear, and tear, environmental
factors, accidental damage, misuse, or industrial/commercial use.
At Fiskars Brands, Inc.’s option, a defective product will be repaired,
replaced or substituted with a product of equal value. For more details, call
Fiskars Brands, Inc. at 1-866-348-5661.
This warranty gives you specific legal rights, and you may also have other
rights, which may vary from state to state.
If you feel you have a defective item, please visit our Customer Service page
to review the options for submitting a warranty claim.
Where do I get replacement parts?
Many (not all) of our products have replacement parts available (e.g. springs,
locks, nuts, bolts). Please contact customer service at
1-866-348-5661 or using our online form
to see if parts are available.
Please be prepared with the following information when you call:
- Product model number, UPC code number or a detailed description of the product (color, length, etc.)
- A description of the part that needs to be replaced
Does Fiskars have an Angel Policy regarding use of crafting tools?
Yes, we do. The permitted use of FISKARS® Craft Tools and Proprietary Craft
Designs are as follows:
CRAFT TOOLS
Fiskars Brands, Inc. manufactures and sells a wide range of FISKARS® branded
craft tools, fully anticipating that our innovative customers will use these
tools to create decorative and functional items. Customers need not secure the
prior consent or approval of Fiskars Brands, Inc. to use our FISKARS® branded
craft tools to make their own unique and original creations, even if these
unique and original creations are sold to others.
SAMPLE CRAFT PROJECTS
Fiskars Brands, Inc. will occasionally make available to our customers
suggested designs or sample projects (“Craft Projects”) utilizing our FISKARS®
branded craft tools. Our customers are granted a limited license to create the
products described in our Craft Projects for personal use and also limited
commercial use. Customers are free to sell products resulting from the Craft
Projects up to a maximum of 100 products; sales beyond this limit must first
be approved in writing by an authorized representative of Fiskars Brands, Inc.
Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.
Download PDF: FISKARS branded craft tools Warranty